Technology and Services Overview

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1 Technology and Services Overview ProModel has been providing predictive analytic solutions and services for over 20 years. Our solutions empower companies, hospitals, the DoD, and other government agencies to maximize throughput, decrease cycle time, increase productivity, and reduce costs so the enterprise can do more with less. Whether you are strategically planning your corporate portfolio, developing a new facility design, optimizing a supply-chain, or implementing Lean/Six Sigma, ProModel s predictive solutions will help you make Better Decisions Faster. At the core of every ProModel solution is an appropriate simulation-based, predictive analytic, software application or platform. All of our technologies are developed and maintained in-house. They are designed to help you visualize, analyze, and optimize processes and performance. While technology is the heart of our solutions, ProModel is also a full-service organization providing dedicated, qualified, experienced people to ensure your success. Our value-added services complement our products, enabling clients to fine tune or customize their solution to just the right degree. These services can provide benefit at any time before, during, and after you have used our predictive technology saleshelp@promodel.com

2 Products General Purpose Operational Process Planning, Analysis & Optimization Process Simulator A Microsoft Visio add-in which automatically turns Visio diagrams into simulation models for: Lean Six Sigma Virtual Kaizen High level process planning Continuous process improvement Business process management/analysis Workflow analysis ProModel A simulation and optimization toolset that enables designing, planning & evaluation of: Manufacturing facilities Supply Chain and logistics systems Resource demand, capacity and utilization Inventory policies Manpower planning Production schedules Throughput and cycle time performance Bottlenecks and constraints MedModel A simulation and optimization toolset that enables designing, planning & evaluation of: Hospitals and clinics Pharmacy and drug dispensing logistics Bed management Patient flow LOS reduction OR Scheduling ServiceModel A simulation and optimization toolset that enables designing, planning & evaluation of: Airports Banks Amusement parks and entertainment venues Call centers Restaurants Financial service processes and systems Application Specific Predictive Analytic Tool Suite Project - Portfolio Analysis Life Sciences Healthcare Enterprise Portfolio Simulator Cloud-based scenario sandbox for analyzing: Strategic project & portfolio resource capacity plans New product introductions Technology investments Project prioritization and selection Mergers & acquisitions Bid & proposal work Connects to any PPM systems like MS Project Server and other databases Portfolio Simulator A scenario sandbox based on a rich-client platform for analyzing: Strategic project & portfolio resource capacity plans New product introductions Technology investments Project prioritization and selection Mergers & acquisitions Bid & proposal work Connects to any PPM system like MS Project Server and other databases Project Simulator Microsoft Project add-in to optimize individual project plans by: Scenario planning, simulation and reporting add-in that enables users to run what-if simulation models inside MS Project. Enhances MS Project files by facilitating the addition of RISK factors on task duration and resource availability. Connects to EPS and Portfolio Simulator Clinical Trials Simulator Simulation tool for optimizing clinical trials by: Predicting/Planning site and recruitment rates Predicting/Planning trial execution time Predicting/Planning realistic study dates and goals. Patient Flow Simulator Simulation tool for optimizing patient flow by: Understanding current state of patient flow over time Experimenting with patient demand, unit types by bed mix, and resources Ensuring your hospital has the right bed configuration well into the future For more information about products call us at (888) or saleshelp@promodel.com. 2

3 Customized Application Development ProModel Corporation excels at delivering custom predictive analytic solutions. If your needs go beyond the bounds of building a specific model with our commercial off the shelf technologies, you might require a custom application. ProModel s agile software development team can work with you to design and develop a custom application exactly tailored to your specifications in a very reasonable period of time. We have created a wide range of custom applications for our customers including: Army ARFORGEN Synchronization Tool Set (AST): A cloud-based system of record developed for FORSCOM (U.S. Army Forces Command) used for sourcing missions with critical resources and quickly predicting and visualizing the future impact on availability and readiness. Army Decision Support Tool Set (DST): An extension of AST for Army Materiel Command used to optimize the equipment distribution plan based on Army priorities and available supply sources. Navy Synchronization Tool Set (NST): A cloud-based system of record used to schedule aircraft for air wings and squadrons to support carrier groups, with the intent of extending the life of current F/A-18 assets. For more information about customized applications call us at (888) or saleshelp@promodel.com.

Consulting ProModel offers consulting services to help you do the following: 1. Maximize your investment through personalized training and mentoring of your user base. 2.

4 Consulting ProModel offers consulting services to help you do the following: 1. Maximize your investment through personalized training and mentoring of your user base. 2. Develop turnkey models of your process for quick effective analysis of your business objectives. 3. Develop customized, reusable and extensible applications for long term process optimization. 4. Energize your process improvement or strategic initiatives with virtual kaizen and PPM analysis. Our consultants become your business improvement partners. First, they develop a thorough understanding of your process visualization and analysis needs. Next, they focus on understanding the potential ROI from any solution. Each member of our consulting team has a minimum of 10 years of experience developing simulation-based models. Many have over 20 years experience, and some have as much as 30 years. Our competition doesn t even come close to that level of experience. Visualize: In order to make informed decisions, it is imperative to gain a thorough understanding of the current business environment. This includes understanding and visualizing processes and policies in action, including all of the associated variability, assumptions, and interdependencies. Analyze: The next step is to analyze various process changes that may be possible and to show the impact that these changes can have on performance. Powerful simulation capability predicts outcomes of an unlimited number of different business scenarios. Optimize: With this powerful simulation scenario capability, you can make decisions to optimize selected performance objectives with a high probability for success, today and into the future. We have hundreds of successful applications from which to base our solutions. You will get the most effective simulation based solution at just the right level of detail to meet your specific decision support needs. For more information about consulting call us at (888) or saleshelp@promodel.com. 4

5 Maintenance and Support ProModel is dedicated to your success. We provide a full range of maintenance and support services, including a discount registration to our popular ProModel Solutions Conferences, access to our on-line Solutions Café, exceptional 24 hour technical support, and all upgrades. Our annual Maintenance & Support (M&S) Contract provides: Access to ProModel 24-hour Technical Support - The ProModel support team provides an intensity of support you have never before experienced. We offer extended technical support hours, 6:00 a.m. to 6:00 p.m. MST, plus after-hours support through a cell phone 24 hours a day, 7 days a week. Software upgrades and product enhancements for one year - ProModel Corporation encourages its customers to help define product fixes and features. This ensures that your investment keeps gaining value. Application-Specific Strategy Review with a Senior Application Specialist (appointment-based) 4 per year. Access to our on-line Solutions Café - Via the web, you can access our extensive Knowledge Base. This allows you to search for tools, technical information, and downloadable files that provide invaluable assistance for your simulation projects. Other resources are available in the Solutions Café: Tips and Techniques to hone your modeling skills; a Resource Library download training materials, graphics libraries and sample models. Priority for consulting and training - Customers with active M&S renewal contracts have first priority for our consulting and training resources. Lunch and Learn A one-hour, on-site session to discuss how ProModel technology can add value to your organization. Subscription to the ProModel e-newsletter - Our newsletter provides current, real-world examples of solutions to difficult business problems. It also features a Tips & Techniques section to aid in model building, as well as giving the latest ProModel Corporation news including conference, training dates, and tradeshows. For customer support call ProModel, support@promodel.com or fax: (801)

Training ProModel offers comprehensive training for all our simulation software. We provide basic, advanced, and custom training taught by our expert instructors.

ProModel software packages at a reasonable price. One of our instructors will visit your location for a two-day or three-day, intensive, training seminar.

6 Training ProModel offers comprehensive training for all our simulation software. We provide basic, advanced, and custom training taught by our expert instructors. You can choose from the following: Pre-scheduled public classes at several locations throughout the US Live Web Based Training On-Site Training Up to ten people can become proficient in any of the ProModel software packages at a reasonable price. One of our instructors will visit your location for a two-day or three-day, intensive, training seminar. Jump-Start Training Jump-Start training is an excellent way to jump-start a specific project based on ProModel s predictive technology. One of our instructors or consultants will help you get started and take you as far as you wish to go in modeling your real world processes. This is a three-day or four-day handson model building course. ProModel University Provides you the training you need, when you need it. ProModel University s online training courses are the same high quality materials that we use in our classroom-based trainings, but they are prerecorded, self-paced, and available 24/7. Training Webinars We continue to keep you up to date with the latest tips, techniques, and modeling guidance through our ongoing training webinars. Join us live from your office via the web, or log in to our Solutions Café to view recorded versions of all these helpful training sessions. Professional Certification Demonstrate your ProModel education and experience by participating in our professional certification program. Receive industry recognition for your knowledge and proficiency. Our three levels of certification include: Qualified, Analyst, and Master. For more information about training or to register for classes call us at (888) or Training@ProModel.com. 6

Academia Our ProModel Academic Team is committed to helping faculty members and students have an optimal learning experience using ProModel simulation software. ProModel is an excellent teaching tool.

Pro- Model is easy and intuitive to use, yet it still has many advanced features that allow for building very detailed and complex models.

7 Academia Our ProModel Academic Team is committed to helping faculty members and students have an optimal learning experience using ProModel simulation software. ProModel is an excellent teaching tool. The students achieve a much higher level of understanding when they can put the theory into action. Pro- Model is easy and intuitive to use, yet it still has many advanced features that allow for building very detailed and complex models. The faster we can get students modeling, the faster they can learn to translate real world problems into a simulation environment. Our software packages are powerful and affordable. We provide software to academic institutions throughout the US, Canada and the world. Pro- Model is committed to offering a complete support package to faculty members teaching simulation. Note: Information on this page applies to academic software for use in the US and Canada. Professors at institutions in other regions should contact their local ProModel distributor for details about configurations, prices, and technical support. For more information about our academic software solution call us at (888) or education@promodel.com. 7

8 Contact Us Contact us for any of our value-added services to improve your bottom line and make Better Decisions Faster. General: (801) Sales: (888) Training Services: (888) Customer Support: 888-PROMODEL ( ) Fax: (801)

ArcGIS maintenance The must-knows about maintenance Your purchase of an ArcGIS licence includes one year of product maintenance which provides you wit

ArcGIS maintenance The must-knows about maintenance Your purchase of an ArcGIS licence includes one year of product maintenance which provides you wit Thank you for choosing Esri Australia. The following document contains an overview of some of the benefits you have access to as part of our partnership. If you have any questions regarding this kit, please