Operations Management

Size: px
Start display at page:

Download "Operations Management"

Transcription

1 17-1 Project Management Operations Management William J. Stevenson 8 th edition 17-2 Project Management CHAPTER 17 Project Management McGraw-Hill/Irwin Operations Management, Eighth Edition, by William J. Stevenson Copyright 2005 by The McGraw-Hill Companies, Inc. All rights reserved Project Management Projects JAN FEB MAR APR MAY JUN Build A A Done Build B B Done Build C C Done Build D On time! Ship Unique, one-time operations designed to accomplish a specific set of objectives in a limited time frame.

2 17-4 Project Management Project Management How is it different? Limited time frame Narrow focus, specific objectives Less bureaucratic Why is it used? Special needs Pressures for new or improves products or services 17-5 Project Management Project Management What are the Key Metrics Time Cost Performance objectives What are the Key Success Factors? Top-down commitment Having a capable project manager Having time to plan Careful tracking and control Good communications 17-6 Project Management Project Management What are the Major Administrative Issues? Executive responsibilities Project selection Project manager selection Organizational structure Organizational alternatives Manage within functional unit Assign a coordinator Use a matrix organization with a project leader

3 17-7 Project Management Project Management What are the tools? Work breakdown structure Network diagram Gantt charts Risk management 17-8 Project Management Planning and Scheduling Gantt Chart MAR APR MAY JUN JUL AUG SEP OCT NOV DEC Locate new facilities Interview staff Hire and train staff Select and order furniture Remodel and install phones Move in/startup 17-9 Project Management Key Decisions Deciding which projects to implement Selecting a project manager Selecting a project team Planning and designing the project Managing and controlling project resources Deciding if and when a project should be terminated

4 17-10 Project Management Project Manager Responsible for: Work Human Resources Communications Quality Time Costs Project Management Ethical Issues Temptation to understate costs Withhold information Misleading status reports Falsifying records Comprising workers safety Approving substandard work Project Management Project Life Cycle Concept Feasibility Planning Execution Termination Management

5 17-13 Project Management Work Breakdown Structure Figure 17.2 Project X Level 1 Level 2 Level 3 Level Project Management PERT and CPM PERT: CPM: Program Evaluation and Review Technique Critical Path Method Graphically displays project activities Estimates how long the project will take Indicates most critical activities Show where delays will not affect project Project Management The Network Diagram Network (precedence) diagram Activity-on-arrow (AOA) Activity-on-node (AON) Activities Events

6 17-16 Project Management The Network Diagram (cont d) Path Sequence of activities that leads from the starting node to the finishing node Critical path The longest path; determines expected project duration Critical activities Activities on the critical path Slack Allowable slippage for path; the difference the length of path and the length of critical path Project Management Project Network Activity on Arrow Figure 17.4 AOA Locate facilities 1 Interview Order furniture 2 3 Remodel 4 Hire and train Furniture setup 5 6 Move in Project Management Project Network Activity on Node Figure 17.4 AON S Locate facilities 1 Order furniture 2 Remodel 5 Furniture setup 6 7 Move in Interview 3 Hire and train 4

7 17-19 Project Management Network Conventions a c a b b c a c a c b d b Dummy activity Project Management Time Estimates Deterministic Time estimates that are fairly certain Probabilistic Estimates of times that allow for variation Project Management Figure 17.5 Example 1 Deterministic time estimates 1 8 weeks 4 weeks Locate facilities Interview weeks Order furniture 11 weeks 4 Remodel Furniture setup 9 weeks Hire and train 3 weeks Move 5 in 6 1 week

8 17-22 Project Management Example 1 Solution Critical Path Path Length (weeks) Slack Project Management Computing Algorithm Network activities ES: early start EF: early finish LS: late start LF: late finish Used to determine Expected project duration Slack time Critical path Project Management Probabilistic Time Estimates Optimistic time Time required under optimal conditions Pessimistic time Time required under worst conditions Most likely time Most probable length of time that will be required

9 17-25 Project Management Probabilistic Estimates Figure 17.8 t o t m t e t p Activity start Optimistic time Most likely time (mode) Pessimistic time Project Management Expected Time t e = t o + 4t m +t p 6 t e = expected time t o = optimistic time t m = most likely time t p = pessimistic time Project Management Variance σ 2 = (t p t o )2 36 σ 2 = variance t o = optimistic time t p = pessimistic time

10 17-28 Project Management Example 5 Optimistic time Most likely time Pessimistic time a d g b e h c f i Project Management Path Probabilities Z = Specified time Path mean Path standard deviation Z indicates how many standard deviations of the path distribution the specified tine is beyond the expected path duration Project Management Example 6 a-b-c Weeks Weeks d-e-f 16.0 Weeks g-h-i Weeks

11 17-31 Project Management Time-cost Trade-offs: Crashing Crash shortening activity duration Procedure for crashing Crash the project one period at a time Only an activity on the critical path Crash the least expensive activity Multiple critical paths: find the sum of crashing the least expensive activity on each critical path Project Management Time-Cost Trade-Offs: Crashing Figure Total cost Expected indirect costs Shorten Cumulative cost of crashing CRASH Shorten Optimum Project Management Example 7 5 c 6 a 10 b 9 e 2 f 4 d

12 17-34 Project Management Advantages of PERT Forces managers to organize Provides graphic display of activities Identifies Critical activities Slack activities Project Management Limitations of PERT Important activities may be omitted Precedence relationships may not be correct Estimates may include a fudge factor May focus solely on critical path weeks Project Management Technology for Managing Projects Computer aided design (CAD) Groupware (Lotus Notes) Project management software CA Super Project Harvard Total Manager MS Project Sure Track Project Manager Time Line

13 17-37 Project Management Advantages of PM Software Imposes a methodology Provides logical planning structure Enhances team communication Flag constraint violations Automatic report formats Multiple levels of reports Enables what-if scenarios Generates various chart types Project Management Project Risk Management Risk: occurrence of events that have undesirable consequences Delays Increased costs Inability to meet specifications Project termination Project Management Risk Management Identify potential risks Analyze and assess risks Work to minimize occurrence of risk Establish contingency plans

14 17-40 Project Management Summary Projects are a unique set of activities Projects go through life cycles PERT and CPM are two common techniques Network diagrams Project management software available Project Management CHAPTER 17 Additional PowerPoint slides contributed by Geoff Willis, University of Central Oklahoma Project Management Project Crashing Crashing a project involves paying more money to complete a project more quickly. Since the critical path determines the length of a project, it makes sense to reduce the length of activities on the critical path. CP activities should be reduced until the project is reduced to the desired length or you are paying more per day than you save. If you have multiple CPs, they should be shortened simultaneously.

Project Management. Learning Objectives. What are Projects? Dr. Richard Jerz. Describe or Explain:

Project Management. Learning Objectives. What are Projects? Dr. Richard Jerz. Describe or Explain: Project Management Dr. Richard Jerz 1 Learning Objectives Describe or Explain: What are projects The role of the project manager Work breakdown structure Project management tools (Gantt, PERT, & CPM) The

More information

Cambridge International AS & A Level Computer Science

Cambridge International AS & A Level Computer Science Topic Support Guide Cambridge International AS & A Level Computer Science 9608 For examination from 2017 Topic 4.4.3 Project management PERT and GANTT charts Cambridge International Examinations retains

More information

For the PMP Exam using PMBOK Guide 5 th Edition. PMI, PMP, PMBOK Guide are registered trade marks of Project Management Institute, Inc.

For the PMP Exam using PMBOK Guide 5 th Edition. PMI, PMP, PMBOK Guide are registered trade marks of Project Management Institute, Inc. For the PMP Exam using PMBOK Guide 5 th Edition PMI, PMP, PMBOK Guide are registered trade marks of Project Management Institute, Inc. 1 Contacts Name: Khaled El-Nakib, MSc, PMP, PMI-RMP URL: http://www.khaledelnakib.com

More information

Project Time Management

Project Time Management Project Time Management Understand the importance of project schedules and good project time management. Define activities as the basis for developing project schedules. Describe how project managers use

More information

Planning & Scheduling

Planning & Scheduling Planning & Scheduling Dr. Nabil I. El Sawalhi Assistant Professor of Construction Management Chapter 3 1 Planning Successful Project Management depends on continues planning. The activities of Designers,

More information

Topic # 12. CIS Project Management: an overview

Topic # 12. CIS Project Management: an overview Topic # 12 CIS Project Management: an overview Project Planning Major Activities during Project Planning: 1) describing project scope, alternatives, and feasibility; 2) dividing the project into manageable

More information

12/26/2013. Sharif University of Technology. Session#11. Instructor. Class time. Course evaluation. International Campus Kish

12/26/2013. Sharif University of Technology. Session#11. Instructor. Class time. Course evaluation. International Campus Kish International Campus Kish Sharif University of Technology Session#11 Instructor Omid Fatahi Valilai, Ph.D. Industrial Engineering Department, Sharif University of Technology Email: Fvalilai@Sharif.edu,

More information

Operations Management, 11e (Heizer/Render) Chapter 3 Project Management. Section 1 The Importance of Project Management

Operations Management, 11e (Heizer/Render) Chapter 3 Project Management. Section 1 The Importance of Project Management Instant download and all chapters Test Bank Operations Management 11th Edition Jay Heizer, Barry Render https://testbankdata.com/download/test-bank-operations-management-11thedition-jay-heizer-barry-render/

More information

Project Planning and Estimating DJ

Project Planning and Estimating DJ Project Planning and Estimating DJ201 0807 Copyright ESI International August 2007 All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any

More information

Artificial Intelligence

Artificial Intelligence Artificial Intelligence Combinatorial Optimization G. Guérard Department of Nouvelles Energies Ecole Supérieur d Ingénieurs Léonard de Vinci Lecture 4 Outline 1 2 Decisions about Resource Allocation Which

More information

PMP Sample Questions Click here for PMP Questions. Question No : 1 Which of the following is an output of Define Scope?

PMP Sample Questions  Click here for PMP Questions. Question No : 1 Which of the following is an output of Define Scope? PMP Sample Questions www.techfaq360.com Click here for 1600+ PMP Questions Question No : 1 Which of the following is an output of Define Scope? A. Accepted deliverables B. Change Requests C. Project document

More information

IST 302 : Project Time Management

IST 302 : Project Time Management IST 302 : Project Time Management Developing quality schedules is important. 1 Schedule issues are the main reason for conflicts on projects There are five core project time management process groups.

More information

Chapter 3 Managing the Information Systems Project

Chapter 3 Managing the Information Systems Project Princess Noura University Computer Science and Information Faculty Information Systems Department IS321 Chapter 3 Managing the Information Systems Project Learning Objectives Discuss skills required to

More information

CHAPTER 1. Basic Concepts on Planning and Scheduling

CHAPTER 1. Basic Concepts on Planning and Scheduling CHAPTER 1 Basic Concepts on Planning and Scheduling Eugénio Oliveira Scheduling, FEUP/PRODEI /MIEIC 1 Planning and Scheduling: Processes of Decision Making regarding the and ordering of activities as well

More information

GLOSSARY AND INDEX. Glossary Index Project Management Institute, 130 South State Road, Upper Darby, PA USA 155

GLOSSARY AND INDEX. Glossary Index Project Management Institute, 130 South State Road, Upper Darby, PA USA 155 GLOSSARY AND INDEX Glossary Index iv 1996 Project Management Institute, 130 South State Road, Upper Darby, PA 19082 USA 155 156 NOTES GLOSSARY 1. Inclusions and Exclusions This glossary includes terms

More information

Estimating Project Schedule-Time and Cost

Estimating Project Schedule-Time and Cost Estimating Project Schedule-Time and Cost Chapter 5 5 1 Where We Are Now 5 2 1 Overview Seminar Agenda What is involved in schedule and cost management? In-depth Determining the sequence of activities

More information

Administration Division Public Works Department Anchorage: Performance. Value. Results.

Administration Division Public Works Department Anchorage: Performance. Value. Results. Administration Division Anchorage: Performance. Value. Results. Mission Provide administrative, budgetary, fiscal, and personnel support to ensure departmental compliance with Municipal policies and procedures,

More information

December 25, 2017 CHAPTER 4 SUPPORTING PLANNING AND CONTROL: A CASE EXAMPLE

December 25, 2017 CHAPTER 4 SUPPORTING PLANNING AND CONTROL: A CASE EXAMPLE December 25, 17 CHAPTER 4 SUPPORTING PLANNING AND CONTROL: A CASE EXAMPLE Chapter Outline 4.1 Background What was the cause of the desperation that lead to the development of the Program Evaluation and

More information

Project Management THE MANAGERIAL PROCESS

Project Management THE MANAGERIAL PROCESS Project Management THE MANAGERIAL PROCESS Clifford F. Gray Eric W. Larson Third Edition Lecture 4 Developing a Project Plan Activity on Node (AON) Copyright 2006 The McGraw-Hill Companies. All rights reserved.

More information

Project Management Concepts, Tools & Techniques

Project Management Concepts, Tools & Techniques Project Management Concepts, Tools & Techniques Course ISI-1438 5 Days Instructor-led, Hands on Introduction This highly interactive 5 day, instructor-led workshop is designed to give participants a solid

More information

Developing a Project Plan

Developing a Project Plan Chapter 6 Developing a Project Plan I had six honest serving men who taught men all I know : their names were what and how and why, and when and where and who. Rudyard Kipling Project Management 105 Figure

More information

PART SEVEN. Project Management. The chapter in this section covers various topics related to managing projects.

PART SEVEN. Project Management. The chapter in this section covers various topics related to managing projects. r C PART SEVEN Project Management The chapter in this section covers various topics related to managing projects. H Hfl7 1. I d t.] [Ii IT[4 Ui4 Iii LEARNING OBJECTIVES After completing this chapter; you

More information

Project Planning, Scheduling and Preparation of Quality Assurance Control Documents

Project Planning, Scheduling and Preparation of Quality Assurance Control Documents Project Planning, Scheduling and Preparation of Quality Assurance Control Documents J.SHARANYASREENIVAS 1, G.GAJALAKSHMI 2, K.RAVI THEJA 3 1P.G Student M.Tech (Structural Engg. and construction managment),

More information

Developing and Delivering Complex Projects using Quantitative Risk Analysis Colin Cropley BE(Chem), PMP, Cert PRINCE2 Practitioner Managing Director,

Developing and Delivering Complex Projects using Quantitative Risk Analysis Colin Cropley BE(Chem), PMP, Cert PRINCE2 Practitioner Managing Director, Developing and Delivering Complex Projects using Quantitative Risk Analysis Colin Cropley BE(Chem), PMP, Cert PRINCE2 Practitioner Managing Director, Risk Integration Management Pty Ltd Presentation Outline

More information

Guten Tag. (good day)

Guten Tag. (good day) Guten Tag (good day) Project Management Process Groups Project 4. Integration Management Knowledge Areas 13. Stakeholder Initiating Planning Executing 5. Scope 6. Time 7. Cost 8. Quality 9. Human Resources

More information

THE VALUE OF DISCRETE-EVENT SIMULATION IN COMPUTER-AIDED PROCESS OPERATIONS

THE VALUE OF DISCRETE-EVENT SIMULATION IN COMPUTER-AIDED PROCESS OPERATIONS THE VALUE OF DISCRETE-EVENT SIMULATION IN COMPUTER-AIDED PROCESS OPERATIONS Foundations of Computer Aided Process Operations Conference Ricki G. Ingalls, PhD Texas State University Diamond Head Associates,

More information

The Call Center Balanced Scorecard

The Call Center Balanced Scorecard The Call Center Balanced Scorecard Your Overall Measure of Call Center Performance! MetricNet Best Practices Series Some Common Call Center KPIs Cost Cost per Contact Cost per Minute of Handle Time Quality

More information

Project Management Assignment Guidelines Tri 2. Andre Samuel

Project Management Assignment Guidelines Tri 2. Andre Samuel Project Management Assignment Guidelines 2015 16 Tri 2 Andre Samuel Part A General Overview This component requires the use both theoretical (journals, texts) as well as practitioner references in your

More information

Activity on Arrow (AOA) network model to enable mold productivity optimization

Activity on Arrow (AOA) network model to enable mold productivity optimization Activity on Arrow (AOA) network model to enable mold productivity optimization Lim Ming Siong Infineon Technologies (Malaysia) Sdn. Bhd. Free Trade Zone, Batu Berendam, 7535 Melaka MingSiong.Lim@infineon.com

More information

Application of a PERT-Type System and "Crashing" in a Food Service Operation

Application of a PERT-Type System and Crashing in a Food Service Operation Hospitality Review Volume 7 Issue 2 Hospitality Review Volume 7/Issue 2 Article 8 1-1-1989 Application of a PERT-Type System and "Crashing" in a Food Service Operation Glenn A. Leitch Michigan State University,

More information

Vrije Universiteit Amsterdam Faculty of Exact Sciences. Exam: Software Project Management Version A. Dr. Nelly Condori-Fernandez. Date: May 27, 2015

Vrije Universiteit Amsterdam Faculty of Exact Sciences. Exam: Software Project Management Version A. Dr. Nelly Condori-Fernandez. Date: May 27, 2015 Vrije Universiteit Amsterdam Faculty of Exact Sciences Exam: Software Project Management Version A Code: Coordinator: X_401093 Dr. Nelly Condori-Fernandez Date: May 27, 2015 Duration: Calculator allowed:

More information

MODULE 15 OPERATIONAL PLANNING TECHNIQUES (USE OF PLANNING TOOLS LIKE GANTT CHART, PERT/CPM)

MODULE 15 OPERATIONAL PLANNING TECHNIQUES (USE OF PLANNING TOOLS LIKE GANTT CHART, PERT/CPM) MODULE 15 OPERATIONAL PLANNING TECHNIQUES (USE OF PLANNING TOOLS LIKE GANTT CHART, PERT/CPM) Content Writer/Author: Email id: Mrs. RENU ARORA renu214@gmail.com Structure of Module/Syllabus of module(define

More information

Views and Layouts for Program Management

Views and Layouts for Program Management MnDOT Project Management Office Presents: Views and Layouts for Program Management Presenter: Jonathan McNatty Senior Schedule Consultant DRMcNatty & Associates, Inc. Housekeeping Items Lines will be muted

More information

Transforming your Historical Metrics to a Futuristic State

Transforming your Historical Metrics to a Futuristic State Transforming your Historical Metrics to a Futuristic State Forrest W. Breyfogle III CEO, Smarter Solutions, Inc. SmarterSolutions.com +1 512.918.0280 Forrest@SmarterSolutions.com Copyright 1992 2014. All

More information

Fundamentals of Transmission Operations

Fundamentals of Transmission Operations Fundamentals of Transmission Operations Equipment Outages PJM State & Member Training Dept. Objectives At the end of this presentation the Learner will be able to: Identify how weather may influence outage

More information

The Service Desk Balanced Scorecard

The Service Desk Balanced Scorecard The Service Desk Balanced Scorecard Your Overall Measure of Service Desk Performance MetricNet Best Practices Series Your Speaker: Jeff Rumburg Co Founder and Managing Partner, MetricNet, LLC Winner of

More information

PROJECT TIME MANAGEMENT

PROJECT TIME MANAGEMENT PROJECT TIME MANAGEMENT ESTIMATE ACTIVITY DURATION PLANNING MONITORING & CONTROLLING 6.1 Plan Schedule Mgt 6.7 Control Schedule 6.2 Define Activities 6.3 Sequence Activities 6.4 Estimate Activity Resources

More information

PMI-001 Questions & Answers

PMI-001 Questions & Answers PMI-001 Questions & Answers Number: PMI-001 Passing Score: 700 Time Limit: 137 min File Version: 21.2 http://www.gratisexam.com/ PMI-001 Questions & Answers Exam Name: Project Management Professional v5

More information

European Freight Forwarding Index

European Freight Forwarding Index European Freight Forwarding Index 1 February 1 Sentiment is improving in the freight market Johannes Møller joml@danskebank.dk +45 45 12 36 Main conclusion from survey Our proprietary European Freight

More information

Project management practice by the public sector in a developing country

Project management practice by the public sector in a developing country PERGAMON International Journal of Project Management 18 (2000) 105±109 www.elsevier.com/locate/ijproman Project management practice by the public sector in a developing country Ghaleb Y. Abbasi *, Hisham

More information

Chapter 7: Project Planning: Task Determination and Resource Assignment

Chapter 7: Project Planning: Task Determination and Resource Assignment Project and Process Management Chapter 7: Project Planning: Task Determination and Resource Assignment The Why, What and How of Project Planning Defining Project Boundaries and Scope Breaking Your Project

More information

Impact of Wind Energy System Integration on the Al-Zawiya Refinery Electric Grid in Libya

Impact of Wind Energy System Integration on the Al-Zawiya Refinery Electric Grid in Libya Journal of Power and Energy Engineering, 26, 4, -2 http://www.scirp.org/journal/jpee ISSN Online: 2327-59 ISSN Print: 2327-588X Impact of Wind Energy System Integration on the Al-Zawiya Refinery Electric

More information

COURSE LISTING. Courses Listed. Training for Applications with Integration in SAP Business One. 27 November 2017 (07:09 GMT) Advanced

COURSE LISTING. Courses Listed. Training for Applications with Integration in SAP Business One. 27 November 2017 (07:09 GMT) Advanced Training for Applications with Integration in SAP Business One Courses Listed Advanced TB1000 - SAP Business One - Logistics TB1100 - SAP Business One - Accounting TB1200 - SAP Business One - Implementation

More information

Test your Understanding-The Answers

Test your Understanding-The Answers Table of Contents Module 1 Project management methodology... 2 A. Introduction to Project Management... 2 B. The Phases of Project Management... 2 C. Project Management Methodology questions... 2 Module

More information

Project Management Casey Lucius, Ph.D. Oct 16, 2017 AGENDA. Introductions 8/31/2017

Project Management Casey Lucius, Ph.D. Oct 16, 2017 AGENDA. Introductions 8/31/2017 Project Management Casey Lucius, Ph.D. Oct 16, 2017 AGENDA 8:00 8:50 Goals, key concepts, five process groups, nine knowledge areas 8:50 9:00 Break/questions 9:00 9:50 Initiating & Planning the project

More information

Measuring Safety Performance

Measuring Safety Performance Measuring Safety Performance Presented by: Keboitihetse Fredy Tong Date: 2017/04/04 Safety Performance Measurement (SPM): SPI & ALoSP Development Agenda Definition. Why measure safety performance? Alert

More information

DEPARTMENT OF MCA CLASS / YEAR : III MCA SUB. CODE & NAME: MC9252, SOFTWARE PROJECT MANAGEMENT. UNIT I 2 MARKS QUESTIONS & ANSWERS 1. What is software project management? Software project management is

More information

SCHEDULE RISK ANALYSIS ESSENTIALS FOR PROJECT SUCCESS

SCHEDULE RISK ANALYSIS ESSENTIALS FOR PROJECT SUCCESS SCHEDULE RISK ANALYSIS ESSENTIALS FOR PROJECT SUCCESS CSVA 2011 Conference Toronto, Ontario Nov 14-16, 2011 Laszlo A. Retfalvi P.Eng PMP PMI-RMP Retfalvi and Associates 1 Agenda of Session Key Take Aways

More information

Marketing Research. Aaker, Kumar, Day. Eighth Edition Instructor s Presentation Slides. Marketing Research 8th Edition.

Marketing Research. Aaker, Kumar, Day. Eighth Edition Instructor s Presentation Slides. Marketing Research 8th Edition. Marketing Research Eighth Edition Instructor s Presentation Slides Chapter Four Research Design and Implementation Research Design Research Design and Implementation The detailed blueprint to guide the

More information

Exam Code: Number: Passing Score: 800 Time Limit: 120 min File Version: 35.4.

Exam Code: Number: Passing Score: 800 Time Limit: 120 min File Version: 35.4. Exam Code:74-343 Number: 74-343 Passing Score: 800 Time Limit: 120 min File Version: 35.4 http://www.gratisexam.com/ Exam Code:74-343 Exam Name:Managing Projects with Microsoft Project 2013 Testinside

More information

S O Seminar Objective

S O Seminar Objective Introduction to Project Management Welcome! Presenter: Bob Hull CalACT Conference September 202 S O Seminar Objective To provide an overview of project management processes and provide some skills, tools

More information

GPE engineering project management. Project Management in an Engineering Context

GPE engineering project management. Project Management in an Engineering Context GPE engineering project management Project Management in an Engineering Context PM Network diagrams in context SOW CHARTER SCOPE DEFINITION WBS circulation, negotiation, translation WBS WP à activities

More information

Microsoft Office Project 2010 Basic Course 01: Getting Started

Microsoft Office Project 2010 Basic Course 01: Getting Started Microsoft Office Project 2010 Basic Course 01: Getting Started Slide 1 Topic A Project Management Concepts Slide 2 Project Constraints Slide 3 Phases of Project Management The initial Phase Initiating

More information

Today s Lecture. Fall 2004 SE 101 Introduction to Software Engineering 2

Today s Lecture. Fall 2004 SE 101 Introduction to Software Engineering 2 Project Planning Today s Lecture 1. Intro to Software Engineering 2. Inexact quantities 3. Error propagation 4. Floating-point numbers 5. Design process 6. Teamwork - no web review 7. Project planning

More information

Course Outline. TEC D 205 Engineering Tech Project Planning Olympic College Bremerton, WA. Week 1 Chapter 4: DEFINING THE PROJECT

Course Outline. TEC D 205 Engineering Tech Project Planning Olympic College Bremerton, WA. Week 1 Chapter 4: DEFINING THE PROJECT Course Outline TEC D 205 Engineering Tech Project Planning Week 1 Chapter 4: DEFINING THE PROJECT 1. Step one: Defining the Project Scope A. Employing a Project Scope Checklist 1. Project objective 2.

More information

P6 Instructors Sample Presentation

P6 Instructors Sample Presentation Welcome to the Eastwood Harris Pty Ltd Primavera P6 Versions 8.1 to 8.4 Professional and Optional Client 3 day training course PMI REP No 3001 Course Number PP6 Page 2 Page 4 Administration Evacuation

More information

McGraw-Hill Education, Inc. Where We Came From

McGraw-Hill Education, Inc. Where We Came From What is BPO Business Process Outsourcing (BPO) It is partnering with a third party company to perform most back office data entry functions of your organization. McGraw-Hill Education, Inc. Where We Came

More information

SUPPLY CHAIN EXCELLENCE IN WIDEX. June 2016

SUPPLY CHAIN EXCELLENCE IN WIDEX. June 2016 SUPPLY CHAIN EXCELLENCE IN WIDEX June 2016 AGENDA 1. Presentation of Widex 2. The first year Creating a solid base 3. The second year Stabilizing the performance 4. The next steps Unleashing the competitive

More information

COMOS Training Calendar 2017/2018

COMOS Training Calendar 2017/2018 COMOS Training Calendar 2017/2018 www.siemens.com/comos Scan this code for further informations. Calendar 2017/2018 Offer Whether you re looking for basic knowledge for first-time users or specialist know-how

More information

CHAPTER. Activity Cost Behavior

CHAPTER. Activity Cost Behavior 3-1 CHAPTER Activity Cost Behavior 3-2 Objectives 1. Define cost behavior After for fixed, variable, and studying this mixed costs. chapter, you should 2. Explain the role of be the resource usage model

More information

COURSE LISTING. Courses Listed. with Business Intelligence (BI) Crystal Reports. 26 December 2017 (18:02 GMT)

COURSE LISTING. Courses Listed. with Business Intelligence (BI) Crystal Reports. 26 December 2017 (18:02 GMT) with Business Intelligence (BI) Crystal Reports Courses Listed BOC345 - SAP Crystal Reports 2011: Optimizing Report Data Processing BOC320 - SAP Crystal Reports: - BOCE10 - SAP Crystal Reports for Enterprise:

More information

COST LOADED CONSTRUCTION SCHEDULES PART 1 - GENERAL

COST LOADED CONSTRUCTION SCHEDULES PART 1 - GENERAL SECTION 01310 COST LOADED CONSTRUCTION SCHEDULES PART 1 - GENERAL 1.01 SCOPE: A. COST LOADED CONSTRUCTION SCHEDULE (Construction Schedule): The WORK under this Contract shall be planned, scheduled, executed,

More information

Monitoring validated processes by using SPC

Monitoring validated processes by using SPC Monitoring validated processes by using SPC Content Monitoring validated process effectively Using SPC / Control charts to monitor processes Separating Signal from Noise System Approach Risk Analysis Protocol/Report

More information

Resource-constrained project scheduling using Relationship Diagramming Method (RDM)

Resource-constrained project scheduling using Relationship Diagramming Method (RDM) Creative Construction Conference 2015 Resource-constrained proect scheduling using Relationship Diagramming Method (RDM) J. Uma Maheswari 1, Purva Muumdar 2, Anshul Goyal 3 & V. Paul C. Charlesra 4 * 1,2,3

More information

Available online at ScienceDirect. Procedia Engineering 123 (2015 ) Creative Construction Conference 2015 (CCC2015)

Available online at  ScienceDirect. Procedia Engineering 123 (2015 ) Creative Construction Conference 2015 (CCC2015) Available online at www.sciencedirect.com ScienceDirect Procedia Engineering 123 (2015 ) 308 315 Creative Construction Conference 2015 (CCC2015) Application of Relationship Diagramming Method (RDM) for

More information

Low Cost Building Automation System for Small- and Medium- Sized Commercial Buildings

Low Cost Building Automation System for Small- and Medium- Sized Commercial Buildings Low Cost Building Automation System for Small- and Medium- Sized Commercial Buildings Srinivas Katipamula, Ph.D. Staff Scientist, Pacific Northwest National Laboratory Other TAG Members: Irfan Rehmanji

More information

Επιχειρησιακή Συνέχεια και Εφοδιαστική Αλυσίδα, 14 Οκτωβρίου Moving ahead in a changing environment

Επιχειρησιακή Συνέχεια και Εφοδιαστική Αλυσίδα, 14 Οκτωβρίου Moving ahead in a changing environment Moving ahead in a changing environment Changes in consumer behavior and their effect on customer service levels Change of customer requirements to smaller quantities and shorter delivery times due to:

More information

Ammonia costs spike sharply higher Nitrogen prices disrupt calm in fertilizer market By Bryce Knorr, grain market analyst

Ammonia costs spike sharply higher Nitrogen prices disrupt calm in fertilizer market By Bryce Knorr, grain market analyst Ammonia costs spike sharply higher Nitrogen prices disrupt calm in fertilizer market By Bryce Knorr, grain market analyst Ammonia joined other forms of nitrogen in the parade of higher costs, with contracts

More information

Total Questions: 370 MODULE QUIZ ANSWER KEY. Fundamentals 1 & 2

Total Questions: 370 MODULE QUIZ ANSWER KEY. Fundamentals 1 & 2 Fundamentals 1 & 2 1. Answer: B Process Group. Each project management knowledge area is subdivided into specific process group, each of which is characterized by their inputs, tools and techniques, and

More information

1.Which of the items listed below is not one of the software engineering layers?

1.Which of the items listed below is not one of the software engineering layers? 1.Which of the items listed below is not one of the software engineering layers? Process Manufacturing Methods Tools 2.The software quality assurance activity which is performed to check errors in logic,

More information

Managing Projects (Course Code: 5927A) Course length: 3 days

Managing Projects (Course Code: 5927A) Course length: 3 days Managing Projects (Course Code: 5927A) Course length: 3 days Course Summary: This three-day instructor-led course provides students with the knowledge and skills to build, maintain, and control well-formed

More information

Exam Code: Number: Passing Score: 800 Time Limit: 120 min File Version: 35.4.

Exam Code: Number: Passing Score: 800 Time Limit: 120 min File Version: 35.4. Exam Code:74-343 Number: 74-343 Passing Score: 800 Time Limit: 120 min File Version: 35.4 http://www.gratisexam.com/ Exam Code:74-343 Exam Name:Managing Projects with Microsoft Project 2013 Examsoon QUESTION

More information

5 Star London Hotels - Example Report

5 Star London Hotels - Example Report 5 Star London Hotels - Example Report January 2018 CONTENTS Your Benchmark Report Website Traffic Conversion Rates Ecommerce Performance AdWords Spend Your Traffic Index Your Conversion Rate Index Your

More information

Service Level Agreement Policy. Table of Contents

Service Level Agreement Policy. Table of Contents Table of Contents Service Level Agreement... 3 Definition of What a Service Level Agreement is... 3 Sample Service Level Agreement... 4 Assumptions... 4 Service Stakeholders... 5 Service Scope... 5 IT

More information

Organics Collection Program and Yard Material Pile Collection Update

Organics Collection Program and Yard Material Pile Collection Update STAFF REPORT DATE: August 29, 2017 TO: FROM: SUBJECT: City Council Robert A. Clarke, Public Works Director Stan Gryczko, Assistant Public Works Director Richard Tsai, Environmental Resources Manager Organics

More information

Project Management. Organization: Structure and Culture. Clifford F. Gray Eric W. Larson Third Edition. Chapter 3

Project Management. Organization: Structure and Culture. Clifford F. Gray Eric W. Larson Third Edition. Chapter 3 Project Management THE MANAGERIAL PROCESS Clifford F. Gray Eric W. Larson Third Edition Chapter 3 Organization: Structure and Culture Copyright 2006 The McGraw-Hill Companies. All rights reserved. PowerPoint

More information

Risk Management User Guide

Risk Management User Guide Risk Management User Guide Version 17 December 2017 Contents About This Guide... 5 Risk Overview... 5 Creating Projects for Risk Management... 5 Project Templates Overview... 5 Add a Project Template...

More information

COURSE LISTING. Courses Listed. with Customer Relationship Management (CRM) SAP CRM. 15 December 2017 (12:23 GMT)

COURSE LISTING. Courses Listed. with Customer Relationship Management (CRM) SAP CRM. 15 December 2017 (12:23 GMT) with Customer Relationship Management (CRM) SAP CRM Courses Listed SAPCRM - Overview of the SAP CRM Solution CR100 - CRM Customizing Fundamentals CR500 - CRM Middleware CR580 - SAP CRM User Interface TCRM10

More information

Premium Sample Reports

Premium Sample Reports Premium Sample Reports Under the WegoWise Premium subscription, we deliver the following reports in pdf format to present actionable information and answers to common questions property managers and owners

More information

Tertiary reserve: 15 min 1 h

Tertiary reserve: 15 min 1 h DESCRIPTION OF THE REQUIRED POSITIVE TERTIARY RESERVE ENERGY ABSTRACT Eva Marie Kurscheid Transmission system operators need tertiary to guarantee reliable grid operation. The used tertiary energy varies

More information

Management Terminology

Management Terminology Management Terminology Acceptance Acceptance Criteria Accounting Period Acquisition Active Listening Activity Activity Definition Activity Description (AD) Activity Duration Estimating Activity-On- Arrow

More information

SURFACE WATER WITHDRAWALS & LOW FLOW PROTECTION POLICY MICHAEL COLLEGE, P.E. SUSQUEHANNA RIVER BASIN COMMISSION

SURFACE WATER WITHDRAWALS & LOW FLOW PROTECTION POLICY MICHAEL COLLEGE, P.E. SUSQUEHANNA RIVER BASIN COMMISSION SURFACE WATER WITHDRAWALS & LOW FLOW PROTECTION POLICY MICHAEL COLLEGE, P.E. SUSQUEHANNA RIVER BASIN COMMISSION SCENARIOS Direct withdrawal from surface water (SW): PA MOU w/padep NY MOU w/nysdec MD No

More information

National Capital Region Congestion Report

National Capital Region Congestion Report NATIONAL CAPITAL REGION TRANSPORTATION PLANNING BOARD National Capital Region Congestion Report 2nd Quarter 2014 Metropolitan Washington Council of Governments 777 North Capitol Street, N.E., Suite 300,

More information

ROUTINE MAINTENANCE EMERGENCY SERVICES EQUIPMENT REPAIR

ROUTINE MAINTENANCE EMERGENCY SERVICES EQUIPMENT REPAIR critical facilities preventative maintenance ROUTINE MAINTENANCE EMERGENCY SERVICES EQUIPMENT REPAIR a l p h a t e c h n o l o g i e s s e r v i c e s, i n c. m e m b e r o f t h e a l p h a g r o u p

More information

Glossary bglos.indd 10/28/2015 Page 1

Glossary bglos.indd 10/28/2015 Page 1 Glossary 2 Glossary Numbers 360 degree review A form of project performance appraisal (a tool and technique of the Manage Project Team process) that solicits feedback from everyone with whom the team member

More information

TOC INDEX. Basis Levels in Cattle Markets. Alberta Agriculture Market Specialists. Introduction. What is Basis? How to Calculate Basis

TOC INDEX. Basis Levels in Cattle Markets. Alberta Agriculture Market Specialists. Introduction. What is Basis? How to Calculate Basis TOC INDEX Basis Levels in Cattle Markets Feeder Associations of Alberta Ltd. Alberta Agriculture Market Specialists Introduction Basis levels are an effective tool to use for monitoring feeder and fed

More information

Call Center Benchmark India

Call Center Benchmark India Call Center Benchmark India Outsourced Call Centers Report Contents Benchmarking Overview Page 2 KPI Statistics and Quartiles Page 8 Benchmarking Scorecard and Rankings Page 13 Detailed Benchmarking Data

More information

COURSE LISTING. Courses Listed. 12 January 2018 (08:11 GMT) SAPFIN - Overview of SAP Financials

COURSE LISTING. Courses Listed. 12 January 2018 (08:11 GMT) SAPFIN - Overview of SAP Financials with SAP ERP Courses Listed SAPFIN - Overview of SAP Financials AC040E - Business Processes in Management Accounting AC040 - - AC050 - - AC505 - Product Cost Planning AC520 - Cost Object Controlling for

More information

New Specialty Crops for California

New Specialty Crops for California New Specialty Crops for California Mark Gaskell, Farm Advisor UC Cooperative Extension - Santa Maria UC Statewide Small Farm Program California Offers A Special Mix Diverse growing environments Large,

More information

Overview of the New Zealand Natural Capital Assessment May 2014

Overview of the New Zealand Natural Capital Assessment May 2014 Overview of the New Zealand Natural Capital Assessment May 2014 TEEB on Natural Capital Our ecosystems, biodiversity and natural resources underpins economies, societies and individual well-being. In addition

More information

Calculating and Using Float

Calculating and Using Float Core Scheduling Papers: #5 Calculating and Using Float Origin of Float The concept of schedule float is the creation of the Critical Path Method (CPM) of scheduling. Before 1957 float only had one meaning

More information

Implement. Control. Integrate. Knowledge Leverage. Course Overview

Implement. Control. Integrate. Knowledge Leverage. Course Overview Conceptualize Plan Plan & Deliver Organize Implement Control Change if Required Integrate Deliver & Closeout Knowledge Leverage Course Overview The Certificate In Project Management (CIPM) exam is administered

More information

COURSE LISTING. Courses Listed. with SAP S/4HANA. 24 December 2017 (16:15 GMT)

COURSE LISTING. Courses Listed. with SAP S/4HANA. 24 December 2017 (16:15 GMT) with SAP S/4HANA COURSE LISTING Courses Listed S4H01 - SAP Business Suite SAP S/4HANA S4H00E - SAP S/4HANA Overview S4H01E - SAP Business Suite to SAP S/4HANA Delta S4H00 - SAP S/4HANA S4600E - SAP S/4HANA

More information

PORTFOLIO OPTIMIZATION MODEL FOR ELECTRICITY PURCHASE IN LIBERALIZED ENERGY MARKETS

PORTFOLIO OPTIMIZATION MODEL FOR ELECTRICITY PURCHASE IN LIBERALIZED ENERGY MARKETS PORTFOLIO OPTIMIZATION MODEL FOR ELECTRICITY PURCHASE IN LIBERALIZED ENERGY MARKETS Edwin Castro CNEE Guatemala Viena, september 2009 What is the reason to develop this model? In our own electricity market

More information

Errata 1 st Printing. Errata 2 nd Printing

Errata 1 st Printing. Errata 2 nd Printing Errata 1 st Printing NOTE: The following errata only pertain to the first printing of the PMBOK Guide Fifth Edition. In order to verify the print run of your book (or PDF), refer to the bottom of the copyright

More information

ISO Monitoring and Measurement Nonconformance and Corrective and Preventative Action

ISO Monitoring and Measurement Nonconformance and Corrective and Preventative Action ISO 14001 4.5.1 Monitoring and Measurement 4.5.2 Nonconformance and Corrective and Preventative Action 4.5.1 Monitoring and Measurement The organization shall establish and maintain documented procedures

More information

Planning & Scheduling CSTM 102

Planning & Scheduling CSTM 102 Planning & Scheduling CSTM 102 Items Big A Project on Website Thursday Discuss Big A Project next Tuesday April 18, 2011 CPM Scheduling You were the successful bidder! What s next? Procurement/Buy

More information

Suggested Answer_Syl12_Dec2016_Paper 15 FINAL EXAMINATION. Paper-15: BUSINESS STRATEGY AND STRATEGIC COST MANAGEMENT

Suggested Answer_Syl12_Dec2016_Paper 15 FINAL EXAMINATION. Paper-15: BUSINESS STRATEGY AND STRATEGIC COST MANAGEMENT FINAL EXAMINATION GROUP III (SYLLABUS 2012) SUGGESTED ANSWERS TO QUESTIONS DECEMBER 2016 Paper-15: BUSINESS STRATEGY AND STRATEGIC COST MANAGEMENT Time Allowed: 3 Hours Full Marks : 100 The figures in

More information

Measure What You Manage. Michael Cowley, CPMM President CE Maintenance Solutions, LLC

Measure What You Manage. Michael Cowley, CPMM President CE Maintenance Solutions, LLC Measure What You Manage Michael Cowley, CPMM President CE Maintenance Solutions, LLC Define Maintenance Scorecards Discuss Required Prerequisites Explain 10 Common Maintenance Scorecards Review Your Return-on-Investment

More information