At the Heart of Assured Quality Management

Transcription

1 At the Heart of Assured Quality Management NIIT Technologies Helps You Power Ahead with Managed IT Services Competitive pressures, dynamic regulatory compliance requirements, and demanding business partners and customers are shaping the way insurers do business. The need for quick deployment of agile, robust software applications that support the expansion of business channels, lower costs, and ensure compliance is more acute than ever. Testing these applications to ensure adherence to performance, quality, scalability, and availability specifications can seem daunting in terms of both the cost and effort involved. NIIT Technologies is your trusted business partner to address these challenges and meet cost, quality, and time-to-market requirements. Our dual-shore insurance application testing approach significantly reduces and even eliminates functional, performance, quality, and reliability issues.

2 Application Testing Services to Suit Every Business Need Our testing services for the insurance sector are structured to equip clients with high quality, robust software applications. These applications ensure high performance and meet regulatory compliance requirements through test accelerators, greater test coverage, and proven testing methodologies to enable seamless integration with your development lifecycle. The schematic representation below provides a broad overview of our scope of services. Functional Testing Non Functional Testing Regression Automation Testing CoE Building application specific tools Regression testing and creation of regression buckets Dual-shore mode of operations Metrics analysis Continuous capability improvement Volume testing Availability and reliability testing Application security testing Compatibility testing Localization and globalization Identification of automation candidates Automation approach selection Test script creation, execution Test script maintenance Setting up dedicated Testing CoE for providing multiple services to client business units Best practices, standards, frameworks and reusable repository Specialized testing e.g. performance, automation Test assessment and technical audits, end-to-end test services Testing Frameworks Software Testing Framework: Includes testing best practices, processes, templates and tools to serve the application, and product testing needs of insurance organizations Insurance Testing Framework: Web-based solution that provides a structured approach to testing various business functions of the insurance industry

3 Our Capabilities The cost of fixing defects increases significantly as you progress further down the software development lifecycle. In order to address this issue, we have developed the W-model wherein testing is performed in parallel with application development. Our W-model ensures that with every phase of the project, there is an associated verification and validation activity. The details of the methodology are depicted below: W-Model for Testing Model for Insurance Based Testing Business Area Definition Acceptance Test Cases Install System Acceptance Test System Arch. & Design Design Specifications End-to-Énd Test System Test Build Software Cases Functional + Unit Test Cases Build System System Test Function Test Insurance Domain Certified Insurance Business Analysts Client Project Testing CoE Quality Analysts Build Code Code Review/Unit Test PROJECT TEAMS Engagement Models Professional Services On-Site Support Dual Shore Capacity Model Fixed Priced Managed Services

4 Types of Application Testing Services Functional Testing Non Functional Testing Regression Automation Astra Load Test MS WAS Load Runner Application Center Test (.NET Framework) Open STA, Silk Performer Visual Studio Analyzer Rational Test Studio QA Load HP/Mercury Winrunner Rational Robot Test Complete HP QTP Selenium CPP Unit JProbe Rational Purify Quantify MS Cobol Workbench NuMega Testing Suite Security Testing Legacy Application Testing Test Management Appscan Talc2000 QA Hyper Station QC Test Manager RTH

5 Insurance and Testing Certifications LOMA Certification* [across various levels] Quick Test Professional (QTP) International Software Testing Qualifications Board (ISTQB) 17 Certified Software Quality Analyst (CSQA) 20 Project Management Professional (PMP)-17 Delivering More Value At NIIT Technologies, we help enterprises successfully achieve their software development goals including meeting stringent time and budget constraints. This is made possible through our systematic software quality assurance methodology, frameworks, accelerators, and tools. We provide automation for regression testing and a flexible and scalable resource pool to manage your testing needs on either an enterprise basis (setting up a testing CoE/shared services organization), or as an independent part of your IT team. Some of the key advantages offered include: More Accuracy: Our robust testing framework test processes, templates, and metrics have been designed based on industry best practices and CMMi Level 5 (version 1.2) and Testing Maturity Model (TMM) standards. They can be customized and implemented in any testing engagement. More Effective: Our Knowledge Management capability adds value throughout the lifecycle of the project. Our Knowledge Portal, Matrix helps capture the existing knowledge base, enables the training of project teams through structured learning plans, and enhances collaboration with teams in the dual-shore model. More Confidence: Our training heritage from our parent company NIIT Ltd. positions us as a competency-driven organization with the distinctive capability to define, assess, train, and reassess functional, technical, and behavioral competencies required by various role-holders. More Functionality: Certified domain specialists LOMA-certified trained resources ensure functionally superior solutions and products. More Satisfaction: Certified Software Tester (CSTE), CSQA, and ISTQB certified resources and testing tool specialists help in continuously improving test processes, productivity, and quality. More Agility with Test Tools and Test Lab: Our alliance with HP Mercury and our experience across a wide range of testing tools enables us to set up state-of-the-art test labs that meet specific customer requirements. More Efficiency with Test Case Repository: Our test case repositories and scenarios cover all standard requirements and help reduce test design efforts by up to 30%. More Robustness: Our mature Testing CoC adds value to the customer engagement by providing competency building expertise. It also keeps us up-to-date with changing industry standards, early technology adoption, and in leveraging the strengths of our technology alliances. Success Story: Regression Test Bed Automation for Channel Management Systems of a Global Insurer Business Scenario The client, a Fortune 500 insurance company, wanted to provide its representatives/ accounts/clients with a single-sign-on profile-based system where they could login and access information related to commissions, clients, accounts, transactions, and appointments. The system had to be robust enough to manage 10,000 representatives, over 50,000 daily transactions, and 253 application screens. Our Solution NIIT Technologies created a regression test bed and automated processes to support the client s monthly releases. We developed the test cases, defined a baseline for inputs, and

6 automated the same in order to minimize testing effort (test case creation and execution) and reduce the turnaround time for regression testing. Value Delivered The engagement helped the client Save effort involved in executing test cases by 84% Reduce turnaround time for regression testing of the application Save 68% costs through offshore execution of the project Reduce rejection index from 12% to 0.3% Increase test coverage to 99.5% Automate 100% of all the test cases Increase execution cycles of the test suite by 3x with every production release Automate reporting and eliminate human error The NIIT Technology Advantage The NIIT Technologies Testing Services have evolved from our rich experience of providing independent verification and validation services to Fortune 500 customers across various industry verticals in the USA, UK, Europe, and Asia-Pacific. Built on robust product partnerships and a proven global delivery model, our services to the insurance industry integrate technology with a sound understanding of the business processes inherent to this sector. We deliver effective solutions that have lasting business impact. We also provide our customers executable roadmaps to meet their ever-increasing technology needs while always aiming for improved efficiencies through the effective use of IT.Our service portfolio includes: Application development Application maintenance and support Legacy migration and modernization Testing Data warehousing and business intelligence Business Process Outsourcing

7 For more information, contact 2016 NIIT Technologies. All rights reserved. NIIT Technologies is a leading global IT solutions organization, differentiated on the strength of domain expertise; it services clients in travel and transportation, banking and financial services, insurance, manufacturing, and media verticals. Leading with its service vision New Ideas, More Value, NIIT Technologies is committed to delivering new ideas combined with operational excellence to provide exceptional value to its clients. The Company is focused on helping businesses design sustainable, optimizable and winning digital operating models, enabling them to become agile, scalable, and flexible. Visit us at C_27_ Stay connected:

8 For more information, contact 2016 NIIT Technologies. All rights reserved. NIIT Technologies is a leading global IT solutions organization, differentiated on the strength of domain expertise; it services clients in travel and transportation, banking and financial services, insurance, manufacturing, and media verticals. Leading with its service vision New Ideas, More Value, NIIT Technologies is committed to delivering new ideas combined with operational excellence to provide exceptional value to its clients. The Company is focused on helping businesses design sustainable, optimizable and winning digital operating models, enabling them to become agile, scalable, and flexible. Visit us at D_27_ Stay connected: