Level 3 IT Project Management ( )

Transcription

1 Level 3 IT Project Management ( ) e-quals Assignment guide for Candidates Assignment B November 2009 Version 1.0

2 About City & Guilds City & Guilds is the UK s leading provider of vocational qualifications, offering over 500 awards across a wide range of industries, and progressing from entry level to the highest levels of professional achievement. With over 8500 centres in 100 countries, City & Guilds is recognised by employers worldwide for providing qualifications that offer proof of the skills they need to get the job done. City & Guilds Group The City & Guilds Group includes City & Guilds, ILM (the Institute of Leadership & Management) which provides management qualifications, learning materials and membership services, NPTC which offers land-based qualifications and membership services, and HAB (the Hospitality Awarding Body). City & Guilds also manages the Engineering Council Examinations on behalf of the Engineering Council. Equal opportunities City & Guilds fully supports the principle of equal opportunities and we are committed to satisfying this principle in all our activities and published material. A copy of our equal opportunities policy statement is available on the City & Guilds website. Copyright The content of this document is, unless otherwise indicated, The City and Guilds of London Institute 2009 and may not be copied, reproduced or distributed without prior written consent. However, approved City & Guilds centres and learners studying for City & Guilds qualifications may photocopy this document free of charge and/or include a locked PDF version of it on centre intranets on the following conditions: centre staff may copy the material only for the purpose of teaching learners working towards a City & Guilds qualification, or for internal administration purposes learners may copy the material only for their own use when working towards a City & Guilds qualification The Standard Copying Conditions on the City & Guilds website also apply. Please note: National Occupational Standards are not The City and Guilds of London Institute. Please check the conditions upon which they may be copied with the relevant Sector Skills Council. Publications City & Guilds publications are available on the City & Guilds website or from our Publications Sales department at the address below or by telephoning +44 (0) or faxing +44 (0) Every effort has been made to ensure that the information contained in this publication is true and correct at the time of going to press. However, City & Guilds products and services are subject to continuous development and improvement and the right is reserved to change products and services from time to time. City & Guilds cannot accept liability for loss or damage arising from the use of information in this publication. City & Guilds 1 Giltspur Street London EC1A 9DD T +44 (0) F +44 (0) learnersupport@cityandguilds.com

3 Contents Unit 381 IT Project Management Assignment B Introduction Information for Candidates 2 Level 3 IT Project Management ( ) 3 Candidate Instructions 3 Level 3 Assignment B Version 1.0 IT Project Management ( ) 1

4 Level 3 IT Project Management ( ) Assignment B Introduction Information for Candidates About this document This assignment comprises all of the assessment for Level 3 IT Project Management ( ) Health and safety You are asked to consider the importance of safe working practices at all times. You are responsible for maintaining the safety of others as well as your own. Anyone behaving in an unsafe fashion will be stopped and a suitable warning given. You will not be allowed to continue with an assignment if you compromise any of the Health and Safety requirements. This may seem rather strict but, apart from the potentially unpleasant consequences, you must acquire the habits required for the workplace. Time allowance The recommended time allowance for this assignment is 3 hours. 2 Level 3 Assignment B Version 1.0 IT Project Management ( )

5 Level 3 IT Project Management ( ) Candidate Instructions Time allowance: 3 hours Assignment set up: This assignment is made up of seven tasks Task A Project initiation Task B Risk management Task C Quality management Task D Communication management Task E Team building Task F Project lifecycle and estimation Task G Planning, monitoring and control Scenario Films R Us Limited is a small UK based on-line movie rental company. In order to meet the company s growth requirements a new website is required. You work as a Project Manager for Films R Us Limited and you have been asked to put in place the Project Management for the new website. Read all of the instructions carefully and complete the tasks in the order given. Task A Project initiation 1 Identify three types of project organisation structure that are suitable for the delivery of the project. 2 Using the project brief template provided, create a short project brief. 3 Using the business case template provided, create a business case, giving two items relating to cost and three project benefits. Also complete the rest of the form. 4 Create a high level project plan. Continued over Level 3 Assignment B Version 1.0 IT Project Management ( ) 3

6 Task B Risk management 1 Using the risk log template provided, identify and prioritise three risks for the project and state if they are threats or opportunities. Task C Quality management 1 Using the quality plan template provided, compose a quality plan incorporating the following attributes giving examples of each: a) Quality Requirements two examples b) Quality Assurance processes two examples c) Testing Strategy four examples d) Defect Repair Control four examples e) Configuration management two examples f) Change Management four examples. 2 Using the change request template provided, complete a change request for a modification to the website to incorporate the facility to process on-line payments. 3 Using the configuration item template provided, complete a suitable configuration item record for the project s design specification. Task D Communication management 1 Using the communication management exercise template provided, identify the most appropriate communication method for each of the following: a) There is a requirement to pass information to your project team. b) The project s steering group requires an update on the project s progress. c) You require information from one of your team members. d) You require a review of the project s requirements specification. e) Your customer requires a periodic project update. Task E Team building 1 Identify and sequence the five Tuckman team development stages. 2 Identify the stage when the team is at its least effective, and what behaviour makes for an effective team. 3 Identify the project manager s leadership style during each Tuckman stage. Continued over 4 Level 3 Assignment B Version 1.0 IT Project Management ( )

7 Task F Project lifecycle and estimation 1 Outline, with brief descriptions, a proposed project development lifecycle and justify your choice. A lifecycle template is provided. Task G Planning, monitoring and control 1 From the following data, produce a product breakdown structure. The project requires the delivery of the following products: a project brief a quality plan an approved requirements specification document a website containing the functionality to order films. 2 From the following data, produce a work breakdown structure which contains three levels of activity. The project is required to: purchase and install the required hardware design the new website build and test the website implement the website. 3 From the following data, produce an activity on node network which shows each task and corresponding duration together with any dependencies. The project has the following tasks: a) The purchase of the new hardware will take 2 days. b) The installation of the new hardware will take 3 days but cannot be done before the hardware arrives. c) The design of the website will take 8 days but the required approval will take 2 days. d) The new software must be written and will take 10 days but only after the design has been approved. e) The new software must be tested and will take 5 days. f) The implementation of the new system will take 3 days. 4 Construct a Gantt chart from the activity on node network. 5 Using your Gantt chart identify which tasks are on the critical path. Continued over Level 3 Assignment B Version 1.0 IT Project Management ( ) 5

8 6 Using your Gantt chart show a method of reflecting actual progress made to date. 7 Using the report template provided, use the following data to produce a highlight report to be presented to the project sponsor. The following should be included in your report: The project is currently in the execution phase. The project is currently behind schedule by 10 days and the budget has overspent by There is a risk to the project that the website will not be delivered on time. There are no high level project issues. When you have finished working: Sign each document above your name and label all removable storage media with your name. Hand all paperwork and removable storage media to your assessor. If the assignment is taken over more than one period, all paperwork and removable media must be returned to the test supervisor at the end of each sitting. End of assignment 6 Level 3 Assignment B Version 1.0 IT Project Management ( )

9 Published by City & Guilds 1 Giltspur Street London EC1A 9DD T +44 (0) F +44 (0) City & Guilds is a registered charity established to promote education and training Level 3 Assignment B Version 1.0 IT Project Management ( ) 7