Viewpoint Technology Survey 2014 ebook

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1 Viewpoint Technology Survey 2014 ebook

2 CONTENTS 2 Viewpoint Technology Survey 2014 ebook Executive Summary...3 Methodology... 4 Key Survey Terms...5 THE RESULTS...6 Construction Types...7 Survey Participant Roles...8 Contractor Size...9 Timeline for Investing in Technology Applications Technology Categories Most Common Operating Systems in Use Who s Using Smartphones and Tablets MOBILE Top 5 Uses of Tablets and Smartphones Barriers to Mobile Technology...17 Devices Used by Company Employees Mobile Devices Deployed by Their Organization Mobile Devices Carried in the Field BIDS Receiving Bid Documents Electronically...22 Performing a Takeoff...23 COLLABORATION AND BIM...24 Percentage of Poducts That Use a Project Management or Collaboration Tool...25 Reporting Information to People Inside and Outside of Company...26 When Contractors Will Start Using BIM Benefits Achieved Through the Use of BIM Technology...28 Bid Categories...29 SharePoint Functions Used by Contractors Percentage of Projects That Share Documents and Drawings For Collaboration CONTENT MANAGEMENT...32 Storing Project Documentation...33 Types of Content Most Difficult for Your Business to Manage Effectively...34 Handling Daily Field Reports...35 Acknowledgements...36 About Viewpoint... 37

3 EXECUTIVE SUMMARY 3 Compiled by Viewpoint Construction Software, the Construction Technology Survey is designed to provide construction firms with valuable information regarding the uses of various types of technology available today. Our goal is to share the responses of contractors across North America regarding the technology they want and use. We offer the survey results as a valuable tool for companies reviewing technology tools or considering new options.

4 METHODOLOGY 4 The survey consisted of a total of 28 questions of which 5 were conditional based upon previous responses to questions regarding specific uses of technologies such as BIM and Mobile tools.» 250 construction contractors participated in the survey across North America.» Over 50% of the responders noted their role as Principle or Executive.» Over 38% of the responders noted that they engage mostly in commercial/ industrial work

5 KEY SURVEY TERMS 5 Enterprise Resource Planning (ERP) ERP is a business management software usually a suite of integrated applications that a company can use to collect, store, manage and interpret data from many business activities. (Wikipedia) Building Information Modeling (BIM) BIM is a process involving the generation and management of digital representations of physical and functional characteristics of places. Building Information Models (BIMs) are files (often but not always in proprietary formats and containing proprietary data) which can be exchanged or networked to support decisionmaking about a place. (Wikipedia) CoBie: Construction Operations Building Information Exchange CoBie is a data format for the publication of a subset of building model information (BIM) focused on delivering building information not geometric modeling. (Wikipedia) Enterprise Content Management (ECM) ECM is a formalized means of organizing and storing an organization s documents, and other content, that relate to the organization s processes. The term encompasses strategies, methods, and tools used throughout the lifecycle of the content. (Wikipedia) Mobile Electronic Forms Often referred to as an e-form, intelligent form, web-based or smart form. An e-form is the transformation of any paper-driven form process into an electronic process. Often these forms can also be used for data capture and validation. Predictive Analytics Predictive analytics encompasses a variety of statistical techniques from modeling, machine learning, and data mining that analyze current and historical facts to make predictions about future, or otherwise unknown, events. (Wikipedia) Project Collaboration Online collaborative solution to help all the key project stakeholders to increase project control at every stage of the project lifecycle. Project Management A system to manage and facilitate all work activities in one system with workflow and standardized processes.

6 VIEWPOINT TECHNOLOGY SURVEY 2014 The Results

7 CONSTRUCTION TYPES 7 What type of construction do you engage with? (Respondents could only choose a single response) Commercial/Industrial % Mechanical/Electrical Contracting % Residential Construction % Industrial Service % Heavy/Civil Construction including earthworks % Specialty Subcontractor % Pipeline Construction...0% Other (Other included responses such as, both commercial and Residential, supplier to all types, forestry, and service.) %

8 SURVEY PARTICIPANT ROLES 8 Which best describes your role? (Respondents could only choose a single response) RESPONSE FREQUENCY Firm Principle / Executive 51.1% Accounting / Finance 8.0% Estimating 10.2% Operations 9.5% Information Technology 2.2% Service 2.2% Payroll 0.0% Human Resources 2.9% Other (Please Specify) 13.9% *Other Roles specified included; safety management, manager, insurance, owner, pre-construction, engineering manager, sales, office manager.

9 CONTRACTOR SIZE 9 Please select the range that best fits your organization s gross annual revenue. (Respondents could only choose a single response) 56% 12% 8% 12% 4% 3% 3% 3% 3% Under $10 Million Million Million Million Million Million Million Million 1 Billion +

10 TIMELINE FOR INVESTING IN TECHNOLOGY 10 Over 50% of respondents said that they will be investing in technology in 2014.

11 APPLICATIONS 11 78% of respondents use three or more software applications in their business.

12 MOST COMMON OPERATING SYSTEMS 12 Which of the following operating systems are you currently using? (Respondents were allowed to choose multiple responses) RESPONSE Apple FREQUENCY 43.8% 93.4% 28.5% Other 2.9%

13 TECHNOLOGY CATEGORIES 13 MOST HEAVILY used technologies include:» Estimating (Standalone)» Project Management & Workflow» Business Information Modeling (BIM)

14 WHO S USING SMARTPHONES AND TABLETS 14 Which of the following mobile operating systems would you prefer for future business applications on your smartphone or tablet device (Respondents could only choose a single response)

15 VIEWPOINT TECHNOLOGY SURVEY 2014 Mobile

16 TOP 5 USES OF TABLETS AND SMARTPHONES 16 TOP 1. Viewing , calendar and contacts 2. View and approve documents 3. Daily project visibility 4. Collect employee time 5USES OF TABLETS & SMARTPHONES 5. Manage service work orders-collecting work performed

17 BARRIERS TO MOBILE TECHNOLOGY 17 RESPONSE FREQUENCY Cost of devices 40% User resistance to learning new technology 36% Haven t found suitable software to make it worth it 36% Cost of software to install on the devices 24% Low return on investment (ROI) 20% Security concerns 16% Other 16% Dependability/Reliability 12%

18 DEVICES USED BY COMPANY EMPLOYEES 18 Smartphone 88% What type of devices does your company assign to employees? Laptop 64% Tablet 55% Other 8%

19 MOBILE DEVICES DEPLOYED BY THEIR ORGANIZATION 19 Company assigned me a device. 68%

20 NUMBER OF MOBILE DEVICES CARRIED IN THE FIELD 20

21 VIEWPOINT TECHNOLOGY SURVEY 2014 Bids

22 RECEIVING BID DOCUMENTS ELECTRONICALLY 22

23 PERFORMING A TAKEOFF 23 32% of respondents use pencil and paper when performing a takeoff.

24 VIEWPOINT TECHNOLOGY SURVEY 2014 Collaboration & BIM

25 SOFTWARE REQUIREMENTS ON PROJECTS 25 What percentage of your projects are you required to use a certain Project Management or Collaboration Tool? Most Projects (over 51%) 26% Some Projects (25% 51%) 16% Few Projects (1% 24%) 34% No Projects 23%

26 REPORTING INFORMATION TO PEOPLE INSIDE AND OUTSIDE OF COMPANY 26 What is the primary software application used to provide reports and/or information to people inside and outside of your company? ERP Applications 15% Excel 53% Other Business Intel 15% , Edge Builder, Word, Acrobat Forms, ERP Viewpoint, PDF 15%

27 WHEN CONTRACTORS WILL START USING BIM 27 When do you think your company will start utilizing BIM (Business Information Modeling) tools? 1-3 Years 38% 3-6 Years 21% 6-9 Years 9% Not needed for our business 32% image from

28 BENEFITS ACHIEVED THROUGH THE USE OF BIM TECHNOLOGY 28 image from What are the current benefits being achieved through the use of BIM Technology? Collaborating with project participants during the construction phase 65% As a marketing tool for our clients to recognize our use of BIM 50% Collaborating with the design team during the pre-construction phase 47% For handing off COBie as part of the close-out and post construction phase 24%

29 BUSINESS INFORMATION MODELING 29 After contract, do you generate your own CAD/BIM for your portion of the job? DON T KNOW YES NO Have you ever been involved in a job that required BIM? Have you ever had a BIM model provided before contract? Does the estimate carry over to project management? Do you adjust your labor based on feedback from project management reports?

30 SHAREPOINT FUNCTIONS USED BY CONTRACTORS 30 Which of the following SharePoint functions are currently used by your company? (Respondents were allowed to choose multiple responses) Internal Communication 50% Document Management and Workflow 50% Custom Sharepoint Sites Built for Our Needs 38% Project Collaboration Tool 31% Employee Portal 25% We Collaborate With external Users in Our SharePoint sites 19%

31 PERCENTAGE OF PROJECTS THAT SHARE DOCUMENTS AND DRAWINGS FOR COLLABORATION 31 On what percentage of your company s projects do project participants (e.g., contractors, vendor access) distribute documents and drawings for collaboration today? (Respondents could only choose a single response) No Projects (0%) 12% Few Projects (1% 25%) 38% Some Projects (26% 50%) 38% Most Projects (51% 75%) 12%

32 VIEWPOINT TECHNOLOGY SURVEY 2014 Content Management

33 STORING PROJECT DOCUMENTATION 33 What type of software does your company currently use as a document repository for projects? (Respondents were allowed to choose multiple responses) Microsoft Sharepoint 12% Document Management System 24% Network File Share 44% Cloud Storage 42%

34 TYPES OF CONTENT MOST DIFFICULT FOR YOUR BUSINESS TO MANAGE (MOVE, STORE, SAVE, SEARCH & DELETE) EFFECTIVELY 34 Which type of content is most difficult for your business to manage effectively? (Respondents were allowed to choose multiple responses) 12% Microsoft Office Files 26% Scanned Documents 26% Job Site Photographs 23% Paper Files 50% Accounts Payable Documents 23%

35 HANDLING DAILY FIELD REPORTS 35 How are you handling daily field reports? (Respondents could only choose a single response) Written Form 52% Spreadsheet 18% Online Cloud Application 12% Web Form 10%

36 ACKNOWLEDGEMENTS 36 Viewpoint would like to Thank our participants for their involvement in the 2014 Viewpoint Technology Survey. We would also like to thank our industry partners, who helped Viewpoint support this survey and help us to collect responses. Industry Partners: Onsite Magazine Canada Associated Builders and Contractors & Merit Canada Construction Business Owner Magazine

37 ABOUT VIEWPOINT 37 Viewpoint is a global provider of innovative construction-specific software solutions and services that offer the AEC and owner communities the tools they need to improve project profitability and visibility, manage risk, and effectively collaborate with project owners and the entire project team. Viewpoint solutions include everything needed from preconstruction to construction and facilities maintenance, and are offered on a variety of platforms including Cloud, Mobile, SaaS and On Premises. Headquartered in Portland, Oregon, USA, and with offices in the UK, Australia and Canada, Viewpoint has become the technology partner of choice, with customers located across the globe in more than 28 countries which include more than 30 percent of the ENR 400, and partnerships with more of the top 50 mechanical and electrical contractors in the United States than any other construction software provider. For more information, please visit or for more information Viewpoint, Inc. dba Viewpoint Construction Software. All Rights Reserved. Viewpoint, Viewpoint Construction Software, Viewpoint V6 Software, Vista by Viewpoint, ProContractor by Viewpoint, Construction Imaging, Mobile Field Manager, 4Projects, Viewpoint For Project Collaboration and Viewpoint For Estimating are trademarks or registered trademarks of Viewpoint, Inc., in the United States and/or other countries. Other names and brands may be claimed as the property of others.

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