ALM 11 Training. Material contained in this document is priority to Northway Solutions Group.

Transcription

1 9005 Overlook Blvd. Brentwood, TN Main: Fax: ALM 11 Training 2013 Material contained in this document is priority to Northway Solutions Group.

2 Table of Contents User Training... 3 COURSE OVERVIEW... 3 INTENDED AUDIENCE... 3 COURSE NAMES... 3 DURATION... 4 PREREQUISITES... 4 COURSE OBJECTIVES... 5 COURSE SYLLIBUS... 5 Admin Training COURSE OVERVIEW INTENDED AUDIENCE COURSE NAMES DURATION PREREQUISITES COURSE OBJECTIVES COURSE SYLLIBUS ALM 11 Training 2

3 User Training COURSE OVERVIEW The Northway Application Lifecycle Management Course teaches how to leverage the ALM/QC Test Management solution to manage the entire testing process for an organization. This course focuses on the 5 core activities and reporting associated with the test management process. This course not only introduces the techniques needed to effectively leverage ALM/QC, but also helps the student to leverage best practices for test management, including release planning, requirements reviews, test design techniques, test execution planning, defect management, and monitoring & measuring effectiveness. INTENDED AUDIENCE Quality Assurance Associates, Project Managers, Business Analysts, Development Associates, and Quality Assurance Managers COURSE NAMES The following courses have been designed for the HP ALM/Quality Center product. The 150 class is intended to be only a high level overview of the product as an introduction to the capabilities of the toolset and is not intended to provide detailed training to end users. 150 ALM/Quality Center - Introduction to Test Management 250 ALM/Quality Center Test Management 350 ALM/Quality Center Site Admin and Project Customization ALM 11 Training 3

4 DURATION COURSE DESCRIPTION DURATION TM150 ALM 11 - Introduction to Test Management 1 Day TM250 ALM 11 - Test Management 4 Days TM350 ALM 11 Site Admin and Project Customization 1 Day PREREQUISITES Working knowledge of Quality Assurance testing processes & the software development lifecycle ALM 11 Training 4

5 COURSE OBJECTIVES At the end of this course, students should be able to: Understand the basic concepts of a sound test management process Understand the phases of a standard test management process Effectively identify the test cycles associated with a release Effectively review and export requirements into ALM/QC Effectively define and design test cases using standard testing techniques Create effective test cases based on industry best practices Effectively leverage parameters and test calls to create reusable test assets Effectively plan out the test execution strategy Effectively capture, manage, and disposition defects that are define Create effective reports, graphs and dashboards for reporting test progress COURSE SYLLABUS ALM 11 Introduction & Overview Why Test Management? Release Management Overview Requirements Management Overview Test Plan Management Overview Test Lab Management Overview Defects Management Overview Dashboard Management Overview Release Management Release Defined Cycles Defined Creating Releases in ALM 11 EX Leveraging Releases & Cycles Across ALM 11 EX Release Reporting Release Progress Report EX Project Planning & Tracking ALM 11 Training 5

6 PPT Overview & Workflow Defining Release Scope Defining Release Milestones Setting KPIs Release Scorecard & Gantt Charts Creating Milestones for a Project EX Library Management Library Defined Creating Libraries Creating a Library Tree Adding Folders to Libraries Creating a New Library Adding Tests to Libraries Baselines Creating a Baseline Comparing Baselines Sharing Assets across Projects Importing a Library Pinning Test Sets to Baselines Requirements Management Types of Requirements Characteristics of Good Requirements Requirements Gathering Roles & Responsibilities Reviewing & Inspecting Requirements EX Entering Requirements into ALM 11 Manual Entry EX Export to ALM 11 EX Classifying Requirements by Type EX Establishing Traceability ALM 11 Training 6

7 Intra Requirement Traceability EX Traceability to Test Cases EX Creating Test Cases Directly From Requirements Why, How & When EX Requirements Reporting Requirements Coverage EX Impact Assessments Risk Management Risk Defined Conducting Risk Assessments Business Models Test Management Types of Testing Unit & Integration System User Acceptance Testing Regression Testing Test Techniques Black Box, White Box, Gray Box Boundary Value Analysis Pairwise Testing Equivalence Partitioning Decision Tables Challenge Testing Validation by Comparison ALM 11 Training 7

8 Verification versus Validation Characteristics of a Good Test Case Reviewing/Inspecting Test Cases EX Test Management and Design Roles & Responsibilities Mastering Test Design Process Mapping (SIPOC) EX Role Mapping (Swim Lane) EX Scenario Identification EX Natural Language Scripting EX From Natural Language to Test Scripts EX Modularizing Tests into Reusable Components EX Organizing Tests Leveraging Folders to Organize Test Design Creating Folder Structures in ALM 11 EX Creating Test Cases in ALM 11 Manual Entry EX Export into ALM 11 Creating Template Tests EX Using Templates to Build a Test Case (Call to Test) EX Using Parameters EX Defining Test Configurations EX Establishing Traceability to Requirements EX Linking Test Cases to a Defect Leveraging Business Components Test Plan Reporting Associated Defect Reporting Test Design Progress Reporting EX Test Execution Test Execution Planning ALM 11 Training 8

9 Testing Levels (Unit, System, UAT) Entry/Exit Criteria Leveraging Folders to Manage Execution Creating Folder Structure in ALM 11 EX Test Sets Test Sets Defined Creating Test Sets EX Adding Tests To a Test Set EX Associating a Test/Test Set to a Release EX Executing Automated Tests Host Manager On Failure Settings Setting Execution Criteria Executing Manual Tests Execution Statuses Executing a Single Test EX Capturing Images During Test EX Executing All Tests in Test Set Reviewing Completed Test Cases Incomplete Test EX Associating an Existing Defect to a Test EX Executing Tests Using Sprinter Launching Sprinter Opening and Running a Test in Sprinter EX Logging Defects using Sprinter Annotating a Screen Capture Sprinter Run Results Mirroring on Secondary Machines Viewing Test Results Execution Details ALM 11 Training 9

10 Test Execution Reporting Reviewing Release Progress Test Progress Report EX Defect Management Defect Defined Defect Review Board (Best Practices) Logging Defects Logging Defects During Test Execution EX Defect Forms Managing Defects Defect Grid Creating Defect Views EX Defect Management Lifecycle (Best Practices) Assigning Defects Defect Reporting Defect Reports EX Defect Graphs EX Dashboard Management Analysis and Dashboard View Analysis View Creating Reports EX Creating Graphs EX Dashboard View Creating a Dashboard EX ALM 11 Training 10

11 Version Management (Optional) Version Management Version Control Defined Check Out and Check In EX Resource Management (Optional) Creating a Resource Tree Adding Resources Adding Files to Resources Admin Training COURSE OVERVIEW The Northway Application Lifecycle Management Site Administration and Project Customization course teaches how to manage the HP ALM/Quality Center solution for an enterprise. This course focuses on two core aspects of managing projects: Site Administration this portion of the course focuses on the activities associated with creating, managing, updating and deleting projects and domains within the product. It also teaches the student how to navigate the administration features, and to track product utilization. Project Customization this portion of the course focuses on how to plan, define, and implement project customizations in the platform. It is intended to provide students with the skills to not only configure the solution, but to create workflow to align the tool to the company standards. INTENDED AUDIENCE Quality Assurance Associates that are responsible for HP ALM/Quality Center product administration and Quality Assurance Associates that manage project details. ALM 11 Training 11

12 COURSE NAMES The following courses have been designed for the HP ALM/Quality Center product. The 150 class is intended to be only a high level overview of the product as an introduction to the capabilities of the toolset and is not intended to provide detailed training to end users. 350 ALM/Quality Center Site Admin and Project Customization DURATION COURSE DESCRIPTION DURATION TM350 ALM 11 Site Admin and Project Customization 1 Day PREREQUISITES Working knowledge of the ALM/Quality Center product, Working knowledge of Quality Assurance testing processes, the software development lifecycle, Working knowledge of Windows and Database servers COURSE OBJECTIVES At the end of this course, students should be able to: Understand the basic concepts of managing domains and projects Effectively create and manage projects Understand how to manage enterprise wide project parameters Understand the features and capabilities of Site Administration Understand the concepts for creating a custom project template Understand the differences between projects and templates Effectively create a template project with customization ALM 11 Training 12

13 COURSE SYLLIBUS ALM 11 Administration Managing Projects Using ALM 11 Project Creation Domains and Projects Organizing Projects Using Domains User Management Deleting Projects Cloning Projects Monitoring User Connections ALM 11 Application Parameters Leveraging LDAP Setting Up ALM 11 Utilization Reporting Usage Reporting Project Planning & Tracking Overview Scheduling KPI Calculation Manual KPI Calculation Template Project Management Linking Projects to a Template Project Creating Templates Local vs. Global Customization ALM 11 Training 13

14 Requesting Suspension of Apply Customization Managing & Customizing Individual Projects Creating and Managing Roles Managing Module Access Adding New Fields Field Types Creating and Using Lists Creating Workflow to Customize the User Experience Consideration for Using a Template ALM 11 Training 14