Extending the Value of Maximo Solutions

Transcription

1 Extending the Value of Maximo Solutions Mobile, Spatial, and other technologies that extend support for asset and service management best practices

2 Agenda Service Management World Tour The The purpose of of this this session is is to to outline outline how how additional Maximo solutions add add value value by by extending support support for for the the strategies and and best best practices for for asset asset and and service service management. Extending to the field workforce; Maximo Mobile Visualization and Analysis with Maximo Spatial Asset Management Supporting unique requirements for. Measurement & test equipment with Maximo Calibration Linear assets with Maximo for Linear Assets Complex assets and assemblies with Maximo Asset Configuration Manager Summary Taking the Next Step Q&A 2

3 Asset Management = Visibility, Control, & Automation Visibility Proactive & consumable information Control Standardize, enforce, and measure Automation Building agility into operations Control Cost, Mitigate Compliance Risk, Improve Service Levels See what you have, where it is, who is using it and what it costs Contextual role based views with KPIs Optimize business decisions with accurate and timely information Reduce TCO of asset infrastructure throughout the lifecycle Mitigate, regulatory, environmental and safety compliance risk Increase efficiency of workforce while capturing knowledge Reduce asset related service outages with proactive practices Automate workflows to enhance operational efficiencies Help IT and Operations work together to support IT-enabled assets 3

4 Mobile Work Management Value Proposition Eliminate paperwork complete more work Streamlines business processes Increases Productivity capture data without added burden Cost Savings in Administration Deliver data to the point of performance work smarter Provides user with information to do a better job Faster Response Better customer satisfaction Provide the accurate data Plan, schedule and report better Better decision making Better regulatory compliance Better overall asset management Productivity Gains 4

5 IBM Maximo Mobile IBM Maximo Mobile brings Maximo to workers in the field and takes advantage of an architecture tightly aligned with Maximo Asset Management. PDA-based Mobilize Maximo data Uses Maximo Objects IBM Maximo Mobile Work Manager IBM Maximo Mobile Inventory Manager Work Order Management Basic Operator Rounds Inspection Facilities Maintenance Service Desk Inventory Management 5

6 Simplification of Processes with Mobile Maximo Benefits Elimination of paper Data captured at the point of performance Work steps reduced from 11 to 4 6

7 IBM Maximo Mobile Work Management Standard Features Asset & Location Details (Work History, Meters, Spare Parts, etc.) Job Plans Safety plans Scheduled Dates & Priorities Identify and Create Work Orders Service Requests Route/Rounds Management Reporting Actuals (Resource Usage, Labor Time, Asset Downtime, Meter Readings, Observations, Inspections & Failure Reports) Attached Documents (Equipment drawings, Spec sheets, Safety notes.) Barcode / RFID support Calibration Option Calibration data entry Datasheets Service Desk Incident Problem Change Release 7

8 IBM Maximo Mobile Inventory Manager Physical Counts Issues / Returns / Transfer Receipts (Includes Inspections and Serialization) Barcode / RFID** support 8

9 IBM Maximo Mobile General Features E-Signature and E-Audit Enabled Fully Barcode Enabled RFID Ready All fields enabled in Work & Inventory Management Smart-Barcoding available on some table window screens RFID Configurable Connected vs. Disconnected Operations Invisible to user Utilizes connectivity when available Store-and-Forward when disconnected Automatic updates and transmissions configurable Supports: Dock in the Morning, Dock in the Evening Partial Connectivity (Wi-Fi) Full Connectivity (Wi-Fi or Cellular) 9

10 The Mobile Value Is Measurable Doing more work Increased time on equipment by 11,000 manhours per month Oil & Gas Increased technician productivity 27% Medical Eliminated 2-month work order backlog Life Sciences Improving regulatory compliance FDA Regulatory compliance process automated; cost for work order reduced 82% Life Science Reduced DOT inspection effort by 75% Pipeline Reducing/Avoiding Costs Cut data entry time by 50% County Saved 30 minutes of data entry per day for warehouse mechanics Manufacturer Increased plant by 300K s.f. with no increase in staff Manufacturer 10

11 Real and Sustained Benefits Increase asset management efficiency Improve asset availability Extending information to the point of performance Enhance assets tracking capability Increase service levels Increase mobile workers productivity Increase data recording accuracy Increase inventory control efficiency Reduce costs and time 11

12 Visualization and Analysis in the Context of Place IBM Maximo Spatial Asset Management

13 The Value of Place Human Resources Position Expertise Manager Spatial Reference Contact Info IT Equipment Type ID Maintenance Cost Spatial Reference Repair History Current Condition Business Assets Equipment ID Spatial Reference Last Inspected Tabular Information Maintenance Work order Spatial Reference Equipment history Logistics Product Inventory ID Spatial Reference Time Customer Spatial Reference Product owned Buying Behavior Last Serviced Contact Info 13

14 Place Information is Business-Critical A spatial context: Location Proximity Distance Area... A business necessity: What new properties are being developed? Where? How many? Can our existing infrastructure support growth? Where do we put new? Compliance- Every asset needs inspection and reporting (GASB, etc) Analyze outcomes (what if?): All manholes aren t inspected? Street re-paving is scheduled the week before water-main repair? Emergency equipment depots are miles from sensitive receptors Budget requires using 10 snowplow trucks instead of 15? IT energy costs threaten to derail e-gov deployment plans? 14

15 Maps and Geo-coded information are intuitive 15

16 IBM Maximo Spatial Asset Management Support work and asset management for Organizations with Geographically dispersed Assets. Deliver an integration framework based upon ESRI ArcGIS Server Technology that support future product development and customer extensions through services. Expose GIS Assets to Maximo users and detailed Maximo work and asset information to GIS maintainers. Visualize GIS Assets and provide a geospatial context of assets, work and relevant land based features which can impact efficient work execution. Create and manage work orders related to mass property: utility poles and related assets, vegetation management, infrastructure repairs, etc. Supporting Spatial Business Analysis 16

17 Maximo Spatial Asset Management 17

18 Why Is Maximo Spatial Unique in the Marketplace? Full strength of GIS spatial analyses can be exposed Spatially-enable executive-level cost/benefit analyses Right access to data drives efficient processes throughout org Model both outside plant and inside plant in single system Any Maximo entity can be spatially-enabled, not just assets Service Request, Locations, Work Orders, Tools, Materials, Labor All asset types can be spatially-enabled, not just points Points: Pole, Hydrant, Meter, Sign, Transformer, House, Computer Linear: Roads, Rail, Pipelines, Powerlines, Communication networks Area: Rights-of-way, Buildings, Roofs, Service Areas, Campus, Office Leveraging the latest ESRI technology Early adopter of server-based GIS ESRI is the market leader 18

19 Why is ESRI s ArcGIS Server Innovative? Innovative Use of External Data Sources External data sources can provide themes that overlay the production layers GPS(AVL) feeds from provider to track resources, assets, tools Any spatial data not maintained internally is a potential source FEMA flood planes, evacuation routes, census data Easily integrated to map document simply by creating a connection Any web services compatible with ESRI data formats 19

20 How Spatial extends the value of Maximo Visualization Maximo assets, locations, work orders, service requests, all support visual business analysis Spatial Context location provides context that makes information more meaningful Reference group, cluster or categorize related information, reference related feature class details and infrastructure Quantification / Measurement distance, physical relationship between objects, proximity measures, obstacles, available routes Modeling trends, variation, patterns 20 Older area Example of Locations of Wastewater Backup Calls Newer Area

21 Benefits of Spatial Information Sharing Leverage GIS investment by providing spatial data to Maximo users and Maximo data to GIS users See assets in GIS not previously visible to Maximo users View details of assets and work management from GIS Improve Management Effectiveness Faster, smarter decision-making 21

22 Supporting Specific Asset Management Requirements

23 Maximo Calibration Focus and commitment for a strong Calibration solution: Calibrate Instruments, MT&E, Standards User-defined Calibration Data Sheets Fully 21 CFR Part 11 compliant Calibration Work Orders and Calibration Intervals Calibration Job plans & Job Plan Revision Control Traceability and Reverse Traceability Loop Calibrations Calibration History Mobile Calibration Manager With Maximo Mobile Work Manager Mobile extension of Maximo Asset Management Supports various industries Utilities, Nuclear, Chemical & Petrol, Automotive, Aerospace & Defense and Life Sciences Special Interest Group Maximo Calibration User driven, cross industry 23

24 Maximo Linear Asset Manager Maximo Linear Asset Manager helps manage all linear types: Railways tracks, switches, frogs, crossovers, signals Roads lanes, bridges, tunnels, variable message signs (VMS), traffic signals Pipelines pipes, valves, pumps, pipeline inspection gauges Power lines electric transmission and distribution systems, substations, towers and poles Key Features in Maximo Linear Asset Management Asset/Feature/Relationship History Displays an asset s attributes, features or relationships at any point in its history. Dynamic Gauge and Characteristic Meters Allows a single meter to take readings at any point along a linear asset. Dynamic Segmentation Allows a linear asset to be segmented virtually based on attributes, features and work without physically impacting the underlying geometry. Linear Attributes Allows one attribute to be applied with different values to the same linear asset. Linear Asset Features Stores data on features physical objects used to identify maintenance locations. Linear Assets Measurements Allows work to be located using either exact measures or reference points and offsets. Linear Self-Service Service Requests Adds measures to self-service service requests and resulting work orders for more effective incident management. Managing roadways and railways with IBM Maximo Linear Asset Manager enables dynamic segmentation, giving crews the ability to identify work requests by mile or kilometer marker, lane, direction, offset and height, as well as to identify bridges or tunnels. 24

25 Maximo Asset Configuration Manager Complex Asset Lifecycle Management Provides added capabilities to Maximo for: Design Changes Maintenance Forecasting BDI Automatic Equipment Statusing System CMActive BUILD & COMPONENT LIFE ACCOUNTING Configuration Rules Management MIL-STD Analysis Maintenance Plan Engineering Data Definition of AS-DESIGNED allowable asset builds Physical & Operational Data Tracking AS-BUILT configurations of assets Real-Time Status Interpretation of asset data Maintenance Plan Management Set-up & tracking of Maintenance Events against Items Integration to: Interactive Technical Manuals - TDMD Product Lifecycle Management Enterprise Resource Planning Value & Benefits: Improved Regulatory Compliance Optimized Maintenance Program Reduced Record Management Better Prepared for Audits and Review Improved Supply Chain Sourcing Reduced Inventory 25

26 Taking the Next Step Visit the EAM Resource Center Contact us J.P. Kurkowski Asset Management Worldwide Solutions Exec. IBM Global Business Services 13/F PCCW Tower, Taikoo Place, 979 King's Road, Quarry Bay, Hong Kong AP Mobile (Hong Kong ) Visit IBM.com 26

27 Why Maximo? Visibility, Control & Automation Managing the Entire Infrastructure A single solution capable of managing the life cycle of the entire infrastructure, on one unified platform; from production and facility assets, to transportation and IT assets. Uniquely capable of supporting the trends of consolidation and convergence! Utilizing Enterprise Technology Architected with standards-based (Java) technologies to operate within a modern IT infrastructure, while providing the scale, interoperability, security, language, and multi-geography capabilities that a 21 st century organization requires Enabling Business Agility Providing the tools the business requires to proactively and easily adapt the technology to support changing business, regulatory, and competitive requirements in a manner that does not lock you in to a version of the software via costly customizations Managing Work Processes Enabling the standardization, enforcement, and automation of work processes across the asset management life cycle to improve the efficiency and effectiveness of the infrastructure, and the resources keeping it up and running Leveraging Best Practices The power of IBM and the lineage of Maximo combine more than 20 years of respective experience providing asset management solutions and services to provide your organization with the best practices and technology required for a world class infrastructure management operation. 27

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