SERVICE FULFILMENT SYSTEMS: WORLDWIDE FORECAST

Size: px
Start display at page:

Download "SERVICE FULFILMENT SYSTEMS: WORLDWIDE FORECAST"

Transcription

1 analysysmason.com RESEARCH FORECAST REPORT SERVICE FULFILMENT SYSTEMS: WORLDWIDE FORECAST DEAN RAMSAY Analysys Mason Limited 2016

2 About this report This report provides a detailed worldwide forecast for spending on service fulfilment systems, split into: four application sub-segments: engineering systems, activation, inventory management and order management four telecoms services: consumer mobile, consumer fixed, business mobile and business fixed eight regions: Central and Eastern Europe (CEE), developed Asia Pacific (DVAP), emerging Asia Pacific (EMAP), Latin America (LATAM), Middle East and North Africa (MENA), North America (NA), Sub-Saharan Africa (SSA) and Western Europe (WE). GEOGRAPHICAL COVERAGE Worldwide Central and Eastern Europe Developed Asia Pacific Emerging Asia Pacific Latin America Middle East and North Africa North America Sub-Saharan Africa Western Europe SUB-SEGMENT COVERAGE Engineering systems Activation Inventory management Order management KEY QUESTIONS ANSWERED IN THIS REPORT What are the key trends and factors impacting the service fulfilment systems market between 2016 and 2020? What are the growth rates in each of the four sub-segments? What are the regional factors that will drive growth? What should vendors do to exploit new business opportunities? Which areas of service fulfilment should communications service providers (CSPs) focus on? How will professional services for service fulfilment perform over the forecast period? WHO NEEDS TO READ THIS REPORT Vendor strategy teams that need to understand where growth is slowing and where it is increasing, according to different sub-segment categories. Product management teams responsible for feature functionality and geographical focus, and product marketing teams responsible for market-share growth. Market intelligence teams at vendors that want to understand how their competitors compare with each other. CSPs planning network function virtualisation (NFV)/software-defined networking (SDN) and digital transformation journeys that want to ensure that their current vendors are staying up to date. Analysys Mason Limited

3 Revenue (USD million) REVENUE GROWTH: CAGR Revenue (USD million) Service fulfilment systems: worldwide forecast Dashboard: Service fulfilment worldwide forecast CSPs will continue to invest in core OSS functions as fulfilment systems and processes evolve to support the introduction of NFV/SDN. CSPs will require network inventory systems to become real-time and include logical, physical and virtual network elements to maximise the benefits of hybrid networks. Order management and activation will logically develop into service orchestration for CSPs. Figure 1: Service fulfilment overall revenue, worldwide, KEY MARKET TRENDS FOR CAGR 5.0% Figure 2: Service fulfilment overall revenue by delivery type, worldwide, Figure 3: Service fulfilment overall revenue 2015 and CAGR by sub-segment, worldwide 10% 8% 6% 4% 2% 0% Order management Activation Inventory management CAGR PRODUCT- RELATED 4.6% PROFESSIONAL SERVICES 5.3% OVERALL CAGR 5.0% Engineering systems SEGMENT REVENUE: USD million Analysys Mason Limited

4 Recommendations for CSPs 1 CSPs introducing virtualisation should develop a strategy for deploying a service orchestration system. Operators focusing on the introduction of NFV/SDN should have a parallel strategy for introducing service orchestration in the OSS. The network orchestration layer is inevitably the first priority for NFV deployments, but business processes and OSS support in the stack above must be significantly altered to handle the hybrid network situation as virtual network functions (VNFs) go live. Service orchestration will enable CSPs to maximise the benefits of NFV and to realise new efficiencies in the ordering and provisioning process. 2 CSPs can increase cost savings by refining and consolidating their inventory systems. Inventory system consolidation is not a new concept, but new inventory systems aim to bring together logical, physical and virtual components and can become a powerful tool for capex reduction. Procurement of equipment and infrastructure will be optimised, as operators will have a more accurate view of all network-related assets. This ability to best use capex will be key to the capital-saving initiatives that are ongoing in all CSPs, as they move into an age of more generalised multi-use hardware. 3 CSPs should focus on evolving service fulfilment in line with their digital services strategy. Service fulfilment can provide the necessary focus on rapid delivery of new digital services and enable CSPs to be more experimental or flexible in their pursuit of new revenue. The key to achieving these digital strategy goals is ensuring that orchestration systems are in place that can provide the required technical processes. It is essential that CSPs partner with a service fulfilment vendor that is aligned with these goals. CSPs will also be taking a more services-led approach to OSS in the coming years, as many of these functions are outsourced. Analysys Mason Limited

5 Recommendations for vendors 1 Service orchestration vendors should move up or down the stack to find new business. The introduction of NFV/SDN has created new competition in the traditional fulfilment business. Network equipment providers (NEPs) and other network-centric vendors are now moving up the stack into the more OSSfocused world. BSS/OSS vendors are simultaneously moving into providing a network-affecting product, as the two halves of the orchestration framework are joined. Vendors can increase their business through this, but they are also now open to competition from other vendors and service providers. 2 Fulfilment product vendors need to offer more professional services to remain competitive with market leaders. CSPs are outsourcing more work to vendors, as leading vendors invest heavily in their professional services teams and building data centre networks to deliver cloud services. Purchasing products without associated support from a service team may no longer be sufficient for some CSPs, as they seek to move capex spend to opex and deskill some of their operations staff to cut costs. 3 Vendors should provide maximum agility in delivering digital services as CSPs become digital service providers (DSPs). Fulfilment is central to quickly delivering complex service bundles over a combination of legacy networks and NGNs, while remaining flexible to customers wishes. This agility is one of the key enablers of differentiation in a saturated market and allows CSPs to compete with OTT players in the digital services market. Fulfilment vendors need to provide CSPs with this flexibility. Short time-to-market will be key for CSPs procuring fulfilment solutions. Analysys Mason Limited

6 CONTENTS EXECUTIVE SUMMARY RECOMMENDATIONS FORECAST MARKET DRIVERS AND INHIBITORS BUSINESS ENVIRONMENT MARKET DEFINITION ABOUT THE AUTHOR AND ANALYSYS MASON Analysys Mason Limited

7 About the author Dean Ramsay (Senior Analyst) is a member of Analysys Mason's Telecoms Software research team. He leads the Service Fulfilment research programme and contributes content to the CSP IT Strategies programme. He has 16 years' experience in the telecoms industry, working initially in network inventory management at MCI Worldcom and Verizon Business and, subsequently, as a service delivery manager with several tier-2 carriers and interconnect providers. Dean joined Analysys Mason in 2011 following 2 years working as an analyst in the mobile sector. He holds a BA in English from Anglia Ruskin University. Analysys Mason Limited

8 Analysys Mason s consulting and research are uniquely positioned Analysys Mason s consulting services and research portfolio Digital economy Regional markets Consumer and SME services Telecoms software and networks Regulation and policy Transaction support Strategy and planning CONSULTING We deliver tangible benefits to clients across the telecoms industry: communications and digital service providers, vendors, financial and strategic investors, private equity and infrastructure funds, governments, regulators, broadcasters, and service and content providers Our sector specialists understand the distinct local challenges facing clients, in addition to the wider effects of global forces. We are future-focused and help clients understand the challenges and opportunities that new technology brings. RESEARCH Our dedicated team of analysts track and forecast the different services accessed by consumers and enterprises. We offer detailed insight into the software, infrastructure and technology delivering those services. Clients benefit from regular and timely intelligence, and direct access to analysts. Analysys Mason Limited

9 Research from Analysys Mason We provide dedicated coverage of developments in the telecoms, media and technology (TMT) sectors, through a range of research programmes that focus on different services and regions of the world. Research portfolio PROGRAMMES Next-Generation Wireless Networks Service Assurance Customer Experience Management Customer Care Revenue Management Analytics Network Orchestration Software-Controlled Networking Service Delivery Platforms Service Fulfilment Telecoms Software Market Shares Telecoms Software Forecasts PROGRAMMES Convergence Strategies Fixed Networks Wireless Networks Spectrum Network technologies Telecoms software and networks Consumer and SME services Regional markets PROGRAMMES Mobile Services Mobile Devices Fixed Broadband and Video SME Strategies Digital economy PROGRAMMES PROGRAMMES Global Telecoms Forecasts Asia Pacific The Middle East and Africa European Country Reports European Core Forecasts European Telecoms Market Matrix Digital Economy Strategies Digital Economy Platforms Future Comms and Media IoT and M2M Solutions To find out more, please visit Analysys Mason Limited

10 Consulting from Analysys Mason For 30 years, our consultants have been bringing the benefits of applied intelligence to enable clients around the world to make the most of their opportunities. Consulting portfolio EXPERTISE Performance analysis Technology optimisation Commercial excellence Transformation services Performance improvement EXPERTISE Radio spectrum auction support Radio spectrum management EXPERTISE Policy development and response Margin squeeze tests Analysing regulatory accounts Expert legal support Media regulation Postal sector costing, pricing and regulation Regulatory economic costing Net cost of universal service Regulation EXPERTISE Transaction support Commercial due diligence Regulatory due diligence Technical due diligence Spectrum policy and auction support Strategy and planning EXPERTISE Market research Market analysis Business strategy and planning Market sizing and forecasting Benchmarking and best practice National and regional broadband strategy and implementation To find out more, please visit Analysys Mason Limited

11 PUBLISHED BY ANALYSYS MASON LIMITED IN NOVEMBER 2016 Bush House North West Wing Aldwych London WC2B 4PJ UK Tel: +44 (0) Registered in England No Analysys Mason Limited All rights reserved. No part of this publication may be reproduced, stored in a retrieval system or transmitted in any form or by any means electronic, mechanical, photocopying, recording or otherwise without the prior written permission of the publisher. Figures and projections contained in this report are based on publicly available information only and are produced by the Research Division of Analysys Mason Limited independently of any client-specific work within Analysys Mason Limited. The opinions expressed are those of the stated authors only. Analysys Mason Limited recognises that many terms appearing in this report are proprietary; all such trademarks are acknowledged and every effort has been made to indicate them by the normal UK publishing practice of capitalisation. However, the presence of a term, in whatever form, does not affect its legal status as a trademark. Analysys Mason Limited maintains that all reasonable care and skill have been used in the compilation of this publication. However, Analysys Mason Limited shall not be under any liability for loss or damage (including consequential loss) whatsoever or howsoever arising as a result of the use of this publication by the customer, his servants, agents or any third party. Analysys Mason Limited 2016

SERVICE FULFILMENT SYSTEMS: WORLDWIDE MARKET SHARES 2015

SERVICE FULFILMENT SYSTEMS: WORLDWIDE MARKET SHARES 2015 analysysmason.com RESEARCH MARKET SHARES REPORT SERVICE FULFILMENT SYSTEMS: WORLDWIDE MARKET SHARES 2015 DEAN RAMSAY About this report This report provides market share data for communication service provider

More information

SERVICE FULFILMENT SYSTEMS: WORLDWIDE MARKET SHARES 2016

SERVICE FULFILMENT SYSTEMS: WORLDWIDE MARKET SHARES 2016 RESEARCH MARKET SHARES REPORT SERVICE FULFILMENT SYSTEMS: WORLDWIDE MARKET SHARES 2016 DEAN RAMSAY analysysmason.com About this report This report provides market share data for communications service

More information

SERVICE FULFILMENT SYSTEMS: WORLDWIDE FORECAST

SERVICE FULFILMENT SYSTEMS: WORLDWIDE FORECAST RESEARCH FORECAST REPORT SERVICE FULFILMENT SYSTEMS: WORLDWIDE FORECAST 2017 2021 DEAN RAMSAY Analysys Mason Limited 2017 analysysmason.com About this report This report provides forecasts for communications

More information

ANALYTICS SOFTWARE SYSTEMS: WORLDWIDE MARKET SHARES 2015

ANALYTICS SOFTWARE SYSTEMS: WORLDWIDE MARKET SHARES 2015 RESEARCH MARKET SHARES REPORT ANALYTICS SOFTWARE SYSTEMS: WORLDWIDE MARKET SHARES 2015 JUSTIN VAN DER LANDE analysysmason.com About this report This report provides market share data for communication

More information

SERVICE DELIVERY PLATFORMS: WORLDWIDE MARKET SHARES 2015

SERVICE DELIVERY PLATFORMS: WORLDWIDE MARKET SHARES 2015 RESEARCH MARKET SHARES REPORT SERVICE DELIVERY PLATFORMS: WORLDWIDE MARKET SHARES 2015 GORKEM YIGIT analysysmason.com About this report This report provides market share data for communications service

More information

PRICING MODELS FOR SERVICE FULFILMENT: CHANGING TO MEET THE NEEDS OF NEXT-GENERATION SYSTEMS

PRICING MODELS FOR SERVICE FULFILMENT: CHANGING TO MEET THE NEEDS OF NEXT-GENERATION SYSTEMS RESEARCH STRATEGY REPORT PRICING MODELS FOR SERVICE FULFILMENT: CHANGING TO MEET THE NEEDS OF NEXT-GENERATION SYSTEMS DEAN RAMSAY analysysmason.com About this report This report analyses the way that software

More information

NETWORK ORCHESTRATION AND MANAGEMENT SYSTEMS: WORLDWIDE FORECAST

NETWORK ORCHESTRATION AND MANAGEMENT SYSTEMS: WORLDWIDE FORECAST RESEARCH FORECAST REPORT NETWORK ORCHESTRATION AND MANAGEMENT SYSTEMS: WORLDWIDE FORECAST 2015 2019 SHANTHI RAVINDRAN and GORKEM YIGIT Analysys Mason Limited 2015 analysysmason.com CONTENTS EXECUTIVE SUMMARY

More information

OPERATOR APPROACHES TO IoT: FROM CONNECTIVITY TO PLATFORMS AND FULL SOLUTIONS

OPERATOR APPROACHES TO IoT: FROM CONNECTIVITY TO PLATFORMS AND FULL SOLUTIONS analysysmason.com RESEARCH STRATEGY REPORT OPERATOR APPROACHES TO IoT: FROM CONNECTIVITY TO PLATFORMS AND FULL SOLUTIONS TOM REBBECK Analysys Mason Limited 2016 About this report This report analyses the

More information

vngn-oss: AN ARCHITECTURAL FRAMEWORK FOR VIRTUAL NETWORK MANAGEMENT AND ORCHESTRATION

vngn-oss: AN ARCHITECTURAL FRAMEWORK FOR VIRTUAL NETWORK MANAGEMENT AND ORCHESTRATION RESEARCH STRATEGY REPORT vngn-oss: AN ARCHITECTURAL FRAMEWORK FOR VIRTUAL NETWORK MANAGEMENT AND ORCHESTRATION SHANTHI RAVINDRAN, DANA COOPERSON and GLEN RAGOONANAN analysysmason.com About this report

More information

IoT VALUE CHAIN REVENUE: WORLDWIDE TRENDS AND FORECASTS

IoT VALUE CHAIN REVENUE: WORLDWIDE TRENDS AND FORECASTS RESEARCH FORECAST REPORT IoT VALUE CHAIN REVENUE: WORLDWIDE TRENDS AND FORECASTS 2016 2025 MICHELE MACKENZIE and ANDREW CHEUNG analysysmason.com About this report This report analyses revenue from the

More information

TELECOMS SOFTWARE: WORLDWIDE FORECAST

TELECOMS SOFTWARE: WORLDWIDE FORECAST RESEARCH FORECAST REPORT TELECOMS SOFTWARE: WORLDWIDE FORECAST 2015 2019 GORKEM YIGIT, DR MARK H. MORTENSEN, DANA COOPERSON, JUSTIN VAN DER LANDE, GLEN RAGOONANAN, SHANTHI RAVINDRAN, DEAN RAMSAY, JOHN

More information

CONNECTED CONSUMER SURVEY 2016: MOBILE CHURN AND CUSTOMER SATISFACTION IN SUB-SAHARAN AFRICA

CONNECTED CONSUMER SURVEY 2016: MOBILE CHURN AND CUSTOMER SATISFACTION IN SUB-SAHARAN AFRICA analysysmason.com RESEARCH SURVEY REPORT CONNECTED CONSUMER SURVEY 2016: MOBILE CHURN AND CUSTOMER SATISFACTION IN SUB-SAHARAN AFRICA STEPHEN SALE, ARIS XYLOURIS and HEENU NIHALANI About this report This

More information

CONNECTED CONSUMER SURVEY 2016: MOBILE SERVICES AND DEVICES IN SUB-SAHARAN AFRICA

CONNECTED CONSUMER SURVEY 2016: MOBILE SERVICES AND DEVICES IN SUB-SAHARAN AFRICA analysysmason.com RESEARCH SURVEY REPORT CONNECTED CONSUMER SURVEY 2016: MOBILE SERVICES AND DEVICES IN SUB-SAHARAN AFRICA KEREM ARSAL and ARIS XYLOURIS Analysys Mason Limited 2017 About this report This

More information

CUSTOMER CARE SYSTEMS: WORLDWIDE MARKET SHARES 2014

CUSTOMER CARE SYSTEMS: WORLDWIDE MARKET SHARES 2014 RESEARCH MARKET SHARES REPORT CUSTOMER CARE SYSTEMS: WORLDWIDE MARKET SHARES 2014 DR MARK H. MORTENSEN AND ATUL ARORA analysysmason.com CONTENTS EXECUTIVE SUMMARY BUSINESS ENVIRONMENT MARKET SHARES VENDOR

More information

CONNECTED CONSUMER SURVEY 2016: MOBILE CUSTOMER SATISFACTION IN EUROPE, SOUTH KOREA AND THE USA

CONNECTED CONSUMER SURVEY 2016: MOBILE CUSTOMER SATISFACTION IN EUROPE, SOUTH KOREA AND THE USA RESEARCH SURVEY REPORT CONNECTED CONSUMER SURVEY 2016: MOBILE CUSTOMER SATISFACTION IN EUROPE, SOUTH KOREA AND THE USA KEREM ARSAL and HEENU NIHALANI analysysmason.com About this report This report focuses

More information

CUSTOMER EXPERIENCE INDEX: CREATING CUSTOMER- CENTRIC CSPs

CUSTOMER EXPERIENCE INDEX: CREATING CUSTOMER- CENTRIC CSPs analysysmason.com RESEARCH STRATEGY REPORT CUSTOMER EXPERIENCE INDEX: CREATING CUSTOMER- CENTRIC CSPs JUSTIN VAN DER LANDE and ANIL RAO About this report This report analyses how customer experience index

More information

REVENUE MANAGEMENT SYSTEMS: WORLDWIDE FORECAST

REVENUE MANAGEMENT SYSTEMS: WORLDWIDE FORECAST RESEARCH FORECAST REPORT REVENUE MANAGEMENT SYSTEMS: WORLDWIDE FORECAST 2017 2021 John Abraham Analysys Mason Limited 2017 analysysmason.com About this report This report provides forecasts for communications

More information

IDENTITY MANAGEMENT IN THE DIGITAL ECONOMY: MARKET DRIVERS AND OPPORTUNITIES FOR MOBILE CSPs

IDENTITY MANAGEMENT IN THE DIGITAL ECONOMY: MARKET DRIVERS AND OPPORTUNITIES FOR MOBILE CSPs analysysmason.com RESEARCH STRATEGY REPORT IDENTITY MANAGEMENT IN THE DIGITAL ECONOMY: MARKET DRIVERS AND OPPORTUNITIES FOR MOBILE CSPs GORKEM YIGIT and GLEN RAGOONANAN About this report This report explains

More information

MOBILE DATA MONETISATION IN EMERGING ASIA-PACIFIC: PRICING AND BUNDLING STRATEGIES

MOBILE DATA MONETISATION IN EMERGING ASIA-PACIFIC: PRICING AND BUNDLING STRATEGIES analysysmason.com RESEARCH STRATEGY REPORT MOBILE DATA MONETISATION IN EMERGING ASIA-PACIFIC: PRICING AND BUNDLING STRATEGIES KEREM ARSAL, HARSH UPADHYAY and HEENU NIHALANI About this report This report

More information

OPERATOR STRATEGIES FOR THE esim ERA: OPPORTUNITIES IN DEVICE BUNDLING, SALES CHANNELS AND WHOLESALE

OPERATOR STRATEGIES FOR THE esim ERA: OPPORTUNITIES IN DEVICE BUNDLING, SALES CHANNELS AND WHOLESALE RESEARCH STRATEGY REPORT OPERATOR STRATEGIES FOR THE esim ERA: OPPORTUNITIES IN DEVICE BUNDLING, SALES CHANNELS AND WHOLESALE KEREM ARSAL analysysmason.com About this report An esim is an embedded (although

More information

NFV/SDN BUSINESS CASES: PRIORITISE vcpe-enabled SERVICES AND VoLTE/vIMS; THEN VIDEO AND IoT SERVICES

NFV/SDN BUSINESS CASES: PRIORITISE vcpe-enabled SERVICES AND VoLTE/vIMS; THEN VIDEO AND IoT SERVICES analysysmason.com RESEARCH STRATEGY REPORT NFV/SDN BUSINESS CASES: PRIORITISE vcpe-enabled SERVICES AND VoLTE/vIMS; THEN VIDEO AND IoT SERVICES GLEN RAGOONANAN and GORKEM YIGIT About this report This report

More information

Cloud computing, NFV and SDN: worldwide market sizing and forecast

Cloud computing, NFV and SDN: worldwide market sizing and forecast Research Report Cloud computing, NFV and SDN: worldwide market sizing and forecast 2014 2018 June 2014 Glen Ragoonanan 2 About this report This report provides: a 5-year forecast of spending on: cloud

More information

MOBILE SERVICES IN CONVERGED BUNDLES: CUSTOMER RETENTION, SERVICE DESIGN AND INNOVATION

MOBILE SERVICES IN CONVERGED BUNDLES: CUSTOMER RETENTION, SERVICE DESIGN AND INNOVATION analysysmason.com RESEARCH STRATEGY REPORT MOBILE SERVICES IN CONVERGED BUNDLES: CUSTOMER RETENTION, SERVICE DESIGN AND INNOVATION KEREM ARSAL and ARIS XYLOURIS About this report This report analyses the

More information

MOBILE MONEY IN THE MIDDLE EAST AND AFRICA: TRENDS AND FORECASTS

MOBILE MONEY IN THE MIDDLE EAST AND AFRICA: TRENDS AND FORECASTS analysysmason.com RESEARCH FORECAST REPORT MOBILE MONEY IN THE MIDDLE EAST AND AFRICA: TRENDS AND FORECASTS 2015 2020 ENRIQUE VELASCO-CASTILLO and KARIM YAICI About this report This report provides: a

More information

Revenue management systems: worldwide market shares 2012

Revenue management systems: worldwide market shares 2012 Research Report Revenue management systems: worldwide market shares 2012 August 2013 Justin van der Lande and Dean Ramsay 2 Contents Slide no. 5. Executive summary 6. Overall revenue management market

More information

Video and identity platforms: worldwide forecast

Video and identity platforms: worldwide forecast Video and identity platforms: worldwide forecast 2018 2022 Gorkem Yigit 2 About this report This report provides forecasts for communications service provider (CSP) spending on video and identity platforms

More information

OPERATOR STRATEGIES FOR TV AND VIDEO CONTENT: PRODUCTION, CONTENT TYPES AND DISTRIBUTION

OPERATOR STRATEGIES FOR TV AND VIDEO CONTENT: PRODUCTION, CONTENT TYPES AND DISTRIBUTION analysysmason.com RESEARCH STRATEGY REPORT OPERATOR STRATEGIES FOR TV AND VIDEO CONTENT: PRODUCTION, CONTENT TYPES AND DISTRIBUTION MARTIN SCOTT and HEENU NIHALANI About this report Video consumption,

More information

CONNECTED CONSUMER SURVEY 2016: MOBILE SERVICES AND DEVICES IN THE MIDDLE EAST AND NORTH AFRICA

CONNECTED CONSUMER SURVEY 2016: MOBILE SERVICES AND DEVICES IN THE MIDDLE EAST AND NORTH AFRICA analysysmason.com RESEARCH SURVEY REPORT CONNECTED CONSUMER SURVEY 2016: MOBILE SERVICES AND DEVICES IN THE MIDDLE EAST AND NORTH AFRICA KARIM YAICI, KEREM ARSAL and ARIS XYLOURIS About this report This

More information

FIXED MOBILE CONVERGENCE IN EUROPE: TRENDS AND FORECASTS

FIXED MOBILE CONVERGENCE IN EUROPE: TRENDS AND FORECASTS analysysmason.com RESEARCH FORECAST REPORT FIXED MOBILE CONVERGENCE IN EUROPE: TRENDS AND FORECASTS 2017 2022 ROMAN ORVISKY and ARIS XYLOURIS About this report This report analyses multi-play services

More information

CONNECTED CONSUMER SURVEY 2016: MOBILE CHURN AND CUSTOMER SATISFACTION IN EMERGING ASIA PACIFIC

CONNECTED CONSUMER SURVEY 2016: MOBILE CHURN AND CUSTOMER SATISFACTION IN EMERGING ASIA PACIFIC RESEARCH SURVEY REPORT CONNECTED CONSUMER SURVEY 2016: MOBILE CHURN AND CUSTOMER SATISFACTION IN EMERGING ASIA PACIFIC STEPHEN SALE and ARIS XYLOURIS analysysmason.com About this report This report focuses

More information

Service fulfilment systems: worldwide forecast

Service fulfilment systems: worldwide forecast Research Forecast Report Service fulfilment systems: worldwide forecast 2014 2018 September 2014 Mark H. Mortensen and Dean Ramsay 2 Contents Slide no. 5. Executive summary 6. Worldwide service fulfilment

More information

TELECOMS SERVICES FORECAST FOR SMALL AND MEDIUM- SIZED ENTERPRISES: DEVELOPED ASIA PACIFIC

TELECOMS SERVICES FORECAST FOR SMALL AND MEDIUM- SIZED ENTERPRISES: DEVELOPED ASIA PACIFIC RESEARCH FORECAST REPORT TELECOMS SERVICES FORECAST FOR SMALL AND MEDIUM- SIZED ENTERPRISES: DEVELOPED ASIA PACIFIC 2017 2022 CATHERINE HAMMOND Analysys Mason Limited 2017 analysysmason.com About this

More information

TELECOMS SOFTWARE: CONSOLIDATED WORLDWIDE FORECAST

TELECOMS SOFTWARE: CONSOLIDATED WORLDWIDE FORECAST RESEARCH FORECAST REPORT TELECOMS SOFTWARE: CONSOLIDATED WORLDWIDE FORECAST 2017 2021 LARRY GOLDMAN, DON ALUSHA, JUSTIN VAN DER LANDE, ATUL ARORA, ANIL RAO, GORKEM YIGIT, JOHN ABRAHAM, DANA COOPERSON,

More information

TELECOMS SERVICES FOR ENTERPRISES: SOUTH AFRICA FORECAST

TELECOMS SERVICES FOR ENTERPRISES: SOUTH AFRICA FORECAST RESEARCH FORECAST REPORT TELECOMS SERVICES FOR ENTERPRISES: SOUTH AFRICA FORECAST 2017 2022 CATHERINE HAMMOND Analysys Mason Limited 2017 analysysmason.com Contents 5. Executive summary 6. Executive summary:

More information

TELECOMS SERVICES FOR ENTERPRISES: HONG KONG FORECAST

TELECOMS SERVICES FOR ENTERPRISES: HONG KONG FORECAST Telecoms services for enterprises: Hong Kong forecast 2017 2022 RESEARCH FORECAST REPORT TELECOMS SERVICES FOR ENTERPRISES: HONG KONG FORECAST 2017 2022 IGOR BABIĆ and CATHERINE HAMMOND Analysys Mason

More information

TELECOMS SERVICES FOR ENTERPRISES: NEW ZEALAND FORECAST

TELECOMS SERVICES FOR ENTERPRISES: NEW ZEALAND FORECAST RESEARCH FORECAST REPORT TELECOMS SERVICES FOR ENTERPRISES: NEW ZEALAND FORECAST 2017 2022 IGOR BABIĆ and CATHERINE HAMMOND analysysmason.com Contents 5. Executive summary 6. Executive summary: operator

More information

TELECOMS SERVICES FOR ENTERPRISES: QATAR FORECAST

TELECOMS SERVICES FOR ENTERPRISES: QATAR FORECAST RESEARCH FORECAST REPORT TELECOMS SERVICES FOR ENTERPRISES: QATAR FORECAST 2018 2023 IGOR BABIĆ and CATHERINE HAMMOND analysysmason.com Contents 5. Executive summary 6. Executive summary: operator enterprise

More information

DOCSIS3.1: THE PRACTICAL REALITIES OF IMPLEMENTATION

DOCSIS3.1: THE PRACTICAL REALITIES OF IMPLEMENTATION RESEARCH STRATEGY REPORT DOCSIS3.1: THE PRACTICAL REALITIES OF IMPLEMENTATION STEPHEN WILSON analysysmason.com About this report This report analyses the practical realities of DOCSIS3.1 and what will

More information

CONNECTED CONSUMER SURVEY 2017: MOBILE CUSTOMER SATISFACTION AND CHURN IN MENA

CONNECTED CONSUMER SURVEY 2017: MOBILE CUSTOMER SATISFACTION AND CHURN IN MENA analysysmason.com RESEARCH SURVEY REPORT CONNECTED CONSUMER SURVEY 2017: MOBILE CUSTOMER SATISFACTION AND CHURN IN MENA KARIM YAICI and STEPHEN SALE About this report This report focuses on aspects of

More information

M2M IN ASIA PACIFIC: MARKET OPPORTUNITIES AND CHALLENGES FOR CSPs

M2M IN ASIA PACIFIC: MARKET OPPORTUNITIES AND CHALLENGES FOR CSPs RESEARCH STRATEGY REPORT M2M IN ASIA PACIFIC: MARKET OPPORTUNITIES AND CHALLENGES FOR CSPs MORGAN MULLOOLY analysysmason.com About this report The Asia Pacific (APAC) market represents a significant opportunity

More information

RETAIL CONVERGENCE IN EMERGING ASIA PACIFIC: CASE STUDIES, STRATEGIES AND SUCCESSES FOR MULTI-PLAY

RETAIL CONVERGENCE IN EMERGING ASIA PACIFIC: CASE STUDIES, STRATEGIES AND SUCCESSES FOR MULTI-PLAY analysysmason.com RESEARCH STRATEGY REPORT RETAIL CONVERGENCE IN EMERGING ASIA PACIFIC: CASE STUDIES, STRATEGIES AND SUCCESSES FOR MULTI-PLAY ARIS XYLOURIS, MARTIN SCOTT and HARSH UPADHYAY About this report

More information

TELECOMS SERVICES FOR ENTERPRISES: NORWAY FORECAST

TELECOMS SERVICES FOR ENTERPRISES: NORWAY FORECAST RESEARCH FORECAST REPORT TELECOMS SERVICES FOR ENTERPRISES: NORWAY FORECAST 2017 2022 IGOR BABIĆ and TERRY VAN STADEN Analysys Mason Limited 2018 analysysmason.com Contents 5. Executive summary 6. Executive

More information

TELECOMS SERVICES FOR ENTERPRISES: NETHERLANDS FORECAST

TELECOMS SERVICES FOR ENTERPRISES: NETHERLANDS FORECAST RESEARCH FORECAST REPORT TELECOMS SERVICES FOR ENTERPRISES: NETHERLANDS FORECAST 2017 2022 IGOR BABIĆ and TERRY VAN STADEN analysysmason.com Contents 5. Executive summary 6. Executive summary: falls in

More information

CONNECTED CONSUMER SURVEY 2017: FIXED BROADBAND RETENTION AND SATISFACTION IN EUROPE AND THE USA

CONNECTED CONSUMER SURVEY 2017: FIXED BROADBAND RETENTION AND SATISFACTION IN EUROPE AND THE USA analysysmason.com RESEARCH SURVEY REPORT CONNECTED CONSUMER SURVEY 2017: FIXED BROADBAND RETENTION AND SATISFACTION IN EUROPE AND THE USA ARIS XYLOURIS and INIGO BARKER About this report This report focuses

More information

CONNECTED CONSUMER SURVEY 2017: MOBILE SERVICES AND DEVICES IN EUROPE AND THE USA

CONNECTED CONSUMER SURVEY 2017: MOBILE SERVICES AND DEVICES IN EUROPE AND THE USA analysysmason.com RESEARCH SURVEY REPORT CONNECTED CONSUMER SURVEY 2017: MOBILE SERVICES AND DEVICES IN EUROPE AND THE USA ARIS XYLOURIS and INIGO BARKER About this report This report focuses on aspects

More information

M2M device connections, revenue and ARPU: worldwide forecast

M2M device connections, revenue and ARPU: worldwide forecast M2M device connections, revenue and ARPU: worldwide forecast Forecast Report M2M device connections, revenue and ARPU: worldwide forecast May 2012 Steve Hilton M2M device connections, revenue and ARPU:

More information

DIGITAL EXPERIENCE INDEX: MEASURING THE DIGITALISATION OF CONSUMER EXPERIENCE

DIGITAL EXPERIENCE INDEX: MEASURING THE DIGITALISATION OF CONSUMER EXPERIENCE analysysmason.com RESEARCH STRATEGY REPORT DIGITAL EXPERIENCE INDEX: MEASURING THE DIGITALISATION OF CONSUMER EXPERIENCE DR MARK H. MORTENSEN and ATUL ARORA About this report This report describes the

More information

5G FIXED WIRELESS: THE INVESTMENT CASE FOR OPERATORS

5G FIXED WIRELESS: THE INVESTMENT CASE FOR OPERATORS analysysmason.com RESEARCH STRATEGY REPORT 5G FIXED WIRELESS: THE INVESTMENT CASE FOR OPERATORS RUPERT WOOD Analysys Mason Limited 2017 About this report This report analyses operator investment cases

More information

HARNESSING THE VALUE OF TWDM-PON

HARNESSING THE VALUE OF TWDM-PON RESEARCH STRATEGY REPORT HARNESSING THE VALUE OF TWDM-PON RUPERT WOOD analysysmason.com About this report This report examines the next-generation PON technology, TWDM- PON, and its commercial potential.

More information

ACCELERATING A RETURN ON INVESTMENT IN FTTx IN EMERGING ASIA PACIFIC: BEST PRACTICES

ACCELERATING A RETURN ON INVESTMENT IN FTTx IN EMERGING ASIA PACIFIC: BEST PRACTICES analysysmason.com RESEARCH STRATEGY REPORT ACCELERATING A RETURN ON INVESTMENT IN FTTx IN EMERGING ASIA PACIFIC: BEST PRACTICES STEPHEN WILSON About this report This report analyses how fixed-line operators

More information

THE COMMERCIAL CASE FOR FIXED MOBILE CONVERGENCE: THE SHORT AND LONG VIEW

THE COMMERCIAL CASE FOR FIXED MOBILE CONVERGENCE: THE SHORT AND LONG VIEW RESEARCH STRATEGY REPORT THE COMMERCIAL CASE FOR FIXED MOBILE CONVERGENCE: THE SHORT AND LONG VIEW RUPERT WOOD and STEPHEN WILSON analysysmason.com About this report This report offers a high-level view,

More information

Connected Consumer Survey 2018: mobile customer satisfaction in the Middle East and North Africa

Connected Consumer Survey 2018: mobile customer satisfaction in the Middle East and North Africa Connected Consumer Survey 2018: mobile customer satisfaction in the Middle East and North Africa Karim Yaici 2 About this report This report focuses on aspects of Analysys Mason s Connected Consumer Survey

More information

CONSUMER SMARTPHONE ANALYTICS: ROAMING USAGE

CONSUMER SMARTPHONE ANALYTICS: ROAMING USAGE RESEARCH SURVEY REPORT CONSUMER SMARTPHONE ANALYTICS: ROAMING USAGE GIULIO SINIBALDI and STEPHEN SALE Analysys Mason Limited 2018 analysysmason.com About this report This report analyses real-world smartphone

More information

CONNECTED CONSUMER SURVEY 2017: OTT AND DIGITAL ECONOMY SERVICES IN EUROPE AND THE USA

CONNECTED CONSUMER SURVEY 2017: OTT AND DIGITAL ECONOMY SERVICES IN EUROPE AND THE USA analysysmason.com RESEARCH SURVEY REPORT CONNECTED CONSUMER SURVEY 2017: OTT AND DIGITAL ECONOMY SERVICES IN EUROPE AND THE USA ENRIQUE VELASCO CASTILLO, GIULIO SINIBALDI and ARIS XYLOURIS About this report

More information

Connected Consumer Survey 2018: fixed broadband retention and satisfaction in Europe and the USA

Connected Consumer Survey 2018: fixed broadband retention and satisfaction in Europe and the USA Connected Consumer Survey 2018: fixed broadband retention and satisfaction in Europe and the USA Inigo Barker 2 About this report This report focuses on aspects of Analysys Mason s Connected Consumer Survey

More information

UNLIMITED MOBILE DATA PLANS: EVALUATING IMPACT AND DEVELOPING BEST PRACTICE

UNLIMITED MOBILE DATA PLANS: EVALUATING IMPACT AND DEVELOPING BEST PRACTICE RESEARCH STRATEGY REPORT UNLIMITED MOBILE DATA PLANS: EVALUATING IMPACT AND DEVELOPING BEST PRACTICE ARIS XYLOURIS and STEPHEN SALE Analysys Mason Limited 2017 analysysmason.com About this report This

More information

Connected Consumer Survey 2018: mobile customer satisfaction in Australia and New Zealand

Connected Consumer Survey 2018: mobile customer satisfaction in Australia and New Zealand Connected Consumer Survey 2018: mobile customer satisfaction in Australia and New Zealand Stephen Sale and Rémy Pascal 2 About this report This report focuses on aspects of Analysys Mason s Connected Consumer

More information

Customer experience management framework: how to retain subscribers and improve customer loyalty

Customer experience management framework: how to retain subscribers and improve customer loyalty Research Report Customer experience management framework: how to retain subscribers and improve customer loyalty April 2013 Patrick Kelly and Anil Rao 2 Contents [1] Slide no. 5. Executive summary 6. What

More information

CONSUMER SMARTPHONE ANALYTICS: MOBILE VIDEO

CONSUMER SMARTPHONE ANALYTICS: MOBILE VIDEO RESEARCH SURVEY REPORT CONSUMER SMARTPHONE ANALYTICS: MOBILE VIDEO MARTIN SCOTT and GIULIO SINIBALDI analysysmason.com About this report This report analyses real-world smartphone usage data to provide

More information

CONNECTED CONSUMER SURVEY 2017: OTT AND DIGITAL ECONOMY SERVICES IN MIDDLE EAST AND NORTH AFRICA

CONNECTED CONSUMER SURVEY 2017: OTT AND DIGITAL ECONOMY SERVICES IN MIDDLE EAST AND NORTH AFRICA analysysmason.com RESEARCH SURVEY REPORT CONNECTED CONSUMER SURVEY 2017: OTT AND DIGITAL ECONOMY SERVICES IN MIDDLE EAST AND NORTH AFRICA ENRIQUE VELASCO-CASTILLO and GIULIO SINIBALDI About this report

More information

Apple Pay s successful positioning in the mobile wallet market and CSP strategic responses

Apple Pay s successful positioning in the mobile wallet market and CSP strategic responses Research Viewpoint Apple Pay s successful positioning in the mobile wallet market and CSP strategic responses November 2014 Enrique Velasco-Castillo, John Abraham and Martin Scott 2 About this report:

More information

Connected Consumer Survey 2018: fixed broadband retention and satisfaction in Australia and New Zealand

Connected Consumer Survey 2018: fixed broadband retention and satisfaction in Australia and New Zealand Connected Consumer Survey 2018: fixed broadband retention and satisfaction in Australia and New Zealand Inigo Barker 2 About this report This report focuses on aspects of Analysys Mason s Connected Consumer

More information

Future business models for NGA success

Future business models for NGA success Research report Future business models for NGA success Richard Thurston January 2010 Published by Analysys Mason Limited Bush House North West Wing Aldwych London WC2B 4PJ UK Tel: +44 (0)20 7395 9000 Fax:

More information

MVNOs in growth markets: challenges and opportunities for regulators and operators

MVNOs in growth markets: challenges and opportunities for regulators and operators Research report MVNOs in growth markets: challenges and opportunities for regulators and operators Daniel Jones March 2009 Published by Analysys Mason Limited St Giles Court 24 Castle Street Cambridge

More information

LPWA STRATEGIES: MOVING BEYOND CELLULAR NETWORKS

LPWA STRATEGIES: MOVING BEYOND CELLULAR NETWORKS MIDDLE EAST TELECOMS SUMMIT 2015 DELIVERING THE DIGITAL FUTURE LPWA STRATEGIES: MOVING BEYOND CELLULAR NETWORKS 11 November 2015 MICHELE MACKENZIE CONTENTS THE LPWA OPPORTUNITY CURRENT STATE OF PLAY DEPLOY

More information

Service assurance is a critical part of operationalising NFV/SDN-based networks

Service assurance is a critical part of operationalising NFV/SDN-based networks About Analysys Mason 1 Service assurance is a critical part of operationalising NFV/SDN-based networks May 2016 Anil Rao CSPs are actively engaged in developing operational architectures for network functions

More information

COMPTEL: DIGITAL TRANSFORMATION

COMPTEL: DIGITAL TRANSFORMATION COMPANY PROFILE COMPTEL: DIGITAL TRANSFORMATION JOHN ABRAHAM analysysmason.com Company summary Comptel is a provider of telecoms software and services focussed primarily on perfecting digital moments of

More information

DIGITALISING CUSTOMER EXPERIENCE: ADDRESSING CHANGING CONSUMER BEHAVIOUR AND COMPETITION

DIGITALISING CUSTOMER EXPERIENCE: ADDRESSING CHANGING CONSUMER BEHAVIOUR AND COMPETITION OMANTEL TELECOMS SUMMIT 2016 BUILDING BLOCKS FOR SUCCESSFUL OPERATOR STRATEGIES #AMTMT DIGITALISING CUSTOMER EXPERIENCE: ADDRESSING CHANGING CONSUMER BEHAVIOUR AND COMPETITION NOVEMBER 2016 KARIM YAICI

More information

SOFTWARE-CONTROLLED NETWORKING: UNDERSTANDING THE IMPLICATIONS OF NFV AND SDN FOR OPERATORS

SOFTWARE-CONTROLLED NETWORKING: UNDERSTANDING THE IMPLICATIONS OF NFV AND SDN FOR OPERATORS RESEARCH WHITE PAPER SOFTWARE-CONTROLLED NETWORKING: UNDERSTANDING THE IMPLICATIONS OF NFV AND SDN FOR OPERATORS DANA COOPERSON AND GLEN RAGOONANAN analysysmason.com About this report This report provides

More information

CAPTURING VALUE THROUGH MULTI-SIDED PLATFORMS

CAPTURING VALUE THROUGH MULTI-SIDED PLATFORMS MENA TELECOMS SUMMIT 2015 DELIVERING THE DIGITAL FUTURE CAPTURING VALUE THROUGH MULTI-SIDED PLATFORMS 11 NOVEMBER 2015 EDWIN GRUMMITT Developing new multi-sided platform (MSP) businesses enables telcos

More information

FLOW ID SERVICE PLAYS A PIVOTAL ROLE IN CABLE & WIRELESS S DIGITAL TRANSFORMATION

FLOW ID SERVICE PLAYS A PIVOTAL ROLE IN CABLE & WIRELESS S DIGITAL TRANSFORMATION CASE STUDY FLOW ID SERVICE PLAYS A PIVOTAL ROLE IN CABLE & WIRELESS S DIGITAL TRANSFORMATION GORKEM YIGIT and DON ALUSHA analysysmason.com Executive summary Cable & Wireless Communications (CWC) is part

More information

Analysys Mason Limited 2018 Error! No text of specified style in document.

Analysys Mason Limited 2018 Error! No text of specified style in document. Analysys Mason Limited 2018 Error! No text of specified style in document. Competing at the pace of digital-native players CSPs critical shift from monolithic to platform-based digital enablement i Contents

More information

Quadruple-Play Bundling Strategies. Margaret Hopkins with Helen Nierinck, Alex Skeaping and Phil Todd Edited by Mark Chambers

Quadruple-Play Bundling Strategies. Margaret Hopkins with Helen Nierinck, Alex Skeaping and Phil Todd Edited by Mark Chambers Quadruple-Play Bundling Strategies Margaret Hopkins with Helen Nierinck, Alex Skeaping and Phil Todd Edited by Mark Chambers Analysys Research Fixed Networks and Services Analysys Research Fixed Networks

More information

IT convergence driving demand for managed services in telecom. Huawei growing leadership presence in IT and Network managed services.

IT convergence driving demand for managed services in telecom. Huawei growing leadership presence in IT and Network managed services. IT convergence driving demand for managed services in telecom Huawei growing leadership presence in IT and Network managed services October 2014 Technology Business Research TBR T EC H N O LO G Y B U S

More information

Preparing your BSS systems for the enterprise market opportunity: trends and challenges

Preparing your BSS systems for the enterprise market opportunity: trends and challenges Webinar Preparing your BSS systems for the enterprise market opportunity: trends and challenges Webinar Preparing your BSS systems for the enterprise market opportunity: trends and challenges 30 January

More information

Fixed and mobile voice services in Western Europe: forecasts and analysis,

Fixed and mobile voice services in Western Europe: forecasts and analysis, Research forecast report Fixed and mobile voice services in Western Europe: forecasts and analysis, 2010 2015 Stephen Sale and Rupert Wood July 2010 Contents [1] 2 Contents Slide no. 4. Document map Executive

More information

Aria Systems: digital transformation

Aria Systems: digital transformation Aria Systems: digital transformation John Abraham 2 Company summary Aria Systems is a provider of a natively cloud-based, multi-tenant billing platform for telcos and enterprises. Founded in 2003, Aria

More information

3G-Infrastructure Sharing: the future for mobile networks. Mark Heath, Alastair Brydon and Andrew Parkin-White Edited by Mark Chambers

3G-Infrastructure Sharing: the future for mobile networks. Mark Heath, Alastair Brydon and Andrew Parkin-White Edited by Mark Chambers 3G-Infrastructure Sharing: the future for mobile networks Mark Heath, Alastair Brydon and Andrew Parkin-White Edited by Mark Chambers Analysys Research Fixed Networks and Services Analysys Research Fixed

More information

5500 EMPLOYEES GLOBAL PRESENCE. Asia OVER. DIVERSIFICATION of OFFER with RESPECT to PRODUCTS, INDUSTRIES and REGIONS RECOGNIZED BY PUBLICLY TRADED

5500 EMPLOYEES GLOBAL PRESENCE. Asia OVER. DIVERSIFICATION of OFFER with RESPECT to PRODUCTS, INDUSTRIES and REGIONS RECOGNIZED BY PUBLICLY TRADED COMARCH OVERVIEW Comarch is trusted across the globe as a provider of comprehensive and innovative IT solutions. It s a trust that the company has earned during the course of thousands of projects, in

More information

ICT SPENDING PREDICTOR 2019

ICT SPENDING PREDICTOR 2019 ICT SPENDING PREDICTOR 2019 TARGET Information pack Revolutionize your sales planning, target identification, and account planning Which prospects have the largest ICT budgets? How much more should our

More information

The Telco Organisational Structure beyond Tim Hills with Rupert Wood Edited by Catherine Viola

The Telco Organisational Structure beyond Tim Hills with Rupert Wood Edited by Catherine Viola The Telco Organisational Structure beyond 2010 Tim Hills with Rupert Wood Edited by Catherine Viola Analysys Research Fixed Networks and Services Analysys Research Fixed Networks and Services online market

More information

The future of network and service automation

The future of network and service automation The future of network and service automation Timo Perälä Nokia September 2018 1 The future of digital service delivery from Digital Service Providers (DSPs) Traditional CSP Focus on elephant massmarket

More information

ORACLE: IoT CLOUD SERVICE

ORACLE: IoT CLOUD SERVICE COMPANY PROFILE ORACLE: IoT CLOUD SERVICE AHMED ALI Analysys Mason Limited 2018 analysysmason.com Company summary Oracle is an enterprise database and business application provider. The company offers

More information

Forecasting the Commercial Impact of Wireless VoIP in the USA and Western Europe

Forecasting the Commercial Impact of Wireless VoIP in the USA and Western Europe Forecasting the Commercial Impact of Wireless VoIP in the USA and Western Europe Mark Heath and Alastair Brydon with Alex Zadvorny Edited by Gordon Davies Analysys Research Fixed Networks and Services

More information

IP Networks & Applications

IP Networks & Applications IP Networks & Applications Creating Value Through Applications & Analytics Bhaskar Gorti President, Applications & Analytics Our market is different from Nokia s Networks businesses 1. More fragmented

More information

COMARCH HOW TELECOMS CAN ADJUST TO THE REALITY OF THE DIGITAL ERA

COMARCH HOW TELECOMS CAN ADJUST TO THE REALITY OF THE DIGITAL ERA COMARCH HOW TELECOMS CAN ADJUST TO THE REALITY OF THE DIGITAL ERA As networks become more complex, new technologies are necessary as an add-on to the legacy infrastructure in order to provide service continuity.

More information

Recent Advances in Network Automation Standards

Recent Advances in Network Automation Standards Recent Advances in Network Automation Standards Laurent Ciavaglia October 2018 1 The future of digital service delivery from Digital Service Providers (DSPs) Traditional CSP Focus on elephant massmarket

More information

Enabling digital economy revenue streams: what software do service providers need?

Enabling digital economy revenue streams: what software do service providers need? European Summit 2013: Enabling innovation, driving profitability Enabling digital economy revenue streams: what software do service providers need? 10 October 2013 Larry Goldman EVENT PARTNER: 2 Digital

More information

Leading in Challenging Times Telecom, Media & Entertainment

Leading in Challenging Times Telecom, Media & Entertainment Leading in Challenging Times Telecom, Media & Entertainment Rajani Seshadri Vice President Telecom, Media & Entertainment Analyst Day, Mumbai 12 February 2008 Telecom Organisation & Offerings - Value Integrator

More information

enabling a connected world through open telecom solutions Investor Overview March 2018

enabling a connected world through open telecom solutions Investor Overview March 2018 enabling a connected world through open telecom solutions Investor Overview March 2018 Safe Harbor Statement This presentation contains forward-looking statements, including the Company s outlook. Radisys

More information

White paper for Amdocs. Market Pulse: Digital transformation of BSS/OSS to the cloud & DevOps. Dr Mark Mortensen, Andy He and John Abraham

White paper for Amdocs. Market Pulse: Digital transformation of BSS/OSS to the cloud & DevOps. Dr Mark Mortensen, Andy He and John Abraham . White paper for Amdocs Market Pulse: Digital transformation of BSS/OSS to the cloud & DevOps October 2017 Dr Mark Mortensen, Andy He and John Abraham Market Pulse: Digital transformation of BSS/OSS to

More information

Prospectus ENTERPRISE CUSTOMER COMMUNICATIONS TRENDS & STRATEGIES FROM AROUND THE GLOBE

Prospectus ENTERPRISE CUSTOMER COMMUNICATIONS TRENDS & STRATEGIES FROM AROUND THE GLOBE Prospectus ENTERPRISE CUSTOMER COMMUNICATIONS TRENDS & STRATEGIES FROM AROUND THE GLOBE Report Introduction The customer communications market is in a state of flux in many regions of the world. New channels

More information

COURSE DESCRIPTION BUILDING THE ROADMAP FOR DIGITAL TRANSFORMATION. Format: Classroom. Duration: 4 Days

COURSE DESCRIPTION BUILDING THE ROADMAP FOR DIGITAL TRANSFORMATION. Format: Classroom. Duration: 4 Days COURSE DESCRIPTION BUILDING THE ROADMAP FOR DIGITAL TRANSFORMATION Format: Classroom Duration: 4 Days PROGRAMME SUMMARY HIGHLIGHTS Transformation tackled head-on - enabling the global Digital Revolution

More information

The Digital Maturity Model & Metrics Accelerating Digital Transformation

The Digital Maturity Model & Metrics Accelerating Digital Transformation White Paper The Digital Maturity Model & Metrics Accelerating Digital Transformation Prepared by Sandra O'Boyle Senior Analyst, Heavy Reading www.heavyreading.com on behalf of www.huawei.com October 2016

More information

DRIVING EFFICIENCY AND SIMPLIFICATION IN TELENOR

DRIVING EFFICIENCY AND SIMPLIFICATION IN TELENOR DRIVING EFFICIENCY AND SIMPLIFICATION IN TELENOR Ruza Sabanovic, Head of Technologies and Services, Telenor Group Berenberg CTO Conference 4 October 2017 TELENOR IS COMING FROM A STRONG POSITION A diversified

More information

First, I d like to talk a bit about how I see

First, I d like to talk a bit about how I see Perspectives Enabling digital transformation through ALL CLOUD The global trend for digital transformation is driving enterprises to become fully digitized and digitally operated, and Huawei must pinpoint

More information

November RADCOM Ltd (RDCM) Corporate Overview

November RADCOM Ltd (RDCM) Corporate Overview November 2016 RADCOM Ltd (RDCM) Corporate Overview Safe Harbor Provision Certain statements herein contain "forward-looking statements" within the meaning of the Private Securities Litigation Reform Act

More information

RESEARCH SERVICES ANALYSYS MASON. analysysmason.com/research. Inside. The value of research. p2 What sets us apart? p3 Research portfolio

RESEARCH SERVICES ANALYSYS MASON. analysysmason.com/research. Inside. The value of research. p2 What sets us apart? p3 Research portfolio ANALYSYS MASON RESEARCH SERVICES Inside The value of research p2 What sets us apart? p3 Research portfolio p4 Our people p6 analysysmason.com/research How to buy Our results p7 p7 1 THE VALUE OF RESEARCH

More information

FUEL FOR GROWTH: HARNESSING DIGITAL TO CUT COSTS IN THE COMMUNICATIONS INDUSTRY

FUEL FOR GROWTH: HARNESSING DIGITAL TO CUT COSTS IN THE COMMUNICATIONS INDUSTRY FUEL FOR GROWTH: HARNESSING DIGITAL TO CUT COSTS IN THE COMMUNICATIONS INDUSTRY How communications service providers can harness digital to cut costs and free up investment to turn their future vision

More information

RADCOM Ltd (RDCM) Corporate Overview

RADCOM Ltd (RDCM) Corporate Overview RADCOM Ltd (RDCM) Corporate Overview SAFE HARBOR PROVISION Certain statements herein contain "forward-looking statements" within the meaning of the Private Securities Litigation Reform Act of 1995, Section

More information