All items are optional except those marked with "*".

Transcription

1 Default Question Block All items are optional except those marked with "*". Over the course of a semester, on average, how often do you the following services? Course management system Technology in meeting spaces/classrooms Support for technology in meeting spaces/classrooms Web conferencing (e.g. Skype, Adobe Connect, example) Video conferencing Online collaborative software (e.g. example like Google Apps or Office 365) Online audio/video for academic or work purposes Library reference services Computing support liaison Online library catalog Library discovery layer Physical library collections Library e-book collections Interlibrary loan Library databases (e.g. JSTOR, example) Digital image collections (e.g. ARTstor, example) Computing help desk Departmental printers Campus computing labs Public computers in the library Departmental/specialized computing labs (e.g. examples) Hosted software environments Library circulation services Quiet work space in the library Study carrels in the library Group study spaces in the library Never Never Never Never Once or twice a semester Once or twice a semester Once or twice a semester Once or twice a semester a month a month a month a month a week a week a week a week More than three times a week More than three times a week More than three times a week More than three times a week The library cafe 1/12

2 The library cafe Borrowing laptops Borrowing technology equipment (e.g. examples) Wireless access to the Internet on campus The wired network services Institutionally provided network & cloud file storage VPN Access to online resources from off-campus ERP self service ERP data administration Computing Web site Library Web site (e.g. library hours, policies) Merged organization Web site Web portal Never Never Once or twice a semester Once or twice a semester a month a month a week a week More than three times a week More than three times a week Page 2 How important are these services to you? Course management system Course management system support Technology in meeting spaces/classrooms Support for technology in meeting spaces/classrooms Support for digital audio/video creation Web conferencing (e.g. Skype, Adobe Connect, example) Video conferencing Online collaborative software (e.g. example like Google Apps or Office 365) Online audio/video for academic or work purposes Library reference services Computing support liaison Support for your specialized computing needs Online library catalog Library discovery layer Physical library collections Library e-book collections Interlibrary loan Library databases (e.g. JSTOR, example) Digital image collections (e.g. ARTstor, example) * Computing help desk 2/12

3 * Computing help desk Computing help desk schedule Status information on computing problems Support when you have a desktop/laptop computing problem The time it takes to resolve your desktop/laptop computing problems Departmental printers Desktop/laptop computer replacement Support for data backup Campus computing labs Public computers in the library Departmental/specialized computing labs (e.g. examples) Hosted software environments Library circulation services The library schedule Quiet work space in the library Study carrels in the library Group study spaces in the library Physical comfort in the library (e.g. seating, lighting) Ease of finding physical materials in the library The library cafe Borrowing laptops Borrowing technology equipment (e.g. examples) * Availability of wireless access on campus * Performance of wireless access on campus * The wired network * services SPAM filtering Institutionally provided network & cloud file storage Virus protection VPN * Access to online resources from off-campus Campus telephone services Campus telephone support * ERP self service ERP data administration Support when you have an ERP self service problem Support when you have an ERP data administration problem Computing Web site Library Web site (e.g. library hours, policies) Merged organization Web site Web portal 3/12

4 Support for your innovative ideas * Your input into computing decisions that affect you Your input into library decisions that affect you * Overall computing service Overall library service Overall merged organization services Page 3 How or satisfied are you with the following resources and services? Course management system Course management system support Technology in meeting spaces/classrooms Support for technology in meeting spaces/classrooms Support for digital audio/video creation Web conferencing (e.g. Skype, Adobe Connect, example) Video conferencing Online collaborative software (e.g. example like Google Apps or Office 365) Online audio/video for academic or work purposes Library reference services Computing support liaison Support for your specialized computing needs Online library catalog Library discovery layer Physical library collections Library e-book collections Interlibrary loan Library databases (e.g. JSTOR, example) Digital image collections (e.g. ARTstor, example) * Computing help desk Computing help desk schedule Status information on computing problems Support when you have a desktop/laptop computing problem The time it takes to resolve your desktop/laptop computing problems Departmental printers Desktop/laptop computer replacement Support for data backup 4/12

5 Campus computing labs Public computers in the library Departmental/specialized computing labs (e.g. examples) Hosted software environments Library circulation services Current library schedule Quiet work space in the library Study carrels in the library Group study spaces in the library Physical comfort in the library (e.g. seating, lighting) Ease of finding physical materials in the library The library cafe Borrowing laptops Borrowing technology equipment (e.g. examples) * Availability of wireless access on campus * Performance of wireless access on campus * The wired network * services SPAM filtering Institutionally provided network & cloud file storage Virus protection VPN * Access to online resources from off-campus Campus telephone services Campus telephone support * ERP self service ERP data administration Support when you have an ERP self service problem Support when you have an ERP data administration problem Computing Web site Library Web site (e.g. library hours, policies) Merged organization Web site Web portal Support for your innovative ideas * Your input into computing decisions that affect you Your input into library decisions that affect you * Overall computing service Overall library service Overall merged organization services Page 4 5/12

6 How informed do you feel you are about the following? Not informed informed Informed Very informed Available technology services Available library services Privacy issues related to technology Current issues regarding computer virs and spyware Current issues regarding information security Data backup solutions Copyright and Fair Use Who to contact for your desktop/laptop computing needs Who to contact for your ERP self service needs Who to contact for your ERP data administration needs Who to contact for copyright and Fair Use needs Who to contact for your library needs Scheduled system downtime How often do you back up your data? Never Once or twice a semester a month a week More than three times a week Page 5 How strongly do you disagree or agree with the following statements with regard to the computing help desk staff? Disagree disagree agree Agree Not applicable How strongly do you disagree or agree with the following statements with regard to the ERP data administration support staff? Disagree disagree agree Agree Not applicable How strongly do you disagree or agree with the following statements with regard to the ERP self service support staff? Disagree disagree agree Agree Not applicable 6/12

7 How strongly do you disagree or agree with the following statements with regard to the library circulation staff? Disagree disagree agree Agree Not applicable How strongly do you disagree or agree with the following statements with regard to the library reference staff? Disagree disagree agree Agree Not applicable How strongly do you disagree or agree with the following statements with regard to the telephone support staff? Disagree disagree agree Agree Not applicable How strongly do you disagree or agree with the following statements with regard to the archives/special collections staff? Disagree disagree agree Agree Not applicable How strongly do you disagree or agree with the following statements with regard to the Web services staff? Disagree disagree agree Agree Not applicable How strongly do you disagree or agree with the following statements with regard to the multimedia services staff? Disagree disagree agree Agree Not applicable 7/12

8 Block 5 How do you the following tools, if at all? Do not Entirely work Mostly work Equally for work and personal Mostly personal Entirely personal 3D printing Assistive technologies Cloud document storage (e.g. Box, Dropbox, Google Drive) Data display/visualization (e.g. charts, graphs) Data sets Digital audio creation Digital image creation Do not Entirely work Mostly work Equally for work and personal Mostly personal Entirely personal Digital video creation Discussion boards DVDs E-book reader (e.g. Kindle, nook) GIS (e.g. ArcGIS, Google Earth) Mobile web sites and apps Portable drives (e.g. USB drive, Jump drive) Do not Entirely work Mostly work Equally for work and personal Mostly personal Entirely personal Portable media devices (e.g. ipod) RSS feeds Simulations Smart phone (e.g. Android, iphone, Blackberry) Social networking sites (e.g. Facebook, LinkedIn) Survey tools Tablets (e.g. ipad, Galaxy, Kindle Fire) Do not Entirely work Mostly work Equally for work and personal Mostly personal Entirely personal Text messaging Tweeting (posting to Twitter) Video recording Videotapes Web design software (e.g. Dreamweaver, customizable example) Web content tools (e.g. wikis, blogs, content management system) Do you personally own the following devices? Yes No Desktop computer Laptop/Notebook computer 8/12

9 Netbook Mobile phone Smart phone (e.g. Android, BlackBerry, iphone) E-book reader (e.g. Kindle, nook) Portable media device (e.g. ipod) Video camera Video game player (e.g.xbox, PS3, Wii) Tablet (e.g. ipad, Galaxy, Kindle Fire) What type of Internet access do you have from off campus? None Dial-up DSL Cable FiOS Satellite Other Page 7 How would you describe your skill level with the following? ERP self service ERP data administration Course management system Technology in meeting spaces/classrooms Search engines (e.g. Google, Bing) Online library catalog Library discovery layer Library databases (e.g. JSTOR, example) Word processing software Spreadsheet software Database software (e.g. Access, Filemaker) Presentation software (e.g. PowerPoint, Prezi) Web design software (e.g. Dreamweaver, customizable example) Web content tools (e.g. wikis, blogs, content management system) Graphics software (e.g. Photoshop, Elements) Audio/video editing software (e.g. imovie, Premiere) Math or statistics software (e.g. Mathematica, SPSS) Qualitative data analysis software (e.g. ATLAS.ti, NVivo) Spatial analysis/gis software (e.g. ArcGIS, Remote Sensing) Your primary Operating System (e.g. Mac OS, Windows) Backing up data Avoiding computer problems Solving computer problems Have not d Novice Basic Advanced Expert Have not d Novice Basic Advanced Expert Have not d Novice Basic Advanced Expert Have not d Novice Basic Advanced Expert 9/12

10 How interested are you in learning more about the following? ERP self service ERP data administration Course management system Technology in meeting spaces/classrooms Search engines (e.g. Google, Bing) Online library catalog Library discovery layer Library databases (e.g. JSTOR, example) Word processing software Spreadsheet software Database software (e.g. Access, Filemaker) Presentation software (e.g. PowerPoint, Prezi) Web design software (e.g. Dreamweaver, customizable example) Web content tools (e.g. wikis, blogs, content management system) Graphics software (e.g. Photoshop, Elements) Audio/video editing software (e.g. imovie, Premiere) Math or statistics software (e.g. Mathematica, SPSS) Qualitative data analysis software (e.g. ATLAS.ti, NVivo) Spatial analysis/gis software (e.g. ArcGIS, Remote Sensing) Your primary Operating System (e.g. Mac OS, Windows) Backing up data Avoiding computer problems Solving computer problems Not interested interested Interested Very interested Not interested interested Interested Very interested Not interested interested Interested Very interested Not interested interested Interested Very interested How interested are you in learning new technical or research skills by the following methods? Not interested interested Interested Very interested One-on-one instruction Workshop/Training Session Self-directed with documentation Self-directed with online tutorial Trial and error Page 8 * In this section we will ask some information about you including age, gender, and race. The primary purpose of these questions is to compare the demographic profile of the survey's respondents to that of the institution as a whole. It will help ensure that the results are representative of the school. You are not obliged to answer these questions. If you do not feel comfortable providing this information you may choose to submit the rest of your 10/12

11 questions. If you do not feel comfortable providing this information you may choose to submit the rest of your responses without completing any of these items. Thank you. * What year did you begin at College? * Are you considered a full-time employee of College for at least nine months of the current academic year? Yes No * Which of the following best describes your job? Administrative/Academic support Service/Facility support Technical/Professional Supervisor/Management * What is your gender? Female Male Other * What is your age? 24 or younger or older * What is your race/ethnicity? (Please check all that apply) White American Indian or Alaska Native Black or African American Asian Native Hawaiian or Other Pacific Islander Other * Are you of Hispanic, Latino, or Spanish origin? Yes No * Do you have any additional comments or suggestions? 11/12

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