Lifecycle Management for SAP BusinessObjects Error Messages Explained Guide

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1 Lifecycle Management for SAP BusinessObjects Error Messages Explained Guide SAP BusinessObjects XI 3.1 Service Pack 3

2 Copyright 2010 SAP AG. All rights reserved.sap, R/3, SAP NetWeaver, Duet, PartnerEdge, ByDesign, SAP Business ByDesign, and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP AG in Germany and other countries. Business Objects and the Business Objects logo, BusinessObjects, Crystal Reports, Crystal Decisions, Web Intelligence, Xcelsius, and other Business Objects products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of Business Objects S.A. in the United States and in other countries. Business Objects is an SAP company.all other product and service names mentioned are the trademarks of their respective companies. Data contained in this document serves informational purposes only. National product specifications may vary.these materials are subject to change without notice. These materials are provided by SAP AG and its affiliated companies ("SAP Group") for informational purposes only, without representation or warranty of any kind, and SAP Group shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP Group products and services are those that are set forth in the express warranty statements accompanying such products and services, if any. Nothing herein should be construed as constituting an additional warranty

3 Contents Chapter 1 About this guide 7 Chapter 2 Error Messages Explained 9 The LCM CMS is either null or not logged in...10 The source CMS is either null or not logged in...10 The destination CMS is either null or not logged in...11 CMS is either null or not logged in...11 The job contains parent ID which is less than zero...11 Cannot create a job...12 Cannot save the job...12 There are no resources to export...12 The resources were not exported to the BIAR file...13 The biar file location for importing the resources in either missing or invalid...13 Cannot import the resources from the BIAR file...13 Cannot delete the list of resources from the job...14 The selected job is either null or invalid...14 Cannot retrieve the job by name...14 The scheduling of a job failed...15 Unable to retrieve a job...15 The user name is either null or empty...15 The password is either null or empty...15 Cannot login to BusinessObjects LifeCycle Manager...16 Destination cannot be same as the Source...16 Cannot login to the CMS (source/destination)...16 Cannot log off from the CMS (source/destination)...17 Lifecycle Management for SAP BusinessObjects Error Messages Explained Guide 3

4 Contents A general exception occurred in LCM application...17 Cannot rollback the resources in the job...17 Cannot retrieve the infoobject with cuid = {0}...18 The Query {0} failed...18 Unable to retrieve unique resources from the given set of dependencies..18 The job has failed to run...19 The job was not promoted successfully...19 Cannot retrieve the job history...19 Cannot create a job from an existing job...20 Error in setting enabled events...20 Error in getting supported audit events...20 Error in getting enabled audit events...20 Failed to Login to Source CMS...21 Failed to Login to Destination CMS...21 Failed to retrieve the Version Management System...21 Failed to add resource to Version Management tool...22 Failed to check in resource to Version Management system tool...22 Failed to checkout the resource...22 Failed to retrieve revision history...23 Failed to retrieve revision from Version Management system...23 Failed to retrieve the latest revision...23 Failed to retrieve the workspace revision...23 Failed to get the repository version...24 Error in parsing the Date as per specified format...24 Job cannot be promoted as resources have not been added to it yet...24 Failed to lock the resource...25 Failed to check whether the resource is locked...25 Failed to get the selected revision of the document since the revision is no more in VMS...25 Failed to lock some resources because they may have not been added to VMS yet (or) they may have been locked already Lifecycle Management for SAP BusinessObjects Error Messages Explained Guide

5 Contents Failed to unlock some resources because they may have not been added to VMS yet (or) you may not have locked them...26 Failed to create copy for some resources as they may have been locked.26 Failed to get the latest revision of some documents since they may not have been added to VMS yet (or) have been locked...27 Failed to check in some documents because they may not have been added to VMS yet (or) have been locked...27 Failed to add some documents because they have been already added before...27 Failed to initialize source parameters for VMS...28 Appendix A More Information 29 Lifecycle Management for SAP BusinessObjects Error Messages Explained Guide 5

6 Contents 6 Lifecycle Management for SAP BusinessObjects Error Messages Explained Guide

7 About this guide 1

8 1 About this guide This guide describes the various error messages that may be displayed while installing, uninstalling, or using the BusinessObjects LifeCycle Manager XI Lifecycle Management for SAP BusinessObjects Error Messages Explained Guide

9 2

10 2 The LCM CMS is either null or not logged in The LCM CMS is either null or not logged in The user has not entered the valid LCM CMS, or the user has not logged into the LCM tool. Enter a valid CMS name, and ensure that the user has logged in with a valid user name and password. Note: The LCM CMS corresponds to the CMS on which the LCM application is installed. The source CMS is either null or not logged in The user has not entered the valid Source CMS, or the user has not logged into the Source CMS. Enter a valid source CMS name, and ensure that the user has logged in with a valid source CMS with a valid user name and password. 10 Lifecycle Management for SAP BusinessObjects Error Messages Explained Guide

11 The destination CMS is either null or not logged in The destination CMS is either null or not logged in 2 The user has not entered the destination CMS, or the user has not logged into the destination CMS. Enter a valid destination CMS name, and ensure that the user has logged in with a valid user name and password. CMS is either null or not logged in The source CMS, the destination CMS, or both are either not specified or not logged in. Ensure that the specified source and destination details are valid. Also, ensure that the user has logged into the source and destination CMSs. The job contains parent ID which is less than zero The job is invalid because it contains a parent ID that is less than zero. Ensure that the correct job is selected. Lifecycle Management for SAP BusinessObjects Error Messages Explained Guide 11

12 2 Cannot create a job Cannot create a job The source CMS may not be running properly. Check the log file and the stack trace. The application has thrown an abnormal exception. Cannot save the job The LCM CMS may not be running properly. Check whether the LCM CMS is running. Ensure that there is sufficient disk space in the drive on which the LCM application is installed, and also ensure that you have sufficient rights to save the job. There are no resources to export The job selected for promotion does not contain any infoobjects in it. Add infoobjects to the job before you decide to promote or export it. 12 Lifecycle Management for SAP BusinessObjects Error Messages Explained Guide

13 The resources were not exported to the BIAR file The resources were not exported to the BIAR file 2 The LCM CMS may not be running properly. Ensure that the LCM CMS is running properly, and also ensure that sufficient disk space is available. The application has thrown an abnormal exception. The biar file location for importing the resources in either missing or invalid The BIAR file does not exist in the specified location. While importing resources from a BIAR file, ensure that the specified location for importing resources is valid and available. Cannot import the resources from the BIAR file The BIAR file does not exist in the specified location. Ensure that the BIAR file is valid. Lifecycle Management for SAP BusinessObjects Error Messages Explained Guide 13

14 2 Cannot delete the list of resources from the job Cannot delete the list of resources from the job Either the job does not exist, or the LCM CMS is not running properly. Check the stack trace. The application has thrown an abnormal exception. The selected job is either null or invalid The selected job does not exist in the LCM CMS. Ensure that the selected job exists in the LCM CMS. Cannot retrieve the job by name The job name may be incorrect, or the job may have been deleted. Verify that the specified job is valid. Also, ensure that the user has entered the correct job name. 14 Lifecycle Management for SAP BusinessObjects Error Messages Explained Guide

15 The scheduling of a job failed Error Messages Explained The scheduling of a job failed 2 The LCM job server may not be running properly. If the LCM job server is running, try rescheduling the job. If the scheduled job fails again, check the stack trace and contact the system administrator. Unable to retrieve a job The selected job does not exist in the LCM CMS. Select a valid LCM job. The user name is either null or empty The user name field is either null or empty. Enter a valid user name. The password is either null or empty The password field is either null or empty. Lifecycle Management for SAP BusinessObjects Error Messages Explained Guide 15

16 2 Cannot login to BusinessObjects LifeCycle Manager Ensure that the password is valid. Cannot login to BusinessObjects LifeCycle Manager The LCM application was not initialized properly. Check the LCM installation log file. Also, ensure that the login credentials are correct and valid. Destination cannot be same as the Source The same CMS has been selected for both the source and destination systems. Select different CMSs for the source and destination systems. Cannot login to the CMS (source/destination) Either the source or the destination CMS is not running. 16 Lifecycle Management for SAP BusinessObjects Error Messages Explained Guide

17 Cannot log off from the CMS (source/destination) 2 Check whether the source and destination CMSs are running. Also, verify that the user has adequate permissions to log into the source and destination systems, and that the user has entered correct credentials. Cannot log off from the CMS (source/destination) Either the source or the destination CMS is not running. Ensure that the source or destination system is part of the network, or the CMS is running on both source or destination systems. A general exception occurred in LCM application This is an unknown exception in the LCM application. Refer to the stack trace for more information about the cause of this problem. Cannot rollback the resources in the job The destination CMS may not be running properly. Lifecycle Management for SAP BusinessObjects Error Messages Explained Guide 17

18 2 Cannot retrieve the infoobject with cuid = {0} Ensure that the destination CMS is running properly. Also, ensure that resources are available in the destination CMS. Cannot retrieve the infoobject with cuid = {0} The specified CUID is not valid. Specify a valid CUID to retrieve the info-object. The Query {0} failed The LCM CMS may not be running properly. Ensure that the CMS is running, and check the stack trace. Unable to retrieve unique resources from the given set of dependencies The source CMS may not be running properly. Ensure that the source CMS is running properly. Also, check the log file and contact the system administrator. 18 Lifecycle Management for SAP BusinessObjects Error Messages Explained Guide

19 The job has failed to run 2 The job has failed to run The LCM CMS may not be running properly. Check the stack to determine why the job failed to run. The job was not promoted successfully The source CMS, the destination CMS, or both are not running properly. Ensure that both source and destination CMSs are running properly. Cannot retrieve the job history The LCM CMS may not be running properly, or the LCM CMS password has been modified. Ensure that the LCM CMS is running properly. Also, verify the password of the CMS on which job was created. Lifecycle Management for SAP BusinessObjects Error Messages Explained Guide 19

20 2 Cannot create a job from an existing job Cannot create a job from an existing job The disk space available may not be sufficient to create a job from an existing job. Ensure that sufficient disk space is available on the LCM CMS. Error in setting enabled events The LCM application was not initialized properly. Refer to the LCM installation log file. Error in getting supported audit events The LCM application was not initialized properly. Refer to the LCM installation log file. Error in getting enabled audit events The LCM application was not initialized properly. 20 Lifecycle Management for SAP BusinessObjects Error Messages Explained Guide

21 Failed to Login to Source CMS 2 Refer to the LCM installation log file. Failed to Login to Source CMS The user is denied access by the administrator. Add the source CMS in the Administration options, or contact the system administrator. Failed to Login to Destination CMS The user is denied access by the administrator. Add the source CMS in the Administration options, or contact the system administrator. Failed to retrieve the Version Management System The LCM application was not initialized properly. Check the LCM installation log file. Refer to the stack trace for more information about the cause of this problem. Lifecycle Management for SAP BusinessObjects Error Messages Explained Guide 21

22 2 Failed to add resource to Version Management tool Failed to add resource to Version Management tool The Subversion may not be working properly. Restart the Subversion service, and log into the LCM tool again. Failed to check in resource to Version Management system tool The Subversion may not be working properly. Restart the Subversion service, and log into the LCM tool again. Failed to checkout the resource The Subversion may not be working properly. Restart the Subversion service, and log into the LCM tool again. 22 Lifecycle Management for SAP BusinessObjects Error Messages Explained Guide

23 Failed to retrieve revision history Error Messages Explained Failed to retrieve revision history 2 The Subversion may not be working properly. Restart the Subversion service, and log into the LCM tool again. Failed to retrieve revision from Version Management system The Subversion may not be working properly. Restart the Subversion service, and log into the LCM tool again. Failed to retrieve the latest revision The Subversion may not be working properly. Restart the Subversion service, and log into the LCM tool again. Failed to retrieve the workspace revision The Subversion may not be working properly. Lifecycle Management for SAP BusinessObjects Error Messages Explained Guide 23

24 2 Failed to get the repository version Restart the Subversion service, and log into the LCM tool again. Failed to get the repository version The Subversion may not be working properly. Restart the Subversion service, and log into the LCM tool again. Error in parsing the Date as per specified format The system encountered an internal error. Re-enter the date in the Date field. Job cannot be promoted as resources have not been added to it yet The user did not add resources before promoting the job. Add resources before promoting the job. 24 Lifecycle Management for SAP BusinessObjects Error Messages Explained Guide

25 Failed to lock the resource 2 Failed to lock the resource The Version Management System failed to function properly. Select the resource and lock it again. Failed to check whether the resource is locked The user is unable to select the resource. Check whether the Version Management System is configured properly. Failed to get the selected revision of the document since the revision is no more in VMS The user is unable to obtain the selected version of the document. Check for the version in the VMS or create a new version. Lifecycle Management for SAP BusinessObjects Error Messages Explained Guide 25

26 2 Failed to lock some resources because they may have not been added to VMS yet (or) they may have been locked already Failed to lock some resources because they may have not been added to VMS yet (or) they may have been locked already The user is unable to lock resources. Check for resources in the VMS or check whether the resources are already locked. Failed to unlock some resources because they may have not been added to VMS yet (or) you may not have locked them The user is unable to unlock resources. Check for resources in the VMS or check whether the resources are already unlocked. Failed to create copy for some resources as they may have been locked The user is unable to create a copies of some resources. 26 Lifecycle Management for SAP BusinessObjects Error Messages Explained Guide

27 Failed to get the latest revision of some documents since they may not have been added to VMS yet (or) have been locked Check whether the resources are locked. Failed to get the latest revision of some documents since they may not have been added to VMS yet (or) have been locked 2 The user is unable to obtain the latest version of the documents. Check for documents in the VMS or unlock the documents if they are locked. Failed to check in some documents because they may not have been added to VMS yet (or) have been locked The user is unable to check in the documents. Check for documents in the VMS or unlock the documents if they are locked. Failed to add some documents because they have been already added before The user is unable to add documents. Lifecycle Management for SAP BusinessObjects Error Messages Explained Guide 27

28 2 Failed to initialize source parameters for VMS The user need not add the documents because these documents are already available. Failed to initialize source parameters for VMS The user is unable to log into the Version Management System. Go to VMS Settings in Administration Options, and ensure that the parameters are entered accurately. 28 Lifecycle Management for SAP BusinessObjects Error Messages Explained Guide

29 More Information A

30 A More Information Information Resource SAP BusinessObjects product information Location Select > SAP BusinessObjects. SAP Help Portal You can access the most up-to-date documentation covering all SAP BusinessObjects products and their deployment at the SAP Help Portal. You can download PDF versions or installable HTML libraries. Certain guides are stored on the SAP Service Marketplace and are not available from the SAP Help Portal. These guides are listed on the Help Portal accompanied by a link to the SAP Service Marketplace. Customers with a maintenance agreement have an authorized user ID to access this site. To obtain an ID, contact your customer support representative. SAP Service Marketplace > Documentation Installation guides: guides Release notes: The SAP Service Marketplace stores certain installation guides, upgrade and migration guides, deployment guides, release notes and Supported Platforms documents. Customers with a maintenance agreement have an authorized user ID to access this site. Contact your customer support representative to obtain an ID. If you are redirected to the SAP Service Marketplace from the SAP Help Portal, use the menu in the navigation pane on the left to locate the category containing the documentation you want to access. Developer resources Lifecycle Management for SAP BusinessObjects Error Messages Explained Guide

31 More Information A Information Resource Location SAP BusinessObjects articles on the SAP Community Network These articles were formerly known as technical papers. Notes These notes were formerly known as Knowledge Base articles. Forums on the SAP Community Network Training From traditional classroom learning to targeted e-learning seminars, we can offer a training package to suit your learning needs and preferred learning style. Online customer support The SAP Support Portal contains information about Customer Support programs and services. It also has links to a wide range of technical information and downloads. Customers with a maintenance agreement have an authorized user ID to access this site. To obtain an ID, contact your customer support representative. sulting Consulting Consultants can accompany you from the initial analysis stage to the delivery of your deployment project. Expertise is available in topics such as relational and multidimensional databases, connectivity, database design tools, and cus tomized embedding technology. Lifecycle Management for SAP BusinessObjects Error Messages Explained Guide 31

32 A More Information 32 Lifecycle Management for SAP BusinessObjects Error Messages Explained Guide

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