Wolf EMR. New Product Features and Roadmap Update. Rowan Helmer, Sr. Product Manager. Western EMR User Conference 2016

Transcription

1 Wolf EMR New Product Features and Roadmap Update Rowan Helmer, Sr. Product Manager

2 Agenda 1. What have we done in 2016? 2. Coming Soon! 3. Roadmap Planning 4. Questions 2

3 What have we done in 2016?

4 Driving Quality Addressing Production Support Feedback Key Focuses Rapid Issue Resolution - Our established prioritization process and production support team has focused on continually delivering on key resolutions and have ramped up overall delivery throughout the year. We are projected to close approximately 300 issues by the end of this year More Frequent, Smaller Themed Releases Focused sets of changes Test Automation We are driving more and more automation into our QA process, allowing for faster test completion in addition to manual test coverage Resolved Production Issues Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec P4 P3 P2 P1 Wolf EMR Product Plenary 4

5 Addressing Your Feedback Delivering on Key Enhancements Delivery of over 40 Quick Wins based on your feedback in 2016 so far Available Now Preferred Reminder method to patient maintenance Scheduler: quick-access to appointment length change, unblock feature Ability to view clinical graph aside from view BP graph and default High/Low setting for results graphing On Quick-Add of consultant allow entry of Fax #, Phone # and Speciality Improved Referral consultant search allow search by last name only Improve search function in documents in-basket to include Document Type Focused Improvements to eliminate error messages Coming in Include Cell and to referral letters and usergenerated SMART Forms Quality of life improvements to referral management bolding, margins sizing Provide Book Appointment button to the follow-up screen Wolf EMR Product Plenary 5

6 Reliability and Performance Focus on Driving Application and Infrastructure Improvement Application Performance and Reliability Focused attention on finding and measuring areas of concern in a methodical, Themed manner Targeted Specific areas: Theme Issues Resolved Back-End 18 Billing 2 Error Management 7 Printing 2 Referrals 4 SMART Search 3 Table Locking 9 WorkDesk 37 Scheduler/Patient Maintenance 6 Grand Total Reliability and Performance Issues Resolved Infrastructure Performance and Reliability Efforts continue to drive down any outage instances and improve overall performance across network latency and server infrastructure. We will be making some exciting changes next year more to come! Wolf EMR Product Plenary 6

7 Coming Soon!

8 The Advanced Prescriber A new way to manage your patient s medications and allergies Key Changes/Benefits Record No Known Allergies Everything on one screen Screen scaling Improved performance and reliability Allows for more advanced prescribing use cases: Range Dosing Concurrent & Sequential Rxs Tapered/Titrated Rxs Compounds Coming Soon! Launching to pilot in Q For More Info, Attend: Facilitated Training Session: Showcasing the Wolf EMR New Prescriber at 1:15 p.m. - 2:30 p.m. 8 immediately after lunch!

9 SMART Exams Simplified Examinations built in to SMART Form Templates Key Changes/Benefits Enables exams built using the SMART Form Model Allows entry of exam values that can be pulled back in to the Wolf application as discreet data Enables calculation of patient evaluations Allows for Project-specific Forms Piloted in BC in support of the Following PSP (BC) Projects: Adult Mental Health including PHQ9, GAD7 entries Child and Youth Mental Health Pain Management Coming Soon! In-Pilot now 9

10 Shared Projects Update

11 TELUS EMR Mobile Available now Encounter notes visible in the app In-app tutorials Streamlined photo upload Coming Soon! Android support: now in beta What s Next? Messages and tasks Simple note entry with dictation View labs, reports, scanned docs Prescriptions Process incoming labs and reports 11

12 TELUS Patient Portal Available Now ebooking support for shared panels and care teams Coming Soon PILOT Secure Messaging v1: includes read receipts, per patient configurability, per message replies, configurable inbound routing What s Next? Optional alerting for patients - new documents, results in their portal Reminders: To register, unread messages Secure Messaging v2: Automatic follow-up creation: if message not read/replied to/appointment created 12

13 EMR Outcomes Overview TELUS supports a Shared Dashboard tool across 3 of our largest EMRs that enables Quality Improvement Sponsors to provide clinical tools and support to physicians within their EMRs. This year the Dashboard became available in the Wolf EMR. We have begun work with a few organizations to design specific content for Dashboards and some focused pilot projects are underway. After initial review, we ll bring these forward for general use. Coming Soon! Home Dashboard for general practice statistics Focused Dashboard on AB Complex Care Management. Next Steps We plan to invite your participation next year in Dashboard initiatives in each of the 3 western provinces. We will broadcast these opportunities as they become available. 13

14 Med Dialog Provider to Provider Secure Communication Overview Med Dialog is designed to enable secure communication provider to provider. This is being developed by the TELUS Health team as a truly EMRagnostic solution and will be available on Med Access, PS Suite and the Wolf EMR applications in

15 Roadmap Planning

16 Release Management Moving to more frequent, less-impacting releases Major Releases 4 Planned per year BETA in Jan / GA in Mar BETA in Apr / GA in Jun BETA in Jul / GA in Sep BETA in Oct / GA in Dec Go through Beta, LPR and GA phases Contain enhancements and significant changes Minor Releases 10 Planned per year Monthly except Jan & Feb Go through LPR and GA phases Contain minor improvements, issue fixes and code updates (fee codes, new forms, etc) BETA initial release of a major version, generally to 10 or less clinics Limited Production Rollout (LPR) Release to a smaller set of clinics, generally ~ 30 General Availability (GA) Release to all Data Centre Clinics 16

17 Driving the Roadmap What is your role, how can you help drive the roadmap? At the conference Talk to us! We are focused on improving our responsiveness and thereby improving the product. Your direct feedback is vital. Tell us what themes, specific areas or specific items you want us to focus on. Back at your clinic Make use of the Community Portal We have a renewed focus to use the portal to drive our product improvements the more of you that are using it, the better information we have to work from Talk to us! Call or me! I am happy to receive your feedback to help our product team build the roadmap. 17

18 Contact Product Management Rowan Helmer Sr. Product Manager THPS Wolf EMR Product Cell: Website: 18

19 Questions

20