Enable and Monetize the Connected Vehicle

Transcription

1 Enable and Monetize the Connected Vehicle One platform to manage the connected vehicle ecosystem. SOLUTION BRIEF

2 The automotive revenue pool will grow and diversify with new services potentially becoming a $1.5 trillion market in Digital transformation is essentially reshaping the automotive industry The automotive industry is going through an unprecedented change with the evolution of technology. Consumer preference around transportation is shifting toward electrification, global connectivity, diverse mobility and autonomous driving. This technology driven trend will allow a vehicle to become a platform for drivers and passengers to use their transit time for personal activities. Transportation diversity and new services opens new revenue opportunities for the automotive industry. Quick to change is critical to customer brand loyalty and retention 28% of new car buyers prioritize connectivity features over engine power and fuel efficiency.2 As connected cars become platforms, customer loyalty and brand preference becomes more complicated. Consumers will shift their loyalties based on their digital driving experience. Consumers expect a connected experience like their connected experience at home, at work and via their smartphone device. Control of the in-vehicle user experience is more important than ever before. Vehicles without the right kind of connectivity for mobile lifestyles will quickly fall off the consumer s consideration list. Connectivity provides knowledge to improve the customer experience The overall number of vehicles with built-in internet connectivity will increase from 10% of the overall market today to 90% by the end of the decade.³ Connected vehicles are giving automakers the ability to analyze real-time information to improve their product offerings. Engineers rely on technology to help reduce warranty and production cost, optimize supply chain, and improve connectivity offerings, which will lead to greater customer satisfaction. 41% of US consumers are willing to change car brand for connectivity. The lifetime value of a lost customer is $175, % $ 175 K 1Source: Mckinsey Advanced Insutries Jan Source: NTTData Connected Car report 3/4Source: Mckinsey&company; DealerMarketing

3 Delivering a connected vehicle experience has its challenges The global movement toward complete connectivity where people systems and things interact seamlessly and at a rapid pace of change, can be challenging for automakers to accomplish. OEMs will need the ability to share information and enable trusted interactions, while maintaining security and privacy between all stakeholders in the connected vehicle digital ecosystem. Specific challenges include: Ability to integrate back end systems across different generations of vehicles and their platforms, monitor usage data, and provide rapid updates and interactions as needed. Assure global compliance for data ownership, privacy, storage, and sharing. Deliver user continuity and personalization, with real-time information, and manage unauthorized access to the data across connected vehicle ecosystems. Ability to process environmental data from third party services and surrounding infrastructures and integrate the vehicle with the highest level of authentication and authorization. Covisint can help automakers with their connected vehicle needs Covisint provides a Connected Vehicle Platform that is a turnkey, strategic enabler for OEMs to safely and securely enable and monetize connected vehicles. Our Platform helps enable innovation and rapid prototyping for future solutions to address the ever-changing customer needs. The Platform connects existing and future systems, along with multiple stakeholders and enables: OEM to rapidly and cost effectively bring innovation to market through an open, developer friendly platform.

4 Facilitating easy changes to business rules and logic in one central location, securely transporting critical data across stakeholders. Enable the integration and orchestration of disparate systems, and simplicity to add, remove or change stakeholders in any group. Enable fine-grained secure information sharing and trusted interactions, securely transporting critical data to multiple stakeholders. Securely connecting vehicles in the cloud Covisint safely and securely routes the right information to the right people at the right time. Our leading Platform for the Internet of Things and identity-centric solutions, offers secure and seamless connections between people, processes, systems and things for global enterprises. Our open, developer-friendly, and enterprise-class Platform enables organizations to build solutions that quickly and securely identify, authenticate and connect users, devices, and information. Enabling and accelerating the monetization of connected vehicles The Platform enables automotive OEMs to quickly onboard partners, third-party application providers and systems that interact with the connected vehicle. It also provides visibility into usage rates for connected vehicle features and applications that are available at a vehicle, model or platform level. The Platform enables this using dashboards, and allows OEMs to centralize critical data about the connected vehicles for CRM, customer experience and quality monitoring purposes. The Platform ensures security of the data stream being transmitted to and from the vehicle, promoting a more positive ownership experience, and helping build a loyal customer base. Enhancing the connected driving experience The Platform enables drivers to be connected to their vehicle, the manufacturer, dealership, third-party service providers, social contacts, and more at any place and any time. It allows drivers to seamlessly interact and engage with the vehicle, from a variety of sources such as mobile devices, vehicle head units, wearables and more. The Platform enables vehicle owners with vital information about their vehicle(s) in one location for all aspects of ownership (finance, dealer, features, social channels, etc.) on any device. The settings and driving experience established in one vehicle are transferable from vehicle-to-vehicle, providing the driver with a safe, secure and personalized experience.

5 Driver/ Passenger Telemetry and Usage data transferred via independent MQTT Streams Covisint Connected Vehicle Pla orm Relevant Informa on Rou ng Iden ty Management Applica on Authoriza on Loca on Services Part Supplier IoT Services Ecosystem Management Mapping and Geofencing Real- me Messaging Rules Non Real- me Messaging Workflow Rou ng and Traffic No fica ons Vehicle Designer DSC Rep No fica ons Value Added Resellers In-Vehicle Telematics Usage-Based Insurance Fleet Management Autonomous Driving Open new opportunities to increase revenue, reduce cost, and improve customer satisfaction The Platform allows for quick development for automakers to unlock new revenue streams, while delivering value-added services to customers. All while assuring secure, private and trusted interactions of consumer and partners. Grow customer loyalty with in-vehicle telematics enable valuable insights to vehicle health management by securely monitoring vehicle data and behavior. Process and manage environmental data from third party sources for improved user connected experience. Improve B2B business with fleet management help improve driver safety and security of assets, increase productivity, and improve fleet operation efficiency through personalized user experience for fleet managers and drivers. Enable driver behavior monitoring, better vehicle routing management, and cost savings through preventative maintenance. Participate in PAYD or usage-based insurance (UBI) initiatives help reduce consumer s insurance rates through vehicle diagnostics and driver behavior analysis. Ability for OEMs to monetize data with insurance partners while providing value to drivers. Support safe and secure autonomous driving help provide a safe and secure autonomous driving experience, by securely managing multiple entities and their interactions, optimizing communication between vehicle, individuals, and platforms.

6 Mobility-As-A- Service Over-The-Air Update Preventative Maintenance / Remote Diagnostics V2V / V2I Improve customer experience with mobility-as-a-service (MaaS) enable a secure urban mobility platform and manage ecosystems of ride sharing and vehicle sharing services. Helps automakers provide a seamless customer experience while generating additional revenue. Improve brand loyalty with preventative maintenance / remote diagnostics enable proactive service alerts and preventative maintenance diagnostics, to help reduce warranty cost, improve product quality, and build brand loyalty. Remote diagnostics and safety services help prevent breakdowns and increase vehicle quality. Improve product quality with over-the-air updates (FOTA/SOTA) help OEMs securely transport critical data for the facilitation of OTA updates. Reduces OEM service cost and save time for vehicle updates, while providing a better customer experience. Enable safe driving with vehicle-2-vehicle (V2V) / Vehicle-2-Infrastructure (V2I) enable vital information to securely pass in real-time from V2V and V2I, allowing for traffic and accident avoidance for a safe and more efficient driving experience. Globally Portable & Infrastructure Agnostic Application & Data Access Management Ecosystem Definition & Management Data Integration & Lifecycle Management Information Management Real-time Data Management Unified Messaging Stream & Big DataAnalytics API-first Device Agnostic Presentation Identity Lifecycle Management Enterprise-grade Connect your vehicle ecosystem The Platform can help automotive manufactures provide a more valuable product through safe, secure and personalized connectivity. Our Platform provides technologies that allow you to register and manage physical things and create solutions that connect people and systems with the integrated world. We provide the ability to monitor and manage the vehicle health through secure interactions and integrations, and help manage the distribution to multiple stakeholders. Our developer friendly platform enables rapid build of new connected vehicle services, allowing automakers to continually engage with customers throughout the entire lifecycle of ownership. Access to vehicle data allows manufacturers to build better vehicles, monetize vehicle telematics and increase the value of the connected vehicle.

7 The Covisint difference Covisint offers an infrastructure agnostic, highly scalable, and purpose-built Platformas-a-Service (Paas) for unlocking the potential of IoT and identity-centric solutions with accelerators for the automotive world. Differentiation is in the solution a cloud-based PaaS unlocks customer and partner led development and faster innovation in the application layer. Infrastructure agnostic and highly scalable to meet the privacy, security and performance demands of increasingly global businesses. Purpose-built for solutions that connect people, processes, systems and things, enables faster innovation in the platform capabilities and your solutions. Offered as a cloud service to drive operational simplification and reduce costs for customers through economies of scale. See more at Covisint.com/industries/automotive/ 2,000+ Global Customers 212K+ 25M+ 4B+ $1T+ in Transacted Business

8 SOLUTION BRIEF Covisint is the connected company we securely connect ecosystems of people, systems and things to enable new service offerings, optimize operations, develop new business models and ultimately enable the connected economy. Today, we support more than 2,000 organizations and connect to more than 212,000 business partners and customers worldwide. Covisint Corporation Detroit Frankfurt London San Francisco Shanghai p covisint.com All Covisint products and services listed within are trademarks of Covisint Corporation. All other company or product names are trademarks of their respective owners Covisint Corporation.