CONTINUOUS DEPLOYMENT EBOOK SERIES: Chapter 1. Why Continuous Deployment Is Critical to Your Digital Transformation Strategy
|
|
- Delphia Osborne
- 6 years ago
- Views:
Transcription
1 CONTINUOUS DEPLOYMENT EBOOK SERIES: Chapter 1 Why Continuous Deployment Is Critical to Your Digital Transformation Strategy
2 In the Application Economy, the User Is King In today s application economy, users are king and it was the collision of numerous trends that paved the way for their rise to power. To name a few, the ubiquity of the Internet, the consumerization of IT and the explosion of mobile devices and social media have increased users expectations for innovative, easy-to-use and flexible services. At the same time, their tolerance for poor performance has reached an all-time low. Fail to meet their requirements, and they won t hesitate to find another provider who will. 50 million 95 % mobile apps are downloaded every day. are abandoned within a month. 1 As a result of this revolution, creating an exceptional user experience and maintaining it across all channels and devices have become baseline necessities for success in today s ultra-competitive market. But, delivering on that promise has become a multi-faceted challenge spanning a variety of communication channels. 2 1 Nuance, Why 95% of Mobile Apps are Abandoned and Tips to Keep Your Apps from Becoming Part of that Statistic.
3 Digital Transformation as a Solution to the User-Expectations Challenge According to Google, 90% of people use multiple screens sequentially (e.g., computers, tablets, mobile phones, etc.) to browse the Internet, shop online, manage finances, plan trips and accomplish a number of other daily goals. 2 In order to ensure that users have an exceptional experience across these various devices, many organizations are adopting digital transformation strategies. What is digital transformation? It s a strategy whose goal is to provide a branded, consistent, integrated and holistic experience to users, regardless of how they engage with you. For example with retail organizations, it means merging the in-store and online shopping experience, enabling customers to do things like buy products online, but pick up or return them in any store. Yet while digital transformation strategies have the potential to help satisfy growing user expectations, they also create new challenges and added pressure for IT organizations that are tasked with enabling this cross-channel functionality. These challenges begin with designing a flexible application, and extend deep into the IT infrastructure, where legacy hardware and systems of record must perform flawlessly within a modern, composite application stream. What Does Digital Transformation Mean Across Industries? Banks provide mobile applications that give customers unprecedented visibility into, and control over, their assets. Healthcare systems create online portals where patients can view test results and historical information. Auto manufacturers put operating systems and Wi-Fi hotspots in their newest vehicles. The list goes on and on 2 Google, The New Multi-Screen World: Understanding Cross-Platform Consumer Behavior,
4 New Opportunities for the Business, Added Pressures for IT From a business perspective, you really have no choice but to pursue a digital transformation strategy. The end-user king has spoken, and only a seamless user experience across different devices and channels will satisfy his demands. Plus, there s the added benefits of better customer adoption and retention and, ultimately, increased revenue for the business. From an IT perspective, however, digital transformation creates new obstacles and headaches, including: Accelerated timelines The typical turnaround of 12+ weeks for an enterprise-scale application won t cut it in today s fast-moving marketplace, so IT must find ways to speed applications from concept through delivery. Consistent performance IT teams have to make sure an application will perform at a high level regardless of the device or operating environment, which adds complexities to code and test activities. API integration No applications exist in a vacuum; they must be flexible enough to integrate with thirdparty systems and that means accounting for additional APIs and dependencies. Customer feedback Users expect their applications to evolve, so IT teams must have an efficient way to not only gather customer feedback, but also quickly release updates into production. Legacy support Since most enterprise IT environments comprise a mix of legacy and modern equipment, teams have to find ways to utilize legacy systems to support user experiences that weren t even imagined when the hardware was created. 4
5 Moving the Needle With Continuous Deployment In order to overcome digital transformation challenges and truly capitalize on the opportunities it presents, organizations like yours have to think bigger than small-scale augmentations or throwing more resources at the problem. Such solutions might work in isolated cases, but they ll never move the needle enough or drive competitive differentiation. What s needed is a more transformative approach. One that enables continuous development and delivery of applications and helps you focus on innovation, speed and quality characteristics that will help you stand out in a crowded market. To this end, many thought leaders have made Continuous Deployment a key component of their digital transformation strategies. Continuous Deployment can be defined as a set of principles and practices to reduce the cost, time and risk of delivering incremental changes to users. It does this by automating the delivery process and reducing the complexity of moving new applications through the promotion path and into production. As a result, you can accelerate development timelines, increase the quality of applications and reduce dev/test costs all in service of achieving your digital transformation goals. With Continuous Deployment, you can transform and accelerate the software delivery pipeline, so complex releases occur in hours or minutes, not weeks or days. 5
6 Continuous Deployment in Action Innovation Accelerate movement from innovation to business value Business value $ Automate application deployment and promotion Dev Test Prod Plan and orchestrate the entire release process Develop Build/CI Provision Configure Deploy Test Environments Automatically provision, configure and deploy the appropriate application, data and environment resources as needed 6
7 About the Solution From CA Technologies The Continuous Deployment solution from CA Technologies provides innovative technology for optimizing application development and testing and increasing the velocity of enterprise application delivery, while simultaneously driving quality and reducing the cost of innovation. The cornernstone of our Continuous Deployment solution is CA Release Automation, which automates the complex changes required for code movement, deployment and provisioning tasks between development, test and production environments. This means you can: Accelerate time-to-market on new applications Increase application quality by reducing errors, costs and bottlenecks Leverage and maximize your existing application delivery investments Ultimately capitalize on your digital transformation opportunities Customers that use CA Release Automation have experienced the following benefits 3 : Up to 15x reduction in manual effort required for application release, improving IT productivity while lowering costs 100 supported integrations, enabling automation steps to be repurposed in other applications and environments to reduce costs 3 All statistics on this page are based on actual customers that have renewed with CA as of a 2014 review of the CA customer database.. 7
8 What s Next? In chapter 2 of our ebook series, we ll take an in-depth look at the common IT challenge of tool sprawl and how Continuous Deployment can help you consolidate and integrate your tools for maximum efficiency and impact. For more information, visit ca.com/releaseautomation. CA Technologies (NASDAQ: CA) creates software that fuels transformation for companies and enables them to seize the opportunities of the application economy. Software is at the heart of every business, in every industry. From planning to development to management and security, CA is working with companies worldwide to change the way we live, transact, and communicate across mobile, private, and public cloud, distributed and mainframe environments. Learn more at ca.com. Copyright 2015 CA. All rights reserved. All other trademarks, trade names, services marks and logos referenced herein belong to their respective companies. The customer experiences described in this document are illustrative and not intended to be predictive of any future performance by CA products and does not create any express or implied warranties of any kind. This document is for your informational purposes only
CONTINUOUS DELIVERY EBOOK SERIES: Chapter 1. Four Critical Software Delivery Challenges in the Application Economy
CONTINUOUS DELIVERY EBOOK SERIES: Chapter 1 Four Critical Software Delivery Challenges in the Application Economy New Challenges Impacting Digital Transformation Goals In today s application economy, everyone
More informationElevating the Customer Experience in the Mobile World
Elevating the Customer Experience in the Mobile World Mobile Devices Are an Ever-Present Feature of Our Daily Lives Tablets, phones, watches we rely on them and the applications and services that they
More informationMigrate to a new workload automation solution quickly and easily with a best-practiceled migration methodology
SOLUTION BRIEF WORKLOAD AUTOMATION MIGRATION METHODOLOGY Migrate to a new workload automation solution quickly and easily with a best-practiceled migration methodology SOLUTION BRIEF CA DATABASE MANAGEMENT
More informationConnecting Applications from Mobile to Mainframe in the Application Economy
Connecting Applications from Mobile to Mainframe in the Application Economy Customers Driving Change in the Application Economy An app in Asia allows transit commuters to order products by scanning billboards.
More informationAn Enterprise Architect s Guide to API Integration for ESB and SOA
An Enterprise Architect s Guide to API Integration for ESB and SOA The New Digital Imperative While some are still adjusting to the idea, you re well aware that we re living in an application economy.
More informationThe State of Business Agility 2017
The State of Business Agility 2017 Executive Summary 2 Organizations need to be able to speed up performance to remain competitive. Today s fast-moving markets present threats and opportunities at every
More informationThe Future of Workload Automation in the Application Economy
The Future of Workload Automation in the Application Economy Success Requires Agility in the Application Economy The link between data center operations and business agility has never been stronger. If
More informationUSER GUIDE GLOBAL CUSTOMER SUCCESS. CA Technologies New User Guide. Get the most out of your CA experience
USER GUIDE GLOBAL CUSTOMER SUCCESS CA Technologies New Guide Get the most out of your CA experience 2 CA TECHNOLOGIES NEW USER GUIDE ca.com Welcome to CA Technologies Welcome to CA Technologies. We appreciate
More informationSOLUTION BRIEF Application Development. How can you deliver the mobile-to-mainframe apps your business needs on time and within budget?
SOLUTION BRIEF Application Development How can you deliver the mobile-to-mainframe apps your business needs on time and within budget? SOLUTION BRIEF CA DATABASE MANAGEMENT FOR DB2 FOR z/os DRAFT In today
More informationIdentity and Access Managementas-a-Service: Protecting Digital Relationships
Identity and Access Managementas-a-Service: Enabling and Protecting Digital Relationships Welcome to the Application Economy Today, digital relationships drive business. Simply put, applications have become
More informationCA Technologies Increases Customer Satisfaction and Repeat Business by Scaling Agile for Mainframe Development
CUSTOMER SUCCESS STORY CA Technologies Increases Customer Satisfaction and Repeat Business by Scaling Agile for Mainframe Development CLIENT PROFILE Industry: IT Organization: CA Technologies Mainframe
More informationWord on the street is. 10 industries are innovating with CA APM 10.
Word on the street is 10 industries are innovating with CA APM 10. Financial Services FINANCIAL SERVICES CUSTOMERS ADOPT CA APM 10 WITH THESE RESULTS: >75% 50-75% 50-75% 70% Improved application Improved
More informationAchieve Your Business and IT Goals with Help from CA Services
Achieve Your Business and IT Goals with Help from CA Services How Does CA Services Approach an Engagement? Whether its planning, implementing or running our industry leading software, CA Services can help
More informationAgile Infrastructure Monitoring for the Application Economy
Agile Infrastructure for the Application Application The Application Is Here Is Your IT Approach Ready? The application economy has taken hold with everything driven by connected applications that run
More informationSOLUTION BRIEF CA MANAGEMENT CLOUD FOR MOBILITY. Overview of CA Management Cloud for Mobility
SOLUTION BRIEF CA MANAGEMENT CLOUD FOR MOBILITY Overview of CA Management Cloud for Mobility CA Management Cloud for Mobility from CA Technologies enables companies to create and manage their mobile environments,
More informationSmarter Commerce for healthcare and life sciences
IBM Smarter Commerce Healthcare and Life Sciences Smarter Commerce for healthcare and life sciences Competing in a consumer-centric world 2 Smarter Commerce Across the healthcare ecosystem, from payers
More informationCA Workload Automation Advanced Integration for Hadoop: Automate, Accelerate, Integrate
CA Workload Automation Advanced Integration for Hadoop: Automate, Accelerate, Integrate Big Data. Big Deal. The need to mine massive sets of information for unique insights into customer behaviors, competitive
More informationSAP Hybris Solution Brief for Wholesale Distribution
SAP Hybris Solution Brief for Wholesale Distribution Today s competitive markets demand that Wholesale Distributors evolve faster, become more efficient, and provide memorable customer experiences. For
More informationCA Technologies Increases Customer Satisfaction and Repeat Business by Scaling Agile for Mainframe Development
CUSTOMER SUCCESS STORY CA Technologies Increases Customer Satisfaction and Repeat Business by Scaling Agile for Mainframe Development CLIENT PROFILE Industry: IT Organization: CA Technologies Mainframe
More informationSimplify Application Portfolios Across the Business and IT
Simplify Application Portfolios Across the Business and IT The Necessity of Digital Transformation The application economy is here. Nearly every interaction a person has today be it for work, commerce
More informationBuilding a Roadmap to Robust Identity and Access Management
Building a Roadmap to Robust Identity and Access Management Elevating IAM from Responsive to Proactive From cases involving private retailers to government agencies, instances of organizations failing
More informationUnderstanding Managed IT. Zyxel s Nebula Cloud-enabled Management Solution Brief for SMB s and Enterprise
Understanding Managed IT Zyxel s Nebula Cloud-enabled Management Solution Brief for SMB s and Enterprise Contents Why Cloud managed networking? 03 Overview 05 The Challenge and Solution 08 What matters
More informationMEETS MOBILE MAINFRAME. Access information anytime, anywhere
MAINFRAME MEETS MOBILE Access your Adabas & Natural and mainframe applications from anywhere TABLE OF CONTENTS 1 Introduction 1 Access information anytime, anywhere 2 Secure integration with mainframe
More informationAccelerating the Development of Enterprise Mobile and IoT Apps ESSENTIAL APIS AND TOOLS DEVELOPERS NEED TO BUILD FIVE-STAR APPS
Accelerating the Development of Enterprise Mobile and IoT Apps ESSENTIAL APIS AND TOOLS DEVELOPERS NEED TO BUILD FIVE-STAR APPS From App Revolution to App Economy The Apple iphone revolutionized computing
More informationWhen Your People Are Engaged, Your Projects Really Move
When Your People Are Engaged, Your Projects Really Move Delivering Value in the Face of Change In a fast-changing app economy, agility and alignment are king. Without these attributes, it s difficult to
More informationCIO INSIGHTS Are You Meeting Today s Mobile Mandate?
CIO INSIGHTS Are You Meeting Today s Mobile Mandate? Are You Meeting Today s Mobile Mandate? How your business can transform the customer experience by optimizing for mobile The Business Case for Mastering
More informationThe App Economy Requires Mainframe Intelligence
The App Economy Requires Mainframe Intelligence Digital Transformation and the Mainframe Today, customer experience is paramount to business survival. Frankly, every interaction whether with a bank or
More informationUnleash the Power of Mainframe Data in the Application Economy
Unleash the Power of Mainframe Data in the Application Economy Data Drives the Application Economy Data is the most valuable asset a business has, and the most important data lives on the mainframe. This
More informationThought Leadership White Paper. Omni-channel transforms retail transactions
Thought Leadership White Paper Omni-channel transforms retail transactions Omni-channel transforms retail transactions Many consumers today cross channels inherently, often back and forth without even
More informationThe ABCs of. CA Workload Automation
The ABCs of CA Workload Automation 1 The ABCs of CA Workload Automation Those of you who have been in the IT industry for a while will be familiar with the term job scheduling or workload management. For
More informationIdentity Management Services
WHITE PAPER AUGUST 2014 Identity Management Services How Telcos Can Outpace Commoditization in the Application Economy 2 WHITE PAPER: IDENTITY MANAGEMENT SERVICES ca.com Table of Contents Executive Summary
More informationAccenture Architecture Services. DevOps: Delivering at the speed of today s business
Accenture Architecture Services DevOps: Delivering at the speed of today s business What is DevOps? IT delivery supporting the new pace of business Over the last 10 years, the nature of IT delivery has
More informationCONSUMERS ARE DRIVING DIGITAL DISRUPTION, AND THEY WANT MORE ACCENTURE LIFE INSURANCE & ANNUITY PLATFORM (ALIP) NEW BUSINESS AND UNDERWRITING
CONSUMERS ARE DRIVING DIGITAL DISRUPTION, AND THEY WANT MORE ACCENTURE LIFE INSURANCE & ANNUITY PLATFORM (ALIP) NEW BUSINESS AND UNDERWRITING CONSUMERS ARE DRIVING DIGITAL DISRUPTION, AND THEY WANT MORE
More informationOracle Cloud Blueprint and Roadmap Service. 1 Copyright 2012, Oracle and/or its affiliates. All rights reserved.
Oracle Cloud Blueprint and Roadmap Service 1 Copyright 2012, Oracle and/or its affiliates. All rights reserved. Cloud Computing: Addressing Today s Business Challenges Business Flexibility & Agility Cost
More informationdata sheet RFID IN ORACLE 11i10 E-BUSINESS SUITE Oracle Warehouse Management with Application Server 10g
data sheet RFID IN ORACLE 11i10 E-BUSINESS SUITE Radio Frequency Identification (RFID) is gaining momentum with numerous initiatives in the manufacturing and supply chain spaces. Both the US Department
More informationS4B SOLUTIONS GUIDE. Your Guide to Successful Mobile Integration with UC
S4B SOLUTIONS GUIDE Your Guide to Successful Mobile Integration with UC Introduction Unified Communications (UC) has transformed the way enterprises do business. Converging voice and data on the same network
More informationBMC - Business Service Management Platform
1 Value proposition BMC - Business Service Management Platform Service Stability and Process Control Self Service. Service Desk. Problem Resolution. Asset Management. Change and Release. Identity Management.
More informationTHE FIELD GUIDE TO CPG MOBILE APPS 1 THE FIELD GUIDE TO CPG MOBILE APPS
THE FIELD GUIDE TO CPG MOBILE APPS 1 THE FIELD GUIDE TO CPG MOBILE APPS INTRODUCTION Finding the right mobile apps for your consumer goods field team can be a difficult task. With so many options and places
More informationIBM Sterling B2B Integrator
IBM Sterling B2B Integrator B2B integration software to help synchronize your extended business partner communities Highlights Enables connections to practically all of your business partners, regardless
More informationDevOps: Accelerating Application Delivery. DevOps on IBM i: Barriers, Techniques, and Benefits to the Business
DevOps: Accelerating Application Delivery DevOps on IBM i: Barriers, Techniques, and Benefits to the Business 0 Facts Source: Help System 2016 IBM i market place survey 1 Modernization Are you too busy
More informationFive-Star End-User Experiences Require Unified Digital Experience Management
White Paper Five-Star End-User Experiences Require Unified Digital Experience Management Why traditional network and application performance management needs to evolve to support today s digital enterprise.
More informationInternet of Things. Point of View. Turn your data into accessible, actionable insights for maximum business value.
Point of View Internet of Things Turn your data into accessible, actionable insights for maximum business value Executive Summary Use a connected ecosystem to create new levels of business value The Internet
More informationUNIFIED, CLOUD-BASED OMNICHANNEL COMMERCE SOFTWARE FOR RETAILERS AND BRANDED MANUFACTURERS
UNIFIED, CLOUD-BASED OMNICHANNEL COMMERCE SOFTWARE FOR RETAILERS AND BRANDED MANUFACTURERS 1 WHY KIBO COMPREHENSIVE, CLOUD-BASED COMMERCE SOFTWARE THAT EMPOWERS USERS, GROWS SALES, AND EVOLVES WITH THE
More informationOracle Process Cloud Service
Disclaimer: This document is for informational purposes. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development,
More informationHow Can I Better Manage My Software Assets And Mitigate The Risk Of Compliance Audits?
SOLUTION BRIEF CA SERVICE MANAGEMENT - SOFTWARE ASSET MANAGEMENT How Can I Better Manage My Software Assets And Mitigate The Risk Of Compliance Audits? SOLUTION BRIEF CA DATABASE MANAGEMENT FOR DB2 FOR
More informationCognizant Digital Media Services: One partner for all your content needs
Cognizant Solutions Overview Cognizant Digital Media : One partner for all your content needs is the new business driver It s engaging your audiences and opening new revenue opportunities. And it puts
More informationBMC point of view. Cognitive Service Management. Enabling the Future of Service
BMC point of view Cognitive Service Management Enabling the Future of Service CONTENTS The BMC POV The BMC Strategy BMC Cognitive Service Management CSM Business Outcomes The BMC Advantage The BMC POV
More informationADP Vantage HCM Transforming the way business gets done
SOLUTIONS OVERVIEW ADP Vantage HCM Transforming the way business gets done HR. Payroll. Benefits. HCM Turning hurdles into opportunities Global growth. An increasingly mobile and multigenerational workforce.
More informationMigrate to a New Testing Tools
SOLUTION BRIEF CA Conversion Service Migrate to a New Testing Tools Solution for IBM z/os Quickly and Easily with a Best- Practice-Led Migration Methodology. Having a migration methodology is critical
More informationAccenture: Manage mysales solution digitizes the sales process
Accenture: Manage mysales solution digitizes the sales process The Manage mysales solution digitizes the sales process, improving efficiency and effectiveness 2 3 Client profile Accenture s internal IT
More informationCognitive enterprise archive and retrieval
Cognitive enterprise archive and retrieval IBM Content Manager OnDemand provides quick, efficient access to critical documents to enable an optimal customer experience Highlights Archive, protect and manage
More informationinvest in leveraging mobility, not in managing it Solution Brief Mobility Lifecycle Management
MOTOROLA MOBILITY LIFECYCLE MANAGEMENT invest in leveraging mobility, not in managing it If you have any doubt about the impact of mobility on your future, consider this: In a recent Broadsoft survey of
More informationCA Redefines Modern Monitoring. Why customers choose CA APM 10
CA Redefines Modern Monitoring Why customers choose CA APM 10 You Spoke and We Listened. In today s app-centric world, a flawless user experience is essential to your success. If you don t provide the
More informationBuild a Future-Ready Enterprise With NTT DATA Modernization Services
NTT DATA welcomed Dell Services into the family in 2016. Together, we offer one of the industry s most comprehensive services portfolios designed to modernize business and technology to deliver the outcomes
More informationDrive More Revenue by Measuring and Managing Customer Lifecycle Value
Drive More Revenue by Measuring and Managing Customer Lifecycle Value The customer is at the center of every business transaction, and keeping the customer engaged has never been more vital than it is
More informationHow to modernize your ecommerce digital performance to improve customer experience
How to modernize your ecommerce digital performance to improve customer experience 2017 Dynatrace Executive Summary Today s consumers are tech and media savvy, with access to anything 24/7. They have high
More informationTechValidate Survey Report. Converged Data Platform Key to Competitive Advantage
TechValidate Survey Report Converged Data Platform Key to Competitive Advantage TechValidate Survey Report Converged Data Platform Key to Competitive Advantage Executive Summary What Industry Analysts
More informationUnlocking potential with SAP S/4HANA
Unlocking potential with SAP S/4HANA 2 Unlocking potential with SAP S/4HANA For businesses looking to take advantage of an always-on, digitally-connected and Big Data-driven world, Accenture has developed
More informationOracle Product Hub Cloud
Oracle Product Hub Pre-Release Draft Subject to Change. Subject to Safe Harbor statement in Footnotes Oracle Product Hub is an enterprise-class product information management system, delivered via for
More informationIBM Customer Analytics Five best practices for understanding customer journeys
IBM Customer Analytics Five best practices for understanding customer journeys Organizations can increase loyalty, retention and sales by truly comprehending the paths customers travel over time and across
More informationAvangate SkyCommerce Suite
Sky Suite Customer Centric for Software and Cloud Reach New Markets Instantly. Transact at Every Customer Touch Point. Optimize New Business Models on the Fly. For software and cloud services, the line
More informationACCELERATING DIGITIZATION THROUGH NEXT-GENERATION INTEGRATION
ACCELERATING DIGITIZATION THROUGH NEXT-GENERATION INTEGRATION Introduction and market scenario An explosive nexus of four digital forces mobile, cloud, social media, and big data combined with the Internet
More informationServiceMax Field Service Management Imagine service delivery that drives revenue growth, and not just satisfies customers, but delights them
ServiceMax Field Service Management Imagine service delivery that drives revenue growth, and not just satisfies customers, but delights them Field service is a massive and growing industry, powered by
More informationDevOps: Start-up Speed, Enterprise Scale
DevOps: Start-up Speed, Enterprise Scale Presented by: Bernie Coyne IBM DevOps Evangelist coyneb@us.ibm.com @BernieCoyne IBM Corporation 1 https://www.youtube.com/watch?v=27ggp6bxr6a 2 Innovation is the
More informationOvercoming the Three Pitfalls of Ineffective IT Monitoring Solutions
Overcoming the Three Pitfalls of Ineffective IT Monitoring Solutions Key Challenges IT teams in many mid-market organizations and larger enterprises are struggling with limited budgets and resources. Consequently,
More informationELEVATING CITIZEN ENGAGEMENT FUNDAMENTALLY TRANSFORMING THE WAY A CITY OPERATES DENNIS C. ALBY SIMON GILES
ELEVATING CITIZEN ENGAGEMENT FUNDAMENTALLY TRANSFORMING THE WAY A CITY OPERATES DENNIS C. ALBY SIMON GILES People today are more connected than they have ever been. Headline news, online shopping, paying
More informationUnified Employee Desktop. Best Practice Guide
Unified Employee Desktop Best Practice Guide Table of Contents Introduction... 3 1. Decide Where to Start... 4 2. Design Your Process... 4 3. Deploy Your Integration Strategy... 5 4. Use Contextual Knowledge
More informationThe University of Verona Improves Service Efficiency with CA Service Desk Manager
CUSTOMER SUCCESS STORY The University of Verona Improves Service Efficiency with CA Service Desk Manager CLIENT PROFILE Business: The University of Verona Industry: Education Employees: 1,500 BUSINESS
More informationPoint of view Digital Business Resilience in Financial Services
Point of view Digital Business Resilience in Financial Services Abstract This Paper presents a discussion of the new and evolving challenges presented by the accelerating evolution of systems, technical
More informationEMC ATMOS. Managing big data in the cloud A PROVEN WAY TO INCORPORATE CLOUD BENEFITS INTO YOUR BUSINESS ATMOS FEATURES ESSENTIALS
EMC ATMOS Managing big data in the cloud ESSENTIALS Purpose-built cloud storage platform designed for unlimited global scale Intelligently automates management of content through highly flexible policies
More informationUnlocking the value of your SAP Investment to accelerate the Digital Journey Yoki Lee VP, Business Advisory Services
Unlocking the value of your SAP Investment to accelerate the Digital Journey Yoki Lee VP, Business Advisory Services Copyright 2016 PCCW Solutions Ltd. All rights reserved. Seamless Experience Along Entire
More informationBT Personalised Compute Management System. July 2017
BT Personalised Compute System July 2017 2 3 BT Personalised Compute System (PCMS) is a pre-built Business Platform as a Service and the first of its kind in the market Digital transformation is changing
More informationAccelerate Your Digital Transformation
SAP Value Assurance Accelerate Your Digital Transformation Quick-Start Transformation with SAP Value Assurance Service Packages 1 / 17 Table of Contents 2017 SAP SE or an SAP affiliate company. All rights
More informationAre you Capitalizing on the New Automotive Shopper Journey?
Are you Capitalizing on the New Automotive Shopper Journey? 1 Executive Summary In 2015, the U.S. auto market set a sales record of just under 17.5 million vehicles, according to PwC. While the size of
More informationCIOReview. Apptricity END-TO-END SUPPLY CHAIN VISIBILITY SUPPLY CHAIN SPECIAL. The Navigator for Enterprise Solutions IN MY OPINION CIO INSIGHTS
CIOReview The Navigator for Enterprise Solutions SUPPLY CHAIN SPECIAL MARCH 27, 2017 CIOREVIEW.COM END-TO-END SUPPLY CHAIN VISIBILITY IN MY OPINION KEVIN GLYNN, VP AND CIO, DSC LOGISTICS CIO INSIGHTS NEIL
More informationRELEASING HIGH-QUALITY APPLICATIONS AND INFRASTRUCTURE FASTER WHITE PAPER OCTOBER 2017
RELEASING HIGH-QUALITY APPLICATIONS AND INFRASTRUCTURE FASTER WITH vrealize CODE STREAM WHITE PAPER OCTOBER 2017 Table of Contents Abstract 3 The Need for Speed 3 How to Accelerate Application Release
More informationDrive Savings and Reduce Risk in Your DB2 for z/os Environment
Drive Savings and Reduce Risk in Your DB2 for z/os Environment Spiraling Costs from Complexity and Constraints Nearly every major company around the world employs IBM DB2 for z/os in support of their mission-critical
More informationBuilding Trust And Confidence: AI Marketing Readiness In Retail And ecommerce
Building Trust And Confidence: AI Marketing Readiness In Retail And ecommerce GET STARTED How AI-Powered Marketing Is Transforming The Retail Sector Expectations for dramatically improved customer experiences
More informationOCTOBER Digital Supply Networks
OCTOBER 2017 Digital Supply Networks DISRUPTION SPANS ALL INDUSTRIES Exponential Technology Change Disrupting Supply Chains Across All Industries $1,245 per Gbps Cost of Performance $569 per GB $222 per
More informationAccenture and Adobe: Delivering Digital Experiences Together
Accenture and Adobe: Delivering Digital Experiences Together Connect data, content and analytics to power customer experience. With so much crosstalk in today s global, digitally driven marketplace, it
More informationScott Fagen Distinguished Engineer Session# 8244
the network in the cloud Scott Fagen Distinguished Engineer Session# 8244 abstract: the network in the cloud Everyone talks about putting servers into the cloud and provisioning just the capacity you need,
More informationCLOUD SERVICE PROVIDER AND STRATEGIC OUTSOURCER TRACK
CLOUD SERVICE PROVIDER AND STRATEGIC OUTSOURCER TRACK Our Commitment to You We will continue to refine the Dell EMC Partner Program based on your feedback to be even more Simple. Predictable. Profitable.
More informationCommercialization of the Enterprise. An LDS white paper
Commercialization of the Enterprise An LDS white paper Commercialization of the Enterprise The digital experiences people have in their consumer lives are shaping the expectations they have at work, creating
More informationHosted VoIP Buyer s Guide
Hosted VoIP Buyer s Guide Before you buy a business phone system Your enterprise needs a phone system that not only matches your current business requirements it should also grow alongside your ambitions.
More informationSOLUTION BRIEF CA Client Automation. Can you streamline IT operations, drive greater efficiency and reduce costs?
SOLUTION BRIEF CA Client Automation Can you streamline IT operations, drive greater efficiency and reduce costs? SOLUTION BRIEF CA DATABASE MANAGEMENT FOR DB2 FOR z/os DRAFT CA Client Automation provides
More information5 Questions You Need to Ask About End-User Monitoring
5 Questions You Need to Ask About End-User Monitoring There are many ways for customers to engage with your business today. Whether it s through a website or mobile app, it s become increasingly important
More informationNexans: Sparking Significant Savings by Optimizing Sourcing and Procurement with SAP Ariba Solutions
Nexans: Sparking Significant Savings by Optimizing Sourcing and Procurement with SAP Ariba Solutions Manual, informal, and inefficient procurement processes prevailed globally across Nexans Group, where
More informationWelcome to this IBM Rational podcast, Leverage. IBM's PureApplication System to Jump-Start DevOps. I'm
IBM Podcast [ MUSIC ] Welcome to this IBM Rational podcast, Leverage IBM's PureApplication System to Jump-Start DevOps. I'm Kimberly Gist with IBM. Businesses are working to address the challenges of today's
More informationOracle Enterprise Manager 13c Cloud Control
Oracle Enterprise Manager 13c Cloud Control Oracle SOA Management Pack Enterprise Edition MANAGEMENT FOR ORACLE SOA SUITE AND ORACLE SERVICE BUS APPLICATIONS Oracle Enterprise Manager is Oracle s integrated
More informationCompuCom Wireless Failover Solution. Continuous Business Connectivity
CompuCom Wireless Failover Solution Continuous Business Connectivity Customer Engagement In Retail 90% of the issues with land-line disruptions are in the last mile, so when your primary landline goes
More informationQUICK FACTS. Implementing Business Intelligence and Retail Signal Solutions for Sony PlayStation TEKSYSTEMS GLOBAL SERVICES CUSTOMER SUCCESS STORIES
[ Manufacturing, Enterprise Applications and Middleware Services ] TEKSYSTEMS GLOBAL SERVICES CUSTOMER SUCCESS STORIES Client Profile Industry: Video and computer entertainment Global Revenue: $77.58 billion
More informationSolution White Paper Powering Innovation and Growth with Digital Enterprise Management
Solution White Paper Powering Innovation and Growth with Digital Enterprise Management Transform IT to drive success in the era of digital business Table of Contents 1 EXECUTIVE SUMMARY 2 WHAT IS THE DIGITAL
More informationOVERVIEW MAPR: THE CONVERGED PLATFORM FOR RETAIL
OVERVIEW MAPR: THE CONVERGED PLATFORM FOR RETAIL 1 CREATING LASTING EXPERIENCES FOR SHOPPERS The retail market is being redefined by changing shopper behaviors. As digital technologies spread and the shopper
More informationLeading the Media Industry in Service Management
The value of ServiceNow is well known throughout our organization. It s so fast and easy to use that people are now coming to us and asking how we can streamline more workflows and solve more business
More informationVeritas 360 Data Management Suite. Accelerating Digital Transformation Through Multi-Cloud Data Management.
Veritas 360 Data Management Suite. Accelerating Digital Transformation Through Multi-Cloud Data Management. When digital transformation is done right, it s like a caterpillar turning into a butterfly,
More informationFINACLE SERVICES: API MANAGEMENT USING CA API GATEWAY
FINACLE SERVICES: API MANAGEMENT USING CA API GATEWAY Executive Summary Banks embarking on a digital transformation in today s connected world need to thrive, compete and evolve. To accelerate this transformation,
More information< < CLOSING THE COMPETITIVE OPPORTUNITY GAP DEVELOP YOUR STRATEGY OUR WORLDWIDE PRESENCE OPTIMIZE YOUR SYSTEMS SIMPLIFY YOUR ENVIRONMENT
CLOSING < < PAYMENTS INDUSTRY BY THE NUMBERS These statistics are indicative of a definitive shift that s taking place in the payments market: 1/3 of retail banking revenues will go to new non-bank players
More information