SAP NetWeaver Service Select for Master Data Management. Tuesday October 26 th 2004

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1 SAP NetWeaver Service Select for Master Data Management Tuesday October 26 th 2004

2 SAP Service Select From SAP Consulting Greg Tomb Senior Vice President and General Manager SAP Consulting SAP America Inc.

3 SAP Customer Services Network SAP Customer Services Network provides the most comprehensive SAP solution services, including: Consulting Education Support Custom Development Hosting

4 What Do These Numbers Mean to You? ,000 21, ,000

5 SAP Consulting SAP Consulting provides best-in-class services for innovative business and IT solutions, helping our customers to achieve a competitive advantage SAP Consulting is an experienced partner you can trust. A truly global organization A network of 9,000+ SAP consultants in more than 50 countries Offering complete, integrated, and consistent business and implementation consulting Services for businesses of any size, geographic scope, or industry Up to date business and solutions expertise and extensive process and industry knowledge Services and best practices from a single & consistent source yielding lower total cost, faster ROI Minimal Risk and higher customer satisfaction Flexible organizational-change management services

6 SAP Service Select SAP Service Select Innovative Program from SAP Consulting Deliver value by providing rapid ROI with reduced risk Achieve your business goals within your budget Offerings include workshops, assessments, and accelerated implementation packages Span a variety of mysap products and industry solutions

7 SAP NetWeaver Service Select for Master Data Management Michael Briles NetWeaver Implementation Specialist SAP Consulting SAP America Inc.

8 Customer Business Challenges To be competitive in the market, companies greatly depend on effectively designed and executed business processes. However, most companies focus on leveraging their IT-Landscape by point-to-point connectivity. Master data is deployed across a heterogeneous IT landscape with different semantics, but describing the same business content. This makes companies vulnerable to great redundancies and results in high costs for multiple content maintenance.

9 SAP Master Data Management (MDM) Benefits SAP NetWeaver Web Services Architecture Integrate and consolidate master data without giving up investments in the existing infrastructure. Store, change and consolidate master data and ensure that this data is consistently distributed to other systems within the IT landscape. Provide up-to-date information on products, product catalog information, business partners, or documentation -- be it in engineering, procurement, manufacturing, marketing, sales or service.

10 SAP MDM Product Description Composite Application Framework SAP NetWeaver People Integration Multi-Channel Access Portal Information Integration Business Intelligence Process Integration Integration Broker Collaboration Knowledge Management Master Data Management Business Process Management Application Platform J2EE ABAP DB DB and OS Abstraction Life Cycle Management SAP Master Data Management (SAP MDM) a key capability of SAP NetWeaver -- provides a common framework for maintenance and deployment of master data, based on an open Web-based architecture for business collaboration. It is designed to solve the widespread challenges of data integration from multiple systems, physical locations, and diverse vendors, and then utilize the harmonized data to support collaborative e- business scenarios in heterogeneous IT system landscapes.net WebSphere

11 SAP MDM Enables Better Process Execution SAP MDM provides business content: Pre-packaged change management forms, and workflow Pre-configured reporting and matching rules Pre-defined data model SAP MDM Adds Value: Reduces overall data maintenance costs by preventing multiple processing in different systems. Accelerates process execution by providing sophisticated data distribution mechanisms to connected applications. Ensures data consistency and accuracy and therefore reduces error-processing costs due to inconsistent master data. Improves corporate decision making in strategic sales and purchasing by providing up-to-date information to all people.

12 Ramp-Up SAP MDM 3.0 Timeline Develop Deploy Optimize 12 weeks 4 weeks Recruitment Period This is a great time to get ready by using our Pre-Implementation options of SAP NetWeaver Service Select for MDM 6 months Unrestricted Shipment Ramp-Up Period June 2004 September 20, 2005 March 20, 2005 Start Customer Recruitment Active Enrolment Process Customer evaluation and selection Begin Ramp-Up Begin Unrestricted Shipment

13 Ideal Customers for SAP NetWeaver Service Select for MDM Customers wanting to better manage information processing Companies with heterogeneous IT landscapes with SAP & non-sap systems SAP Install Based Customers SAP Customers with SAP XI Customers with multiple systems, multiple physical locations and/or diverse vendors

14 SAP NetWeaver Service Select for MDM Value Proposition Fast ROI Leverages Pre-delivered standard content Quick Win Explore SAP MDM in Your Own Environment Reduce Master Data Maintenance Costs Reduced Risks and Costs Related to Implementation

15 Key Opportunity Areas Business Drivers With SAP NetWeaver Service Select for MDM, we can help identify key areas of opportunity and work side-by-side with you to realize them Business Driver Examples Vendor Master Ease of supplier rationalization and score-carding Intelligent decision making through rigorous spend analysis Customer Master One single view of the customer base Increased customer satisfaction Less invoicing errors Key Opportunity Areas Item Master Technical Asset Master Reduced inventory by having the right quantity of the right part Reduced effort in data management by reducing duplication Reduced inventory by having the right quantity of the right part Reduced stock-out situations and hence increase productivity Reduced lost time in document search Knowledge Management Ease of finding the right document Provide one-stop shopping for all pertinent information related to any master record Change Master Availability of complete audit-trail of the change history Increase in efficiency by providing master file audit-ability

16 SAP NetWeaver Service Select for MDM Options Product Overview: Presentation of MDM Processes Product Demonstration Business Case Development Data Cleansing/Transformation Options Data Management Organization Models Assessment / Scoping Workshop: Implementation Proposal/Roadmap Landscape Design Data cleansing & transformation strategy Proof of Concept: MDM Systems Installation w/ EP,XI Blueprint including data mapping Basic Configuration of MDM Components Knowledge Transfer Project Plan

17 Framework for Delivery Pre and Post Implementation Options Estimated timeline / resource requirements for Business & Strategic Options Service Select Options Duration Deliverables * Be Prepared! These Pre-Implementation Service Select Options can prepare you company for an MDM implementation when it reaches GA status in early 2005! Data Management Project Plan, Identification * Business Case Development of Value Opportunities/Key External & Internal 2-3 Weeks Business Drivers * Data Management Organization Models * Data Cleansing / Transformation Options Validation & Value Management 2-3 Weeks 4-5 Weeks 2-3 Weeks Data transformation strategy, data process and organizational models, master data quick hits, evaluation of technical options Master data architecture implemented, successful data cleansing & migration prototypes, value management/adherence to business case Post-implementation value measurement, enduser training, validation of data management architecture, continuous data improvement 2-3 resources weeks* *Estimates will vary depending on scope and requirements of proposed solution

18 Framework for Delivery SAP MDM Proof of Concept Estimated timeline and resource requirements MDM Implementation Task Time Line Deliverables Product Overview Assessment / Scoping Workshop Systems Installation & Blueprinting Configuration.5-1 Day 2 days - 1 Week 4-6 Weeks 4+ Weeks Presentation of MDM Processes Implementation Roadmap; Landscape Design, Identify Quick Hit Scope MDM, XI, EP, Systems Installed, Blueprinting define data mapping strategies; data processes Refine Implementation Roadmap, MDM Prototype based on Customer Parameters 3-4 resources weeks* *Estimates will vary depending on scope and requirements of proposed solution

19 Key SAP NetWeaver Service Select for MDM Package Criteria MDM Proof of Concept Delivery Account Teams Need to Evaluate Customer s fit to SAP NetWeaver Service Select for MDM Package Hardware is available before project begins and is sized to SAP requirements Software is Onsite Project Scope is documented and agreed to before project begins Experienced SAP MDM Resources are engaged in the functional and technical areas Customer Management Commitment Customer Resource(s) part of project team and trained

20 Service Select Implementation: High Level Estimate Sample Selected Packages Product Overview Business Case Development Scoping Workshop Installation & Blueprint Final Configuration Validation & Value Mgmt Total Duration ~ Duration Day 2 3 weeks 2 Days 1 Week 4 6 weeks 4 + weeks 2-3 weeks weeks Estimates are based on a very high-level understanding of the scope More detailed scoping is necessary to establish an accurate estimate of the project duration

21 PoC Project Resources High Level Estimate Client Resources: Project Manager Master Data Manager Master Data Specialist Master Data Administrator SAP Consulting Resources: Master Data Consultant (.5 FTE) MDM Solution Consultant/Functional Lead MDM Systems Consultant/Technical Lead Exchange Infrastructure Consultant (.5 FTE) Enterprise Portal Consultant (.5 FTE) BW Specialist (.5 FTE) Total CLIENT Resources FTEs Total SAP Consulting FTEs

22 Role Definitions Customer Resources Project Manager: Responsible for traditional project management activities Master Data Manager: Responsible for controlling the master data management process (for example, initial data loads, creating, maintaining, and distributing master data across various landscapes) Master Data Specialist: Responsible for supporting the Master Data Manager in the processing of master data (for example, matching data, maintaining specific object data, etc.), process SME understands the master data objects Master Data Administrator: Responsible for performing administrative, technical and customizing tasks in the MDM environment (i.e. system administration, technical monitoring, other technical and administrative tasks), technical application person, configuration responsibilities, counterpart to the solution consultant MDM System Administrator / Basis Team

23 Role Definitions SAP Consulting Resources MDM Program Manager: Responsible for efficient and effective use of resources, methodology, project management processes, issue resolution, budget management. Interfaces with the project team, reviews deliverables and milestones, and quality. Key SAP representative on the Executive Steering Committee Master Data Strategy/Business Lead Consultant(s): SAP responsible for aligning with business case and value realization model, assist in development of customer s data management organization, process design, and governance structure, align business processes to MDM implementation, supports critical business processes MDM Solution Consultant / Functional Lead: Possesses in-depth knowledge of SAP MDM 3.0 application and is responsible for design and implementation of MDM business scenarios. Provides knowledge transfer of the MDM application to customer s designated master data resources Exchange Infrastructure (XI) Consultant: Responsible for performing configuration steps within the Integration Builder of the Exchange Infrastructure, including message mapping and routing, and configures the System Landscape Directory and required XI Adapters Enterprise Portal (EP) Consultant: Responsible for Installing and configuring the SAP Enterprise Portal for use with MDM 3.0 MDM Systems Consultant / Technical Lead: Responsible for overall technical installation of all MDM 3.0 components and configuration to enable communication between them. May be able to support XI and EP consultant s tasks BW Specialist / Analytics Reporting: Develops reports based on SAP MDM Key Mapping Framework

24 Summary: SAP NetWeaver Service Select for Master Data Management Benefits Maximize SAP Investment Maximize Standard Content SAP NetWeaver Service Select for MDM Deliver Standard SAP MDM Functionality Consolidating and Harmonizing Customer Master Data in a PoC Environment in 60 to 80 days Low Risk / Low Cost Fast ROI Knowledge transfer reduces rollout costs Quick Win for Information Stake Holders Facilitates Globalization Helps you understand what you don t know

25 SAP Master Data Management Executive Forum Tuesday, November 16, :00 AM 1:00 PM Newtown Square, PA Agenda will include: Expert presentations Customer testimonials Demonstrations of how SAP MDM enables better: Supplier relationship management Global spend analysis Global data synchronization Enterprise product content management To register & learn more, please visit:

26 Key Contacts For more information regarding this or other SAP Service Select offerings, please contact the SAP Customer Engagement Manager (CEM) assigned to you. If you do not know the name of your SAP representative, please send an with your inquiry and contact information to: A Customer Engagement Manager (CEM) from SAP will respond to your inquiry.

27 SAP Service Select Offerings Workshops and and Assessments: SAP SAP Sarbanes-Oxley Sarbanes-Oxley Service Service Select Select workshop workshop SAP SAP Upgrade Upgrade Service Service Select Select assessment assessment SAP SAP System System Consolidation Consolidation Service Service Select Select assessment assessment SAP SAP NetWeaver: SAP SAP NetWeaver NetWeaver Service Service Select Select for for Business Business Intelligence Intelligence SAP SAP NetWeaver NetWeaver Service Service Select Select for for Exchange Exchange Infrastructure Infrastructure SAP SAP NetWeaver NetWeaver Service Service Select Select for for Master Master Data Data Management Management SAP SAP NetWeaver NetWeaver Service Service Select Select for for Enterprise Enterprise Portal Portal Accelerated Implementations: SAP SAP Interaction Interaction Center Center Service Service Select Select SAP SAP Demand Demand Planning Planning Service Service Select Select SAP SAP Business Business Planning Planning and and Simulation Simulation Service Service Select Select SAP SAP E-Selling E-Selling Service Service Select Select Accelerated Implementations for for Midsize Businesses: SAP SAP Enterprise Enterprise Service Service Select Select SAP SAP Professional Professional Services Services Service Service Select Select SAP SAP High High Tech Tech Service Service Select Select SAP SAP Consumer Consumer Products Products Service Service Select Select