QuickSpecs. What's New Support for Dynamic LUN/RAID migration feature Snapshot capabilities on Large LUN. HP Business Copy EVA Software.

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1 Overview HP StorageWorks Business Copy EVA Software is an array based application that utilizes a powerfully simple HP Replication Solutions Manager GUI to create, manage and configure local replication on the HP Enterprise Virtual Array product family. Business Copy EVA shares an integrated management interface with HP Continuous Access EVA. The replication manager manages all local and remote replication features across the full EVA family. With the combination of the Business Copy's unique MirrorClone, Snapclone and Vsnap local replication technologies and an unparalleled easy to use replication manager interface, businesses now can achieve new IT efficiencies. HP Business Copy offers Simplicity without Compromise! Not only is managing replication easier, it also results in the ability to make replication: Less expensive through faster, automated space efficient methods More accessible to other groups that can non-disruptively use production data for other key business activities Less labor intensive allowing a much greater use of valuable IT people resources What's New Support for Dynamic LUN/RAID migration feature Snapshot capabilities on Large LUN Business Copy EVA Advanced replication local replication functions supported by the array firmware include the ability to create modify and delete snapshots and clones. Other functionality such as mounting and unmounting of volumes and interaction with production applications can be accomplished by using a scripting language such as the HP Storage System Scripting Utility (SSSU) to create user-defined scripts or via the new CLUI. Users can also manage both local and remote replication tasks through the use of HP Replication Solutions Manager graphical User interface described in the next section. Single path configurations are supported. Snapshots and clones are useful tools to facilitate data restores, minimize downtime for backups, perform application testing, support data mining, and use in decision support tools. Two methods for generation of basic local point-in-time copies through Business Copy EVA include (See Replication Solutions Manager section for information on advanced management): HP Command View EVA can be used to create Snapshots, MirrorClones, Snapclones and Vsnaps through a graphical user interface. This software runs on the Storage Management Appliance or Windows based server in the SAN and can be accessed via a web browser. Refer to the Command View document at for more details Dependencies: HP Command View EVA, HP Business Copy EVA and the HP Storage Management Appliance, or a general purpose server HP Storage System Scripting Utility (SSSU) is included with the platform kits and can be used to generate scripts on the host server to create snapshots, Vsnaps, MirrorClones and Snapclones. User defined scripts can be created using this tool to manage replication at the array level. HP Command Scripter performs the same basic functions (create, modify and delete) for the MA/EMA and more information about it can be found at HP Business Copy EVA supports several types of replicated volumes created by the HSV controller; standard snapshots, Vsnaps and MirrorClones, Snapclones. The VCS controller supports standard snapshots, Vsnaps and Snapclones. All are point-in-time copies of data and are useful tools to minimize downtime for backups, perform application testing, support data mining, and improve throughput. Dependencies: Command View EVA and the Storage Management Appliance or a general purpose DA Worldwide Version 35 May 9, 2014 Page 1

2 Overview server (see OS support table). And optionally, the Storage System Scripting Utility (SSSU) included with platform kits Descriptions: Snapshots: A standard snapshot (full allocated) is a point-in-time virtual copy of the data, created in seconds and usable immediately, providing maximum flexibility for user applications. Disk capacity is reserved to accommodate the original size of the source volume. This process may be completed by allowing HP Business Copy EVA to automatically execute all tasks in the snapshot creation, or by creating a target container (3-Phase) to accelerate the snapshot creation. Please review the HP Business Copy documentation for more information on this feature. Vsnaps: Virtually capacity free snapshots (demand allocated) allow the user to create a point-in-time copy, or demand allocated snapshot, of a specified Virtual Disk (LUN). Vsnap is similar to the standard snapshot (fully allocated) except that it does not reserve the same amount of disk capacity as the production volume being copied. The amount of disk capacity used by the copy volume will grow as data in the production volume changes over time or if the Vsnap is set to read/write, and data is written directly to the Vsnap. The result is that a Vsnap is a true space-efficient copy where capacity is not wasted reserving space. This saves valuable capacity and reduces workload by automatically using space as needed. MirrorClone: MirrorClone provides an alternative to a snapshot by allowing the user to make a full, bytefor-byte, point-in-time copy of a source LUN that can be mounted to a secondary server. MirrorClone will track all changed blocks and can re-sync with the source LUN to create a new point-in-time copy, or can be used to instantly restore the source. Snapclones: A Snapclone is a complete clone copy of a specified Virtual Disk (LUN). With traditional arrays, a clone can take hours to build depending on its size. Unlike traditional clones, HP Business Copy EVA Snapclones are available virtually immediately. Within a few seconds of when the Snapclone is taken, the entire clone copy is available for use. The Snapclone normalizes in the background so that no time is wasted waiting for the copy to complete. Enterprise Snapclones can also be taken in any redundancy level (RAID 0, 1, or 5). Snapclones provide the ability to take and use a clone without extensive advance preparation. Long "re-synch" times are also eliminated with Snapclones since a current clone copy can be available for use in minutes, not hours. Snapclones can also be created in different disk groups allowing users to copy the data to lower cost drives such as FATA. This process may be completed by allowing HP Business Copy EVA to automatically execute all tasks in the Snapclone creation, or by creating a target container (3-Phase) to accelerate the Snapclone creation. Please review the HP Business Copy documentation for more information on this feature. Dynamic LUN/RAID migration: Dynamic LUN/RAID Migration is a Business Copy EVA software feature that supports multiple tiers of storage and simplifies the repetitive and costly task of data migration among these tiers. Infrequently used data can be moved easily to more space-efficient RAID levels and lower-cost HDDs, and can be moved back to higher performance drives when needed. This requires little operator intervention, reduces the risks historically associated with moving data, and reduces performance slowdowns. Importantly, data remains continuously available so that data migration imposes fewer interruptions to IT operations. The result is an opportunity to save on storage capital and operational expenses, to increase data availability and I/O performance, and to configure data protection appropriate for the value of the data. Cross Vraid Snapshot and Snapclones: EVA allows for increased flexibility and improved capacity utilization by supporting changing the Vraid type with Cross Vraid Snapshot and Snapclone, within the same disk group and Cross Vraid Snapclone across disk groups. Cross Vraid Snapclone also supports DA Worldwide Version 35 May 9, 2014 Page 2

3 Overview changing the Vraid type when Snapcloning from a high performance disk group to a FATA disk group. Instant Restore: With the EVA4000/6000/8000 series arrays, users can restore a source volume using a normalized Snapclone, MirrorClone, MirrorClone Snapshot, Snapshot or any other Vdisk of the same size. This allows for quick recovery of a source should the volume become corrupted. HP Replication Solutions Manager graphical User Interface HP Business Copy EVA comes complete with HP Replication Solutions Manager, a graphical user interface and scripting environment, that greatly simplifies storage management by creating, running, and managing storage replication jobs using controller based snapshots and clones. This interface simplifies the complex tasks involved with utilizing controller-based snapshot and clone technology. With HP Replication Solutions Manager users easily can manage both remote* and local replication* across the full EVA product family. By virtually removing the complexity associated with both small and large replication environments, point-in-time copies and remote replication are managed and configured with just a few mouse clicks. To assist the user, Information on the replication environment is presented in a variety of views, including an interactive topology manager that allows each user to select their viewing preference. In addition, HP Replication Solutions manager provides a scripting interface for additional flexibility. HP Replication Solutions Manager is comprised of two parts, the server component that runs on the HP Storage Management Appliance, or a Windows based server in the SAN and the host agents that run on each host in the SAN to offer a more automated local replication process. For example, the host agent software provides the ability to suspend and resume database I/O, launch applications, and dynamically mount Snapshots, Vsnaps, and Snapclones to servers. Dependencies: HP Command View EVA HP Command View EVA License(s)-to-use for the full raw capacity for each EVA HP Business Copy EVA License-to-use (LTU) for equal to, or greater than the capacity being replicated General purpose server (see OS support table). Processor: 1.26 GHz (minimum) Memory: 2 GB (minimum) Free Disk Space: 350 MB for installation plus 10 MB for each managed array for systems without HP OpenView Storage Area Manager Free Disk Space: 750 MB for installation plus 10 MB for each managed array for systems with HP OpenView Storage Area Manager * Some features of HP Business Copy EVA are only available through HP Replication Solutions Manager EVA DA Worldwide Version 35 May 9, 2014 Page 3

4 Overview Business Copy EVA Uses Recover from disk- HP Business Copy EVA offers the ability to instantly restore a source storage volume (Vdisk) with a fully normalized Snapclone, Snapshot* or Vdisk of the same size. This advanced function allows an application to be brought back online quickly should a storage volume become damaged, or corrupted. Backup HP Business Copy EVA together with Backup Solutions provide users with a complete, automated, non-disruptive backup solution. With this solution, users can effectively "eliminate the backup window" by making a snapshot or clone copy of the data to be backed up, mounting it to a backup server, and backing it up as a separate process from normal application processing. Application downtime can be reduced from many hours to a few seconds thus giving the user greater application availability. The scheduler* also can be configured using the Round Robin feature to keep a set of up to 7 Snapshots available based on time period, by automatically deleting the oldest and creating a new one. Application testing A copy of production data can be made with a snapshot or clone and then mounted on a computer in a test environment. Since both snapshots and clones can be written to without affecting the actual production data, they are ideal for this application. If data is corrupted as a result of the testing, the copy can be deleted and another created. Data Mining By creating a clone of production data, data mining processes can be run from the copy without impacting the performance of the production volumes. Work Distribution Multiple clones of a single production volume can be made and then be used by a parallel processing application to greatly enhance processing throughput. * Available only through HP Replication Solutions Manager EVA Operating System and Browser Support Please refer to the HP Compatibility Guide for the latest information on supported operating system and browsers. The guide contains information on the following HP Storage Software: HP Continuous Access EVA Software HP Command View EVA Software HP Replication Solutions Manager EVA Software The document can be found at any of the above product pages on HP.com by selecting technical documentation link. docindexid=64179&taskid=135&prodtypeid=18964&prodseriesid=315919, or by ordering part number T DA Worldwide Version 35 May 9, 2014 Page 4

5 Standard Features HP Storage Management Appliance, Management Server, General Purpose or HP NAS Server Operation Replication Solutions Manager Server software runs on the Storage Management Appliance; a server in the SAN running Microsoft Windows Server or the HP NAS Storage Server. This architecture offloads replication job processing from SAN hosts and centralizes management making administration and upgrades much easier across the SAN. Suspend and Resume of Applications HP Business Copy EVA can execute scripts on the hosts to suspend and resume the processing of applications and enable creation of file consistent copies of the data. (Available only through HP Replication Solutions Manager EVA) Dynamic Mounts of Snapshots, Snapclones, and Clones HP Business Copy EVA can mount snapshots and clones on an enabled host computer (one that is running a host agent). This is done dynamically so that the host does not have to be re-booted. The snapshot or clone volume will look to the host just like any other volume. (Available only through HP Replication Solutions Manager EVA) Launching Third Party After snapshots or clones have been mounted on the backup server, the HP Business Copy EVA software is Vendors Backup Software compatible with backup jobs using HP Data Protector as well as VERITAS, Legato, Computer Associates software or other vendor's software. Jobs can also be launched from the backup software's pre- and postexecution steps, if desired.* HP offers a range of solutions to protect your valuable information and make your operations resilient. Our business continuity storage solutions comprise data protection and disaster tolerant solutions. These solutions can be found at: * Available only through HP Replication Solutions Manager EVA Host Cluster Support Replication Solutions Manager host agent support for clusters includes: Please refer to the HP Compatibility Guide for the latest host cluster support The document can be found at any of the above product pages on HP.com by selecting technical documentation link. contenttype=supportmanual&lang=en&cc=us&docindexid=64179&taskid=135&prodtypeid =18964&prodSeriesId=315919, or by ordering part number T Logical Volume Manager Support Business Copy is compatible with volumes created with the following: HP Please refer to the HP Compatibility Guide for the latest for the latest host Volume Manager support The document can be found at any of the above product pages on HP.com by selecting technical documentation link. contenttype=supportmanual&lang=en&cc=us&docindexid=64179&taskid =135&prodTypeId=18964&prodSeriesId=315919, or by ordering part number T DA Worldwide Version 35 May 9, 2014 Page 5

6 Standard Features Web based Application HP Business Copy EVA is also accessible from systems that have a supported Web browser. Microsoft Internet Explorer (IE)) can access the Graphical User Interface (GUI) providing either local or remote access.* *Available only through HP Replication Solutions Manager EVA Distribution Media Business Copy for EVA is an EVA firmware feature, the management of Business Copy EVA can be done using HP Replication Solutions Manager and HP Command View EVA Software. All of the components in the Business Copy EVA kit are also available as downloads at: The Business Copy EVA server and host agent downloads can be installed as upgrades to existing software or new full versions. Documentation Kit. The Documentation CD-ROM includes the online Help & User Guide (HTML files) and print-based documentation (PDF files). No printed documents are in the kit, other than the Read Me First. HP Web Site. On HP.com, print-based documents are contained in a zip file on the BC Drivers and Software page. They are also available as individual documents on the BC Technical Documentation page at: SupportManual&docIndexId=3124&locale=en_US&prodTypeId=12169&prodSeriesId= Title Read Me First Update Read Me First Online Help & User Guide CD-ROM HP Web Site * * * * Description Critical information that new users you should know before installing the RSM server and host agents. Critical information that existing users should know before updating the RSM server and host agents. Online help (immediate assistance) and general user guide for RSM server, host agents, jobs, and job operations. Getting Started Guide * * Overview of startup considerations and procedures. Network Administration Guide Installation Guides * * * * Detailed support matrices, configurations, and troubleshooting information. Installation procedures for: the RSM server, each RSM host agent (by OS), and the JREserver. Release Notes * * Last minute information for: the RSM server and each RSM host agent (by OS). Using BC with Continuous Access EVA and Data Replication Manager Application Notes SQL Server w/dbutil Application Notes * * * * Best practices for using HP Business Copy EVA in the same environment with HP Continuous Access EVA or Data Replication Manager Best practices for using BC server, host agents, and DButil with Microsoft SQL Server DA Worldwide Version 35 May 9, 2014 Page 6

7 Standard Features Replication License Key Instructions * Procedures to activate a BC replication license key. The document is included in BC replication license-to-use (LTU) kits. *You may print the electronic software documentation as reasonably necessary to exercise your license to use the software. NOTE: HP Replication Solutions Manager (RSM) EVA is an advanced management interface for HP Business Copy EVA and HP Continuous Access EVA Software Licensing This software is furnished under the licensing provisions of HP's Standard Terms and Conditions. For more information about the HP licensing terms and policies, contact your local HP office. Product Licensing With the HP Replication Solutions Manager EVA GUI, both remote replication and local replication features* can be managed. For all of these features to be enabled, both HP Continuous Access (remote replication features) and HP Business Copy (local replication features) must be licensed. If any feature is not licensed, the action will fail and be logged in the event pane. Please note that when using the Cascaded Replication feature both a HP Business Copy and an HP Continuous Access license must be installed at the intermediary site where a Snapclone of the data is required. * Some features of HP Business Copy EVA are only available with the use of HP Replication Solutions Manager EVA HP Business Copy for EVA offers a simple method of licensing. See the Ordering Information section for more details. Licensing Guidelines: HP Replication Solutions Manager EVA can be downloaded at no additional charge with the purchase of either HP Business Copy EVA, or HP Continuous Access EVA License-to-use (LTU). HP Business Copy EVA licenses are not transferable to like, or unlike EVA models. When enabling HP Business Copy EVA features on an EVA a new license must be purchased, or in some cases an upgrade license may be purchased if upgrading an existing EVA array's model that already has HP Business Copy enabled. HP Business Copy EVA requires that the HP Command View EVA is in full compliance to license requirements of its software terms. If HP Command View EVA is non-compliant, some features in HP Business Copy may not be fully enabled, or work properly. DA Worldwide Version 35 May 9, 2014 Page 7

8 Service and Support, HP Care Pack, and Warranty Information HP Care Pack Services HP Care Pack Services offer upgraded service levels to extend and expand your standard product warranty with easy to buy, easy to use support packages that help you make the most of your hardware and software investments. They let you choose the support levels that meet your business requirements, from basic to mission-critical. They help you contain total cost of ownership. HP Care Pack warranty extensions can be purchased along with HP products to cost-effectively upgrade or extend your warranty. For many products, post-warranty HP Care Pack Services are available when your original warranty has expired. Why purchase an HP Care Pack service? Your standard warranty protects against product defects. HP Care Pack Services help you guard against unplanned downtime, which can reduce your productivity and profitability. These convenient service packages: Protect your investment in HP products Provide consistent, predictable levels of support across your entire department or business Ease budget planning with fixed-cost support that includes parts and labor Give you direct access to proven technical and problem-solving expertise Offer a choice of response-time and repair-time commitments Deliver prompt, measurable results Are available whenever and wherever you do business HP Care Pack availability may vary by country and product. Supporting your Adaptive Enterprise journey HP Services helps you make the Adaptive Enterprise real for your organization. The breadth, depth, and quality of HP hardware and software support services can help you improve the performance of your IT support processes and resolve the complex software and hardware problems that tax user productivity. HP Care Pack services help you increase IT environment stability, efficiency, and agility from the desktop to the data center, and improve the productivity of your employees. Warranty and Services Includes one year of HP Foundation Care 24x7 Service (software technical support and software product Included with the Product and documentation updates). HP warrants only that the Software media will be free of physical defects for a period of ninety (90) days from delivery. For more information about HP's Global Limited Warranty and Technical Support, visit To continue receiving software technical support, product updates and new documentation you must purchase the appropriate HP Care Pack. See "Available HP Care Pack" section of this document for more information DA Worldwide Version 35 May 9, 2014 Page 8

9 Service and Support, HP Care Pack, and Warranty Information Recommended Services HP Data Replication Solution Service Accelerate your time-to-roi with HP implementation and integration expertise Enjoy rapid results when you deploy industry-leading HP Data Replication technologies Provides optimal solution to meet your IT and business needs via flexible, scalable Three years of HP Software Support 24 x 7 Improve the productivity of system managers and operators Improve system performance and reduce downtime due to software defects Expedite problem resolution through expert-level technical resources Enjoy consistent service coverage across geographically dispersed sites Update HP and selected third-party software at a predictable cost Take advantage of subscription savings on software updates Keep your license compliancy up-to-date Available HP Care Pack Services Extend your product warranty with a wide choice of cost-saving support packages. HP Care Pack Services are sold by HP and HP authorized enterprise and commercial resellers. Services for customers purchasing via direct and enterprise resellers are quoted using HP order configuration tools. Additional information about HP Care Pack Service features and benefits is available at Key for HP Care Pack Service availability in the table below: E = Service available for customers purchasing direct and via enterprise resellers C = Service available for customers purchasing via commercial resellers N/A = Service not applicable HP Installation HP Data Replication Solution Service HP Care Pack Services Deployment and Per Event Services For more information about Deployment and Per Event Services for HP Storage, visit Service Available HP Care Pack Services Availability Services 1 yr 3 yr 4 yr 5 yr HP Software Support N/A N/A N/A N/A HP Foundation Care 24x7 Service HP Foundation Care 24x7 Service HP Foundation Care 24x7 Service Included E E E N/A N/A N/A N/A N/A E E E E HP Proactive 24 Service E E E E HP Critical Service E E E E To find HP Care Pack Services available via HP authorized commercial resellers, visit E DA Worldwide Version 35 May 9, 2014 Page 9

10 Service and Support, HP Care Pack, and Warranty Information Deployment and Per Event Service Descriptions HP Data Replication Solution Service Ensures a timely, cost-effective deployment of your data replication solution that cuts risk and shortens your time-to-results. esupport HP esupport is a portfolio of technology-based services that assist you with managing your business environment from the desktop to the data center. Support Portal The HP support portal provides one-stop access to the information, tools and services you need to manage the daily operations of your IT environment. Features include: Access to self-solve tools (including search technical knowledge base) Efficient logging and tracking of support cases Collaboration with other business and IT professionals Download of patches and drivers Access to diagnostic tools Proactive notification of relevant information Access to certain features of the support portal requires an HP service agreement. To access the support portal, visit Instant Support Enterprise Edition (ISEE) HP Instant Support Enterprise Edition (ISEE) provides a single remote monitoring and support solution for your IT data center. ISEE uses continuous hardware event monitoring and automated notification to identify and prevent potential critical problems. ISEE is a feature of HP Hardware Support Onsite Service with Next-Day response or better, Proactive Essentials, Proactive 24, Critical Service and warranty support for the selected products. For more information or to download ISEE, visit HP Education Services For more information about HP Education Services for Storage and SAN, visit Disaster Tolerant Management Service This service leverages HP's industry-leading clustering and Continuous Access technologies plus HP's worldwide recovery centers to provide customers with a cost-effective, proven approach to disaster tolerance. A complete life cycle suite of services addresses customer facilities, infrastructure design and implementation, monitoring and management of the infrastructure, a comprehensive disaster recovery plan, staff training, and periodic rehearsals. The service provides a business solution approach to disaster tolerance with proven quality of service and a single point of accountability. It delivers predictable recovery times and right-first-time implementation with worldwide, multi-site solution deployment. DA Worldwide Version 35 May 9, 2014 Page 10

11 Service and Support, HP Care Pack, and Warranty Information DT Managed Services include: Pre-installation briefing, configuration verification, and project appraisal Dual redundant management station installation and customization Disaster tolerance lab training for system managers and operators Technical recovery plan review Disaster recovery test suite design and execution Product Support Product Support gives the customer access to HP's experienced technical support resources as well as access to HP's Information Services database for support on a variety of multi-vendor/multi-platform software products. Product support includes escalations and problem coordination with the appropriate engineering group. HP Services offer a variety of options to allow you to tailor your product service to meet the needs of your organization. Basic services on products can be uplifted from day one to ensure you receive the service you need when you need it. Software product services Standard software support (HP Care Pack or annual support contract) 24 x 7 is available 24 hours per day, Monday through Sunday, including holidays, and access rights to new versions, software product and documentation updates. Installation and Startup Service (software installation, configuration, startup testing and knowledge transfer) Tailored support contracts based on personalized statement of work: contact your local support center via HP Care Pack services ordered via: The following services are offered as HP Care Pack Services at the time of product order Pre-merger HP sales systems are configured using Sales Builder for Windows and must be ordered with the product. For additional software product services information for North American HP Care Pack services, as well as orderable part numbers, please refer to the URLs listed below: All storage services: Care Pack Priority Services: Software Support Care Pack Services: Installation and Startup Service: DA Worldwide Version 35 May 9, 2014 Page 11

12 Ordering Information The HP Business Copy Order Process Order HP Command View EVA v9.3 and HP Replication Solutions Manger v5.2 media kit For each EVA array that will use Business Copy, order the appropriate license-to-use (LTU) to obtain the required license capacity necessary to meet the customer's replication needs. Order HP Business Copy EVA Support Products, including installation and startup. See Software Product Services section of this document. If you purchase the 1TB entry level capacity and later want to upgrade to Unlimited Capacity use per EVA LTU option, then you must order the "Upgrade to Unlimited Capacity use per EVA LTU" part number. HP Business Copy EVA Ordering Guidelines EVA4000 Series Description Part Number HP Business Copy EVA4000 LICENSE-TO-USE (LTU) Part Numbers HP Business Copy EVA4000 Series Unlimited Software License T5336A Electronic Delivery LTU HP Business Copy EVA4000 Series Unlimited Software E-Delivery LTU T5336AAE HP Business Copy EVA Ordering Guidelines EVA4400 Series Description Part Number HP Business Copy EVA4400 LICENSE-TO-USE (LTU) Part Numbers HP Business Copy EVA4400 Unlimited Software LTU T5476B HP Business Copy EVA4400 Upgrade to Unlimited Software LTU T5478B Electronic Delivery LTU HP Business Copy EVA4400 Unlimited Software E-Delivery LTU T5476BAE Electronic Delivery LTU HP Business Copy EVA4400 Upgrade to Unlimited Software E-Delivery LTU T5478BAE Business Copy Ordering Guidelines EVA6000 Series Description Part Number Business Copy EVA6000 LICENSE-TO-USE (LTU) Part Numbers HP Business Copy EVA6000 Series Unlimited Software License T5339A Electronic Delivery LTU HP Business Copy EVA6000 Series Unlimited Software E-Delivery LTU T5339AAE Business Copy Ordering Guidelines EVA6400 Series Description Part Number Business Copy EVA6400 LICENSE-TO-USE (LTU) Part Numbers HP Business Copy EVA6400 Series Unlimited Software License TA655A HP Business Copy EVA6400 Series Upgrade to Unlimited Software License TA656A Electronic Delivery LTU HP Business Copy EVA6400 Series Unlimited Software E-Delivery LTU TA655AAE Electronic Delivery LTU HP Business Copy EVA6400 Series Upgrade to Unlimited Software E-Delivery LTU TA656AAE Business Copy Ordering Guidelines EVA8000 Series DA Worldwide Version 35 May 9, 2014 Page 12

13 Ordering Information Description Part Number Business Copy EVA8000 LICENSE-TO-USE (LTU) Part Numbers HP Business Copy EVA8000 Series Unlimited Software License T5342A Electronic Delivery LTU HP Business Copy EVA8000 Series Unlimited Software E-Delivery LTU T5342AAE Business Copy Ordering Guidelines EVA8400 Series Description Part Number Business Copy EVA8400 LICENSE-TO-USE (LTU) Part Numbers HP Business Copy EVA8400 Series Unlimited Software License TA658A HP Business Copy EVA8400 Series Upgrade to Unlimited Software License TA659A Electronic Delivery LTU HP Business Copy EVA8400 Series Unlimited Software E-Delivery LTU TA658AAE Electronic Delivery LTU HP Business Copy EVA8400 Series Upgrade to Unlimited Software E-Delivery LTU TA659AAE Business Copy Ordering Guidelines - Upgrades Description Part Number Business Copy Upgrade Part Numbers HP Business Copy EVA8400 Upgrade to Unlimited LTU TA659A HP Business Copy EVA4400 Upgrade to 6400 Unlimited LTU TA660A HP Business Copy EVA4400 Upgradeto 8400 Unlimited LTU TA661A HP Business Copy EVA6400 Upgrade to 8400 Unlimited LTU TA662A Electronic Delivery LTU HP Business Copy EVA8400 Upgrade to Unlimited E-LTU TA659AAE Electronic Delivery LTU HP Business Copy 4400 Upgrade to 6400 Unlimited E-LTU TA660AAE Electronic Delivery LTU HP Business Copy 4400 Upgrade to 8400 Unlimited E-LTU TA661AAE Electronic Delivery LTU HP Business Copy 6400 Upgrade to 8400 Unlimited E-LTU TA662AAE DA Worldwide Version 35 May 9, 2014 Page 13

14 Business Copy Order Scenario Examples Example 1: Customer has purchased an EVA8400 with 10 TBs of raw disk capacity and needs to create three Snapshot copies of a 2TB database. What needs to be ordered? Answer: TThe customer must purchase HP Business Copy EVA software unlimited license for EVA Purchase the latest version of the HP Replication Solutions Manager Media Kit, also order the HP Installation & Startup Service described at: and the Software Support service described at: Example 2: The customer upgrades from EVA 4100 to EVA 6400, can the customer transfer the Business Copy licenses from EVA 4100 to EVA 6400? Answer: The Business copy EVA software licenses are not transferable. So the customer must purchase a new Business Copy EVA software licenses for EVA Example 3: The customer upgrades from an EVA 4100 to EVA 6400, can the customer use model upgrade licenses? Answer: Model upgrade licenses are only supported for within the family or data in place upgrades. So the customer must purchase new Business Copy EVA software licenses for EVA Example 4: Customer has HP Business Copy EVA and wants the new version HP Replication Solutions Manager Answer: Existing customers can upgrade to the new version HP Replication Solutions Manager by downloading the server code and host agent code from the HP Replication Solutions Manager product page ('Support for your product' link) Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Microsoft and Windows NT are US registered trademarks of Microsoft Corporation. Unix is a registered trademark of The Open Group. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. DA Worldwide Version 35 May 9, 2014 Page 14