Staples & OB10. Conference Presentation. Kevin Bourke & Joachim Eckerle Date: Presented by:

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1 Staples & OB10 Conference Presentation Presented by: Kevin Bourke & Joachim Eckerle Date: November 2012

2 Staples Structure $24 Billion USD Global Sales 88,000+ Associates One of the Largest ecommerce Sales Websites 4 Million e-order transactions (Europe) 20 Million e-order line transactions (Europe) 250,000 E-Invoice transactions (Europe) 1.25 Million E-Invoice line transactions (Europe) Retail stores around the Globe. Mail Order Contract supplier.

3 Staples Global Coverage Argentina Australia Austria Belgium Brazil Bulgaria Canada China Costa Rica Czech Republic Denmark Finland France Germany Hong Kong Hungary India Ireland Italy Luxembourg Malaysia Mexico The Netherlands New Zealand Norway Poland Portugal Puerto Rico Russia Singapore Slovakia Slovenia Spain Sweden Switzerland Taiwan Turkey United Kingdom United States

4 Sourcing Consolidation Complete solution for consumables with over 15,000 products: Paper / Office supplies / Technology products / Furniture solutions / Facility supplies e.g. Cleaning, Hygiene and Washroom products / Personal Protective Equipment / Corporate Uniforms / Workwear

5 Quality and Ethically Sourced Products BRANDED Vs NON BRANDED Global Quality Standards Inspection Provider Bureau Veritas (BV) Factory Inspections and Certification Programme Social Accountability Audits 15,000 Stocked Products 9,000 Catalogue Items 3,000 ECO easy Products 4,000+ Staples own Brand Products never had a recall

6 Global Offering by Category & Partner Our extensive network provides the flexible and scalable solution required for a global program. We can implement products and services in locations where and when you need them. Office Technology Print Promotional Furniture Facilities Solutions Solutions Solutions Solutions Solutions Solutions Argentina Australia Austria Belgium Brazil Bulgaria Canada China Czech Republic Denmark Finland France Germany Hong Kong Hungary India Ireland Italy Luxembourg Malaysia Netherlands New Zealand Norway Poland Puerto Rico Singapore Slovakia Slovenia Spain Sweden Switzerland Taiwan Turkey UK US

7 E-Invoicing E-invoicing has grown in recent years, but still represents a small percentage of the total invoices in Europe. % of Electronic B2B, B2G Invoices For Staples on average 15% of our invoices are electronic. Source: 2012 Billentis Report

8 Benefits In addition to the A/P Benefits, Billentis estimates that billers, on average, could reduce billing & collections costs by 57% by transitioning from paper to electronic. Source: 2012 Billentis Report

9 Benefits to Staples Reduced costs & Risk Increased Productivity Fewer rejected invoices Enhanced account reconciliation Improved visibility Faster payment cycles / improved cash flow Compliance Enhanced IT systems optimization Improved relationship with customer

10 Staples & OB10 e-invoicing Number of live accounts on OB10

11 Staples & OB10 e-invoicing Number of live buyer entities on OB10

12 Staples & OB10 e-invoicing Annual number of invoices processed through OB10

13 Live Countries on OB10 Canada United States Germany Netherlands Sweden Denmark Luxemburg Spain Italy Ireland UK France Austria Belgium Poland Ireland Australia New Zealand

14 Other Solutions Market places and e-procurement platforms, e.g., Hubwoo and Ariba E-Invoice is possible, however, there is no flexibility in terms of which format can be used. With OB10, this is a big advantage as Staple s business units can use standard output format regardless their back end system e.g. SAP, Baan etc. In addition, OB10 can validate e-invoice data, based upon client defined rules, to ensure your systems are not impacted by invalid data.

15 Customer Best Practices DOs DON Ts Good communication internally and externally (as supplier will always go to their contacts first); Clear guidelines E-Invoicing is a requirement for doing business Procurement is involved Very good RTB Process Turn on Invoice Status Service (ISS), this is a huge benefit for Staples to view invoice status e-invoicing is optional Program is not well understood internally Procurement is not involved Self-Billing

16 Next steps and challenges We have established one single point of contact on Staples as well as on OB10 side A dedicated team of system / integration engineers from OB10 which is facilitating all our implementations has been established To become one Staples we will invest into systems (Front- / Backend) as well as in resources across the globe. Within Europe we launched a centralized data communication center for all our in- / outbound traffic. Customers are using OB10 as a hub for purchase order transmission, and we are looking forward to enable the purchase order from various customers.

17 Plenary / Q&A Thank you for your time with us today:

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