webinstore IT Refurbishing IT Repair IT Services english

Transcription

1 IT Refurbishing IT Repair IT Services english

2 About us Webinstore AG introduces itself. Discover our strengths and competences: 100% secure, lucrative and sustainable. For more than 15 years, as one of the largest refurbishers in Germany, Webinstore has reliably and securely transformed second-hand IT hardware into fresh capital for companies. Above all, our long standing customers value the fast release of cash, the secure and certified deletion of data, comprehensive IT services as well as timely and trustful implementation of projects. We are able to offer you a vast wealth of experience in combination with top professionalism and a solvent background. In the main business areas of IT refurbishment, IT repair and IT services, our employees generate turnover worth tens of millions. Centrally-located in Berlin, we have excellent conditions for optimum logistics throughout Europe.

3 IT Purchasing IT Purchasing As one of the largest refurbishers in Germany, we will gladly buy old IT from your company. Profitably and professionally. Attractive proceeds Trustful partnership Certified deletion of data Environmental protection Benefit from customised purchasing models by having Webinstore buy up your old hardware at attractive prices and taking responsibility from you for its professional remarketing. We are happy to draft an individual quotation for you within 48 hours. That means the following for you: Maximum profits at a minimal cost and maximum time savings. With Webinstore, you will be placing your trust in a renowned refurbisher who is able to look back on over 15 years of experience in the profitable remarketing of second-hand, but still functional hardware. In this regard, Webinstore possesses extensive expertise in this area and sufficient financial resources for handling large projects. The security of the data on the purchased devices is seamlessly documented by Webinstore (reporting). From the transport to the certified deletion of data, we guarantee the protection of your sensitive information. For a deletion process lasting up to 24 hours, the data on the devices will be deleted irreversibly and in accordance with the BSI [German Office for the Security of Information Technology] guidelines. An external anonymisation of the devices and a deletion certificate are likewise included. Another plus: Sustainability. Unlike the case during production, the remarketing of computers ensures that no CO2 is produced. Instead of environmentally-damaging disposal, second-hand PCs, laptops, TFT monitors and printers are re-introduced to a second product life cycle after careful cleaning and repair. In this regard, both public contracting authorities benefit, e.g. schools and educational institutions, as well as private end users.

4 IT Purchasing As a dedicated business partner, benefits for our customers are our top priority. Webinstore customer care. We regard all players in the IT industry regardless of whether they are manufacturers, specialised dealers, resellers, retailers, e-tailers or suppliers as valuable customers. For us, excellent serviceand personal support are offered as a matter of course, as well as competence, trust and reliability. Our goal is a long-term partnership which our customers can rely upon. In order to attain this goal, we live out our business philosophy daily. We offer more customer benefits than our competitors. We only promise what we can deliver. We work personally for each customer. We maintain long-term partnerships. We measure our performance based upon the zero-error principle. As a Customer, benefit from our expertise and our full-service. They are Webinstore s best advantages. Discover all the advantages that trustful cooperation with us offers: Renowned refurbisher in Germany Many years of experience Trustworthy and reliable Fast release of cash Acceptance of large-volume orders Member of the ALSO Group solid financial background, as well for big projects Full-service IT exchange for firms or leasing companies In-house software refurbishment Repair centre Professional logistics & purchasing throughout Europe Secure, certified deletion of data ISO/DIN certifications and ITL processes Official partner holding the title of Microsoft Authorised Refurbisher Direct processing of warranties as a partner of many manufacturers 7

5 IT Repair Our customers are able to rely on a wide-range of repair services: Repair fast restoration by experienced professionals Field Service from relocation to network Logistics from pick-up to delivery, everything is in reliable hands Warranty Processing efficient and optimal processing of warranty claims through a partnership with many manufacturers Service Desk accurate IT analysis Software Configuration and Rectification of Technical Disruptions even remotely or directly on-site Certified Data Deletion and Disposal for hardware which cannot be repaired, also possible on-site Repair Services for specialised dealers and system houses Repair instead of replace. In many cases, the more economical alternative: Webinstore IT repair. For all services, Webinstore guaranteesend-to-end quality checks. The employees in the repair centre hold numerous manufacturers certifications while the entire repair process is ITL-oriented and is subjected to constant checks. Experienced specialists work in our 4,500 m 2 service centre. Directly on-site, they can access the usual replacement parts of many IT manufacturers and quickly solve the hardware problems that arise. Close, certified cooperation as a service and warranty partner of various manufacturers ensures that you have a fast return timeframe if a replacement part has to be reordered. Upon request, we will supply you with identical replacement devices from our comprehensive pool of devices while your defective hardware is being repaired. In the repair centre, we are not only able to repair classic IT hardware, but also gaming consoles and smartphones (including the iphone) in accordance with the warranty standards of manufacturers. As an additional service, we also carry out the processing of warranties with the manufacturers. 8

6 IT Services Roll-out without obstacles. Set-up, connect, activate, work with Webinstore IT services. You can easily outsource the entire configuration of new IT to Webinstore: We are able to offer the latest technology and many years of experience for reliable processes. Upon request, we will accept your second-hand IT technology at attractive conditions and bring it back into circulation following certified deletion and refurbishment. Our specialists are able to quickly optimally configure even comprehensive IT systems, equip them with the required software and make them fit our customers security guidelines. The benefit for you: With comprehensive IT services from Webinstore, you can save time and costs. We offer a seamless service chain - from planning to timely installation pre-configured hardware. Consulting and support from supplying through to the commissioning of your hardware by qualified and security-certified staff Equipping the entire hardware based upon your requirements Refurbishment of PCs and notebooks with software using the most modern configuration systems Minimisation of your storage costs through our logistics centre, with sufficient capacity for new hardware Timely outgoing delivery following completing the configuration for individual or distributed locations Minimal restriction of our customers on-going business operations Setting up passwords and security accesses as well as attaching inventory stickers 11

7 Certificates and partnerships Certificates and partnerships The top-class performance of Webinstore is attested by a number of certificates. Our portfolio of qualifications: Data security begins during the on-site handover. We take our promise very seriously and as such, our services are constantly reaffirmed through the relevant certificates we hold: We hold the quality seals of approval from DEKRA and TÜV for the professional deletion of your sensitive company data and the transport of devices. In addition, Webinstore is certified as a specialist disposal firm and certified in accordance with DIN EN ISO 9001:2008 (quality management). Moreover, Webinstore is an authorised Microsoft partner and is able to equip second-hand PCsand notebooks with original Microsoft software. With regards to the repairing of hardware, we are a certified warranty and repair partner for many manufacturers. Data security is our highest priority. Our production processes and operational sequences are tested and certified every year during special audits based upon a host of standards and guidelines. They also include all the DEKRA and TÜV certificates which are displayed to the right. We are proud to have been qualified, together with our staff as an authorised Microsoft refurbisher, a Blancco Gold Partner, an Intel Techprovider Gold and as a warranty and repair partner for many other hardware manufacturers. Trust our certified data security at the highest level. Webinstore security. Gold Partner 13

8 Contacts We look forward to hearing from you. Please feel free to contact us. Webinstore units. IT Purchasing Tel Fax IT Sales Tel Fax IT Repair / IT Services If you are interested in our IT repair or IT services, please contact our sales division.

9 Webinstore AG Wegedornstraße Berlin Germany Tel Fax english