2018 Spring Operations

Transcription

1 2018 Spring Operations C o n f e r e n c e Fe a t u r i n g Tr a c k s I n : C u s t o m e r S e r v i ce / U t i l i z a t i o n E m p l o ye e a n d P u b l i c S a f e t y M a n a g e m e n t Wo r k f o r ce M a n a g e m e n t C o n s t r u c t i o n a n d M a i n t e n a n ce April 5-6, 2018 Saratoga Hilton Saratoga Springs, NY Also, Please Note: NGA s Contractor Workshop Wednesday, April 4, 2018, concluding with a reception. The Contractor Workshop is a separate event; please register in advance on NGA s website,

2 2018 Spring Operations C o n f e r e n ce V i s i t O u r E x h i b i t i n g C o m p a n i e s Celerity Consulting Group Davey Resource Group Eastcom Associates, Inc. ENERGY Worldnet, Inc. Heath Consultants Honeywell Kerr Engineered Sales Co. Mulcare Pipeline Solutions, Inc. Progressive Pipeline Management SENSIT Technologies Southern Cross Corp. TransCOR Information Technologies Reception Immediately Following the Conclusion of Thursday s Session Hosted By: Celerity Henkels & McCoy TRC Special Event Sponsors: Precision Pipeline Solutions Carlin Combustion Technology irestore

3 2018 Spring Operations C o n f e r e n c e Program at-a-glance Tracks Customer Employee and Workforce Construction & Service/ Utilization Public Safety Management Management Maintenance Day 1, April 5, 2018 GENERAL SESSION 10:00-11:00 Welcome - Keynote Speaker - Exhibitor Presentations BREAKOUT SESSIONS 11:00-11:15 Paul Pirro Public Service E&G Track Chair Dave Attig Vermont Gas Track Chair Scott Edgerton New Jersey Natural Gas Track Chair Bill Snyder National Fuel Track Chair 11:15-12:15 Customer Service Personnel Dispatching Practices Repairing Super Emitting Grade 3 Leaks Training Our Contractor Workforce Mobile Technology Platforms - Implementation, Adoption and Integration 12:15-1:30 LUNCH LUNCH LUNCH LUNCH 1:30-2:15 What Is Your Customer No Heat Response Policy? Distracted Driving: How Are Company Polices Addressing This Safety Threat? Contractors Panel On Hiring And Training New Employees Update On Meeting EFV Requirements 2:15-3:15 The Challenges Of Managing Service Outages Results Of The 2018 Public Awareness Effectiveness Study How Will Millennials Impact Your Organization? Leak Management And Repair Strategies 3:15-3:30 BREAK BREAK BREAK BREAK Roundtable Roundtable Roundtable Roundtable 3:30-4:30 Day 2, April 6, :30-9:15 Residential Methane Detector Development Update Utilizing Mass, Digital and Social Media To Promote Gas Safety Public Awareness Overview Of The New PHMSA Control Room Training Requirements Field Implementation Of Pipeline Asset Tracking And Traceability 9:15-10:00 Columbia Gas s First Responder Training Program Advances In Leak Detection Company Policies That Address Lost Time Due To Sickness And Injury Update on LocusView Tracking And Traceability Program 10:00-10:15 BREAK BREAK BREAK BREAK 10:15-11:00 Renewable Natural Gas And Its Potential Impact On Gas Distribution And Customer Equipment Con Edison s Smell Gas, Act Fast Awareness Outreach Program LDC Contractor Onboarding Training Programs Implementing A Tracking And Traceability Program Wrap -up Wrap- up Wrap-up Wrap-up 11:15-12:00

4 10:00-11:00 GENERAL SESSION Opening Remarks Keynote Speaker Exhibitor Presentations 2018 NGA Spring Operations Conference Track A - Customer Service / Utilization Day 1 - April 5, :00 10:00 Registration and Continental Breakfast 11:00 11:15 11:15 12:15 WELCOME Paul Pirro, Public Service Electric & Gas, Track Chair Customer Service Personnel Dispatching Practices Josh Torrance, National Fuel and Bill Brandt, Central Hudson A panel of LDC representatives will share their companies personnel dispatching practices. 12:15-1:30 LUNCH 1:30 2:15 What Is Your Customer No Heat Response Policy? Paul Pirro, PSE&G and Josh Torrance, National Fuel A panel of LDC representatives will share their companies' approaches to responding to customer calls related to heating appliance failures and what actions their customer service personnel are instructed to take. 2:15 3:15 3:15-3:30 BREAK The Challenges Of Managing Service Outages Bart Elliott and Tom Helmer, UDC Current observed practices by LDCs to manage gas outages will be reviewed. Presentation will address enhanced approaches using outage management systems that integrate existing customer information, graphical interface, GPS and work management systems. 3:30 4:30 ROUNDTABLE DISCUSSION Join us for an open discussion on programs your company has implemented and lessons learned. Come prepared with questions and leave with suggestions from industry experts. Day 2 - April 6, :30 8:30 Registration and Continental Breakfast 8:30 9:15 9:15 10:00 Residential Methane Detector Development Update George Vradis, NYSEARCH NYSEARCH, the R&D division of NGA, has been conducting a residential methane detector development program with the objective of partnering with manufacturers to introduce a reliable product into the market. An update on the program will be provided. Columbia Gas s First responder Training Program Eric Madison, Columbia Gas of Massachusetts Columbia Gas's innovative training program provided to first responders at their facility by Eric, a former fire chief himself, will be presented. The roll-out of the program has exceeded its initial goals. 10:00 10:15 BREAK 10:15 11:15 Renewable Natural Gas And Its Potential Impact On Gas Distribution And Customer Equipment Bob Wilson and Dan Dessanti, Northeast Gas Association The potential for renewable gas resources to become available for injection into gas distribution systems and the planning and safeguards that T&D operators should consider taking will be discussed. WRAP -UP: OTHER ITEMS

5 10:00-11:00 GENERAL SESSION Opening Remarks Keynote Speaker Exhibitor Presentations 2018 NGA Spring Operations Conference Track B - Employee and Public Safety Management Day 1 - April 5, :00 10:00 Registration and Continental Breakfast 11:00 11:15 WELCOME Dave Attig, Vermont Gas, Track Chair 11:15 12:15 12:15-1:30 LUNCH Repairing Super Emitting Grade 3 Leaks Meggan Birmingham, Columbia Gas of Massachusetts and Andrew Argeski, Public Service Electric & Gas Responding to concerns with regard to the environmental impact of methane emissions, LDCs and their regulators are developing policies to address high emitting grade 3 leaks. A panel of gas industry representatives will share their policy plans to address this issue. 1:30 2:15 2:15 3:15 Distracted Driving: How Are Company Polices Addressing This Safety Threat? Dave Attig, Vermont Gas, Kyle Bennett, Unitil and Joe Mandara, Orange and Rockland A panel of gas industry representatives will share their policy plans to address this issue. Results Of The 2018 Public Awareness Effectiveness Study Seamus McNamee, GreatBlue Research The results of a survey conducted in the Northeast of the public's understanding of natural gas safety will be discussed. Topics include the ability to recognize and respond to leaks, the importance to call for mark-outs before excavating property, and how they view the gas industry's efforts to keep the public safe. 3:15-3:30 BREAK 3:30 4:30 ROUNDTABLE DISCUSSION Join us for an open discussion on programs your company has implemented and lessons learned. Come prepared with questions and leave with suggestions from industry experts. Day 2 - April 6, :30 8:30 Registration and Continental Breakfast 8:30 9:15 9:15 10:00 Utilizing Mass, Digital And Social Media To Promote Gas Safety Public Awareness Leslie Murnane and Brian Riberio, The Ideas Agency NGA's integrated digital communication programs incorporating the "Being Nosey Can Keep You Safe" theme that have been embraced by many of our members will be presented by The Ideas Agency, who crafted the messaging. Advances In Leak Detection Eric Six, Heath The presenter will review the history of leakage detection from the early vegetation surveys to the developments of flame ionization. The focus will be on the the laser based instruments used today and how they've opened the door for advances in continuous monitoring, aerial, and emergency response applications. 10:00 10:15 BREAK 10:15 11:15 Con Edison/Orange & Rockland s Smell Gas, Act Fast Awareness Outreach Program Shoko Saito, Orange & Rockland Con Ed/O&R s multi-faceted public awareness outreach messaging program, designed to focus attention on the importance of taking immediate action if a potentially unsafe situation exists, will be presented. WRAP -UP: OTHER ITEMS

6 2018 NGA Spring Operations Conference Track C - Workforce Management 10:00-11:00 GENERAL SESSION Opening Remarks Keynote Speaker Exhibitor Presentations Day 1 - April 5, :00 10:00 Registration and Continental Breakfast 11:00 11:15 11:15 12:15 WELCOME Scott Edgerton, New Jersey Natural Gas, Track Chair Training our Contractor Workforce Paul Armstrong and Bob Wilson, Northeast Gas Association NGA has contracted with GTI to provide contractor training. The objectives and the facets of this training program will be discussed. 12:15-1:30 LUNCH 1:30 2:15 2:15 3:15 Contractors Panel On Hiring And Training New Employees Gene Hickey, Hallen Construction and Tony Sacco, NEUCO A panel of gas contractor representatives will share their policy plans to address this issue. How Will Millennials Impact Your Organization? Angela Baylis, Southern Cross and Jen Holmstadt, WSB & Associates All members of the workforce belong to generational eras, which are directly impacted by the events of their formative years. By reviewing the events that have shaped each generation, and delving into their particular characteristics, we can provide suggestions for a harmonious work environment. The presenters will use data from the Pew Research Center and XYZ University to draw conclusions and provide insight. 3:15-3:30 BREAK 3:30 4:30 ROUNDTABLE DISCUSSION Join us for an open discussion on programs your company has implemented and lessons learned. Come prepared with questions and leave with suggestions from industry experts. Day 2 - April 6, :30 8:30 Registration and Continental Breakfast 8:30 9:15 Overview Of The New PHMSA Control Room Training Requirements Wallace McGaughey, G2 Solutions PHMSA's recently revised control room training requirements and recommended strategies to comply with them will be reviewed. 9:15 10:00 10:00 10:15 BREAK Company Policies That Address Lost Time Due To Sickness And Injury Brian Emerson, New Jersey Natural Gas and Anthony Pezzulo, Public Service Electric & Gas A panel of gas industry representatives will share their policy plans to address this issue. 10:15 11:15 LDC Contractor New Hire Onboarding Training Programs Mike Brennan, Consolidated Edison and Mike Casale, Orange & Rockland A panel of gas industry representatives will share their programs to address this issue. WRAP -UP: OTHER ITEMS

7 2018 NGA Spring Operations Conference Track D - Construction and Maintenance 10:00-11:00 GENERAL SESSION Opening Remarks Keynote Speaker Exhibitor Presentations Day 1 - April 5, :00 10:00 Registration and Continental Breakfast 11:00 11:15 11:15 12:15 WELCOME Bill Snyder, National Fuel, Track Chair Mobile Technology Platforms - Implementation, Adoption and Integration Andy Scott, G-2 Solutions The presenter will discuss changing trends in mobile technology solutions for field data capture, best practice for platform selection / implementation and maximizing the value of the information collected in the asset management / Integrity lifecycle. 12:15-1:30 LUNCH 1:30 2:15 2:15 3:15 Update On Meeting EFV Requirements Corinne Byrnes, National Grid and Bill Snyder, National Fuel Companies will share their policies and experiences meeting the new federal requirements. Leak Management And Repair Strategies Tony Pezzulo, Public Service Electric & Gas Tony will share PSE&G's efforts to optimize its Leak Management And Repair Strategies. 3:15-3:30 BREAK 3:30 4:30 ROUNDTABLE DISCUSSION Join us for an open discussion on programs your company has implemented and lessons learned. Come prepared with questions and leave with suggestions from industry experts. Day 2 - April 6, :30 8:30 Registration and Continental Breakfast 8:30 9:15 Field Implementation Of Pipeline Asset Tracking And Traceability Alice Burns and Brian Daubin, Celerity Consulting Celerity will share how to accurately and effectively collect material traceability data in the field. 9:15 10:00 10:00 10:15 BREAK Update On LocusView Tracking And Traceability Program Alicia Farag, LocusView Alicia will share how LocusView has assisted its various LDC clients to implement a material traceability program for both steel and plastic underground assets. 10:15 11:15 Implementing A Tracking And Traceability Program Mel Ciulla, Charlie Kickham and Dan Golden, Unitil and Barry Foster, National Grid The challenges and benefits of initiating a tracking and traceability program will be discussed by a panel of LDC representatives. WRAP -UP: OTHER ITEMS

8 2018 NGA Spring Operations Conference GENERAL INFORMATION April 5-6, 2018 Who Should Attend General Information Registration Click HERE to Register NGA s 2018 Spring Operations Conference is open to natural gas distribution company operations personnel with interests in construction, maintenance, measurement, customer service, public awareness safety, utilization, workforce management and environment; members of the regulatory community; and NGA trade allies. Conference Contacts: If you have questions regarding the conference, including the exhibit, please contact: Eileen Sitte at x117, esitte@northeastgas.org Dan Dessanti at x216, dessanti@northeastgas.org The 2018 Spring Exhibit - Sold Out - Registration Online registration is available on NGA s website Member Rate: $ Non-Member Rate: $ Registration Deadline: April 1, 2018 Cancellation Policy: Due to contractual obligations, cancellations received 15 business days prior to the program will receive a full refund. Cancellations received 6 to 14 business days prior to the event will receive a refund, less a $100 administrative fee. No shows and last minute cancellations, 5 business days prior to the event or less, will be responsible for the full registration fee. Substitutions from your organization for the same event are always welcome. Online registration is available on NGA s website: then click on Member Login top left corner. Online Registration (for those not entered in NGA s on-line system) If you already have a username and password for the NGA site, you can register online right now. To log in go to NGA s website, After you login, click on the left side on the tab for Online Store. You will be taken to the store, Look for the 2018 Spring Conference. Click on the 2018 Spring Conference Attendees and continue registering from there. Online Registration (for those not entered in NGA s on-line system) If you are not yet registered with NGA for online access and would like to do so, you can complete the Individual Database Profile Form found on NGA s member log in screen. You can also Eileen Sitte at esitte@northeastgas.org, and request a form be ed to you. Please return the forms via to Eileen Sitte at esitte@northeastgas.org. NGA will contact you once you are entered in our database with a username and password for future access. Hotel Accommodations at The Saratoga Hilton Sheraton Stamford Hotel 700 East Main Street Stamford, CT The Saratoga Hotel, 534 Broadway Saratoga Springs, NY Overnight accommodations are the responsibility of each individual. NGA has secured a block of rooms with a rate of $ per night. To make your reservation, call the hotel at NGA s Event App, Download it Today!! App Store URL: Play Store URL: id=com.avodigy.nga Web App URL: Northeast Gas Association 75 Second Avenue, Suite 510, Needham, MA 02494