2015 Harmony Users Conference Preliminary Agenda October 20 to 23, 2015 Atlanta Marriott Buckhead, Atlanta, Georgia

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1 2015 Users Conference Preliminary Agenda Tuesday, October 20, :00pm 7:00pm 5:00pm 7:00pm General Conference Registration Open Welcome Reception Wednesday, October 21, :30am 8:45am Continental Breakfast and Conference Registration 8:45am 10:30am Welcome and Opening Address Keynote Address Dr. James Bulot, Director Georgia Division on Aging 10:30am 10:45am 10:45am 11:30am Impact of Managed Care on LTSS Camille Dobson, Deputy Executive Director, NASUAD 11:30am 1:00pm LUNCH Provisional Agenda Subject to Change Page 1

2 Wednesday, October 21, 2015 (continued) 2015 Users Conference Preliminary Agenda Workshop Tracks 1:00pm 2:15pm 2:15pm 2:30pm 2:30pm 3:45pm 3:45pm 4:00pm 4:00pm 5:15pm Trends in The Pre- Enrollment Process (NWD) for LTSS for Waivers: Case Management and Financials All About Products Using for Your Aging and Disability Resource Center Advanced Reporting for SAMS and Solutions Using for Care Transitions Spotlight How-To & How-To & Optimization Optimization Introduction to SAMS Case Automated Work Management Flows in SAMS (New Users) SAMS Case Management for Power Users How-To: NAPIS SRT Reports Using for Your Aging and Disability Resource Center Technology to Diversify AAA Revenue Sources DINNER ON YOUR OWN for APS: Overview of New Features and Product Roadmap Advanced Reporting for APS Success Success Success (SAMS Product Managers Available) Success Success Provisional Agenda Subject to Change Page 2

3 7:30am 8:30am 8:00am 9:00am 9:00am 9:15am 9:15am 10:00am 10:00am 10:15am 2015 Users Conference Preliminary Agenda Thursday, October 22, 2015 Continental Breakfast and Conference Registration Elder Abuse Huge, Expensive and Lethal Challenge for States Kathleen Quinn Executive Director, National Association Panel Discussion Innovating to Diversify Revenue Streams In Tennessee, Ohio and Hawaii Workshop Tracks 10:15am 11:30pm 11:30pm 12:30pm for Waivers: Provider Management, Quality Assurance and Incident Management All About Products Making the Most out of Assessments (Advanced) How-To & How-To & Optimization Optimization Service Delivery in SAMS new API SAMS making it easy to interface to third party systems LUNCH Workflows, Dashboards and Mobility: Efficiency and Accountability (SAMS Product Managers Available) Provisional Agenda Subject to Change Page 3

4 12:30pm 1:45pm 1:45pm 2:00pm 2:00pm 3:15pm 3:15pm 3:30pm 3:30pm 4:455pm Trends in Consumer Directed Care Financials Critical Interfaces to MMIS Uniform Assessments 2015 Users Conference Preliminary Agenda Streamline with s Smart App for SHIP Empowering and Connecting Caregivers with Caregiver Direct Empowering the Mobile Workforce (mobile assessments and service deliveries for tablets and smart phones) Portal Administration Made Easy Session for SAMS Administrators Standard Reports in SAMS EVENING ACTIVITY Interfacing to MCOs and Hospitals Empowering the Mobile Workforce (mobile assessments and service deliveries for tablets and smart phones) The Oohs and Aahs of SAMS Trends in APS: The National Adult Protective Data System and Beyond technology to facilitate coordination with HCBS partners (mandated reporters, law enforcement, LTSS case managers and service providers) Organizational Meeting for a for APS User Group Provisional Agenda Subject to Change Page 4

5 2015 Users Conference Preliminary Agenda Friday, October 23, :00am 8:30am Continental Breakfast Workshop Tracks All About Products How-To & Optimization 8:30am 9:45am Get the Most Out of Support: Knowledge Base, Ticketing Processes, etc. 9:45am 10:00am 10:00am 11:15am Empowering and Connecting Caregivers with Caregiver Direct Portal Administration Made Easy Provisional Agenda Subject to Change Page 5