Delivering Success Together. Westcon-comstor brochure
|
|
- Arabella Barrett
- 5 years ago
- Views:
Transcription
1 Delivering Success Together Westcon-comstor brochure
2
3 COMMITTED TO YOUR SUCCESS We are Westcon-Comstor we strive to be your preferred global technology distributor. With partnerships built on trust, we are laser-focused on helping you achieve success. We deliver the world s leading technology solutions, complemented by our expertise and services; executed flawlessly by our people. WE GROW TOGETHER. WE DELIVER SUCCESS TOGETHER.
4 Westcon-Comstor - About Us Westcon-Comstor is transforming IT distribution with best-in-class solutions in our Comstor, Security and Unified Communications and Collaboration practices, combined with worldwide capabilities in, Global Deployment and Cloud. Multi-national, headquartered in New York 70+ countries with physical presence 20,000+ trading customers 180+ countries and territories shipped to on behalf of customers We help you address the business opportunities of today and tomorrow with a market-leading portfolio of physical and digital products and services. $ 6.5B FY16 gross revenue 30+ years in business We work closely together with our vendor and customer partners to deliver results by combining expert technical and market knowledge with a uniquely collaborative engagement model and industry-leading enablement programmes. 26 logistics and stocking facilities 4,000+ employees
5 Our 5 pillars for your success EXECUTION EXCELLENCE SOLUTIONS & SERVICES CUSTOMER SUCCESS WINNING TEAM DIGITAL ENABLEMENT A performance culture giving you the confidence that we get it right the first time. A world-class portfolio of products, services and cloud solutions that address your needs. We enable you to grow your business profitably. Highly motivated and empowered people are the foundation of our winning culture. We make it easier for you and our vendors to do business with us. Our tools and data analytics become a key enabler and differentiator.
6 Our worldwide network provides you with local and global expertise Northern America LATAM EMEA APAC Countries present Ship-to Countries Local office Stocking facility Advanced logistics centre Network and Security Operation Centres Head office Tarrytown (NY), USA
7 A portfolio of world-class vendors is the foundation for winning solutions We build on these foundations Products Teams Programmes = Success
8 We provide specialisation through our technology practices Security Infrastructure Protection IP Telephony Collaboration IoT solutions Software Security Management Security solutions Endpoint Protection Collaboration UCC solutions Video Enterprise Networks Data Center Threat detection and prevention Unified Communications Networking Our Comstor practice offers specialist support across Cisco technologies and helps you profitably ENGAGE, DEVELOP, GROW and EXPAND your Cisco business with our EDGE partner programme. Our Security practice arms you with products and services that help you safeguard your customers data, infrastructure, users and applications from threats and downtime. Our UCC practice enables you to create seamless interactions for your customers anytime, anywhere through a tightly aligned technology eco-system.
9 Leverage our expertise for your success Focused And Specialised Our people are experts, constantly enhancing their knowledge and skills to help you win business and support your customers profitably. 100% focused on partnership Sales Driving sales growth with business planning and mentoring plus proof of concept and solution design support to help qualify, accelerate and close high value deals Marketing Digital marketing and Marketing As A Service (MAAS) to drive awareness and opportunities through new business, upsell and refresh programmes Enablement Innovative business development programmes to hone your skills and change your growth trajectory Renewals Increase revenue, maintain customer loyalty with specialised support Your #1 Global technology distributor Understand and profit from the latest disruptive trends and technologies Win incremental high growth, high margin solutions Increase your revenue streams and ROI boost customer satisfaction
10 Our services support you profitably through the customer lifecycle are a fundamental component of successful technology deployments and adoption. Our flexible multi-vendor service offers help you embrace and invest in technologies at your own pace. As technology business models evolve (XaaS), our innovative service packages are also evolving so you can continue to profit in a rapidly changing world. Our services help you Adopt new technologies and revenue streams Increase your focus on selling and accelerate your sales cycle Improve ROI for you and your customers Enhance customer success and loyalty Adapt to and profit from cloud and annuity-based business models Education Education Further your knowledge and skills through certified and bespoke training courses Support Proactive remote and onsite technical assistance to remediate customer issues in the shortest time possible Professional Extended capacity, capability and reach when, how and where you need it Supply chain Project management, logistics, integration and reverse logistics services to drive efficiencies and profitability Financial Creative and flexible financial solutions to simplify the purchasing process and increase incremental spend Renewal Ensuring there is no loss of revenue for you and no service interruption for your customers Managed services Keeping your customers infrastructure productive around the clock
11 Unrivalled end-to-end support that complements your strengths Customer Success Driving Long Term Profitability We understand that no two partners are the same and take a consultative approach to map our services to your needs. We help you deliver positive business outcomes which enhance customer satisfaction and success. LAND We help you sell and implement the right solution to meet customer needs on-demand professional services Increase engagement with your customers and unlock revenue opportunities by leaning on our expertise in solution design, consultancy, audits and implementations. Whatever challenges your professional services team are faced with, our accredited team of engineers can plug gaps and ensure you don t leave money on the table. ADOPT We help you support your customers to optimise adoption and utilisation of their solution hands-on, high quality training Get certified and boost your technical skills by receiving state-of-the-art education from our 45 knowledgeable instructors. They are not only education specialists, they are also active engineers who are faced with the same challenges as you. They deliver courses in local language as either classroom, on-site or instructor-led online training. EXPAND We help you upsell and refresh your customers solutions next-generation support and managed services Our multi-lingual Service Desk goes beyond providing standard support. Our technical specialists are available 24x7x365 to provide expert advice and assist with your pre-sales enquiries, troubleshooting, configuration, design and change management. We proactively take care of your customers needs, providing peace of mind; allowing you to free up resources and focus on your core business. RENEW We help you renew your customers subscriptions and support agreements
12 Capitalising on Cloud Our 5 Cloud commitments Digital Transformation is a reality and we must adapt to meet changing end-user demands. We provide global reach and scale with local expertise to help you enter and serve new markets Cost and agility are the primary drivers for cloud adoption. Consumption-based solutions generate long-term customer value but end-users are seeking cloud solutions not just point products. We can help you deliver these solutions and foster the right ecosystem of products and services, with focused enablement programmes, to help you address both technical and business challenges and profit through the digital transformation journey. Cloud + + Renewals = Customer Success $ We systematically identify, qualify and onboard new vendors for the most comprehensive cloud solutions portfolio We keep you at the centre of the digital services life cycle ensuring you profit from every transaction We offer multi-vendor hybrid solutions to help you meet your customers needs We enable you to thrive in the digital services market
13 Providing you with cloud business intelligence that radically simplifies order, delivery and management of your cloud services. BlueSky: our Cloud and Service Management platform Coming soon Usage Analytics Product Knowledgebase Partner Reporting Service Performance Monitoring BlueSky Service Governance Hybrid Cloud Management Visibility and insight Cost control Business agility Streamlined business operations Enhanced customer service Branded cloud services Hybrid Marketplace Application Lifecycle Policy Cloud Service Provider Storage Cloud Accounts License Management Consumption-based Billing and Metering Security
14 Global Deployment Solutions solve business challenges across borders Our dedicated and specialised global team help you address business efficiency challenges related to global projects. Through our global network, we enable you to successfully execute multi-country implementations, shipping in 180+ countries around the world, whilst enabling you to maintain strategic local relationships with your customers. Financial and Legal Global business Harmonised global pricing Tax optimisation and recovery DDP shipment Leasing CPE as a service Global single contract, SLAs and T&Cs Consolidated single supplier and point of contact Global reporting Financial and Legal compliancy Environmental (WEEE, carbon emissions, packaging) Export / Import Risk management operational Global supply chain and service delivery Concierge model Lifecycle management Reverse logistics Aggregation and finished goods solutions Staging, strategic stocking, configuration and project coordination services Global Business Operational Compliancy
15 Connecting the human to the digital Our dedicated account managers are the linchpin to our partnership and focused on your business development In an increasingly digital world, with rapidly evolving technologies and business models, we cannot lose sight of the importance of people. Our people are at the heart of your business Dedicated to your success Our expert pre-sales teams offer consultancy, quotations and proof of concept solutions to help you win business Our winning teams are inspired to build strong relationships and partner Our skilled services teams expand and enhance your strengths Our knowledgeable trainers help you develop the right technical talent satisfaction for long-term success and growth. Specialised renewals teams help maintain customer loyalty and maximise revenues Our marketing teams help you generate demand through multi-channel programmes
16 Our DNA Our Values INNOVATION We encourage change and creativity to deliver the best outcomes EXCELLENCE We exceed expectations and strive to be the best that we can be PARTNERSHIP We build strong relationships and alliances to achieve success for the long term INTEGRITY We champion an environment of honesty, fairness and high moral standards EMPOWERMENT We love initiative and provide opportunity for our people
17
18 Notes
19
20 visit our e-commerce platform Search our entire vendor portfolio and pricing Check availability of products and delivery times Place and track orders View previous order history Submit returns visit us Westcon-Comstor, All rights reserved
FIT FOR PURPOSE. IT Supply Chain Services SUPPLY CHAIN
FIT FOR PURPOSE IT Supply Chain Services MARKET DRIVERS EFFECTING CHANGE For contemporary organisations, maintaining a competitive edge means enabling users, and the business that supports them, through
More informationFujitsu Workplace Anywhere Delivering a service as mobile as your people need to be
Fujitsu Workplace Anywhere Delivering a service as mobile as your people need to be Welcome to the age of mobility A new digital landscape Mobile technology is dramatically changing our everyday lives.
More informationWith you on your digital journey
With you on your digital journey Staying ahead. Take advantage of the latest business communication technologies in order to stay ahead in today s digitally transforming world. Digitisation is challenging,
More informationFujitsu End User Services Delivering a service as mobile as your people need to be
Fujitsu End User Services Delivering a service as mobile as your people need to be Welcome to the age of mobility A new digital landscape Mobile technology is dramatically changing our everyday lives.
More informationThe Global Workspace Alliance USER-FOCUSED SOLUTIONS FOR TODAY S GLOBAL WORKSPACE NEEDS
The Global Workspace Alliance USER-FOCUSED SOLUTIONS FOR TODAY S GLOBAL WORKSPACE NEEDS INTRODUCING The Global Workspace Alliance USER-FOCUSED SOLUTIONS FOR TODAY S GLOBAL WORKSPACE NEEDS To thrive in
More informationGREAT SERVICE NEVER STOPS.
GREAT SERVICE NEVER STOPS. At Tata Communications, we understand that how we do things is every bit as important to our customers as the things that we do. So we re always flexible, always available, and
More informationFujitsu Workplace Anywhere Delivering a service as mobile as your people need to be
Fujitsu Workplace Anywhere Delivering a service as mobile as your people need to be Welcome to the age of mobility A new digital landscape Mobile technology is dramatically changing our everyday lives.
More informationEnterprise Computing Solutions Australia & New Zealand
Business Intelligence Data Centre Internet of Things Value Recovery Cloud Mobility Security Enterprise Computing Solutions Australia & New Zealand ecs-anz.arrow.com Welcome to Arrow ECS ANZ We are no ordinary
More informationSignificant technology disruptions over the last decade
Significant technology disruptions over the last decade Services Portfolio What we deliver Human Capital Management Network Services Business continuity Wi- Fi Networks Business flexibility and scale Cloud
More informationNEC Cloud Collaboration Low-risk, flexible, cloud-based unified communications and collaboration services to transform your business.
NEC Cloud Collaboration Low-risk, flexible, cloud-based unified communications and collaboration services to transform your business. www.necam.com/neccloudcollaboration Communication and collaboration.
More informationENABLING THE DIGITAL WORKPLACE WITH APPLE WORKPLACE
ENABLING THE DIGITAL WORKPLACE WITH APPLE WORKPLACE SOLUTION SUMMARY GREATER CHOICE, GREATER PRODUCTIVITY Computacenter enables users in the enterprise environment with Apple technologies People are an
More informationENABLING THE DIGITAL WORKPLACE WITH APPLE WORKPLACE
ENABLING THE DIGITAL WORKPLACE WITH APPLE WORKPLACE SOLUTION SUMMARY GREATER CHOICE, GREATER PRODUCTIVITY Computacenter enables users in the enterprise environment with Apple technologies People are an
More informationBuild a Future-Ready Enterprise With NTT DATA Modernization Services
NTT DATA welcomed Dell Services into the family in 2016. Together, we offer one of the industry s most comprehensive services portfolios designed to modernize business and technology to deliver the outcomes
More informationThe Leader in Enterprise Risk Management
WHY SWORD ACTIVE RISK? The Leader in Enterprise Risk Management At Sword Active Risk, Enterprise Risk Management (ERM) is at the heart of everything we do. The Sword Active Risk approach ensures that business
More informationWHAT WE DO TECHNOLOGY OVERVIEW 3 YOUR TECHNOLOGY-ENABLED PROVIDER
TECHNOLOGY OVERVIEW TECHNOLOGY OVERVIEW YOUR TECHNOLOGY-ENABLED PROVIDER Xchanging is a technology-enabled provider of business processing, technology and procurement services. As a leading international
More informationSUPPORT SERVICES FOR DELL EMC VXBLOCK SYSTEMS, VBLOCK SYSTEMS, AND VXRACK SYSTEMS
SUPPORT OVERVIEW SUPPORT SERVICES FOR DELL EMC VXBLOCK SYSTEMS, VBLOCK SYSTEMS, AND VXRACK SYSTEMS Dell EMC provides a range of support options to match your business objectives and preferred support experience.
More informationSmarter Commerce for healthcare and life sciences
IBM Smarter Commerce Healthcare and Life Sciences Smarter Commerce for healthcare and life sciences Competing in a consumer-centric world 2 Smarter Commerce Across the healthcare ecosystem, from payers
More informationGLOBAL SERVICE DESK FROM COMPUTACENTER
FROM COMPUTACENTER CONTENTS 03 04 05 06 07 08 09 11 FIRST CLASS; ALL THE WAY GREAT EXPECTATIONS SAFETY IN NUMBERS CHOICE AND FLEXIBILITY OUR NEXT GENERATION SERVICE DESK WHY COMPUTACENTER OUR CUSTOMER
More informationOpen the door and unlock opportunities with the Cisco Services Icebreaker Program. What s hidden in your Cisco Installed Base? TD Azlan, Services
What s hidden in your Cisco Installed Base? Open the door and unlock opportunities with the Cisco Services Icebreaker Program Your Personalised Business Case - prepared for TD Azlan, Services Your Personalised
More informationBT Strategic Sourcing. Accelerating your business performance
BT Strategic Sourcing Accelerating your business performance Meeting the challenges of the 21st Century business Globalisation is here. The opportunity for lower production costs and new revenue streams
More informationChanging the way businesses buy technology
New Business Models Changing the way businesses buy technology Organizations have reached a complex and transformative stage in digital business as the pace of innovation accelerates every day. Technology
More informationThe four steps of Digital Transformation. Andrew Smith General Manager, Sales Strategy & Operations IoT Device Partners, Microsoft
The four steps of Digital Transformation Andrew Smith General Manager, Sales Strategy & Operations IoT Device Partners, Microsoft Here s what we re covering Four steps of digital transformation Differences
More informationWe re not just good on paper.
IT Services We re not just good on paper. You might know us as a print company. That s only part of the story. We re big on IT too, with products and services that can help your business thrive. ricoh.co.uk
More informationThe Path to Digital Transformation. A Roadmap for Business Success
The Path to Digital Transformation A Roadmap for Business Success Table of Contents Introduction 3 Moving Toward Transformation 4 Overcoming Transformation Barriers 7 How DXC Technology Can Help 8 Conclusion
More informationIngramMicroAdvancedSolutions
IngramMicroAdvancedSolutions Advanced Solutions overview Our Advanced Solutions Division makes it easier and more profitable for our reseller and solution provider partners to expand their scope and effectively
More informationGlobal Knowledge Partner Program
Enabling Adoption, Consumption and Better Returns on Technology Investments GKPP-001 Customer needs and their definition of value are constantly changing. Modern technology architectures are an increasingly
More informationHow to enable revenue growth in the digital age
14 Turning chaos into cash How to enable revenue growth in the digital age The role that technology can play in enabling revenue growth in the digital age All commercial businesses face continuous pressures
More informationENGAGEMENT SERVICES ENGAGEMENT
SERVICES SOLUTION SUMMARY EFFECTIVE USER SUPPORT FOR THE DIGITAL WORKPLACE Transforming employee engagement with self-service, preventative analytics and user adoption services The latest devices. The
More informationBorderless expertise. Limitless potential.
Borderless expertise. Limitless potential. Services Solutions Brochure Westcon Comstor Services Solutions Brochure Services Portfolio WestconGroup Services works with our resellers and vendors to discover,
More informationMicrosoft Dynamics Gold Partner Microsoft Dynamics 365. Project Service Automation
Microsoft Dynamics Gold Partner Microsoft Dynamics 365 Project Service Automation Overview Profit from your projects Run your project-based business more productively by bringing people, processes and
More informationFUJITSU Cloud Services Management
FUJITSU Cloud Services Management Reducing the cost and complexity of managing hybrid IT 15WO100298_Fujisu Cloud Services Management Buochure.indd 1 More cloud services new management challenges It s clear
More informationSOFTWAREONE UNIFIED COMMUNICATIONS MADE SIMPLE UNIFIED COMMUNICATIONS FOR THE FUTURE WORKPLACE
SOFTWAREONE UNIFIED COMMUNICATIONS MADE SIMPLE UNIFIED COMMUNICATIONS FOR THE FUTURE WORKPLACE CONTENTS SECTION 1 INTRODUCTION 04 SECTION 2 WHY UNIFIED COMMUNICATIONS? 06 SECTION 3 THE SOFTWAREONE APPROACH
More informationTELSTRA HOSTED SAP SOLUTIONS WITH ACCENTURE A SMARTER SAP SOLUTION
TELSTRA HOSTED SAP SOLUTIONS WITH ACCENTURE A SMARTER SAP SOLUTION TELSTRA HOSTED SAP SOLUTIONS WITH ACCENTURE ENHANCE YOUR ENTERPRISE RESOURCE PLANNING CAPABILITIES, DRIVE INNOVATION AND LOWER COSTS Innovate
More informationThe experience demanded by the student is rapidly changing, and becoming increasingly dependent on leading edge technology.
DECEMBER 2015 ICT Plan 2020 Executive Summary The experience demanded by the student is rapidly changing, and becoming increasingly dependent on leading edge technology. RMIT has been an early technology
More informationComprehensive support designed to drive key outcomes
Comprehensive support designed to drive key outcomes It s time for support that covers your entire business Microsoft Unified Support fundamentally changes your support experience to provide greater value
More informationHull & East Yorkshire
Strategic report Market opportunities Hull & East Yorkshire Supporting customers to live and work in a connected world Maximising the value of our fibre investment Growth opportunities are based primarily
More informationGet your services up to speed
Get your services up to speed Say hello to our Enterprise Changing Service Management Solutions Service Excellence Reinvented Fujitsu are helping organisations around the world accelerate their digital
More informationMANAGED PRINT MANAGED PRINT
MANAGED PRINT SOLUTION SUMMARY THE FULL PICTURE Optimise the user experience, increase efficiency and reduce cost with Computacenter s Managed Print and Document Services From customer communications to
More informationPNC8.2. Transforming today, taking care of tomorrow
PNC8.2 Transforming today, taking care of tomorrow Introducing PNC8.2 The latest version of our market leading PNC software smooths the transition to the digital future, helping monitoring centres to provide
More informationYour Business. The Cloud. Business Cloud.
Your Business. The Cloud. Business Cloud. For the world of business today, change is the new constant, unpredictable is the new normal. In this rapidly evolving IT landscape, companies are constantly trying
More informationThe Best Solutions for You. The Best Experiences for Them.
Experience a Technology Partner Set Apart. Experience Engagement. Experience Scalability. Building lasting loyalty requires that you engage each guest in a highly personalized way. That means understanding
More informationTransforming the B2B contact center
Market briefing Transforming the B2B contact center Emerging technologies and changing business consumer habits are transforming the customer relationship. Find out how the contact center can help you
More informationThe new era of supply chain begins now. Unleash the power of Watson Supply Chain to create a transparent, intelligent and predictive supply chain
The new era of supply chain begins now Unleash the power of Watson Supply Chain to create a transparent, intelligent and predictive supply chain ELEVATING THE SUPPLY CHAIN TO MEET TOMORROW S CHALLENGES
More informationContents. Our Approach 1. Solution Design 5. System Integration 6. Logistics and Compliance 7. Global Support 8. Business Analytics 11
A Strategic Partner for System Integration Streamlining the process of getting your solutions into the hands of your customers unicomengineering.com +1 800.977.1010 sales@unicomengineering.com facebook.com/unicomeng
More informationSentinel Software Monetization New Business Opportunities
Sentinel Software Monetization New Business Opportunities Pavel Barborka, ASKON Technical Consultant June 7, 2016 AGENDA Software Monetization Customer Landscape Industry Trends Solution Portfolio Summary
More informationWhy Insurance Companies Should Re-evaluate Operations in a Digital World
WHITE PAPER Why Insurance Companies Should Re-evaluate Operations in a Digital World Written by Supported by Vishal Arora Assistant Vice President, EXL Services Suneel Kante Vice President, EXL Services
More informationAn opportunity to help their transformation and build your business
An opportunity to help their transformation and build your business Digital Transformation Transforming Society and Business If you don t like change, you re going to like irrelevance even less. General
More informationCloud Enterprise Computing Solutions UK and Ireland. Overview. ACE for NetApp - Building a better Cloud business. arrowecs.co.uk
Cloud Enterprise Computing Solutions UK and Ireland ACE for NetApp - Building a better Cloud business Overview arrowecs.co.uk Arrow Cloud (ACE) for NetApp Here is a top-level overview of the advice and
More informationA BIT ABOUT US. Richardson and our clients are highly recognized and have won numerous industry awards, including the following:
Founded in 1978, we are headquartered in Philadelphia and have international offices in the UK, Singapore, Australia, and additional satellite offices around the globe. A BIT ABOUT US We re Richardson,
More informationVoIP Solution How to Make the Best Choice for Your Business
Choosing the Right VoIP Solution How to Make the Best Choice for Your Business Section Title - 1 TABLE OF CONTENTS Introduction 3 CH. 1 What is VoIP? Why Do I Need It? 4 CH. 2 What Type of VoIP Solutions
More informationINSIDE THIS ISSUE. Whitepaper
Whitepaper INSIDE THIS ISSUE This whitepaper explains why Microsoft Dynamics AX is particularly well-suited for supporting the needs of large enterprise-class organizations with a broad international presence.
More informationThe Intelligent Enterprise
The Intelligent Enterprise The next era of enterprise computing will be defined by intelligent technologies Mainframe & PCs 1960s 1980s Client Server & Internet 1990s 2000s Cloud, Mobile & Big Data 2000s
More informationCustomer Services. Count on us as your patients count on you. Philips Customer Service
Customer Services Count on us as your patients count on you Philips Customer Service Our values We care. We innovate. We impact lives. As healthcare becomes increasingly complex, we at Philips endeavour
More informationHP and Microsoft integrated innovation for end-user productivity
HP and Microsoft integrated innovation for end-user productivity Information technology continues to drive productivity and change the way business is done. Because your end users are on the front line,
More informationDeloitte Accelerated Value: SaaS innovation for the digital core. Extending the potential of core systems, addressing tomorrow s needs
Deloitte Accelerated Value: SaaS innovation for the digital core Extending the potential of core systems, addressing tomorrow s needs SaaS innovation for the digital core Extending the potential of core
More informationIntegrating Partners into Key Go-to-Market Plans and Execution How We Align to the Benefit of the Partner Audience
Integrating Partners into Key Go-to-Market Plans and Execution How We Align to the Benefit of the Partner Audience Continuing Education for IPED Channel Masters Today s Guest Bridget C. Bisnette 36 Years
More informationOptimizing Your Ultimate Endpoint END USER COMPUTING
How much do you spend on devices? How many devices do you have? How do you use devices? Where do you store your devices? What apps are you running? ARE PEOPLE USING DEVICES FOR WORK? What are you doing
More informationEnterprise the new CSP growth opportunity
Enterprise the new CSP growth opportunity The increasing demand for global enterprise ICT solutions including new digital services, will drive demand for global connectivity services. A growth opportunity
More informationAccelerate your company's collaboration Speed up the results of your teams with better collaboration
Accelerate your company's collaboration. Speed up the results of your teams with better collaboration Speed up the results of your teams with better collaboration What are the common attributes of successful
More informationAvaya Oceana - at The Heart of Digital Transformation
Avaya Oceana - at The Heart of Digital Transformation Communications solutions that move at the speed of your customer purpose-built for a smart, digital world DIGITAL OFFERS UNLIMITED POTENTIAL FOR GROWTH,
More informationTransforming the manufacturing contact center
Market briefing Transforming the manufacturing contact center Emerging technologies and changing habits are transforming the customer relationship. Find out how the contact center can help you win in this
More information4/26. Analytics Strategy
1/26 Qlik Advisory As a part of Qlik Consulting, Qlik Advisory works with Customers to assist in shaping strategic elements related to analytics to ensure adoption and success throughout their analytics
More informationMicrosoft. Partner opportunity. Microsoft Dynamics 365 Business Central
Microsoft Partner opportunity Microsoft Dynamics 365 Business Central Market opportunity Business applications insights Making their own decisions Seventy-three percent of the purchase decision is complete
More informationCustomer service delivered with Optus Contact Centre as a Service (CCaaS)
Customer service delivered with Optus Contact Centre as a Service (CCaaS). Contents Are you ready for your customers? 03 There s a better way 03 How CCaaS can help you 04 Solution Features 04 Your customers
More informationSocial Networking Advisory Services
Social Networking Advisory Services HIGHLIGHTS Connect your workforce with a Yammer internal social network to break down traditional organizational and geographical barriers, improve communication, increase
More informationAPP IDEA GUIDE. Mobile app ideas to keep business moving
APP IDEA GUIDE Mobile app ideas to keep business moving INTRODUCTION The world s gone mobile. Now your employees are asking for mobile apps so they can access company data and functions wherever they go.
More informationAlienVault MSSP Partner Program
AlienVault MSSP Partner Program Table of Contents Welcome to the AlienVault MSSP Partner Program ---------------------------------------------------------- 3 Program Framework -------------------------------------------------------------------------------------------------
More informationNG BAILEY CREATING EXCEPTIONAL ENVIRONMENTS FACILITIES SERVICES
NG BAILEY CREATING EXCEPTIONAL ENVIRONMENTS 02 03 CONTENTS CREATING EXCEPTIONAL ENVIRONMENTS - INTRODUCTION 03 CREATING EXCEPTIONAL ENVIRONMENTS - INTRODUCTION 04 BESPOKE SERVICES TAILORED TO YOU 06 WORKING
More informationKEY CONSIDERATIONS FOR EXAMINING CHANNEL PARTNER LOYALTY AN ICLP RESEARCH STUDY IN ASSOCIATION WITH CHANNEL FOCUS BAPTIE & COMPANY
KEY CONSIDERATIONS FOR EXAMINING CHANNEL PARTNER LOYALTY AN ICLP RESEARCH STUDY IN ASSOCIATION WITH CHANNEL FOCUS BAPTIE & COMPANY NOVEMBER 2014 Executive summary The changing landscape During this time
More informationDigital Transformation; Thrive and Survive. Panagiotis Kouris OFFICE LINE SA
Digital Transformation; Thrive and Survive Panagiotis Kouris CEO @ OFFICE LINE SA pkouris@officeline.gr Why Transform? Internet YESTERDAY S LANDSCAPE Firewall protects company resources TODAY S LANDSCAPE
More informationDriving Profitable Growth CORPORATE OVERVIEW
Driving Profitable Growth CORPORATE OVERVIEW Deliver peace of mind Be proactive Align our systems Be insurance professionals, not processors Threat of direct writers More time to service our clients Get
More informationDIGITAL TRANSFORMATION. Own the Possibilities Unlock New Value
DIGITAL TRANSFORMATION Own the Possibilities Unlock New Value Harnessing Disruption to WIN With what seems like an endless avalanche of digital disruptions at record breaking speed, are you feeling a bit
More informationDIGITAL CASE STUDIES
DIGITAL CASE STUDIES 1 Digital Banking with an Internet-Only Bank Digital banking is at a tipping point, our clients are looking for support to create new digitally disruptive services while complying
More informationMICROSOFT DYNAMICS NAV FOR INTERNATIONAL
WHITEPAPER MICROSOFT DYNAMICS NAV FOR INTERNATIONAL IMPLEMENTATIONS MICROSOFT DYNAMICS NAV AND INTERNATIONAL ERP IMPLEMENTATION This whitepaper explains why Microsoft Dynamics NAV is particularly well-suited
More informationCisco s Digital Transformation Supply Chain for the Digital Age
Cisco s Digital Transformation Supply Chain for the Digital Age The Cisco Supply Chain: Global, Complex, and Diverse Cisco s global supply chain extends across 13 countries and more than 25 locations.
More informationCreating Digital Advantage. Our strategy, vision and values
Creating Digital Advantage Our strategy, vision and values Contents Nordic leadership 4 Business goals 7 Vision 8 Mission 10 Values 14 Where we compete 16 How we compete 18 Our strategy for delivering
More informationThe Portnox Sphere Partner Program Guide
Channel Partners, Distributors, Technology Partners and MSPs/MSSPs Table of Contents I. Introduction Why Read This Guide? II. The Portnox Sphere Partner Program At a Glance III. Chapter 1 Channel Partners
More informationCisco Remote Expert Smart Solution for Retail Banking Enabling Personalized and Pervasive Sales and Service Across Delivery Channels
Solution Overview Cisco Remote Expert Smart Solution for Retail Banking Enabling Personalized and Pervasive Sales and Service Across Delivery Channels For too long, the financial services industry has
More informationTransportation. FiveYearsOut.com
Transportation FiveYearsOut.com Transportation For Arrow, transportation is more than just getting people from point A to point B. From automotive safety and driver convenience to the future of autonomous
More informationOpen Banking, PSD2 and the New API Economy
Executive Brief Open Banking, PSD2 and the New API Economy Major developments bring cloud-native data integration and API management to the forefront of the technology strategies for financial institutions
More informationFUJITSU Transformational Application Managed Services
FUJITSU Application Managed Services Going digital What does it mean for Applications Management? Most public and private sector enterprises recognize that going digital will drive business agility and
More informationUnlock the potential of NBN
. Unlock the potential of NBN Transition with Optus Business Creating a leading digital economy The Australian Government s aim is that, by 2020, Australia will be among the world s leading digital economies
More informationThe Age of Agile Solutions
>> Whitepaper The Age of Agile Solutions Creating Interconnected Ecosystems October 2017 Sell Side Sponsored by The Age of Agile Solutions Contents Executive Summary... Technology and Services to Unlock
More informationDIGITAL TRANSFORMATION SOLUTIONS
DIGITAL TRANSFORMATION SOLUTIONS BUSINESS AND TECHNOLOGY ARE CHANGING We are in the initial stages of a new era and the next industrial revolution, popularly termed Industry 4.0. What does that mean for
More informationLighting. FiveYearsOut.com
Lighting FiveYearsOut.com Lighting Arrow is a leading global supplier of electronics for solid-state lighting (SSL) and Internet of Things (IoT) applications with decades of experience partnering with
More informationBanking and Financial Services Engage with the Emerging
Banking and Financial Services Engage with the Emerging Seizing the new digital opportunity for specialized Financial Services Driving Innovation. Forging Alliances. Propelling Momentum. Customer expectations
More informationFuture-proof your digital business. Reimagining customer engagement and your brand experience.
Future-proof your digital business Reimagining customer engagement and your brand experience. The customer wants to be recognized as the same customer at every point of interaction. In nearly every industry
More informationDIGITAL EXPERIENCE PLATFORM SERVICES THAT POWER YOUR JOURNEY TO GREAT
www.hcltech.com DIGITAL EXPERIENCE PLATFORM SERVICES THAT POWER YOUR JOURNEY TO GREAT HCL s Digital Marketing solution for the CPG Industry CMO Perspective CPG INDUSTRY - A QUICK VIEW OF DIGITALIZATION
More informationA SUCCESSFUL JOURNEY TO THE DIGITAL WORKPLACE
A SUCCESSFUL JOURNEY TO THE DIGITAL WORKPLACE AUTHORS Imène KABOUYA imene.kabouya@wavestone.com Tom LAWRIE tom.lawrie@wavestone.com Johanna DUQUERROIX johanna.duquerroix@wavestone.com This article presents
More informationExploring IoT Business Opportunities In Manufacturing By : Jim Brown President Tech-Clarity
1 Exploring IoT Business Opportunities In Manufacturing By : Jim Brown President Tech-Clarity 2 Manufacturing in an Era of Innovation The manufacturing industry is currently in an era of significant innovation.
More informationThe Customer Engagement Company. Delivering solutions that forge deeper, more meaningful and valuable customer relationships
The Customer Engagement Company Delivering solutions that forge deeper, more meaningful and valuable customer relationships Customer Engagement for the Long Term Engagement is fundamentally changing. End-customers
More informationRecording TCO Cook Book 7 Ways to Reduce TCO and Improve Business Operations
TCO Cook Book 7 Ways to Reduce TCO and Improve Business Operations Table of Contents Introduction #5 Openness #1 Simplified Architecture #6 Protection from Data Loss #2 Scale-Agility: The Ability to Easily
More informationInformation and Communication Technologies Strategic Plan 2016/ /20
Information and Communication Technologies Strategic Plan 2016/17 2019/20 Foreword Mike Russell Chief Information Officer We must continue providing the infrastructure and vital support systems to keep
More informationHow Chemical Companies Compete in the Digital Economy
White Paper Reimagine Your Enterprise How Chemical Companies Compete in the Digital Economy Innovate Competing with a Digital Ecosystem Improving Global Supply Chain Performance 1 About the Author Brian
More informationCloud Guide Book. Reaching the Cloud Summit and Seizing the Market Opportunity
Cloud Guide Book Reaching the Cloud Summit and Seizing the Market Opportunity PlumChoice Cloud Playbook 1 The cloud services opportunity. IDC is forecasting that the cloud market will reach $277 billion
More informationSUITECOMMERCE Complete Commerce Solution for Delivering a Unified Customer Experience
SUITECOMMERCE Complete Commerce Solution for Delivering a Unified Customer Experience www.suitecommerce.com BUILD YOUR BUSINESS AROUND YOUR CUSTOMERS, NOT CHANNELS Today s customers expect consistent and
More informationSUITECOMMERCE Complete Commerce Solution for Delivering a Unified Customer Experience
SUITECOMMERCE Complete Commerce Solution for Delivering a Unified Customer Experience BUILD YOUR BUSINESS AROUND YOUR CUSTOMERS, NOT CHANNELS Today s customers expect consistent and highly personalized
More informationSUITECOMMERCE Complete Commerce Solution for Delivering a Unified Customer Experience
SUITECOMMERCE Complete Commerce Solution for Delivering a Unified Customer Experience www.suitecommerce.com BUILD YOUR BUSINESS AROUND YOUR CUSTOMERS, NOT CHANNELS Today s customers expect consistent and
More informationBSS. Business Support System
BSS Business Support System Ongoing digitalisation and evolution of customer experience requires a new level of agility and openness. Telecom businesses are growing beyond traditional communication services
More informationMicrosoft Dynamics Gold Partner Microsoft Dynamics 365. Sales (CRM)
Microsoft Dynamics Gold Partner Microsoft Dynamics 365 Sales (CRM) Overview Turn relationships into revenue Go beyond sales force automation with Dynamics 365 for Sales, enabling you to better understand
More information