Treasury Management Guide

Transcription

1 Treasury Management Guide Preparing your business for success

2 You will continue to receive a high level of customer service from a team of experts committed to helping you meet your financial goals no matter what they may be. We are pleased to welcome you to First Financial Bank, where you will enjoy an enhanced level of banking convenience and a full range of treasury management solutions. At First Financial, we are proud to have a history of continuous profitability spanning more than 25 years. This foundation of stability and soundness allows us to concentrate on what s most important to our organization helping you achieve success. We focus on understanding our clients, building long-term relationships, and consistently exceeding our clients expectations. Your Success Is Important To Us We look forward to welcoming you into the First Financial Bank family. Our dedicated team is here to support you and your business every step of the way through the transition process to First Financial. We aim to ensure your business continues to run as efficiently as possible during this time. What To Expect You will receive continued communication from us via , phone, or mail in regard to all important milestones and updates related to your business accounts. Please watch for this important information. On Tuesday, May 29, 2018, when conversion weekend is expected to be completed, your current accounts will transition to First Financial Bank accounts. Information on several of the important updates and upgrades your business can expect, as well as overviews of our treasury management solutions, are included throughout this guide. Our team looks forward to serving the financial needs of your business, you, and your employees. If you have any questions, please feel free to contact our Business Service Center team: Monday Friday: 7:00 AM 7:00 PM Eastern Time

3 The success of your core business functions, including everyday operations and investment and financing activities, are dependent upon your cash management strategy. We invite you to explore our suite of treasury management solutions designed to help manage your cash flow and strongly position your business for growth. Treasury Management Solutions Remote Deposit Capture Deposit your checks without leaving the office. Use Remote Deposit Capture to prepare and process check payments, helping improve the cash flow efficiency of your business and reduce costs. Manage cash flow: Accelerate collection and clearing of customer check payments Same-day ledger credit up to 8:00 PM Eastern Time Custom reporting services to aid the receivables process Reduce costs: Decrease time, transportation and administrative expenses associated with making bank deposits Deposit from multiple locations and/or to multiple accounts from one platform If your business currently uses Remote Deposit Capture, this service will continue at First Financial and you will be able to use your current scanner. Our Business Service Center will reach out to you prior to Friday, May 25, 2018, to ensure scanner readiness. Merchant Services Full-service card processing options are available to support your business in strengthening customer relationships, improving cash flow, and streamlining payment processes. Use our Merchant Services solutions to help with: Software integration A secure ecommerce site Accepting payments on the go Our Merchant Services options include: Credit card acceptance Mobile payments Point-of-sale ERP integration 2 Virtual terminals Shopping carts 3

4 Lockbox Account Reconciliation Services Outsource the processing of your customer payments with our lockbox services. From mail collection to cash application of customer payments, we provide a cost-effective solution to help you improve your business performance. Our solutions include: Wholesale Lockbox for B2B Payments Automate posting of receivables, improve cash flow, separation of duties, improve audit control Retail Lockbox for C2B Payments High volume consumer payments, automate receivables, improve customer service If your business currently has lockbox services, this service will continue at First Financial. Your business will have enhanced capabilities for accounts receivable posting report and transmission formats. Your business will also have access to a portal for report and data access processing. Fraud Control Save time with a more seamless workflow when reconciling your bank accounts. Our reconciliation services allow you to receive a bank-prepared file that can be used to streamline and automate much of your reconciliation process. Our transaction management system also provides reconciliation management services with the ability to build and customize reconciliation reports. First Financial offers: Paid Check Reconciliation Reconcile your paid vs. outstanding checks Deposit Reconciliation Manage multiple deposit locations from a single daily report Full Account Reconciliation Manage your entire banking reconciliation from one system Benefit from automated reconciliation, including all check numbers, repaired and positive pay fraud protection Increase audit control with separation of account reconcilement duties Reduce operating expense If your business currently uses account reconciliation services, these will continue at First Financial. Fraud continues to be a significant business challenge. Improve your internal controls with our online fraud control tools so your business can more efficiently identify potentially fraudulent transactions, and you can proactively protect your accounts from unauthorized activity. Check Positive Pay Upload a file of check issue data each time your business writes checks Check issue data is maintained and the checks are matched as they are presented for payment Presented checks not matching the issue data are reported to your business as exceptions Payee verification also available upon request Check Verification Each business day, you will receive a list of all checks presented for payment or you can set parameters to see only checks exceeding a certain threshold Review each check, compare to your business records and make a payment decision for each item ACH Solutions ACH solutions offer access to the most current and accurate ACH return information to help your business more efficiently manage your ACH payment process and reconciliation. Our comprehensive ACH solutions can be used to: Process direct deposit of employee payroll Send tax payments Collect customer payments faster and Concentrate cash from deposit accounts held more efficiently at other banks Pay vendors electronically Include invoice data to simplify posting 4 ACH Positive Pay Set rules to filter ACH debits presented to your business account Receive notifications for exceptions of any ACH debit presented outside the parameters of the rules set by your business Choose to allow the ACH debit to process or return it to the originator as unauthorized Your business will now have access to Positive Pay through Cash Management Online Banking. For Positive Pay, pay exceptions will now be available at the earlier time of 8:30 AM Eastern Time. The deadline for decisions will remain at 1:00 PM Eastern Time. If your business currently uses ACH blocks, these will be replaced with ACH Positive Pay. Your Positive Pay solution will now include Teller Positive Pay. ACH returns, notifications of change, EDI, and account reconciliation reports will all be delivered through the Positive Pay system. If your business is currently set up to originate ACH transfers, this service will continue at First Financial. Your current ACH exposure limits will remain in place during the transfer to First Financial. ACH pre-funding will be available within Cash Management Online Banking. Schedule payments up to 30 days in advance. Upload payment information via NACHA, CSV, or fixed-position file formats. If your business will be using a third-party software application to create your NACHA files, you will need to update your NACHA files to reflect the information below. Please do not update earlier than Tuesday, May 29, Immediate destination: First Financial Bank routing number, preceded by a blank Immediate destination bank: FIRST FINANCIAL BANK (case sensitive) 6:00 PM Eastern Time will now be the cut-off time for initiating ACH batches to be processed. 5

5 Personal Attention You Deserve Wire Solutions Quickly process and clear payments by using wire transfers. Send or receive funds domestically or internationally* in a safe and convenient way. First Financial wire services are available through: Online Wire Module Secure, encrypted module to transmit both domestic and USD international* wire payments Create and store wire payment templates for repetitive use Built-in safeguards to protect against fraudulent wire activity PIN-Based Voice Wire/Wire Operator Call our friendly wire operators with your assigned PIN to request wire transfer payments Standing wire payment instructions Wire drawdown services Foreign currency wire requests Banking Center Visit your local banking centers to verify and facilitate any authorized wire payment request 4:00 PM Eastern Time cut-off time for wire transfers originated via walk-in or call-in. 5:30 PM Eastern Time cut-off time for wire transfers originated via Cash Management Online Banking. If your business currently uses wire templates, these will be transferred over to First Financial Cash Management Online Banking. *Additional charge for international wire transactions. 6 7

6 How to Contact Us If you have questions or concerns, please contact us in the way that s easiest for you. You can reach us by phone, at one of our many banking centers, or through our website. We are always here to help Call Us Our Business Service Center team is available at to answer your questions related to your business account, Online Banking, and treasury management solutions. Please feel free to call us during the following hours: Monday Friday: 7:00 AM 7:00 PM Eastern Time We also have an Automated Telephone Banking system available 24/7 by calling Visit A Banking Center First Financial offers an extensive banking center network. Following the merger, we will have 150 banking centers in Ohio, Indiana, Illinois, and Kentucky. A complete list of our locations, including hours of operation, can be found at Visit Us Online We invite you to learn more via the First Financial website by visiting Let us help your business on the path to success 8 9

7 Member FDIC Copyright 2018 First Financial Bank. All rights reserved. is a registered trademark of First Financial Bancorp. PS0452-TM