2017 KEY INSIGHTS ON. Employee Attendance and Tardiness

Transcription

1 2017 KEY INSIGHTS ON Employee Attendance and Tardiness

2 THE AVERAGE NUMBER OF MINUTES THAT EMPLOYEES IN THE XIMBLE SYSTEM ARE LATE IS MINUTES MINUTES Statistical sample of clock-in records, 378 companies, 6456 employees, 84 MINUTES Statistical sample of clock-in records, 356 companies, 5782 employees, WHERE MINUTES 1 AND SHIFTS DURATIONS WERE 8H 1 THE AVERAGE NUMBER OF MINUTES THAT EMPLOYEES IN THE XIMBLE SYSTEM WERE LATE BUT WHO HAD SHIFT REMINDERS ENABLED IS WHILE THE AVERAGE NUMBER OF MINUTES BEING LATE FOR THOSE WHO DIDN T HAVE THESE REMINDERS ENABLED IS. HAD SHIFT REMINDERS: 95.9 MINUTES Statistical sample of clock-in records, 185 companies, 2448 employees, 76.5 MINUTES Statistical sample of clock-in records, 181 companies, 2170 employees, DID NOT HAVE SHIFT REMINDERS: MINUTES Statistical sample of clock-in records, 365 companies, 5224 employees, 87.3 MINUTES Statistical sample of clock-in records, 339 companies, 4588 employees, 2 THE AVERAGE NUMBER OF MINUTES THAT EMPLOYEES FROM THE UNITED STATES IN THE XIMBLE SYSTEM ARE LATE IS MINUTES MINUTES Statistical sample of clock-in records, 115 companies, 3079 employees, 69.6 MINUTES Statistical sample of clock-in records, 109 companies, 2700 employees, 3 THE AVERAGE NUMBER OF MINUTES THAT EMPLOYEES FROM AUSTRALIA IN THE XIMBLE SYSTEM ARE LATE IS MINUTES MINUTES Statistical sample of 2345 clock-in records, 7 companies, 66 employees, 48.5 MINUTES Statistical sample of 1082 clock-in records, 7 companies, 64 employees, 4

3 THE AVERAGE NUMBER OF SHIFTS MISSED (ABSENCES) BY EMPLOYEES USING THE XIMBLE SYSTEM IS MISSED SHIFTS PER EMPLOYEE Statistical sample of clock-in records, 6250 different employees, 417 companies, ALL SHIFT DURATIONS WERE INCLUDED 27 MISSED SHIFTS PER EMPLOYEE Statistical sample of clock-in records, 5794 different employees, 398 companies, ALL SHIFT DURATIONS WERE 8H 5 THE AVERAGE NUMBER OF SHIFTS MISSED BY EMPLOYEES USING THE XIMBLE SYSTEM BUT WHO HAD SHIFT REMINDERS ENABLED IS SHIFTS WHILE THE NUMBER OF AVERAGE ABSENCES FOR THOSE WHO DIDN T HAVE THESE REMINDERS ENABLED IS SHIFTS. HAD SHIFT REMINDERS: 21.4 SHIFTS Statistical sample of clock-in records, 2343 different employees, 201 companies, ALL SHIFT DURATIONS WERE INCLUDED 19.9 SHIFTS Statistical sample of clock-in records, 2157 different employees, 196 companies, ALL SHIFT DURATIONS WERE 8H DID NOT HAVE SHIFT REMINDERS: 25.6 SHIFTS Statistical sample of clock-in records, 4974 different employees, 411 companies, ALL SHIFT DURATIONS WERE INCLUDED 23.8 SHIFTS Statistical sample of clock-in records, 4571 different employees, 390 companies, ALL SHIFT DURATIONS WERE 8H 6 THE AVERAGE NUMBER OF SHIFTS MISSED BY EMPLOYEES FROM THE UNITED STATES USING THE XIMBLE SYSTEM IS SHIFTS Statistical sample of clock-in records, 2881 different employees, 123 companies, ALL SHIFT DURATIONS INCLUDED SHIFTS Statistical sample of clock-in records, 2613 different employees, 116 companies, SHIFTS DURATIONS WERE 8H 7 THE AVERAGE NUMBER OF SHIFTS MISSED BY EMPLOYEES FROM AUSTRALIA USING THE XIMBLE SYSTEM IS SHIFTS SHIFTS Statistical sample of 1059 clock-in records, 77 different employees, 10 companies, SHIFTS DURATIONS 8H 8

4 THE TOTAL LOSS OF INCOME DUE TO THEIR MISSED SHIFTS FOR EMPLOYEES IN THE UNITED STATES IS ON AVERAGE $ (BASED ON THEIR PAY RATE). BASED ON THE DATA FROM QUESTION 7 FOR ALL SHIFTS THE TOTAL LOSS OF INCOME DUE TO THEIR MISSED SHIFTS FOR EMPLOYEES IN AUSTRALIA IS ON AVERAGE $ 1885 (BASED ON THEIR PAY RATE). BASED ON THE DATA FROM QUESTION 8 THE TOTAL LOSS OF INCOME DUE TO THEIR LATE ARRIVALS FOR EMPLOYEES IN THE UNITED STATES IS ON AVERAGE $ (BASED ON THEIR PAY RATE). BASED ON THE DATA FROM QUESTION 3 FOR ALL SHIFTS THE TOTAL LOSS OF INCOME DUE TO THEIR LATE ARRIVALS FOR EMPLOYEES IN AUSTRALIA IS ON AVERAGE ${AUD} (BASED ON THEIR PAY RATE). BASED ON THE DATA FROM QUESTION 4 FOR ALL SHIFTS THAT EMPLOYEES IN THE XIMBLE SYSTEM REQUESTED IS 9.32 REQUESTS PER EMPLOYEE time-off requests, employees, 1436 companies THE AVERAGE NUMBER OF APPROVED DAYS OFF THAT EMPLOYEES TOOK AS A TIME OFF IN THE XIMBLE SYSTEM ARE 2 DAYS approved requests, employees, 1308 companies THE AVERAGE REJECTION RATE OF TIME OFF REQUESTS THROUGH XIMBLE IS 3.21% THAT EMPLOYEES FROM THE UNITED STATES IN THE XIMBLE SYSTEM REQUESTED IS 8.1 REQUESTS PER EMPLOYEE time-off requests, 8581 employees, 352 companies THE AVERAGE NUMBER OF APPROVED DAYS OFF THAT EMPLOYEES FROM THE UNITED STATES TOOK AS A TIME OFF IN THE XIMBLE SYSTEM IS 2.43 DAYS approved requests, 8273 employees, 340 companies THE AVERAGE REJECTION RATE OF TIME OFF REQUESTS MADE BY EMPLOYEES FROM THE UNITED STATES THROUGH XIMBLE IS 4.95% THAT EMPLOYEES FROM AUSTRALIA IN THE XIMBLE SYSTEM REQUESTED IS 8.52 REQUESTS PER EMPLOYEE time-off requests, 491 employees, 33 companies 19 THE AVERAGE NUMBER OF APPROVED DAYS OFF THAT EMPLOYEES FROM AUSTRALIA TOOK AS A TIME OFF IN THE XIMBLE SYSTEM IS 4.54 DAYS approved time-off requested, 485 employees, 30 companies 20 THE AVERAGE REJECTION RATE OF TIME OFF REQUESTS MADE BY EMPLOYEES FROM AUSTRALIA THROUGH XIMBLE IS 1.6%. 21

5 THE PERCENTAGE OF THE US COMPANIES THAT HAVE EMPLOYEES OUTSIDE THE US IS 4.66%. 22 THE PERCENTAGE OF EMPLOYEES OUTSOURCED BY THE US COMPANIES IS 1.72%. 23 ON AVERAGE 20.19% OF TIME CLOCK PUNCHES WITH XIMBLE ARE MADE THROUGH A MOBILE DEVICE. REGARDLESS WHETHER IT WAS FOR CLOCK-IN OR CLOCK-OUT. 24 THE AVERAGE NUMBER OF INTERNAL COMMUNICATION MESSAGES (PER EMPLOYEE) SENT BY USING XIMBLE WHERE THAT OPTION IS ENABLED IS MESSAGES PER EMPLOYEE sent messages, 8565 employees, 1004 companies 25 THAT EMPLOYEES IN THE SYSTEM REQUESTED IS 9.32 REQUESTS PER EMPLOYEE. WHEN IT COMES TO THE U.S., THIS NUMBER IS SLIGHTLY SMALLER 8 REQUESTS PER EMPLOYEE. IN AUSTRALIA, THIS NUMBER GOES TO APPROXIMATELY 8.5 REQUESTS PER EMPLOYEE. Based on last year's records for the U.S. companies, the highest percentage of employees requested time off in June, July, and August. This is probably due to vacation days, which most people take in summer. These three months make up almost one third (30%) of all requests throughout the year. When it comes to Australia, the situation is quite similar. Most requests come during the summer months (in this case January, February, and March). These three months make up more than one third of all the requests, which is more than in the U.S. However, this is expected since the average number is higher for Australia Percentages JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC Approximately 95% of time off requests are approved by managers/supervisors in the U.S Percentages JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC Approximately 99% of time-off requests are approved by managers/supervisors in Australia.

6 THE GRAPH BELOW SHOWS THE NUMBER OF SHIFT TRADES FOR EACH MONTH OF THE YEAR Based on the sample of employees (808 of which were from the US), and 354 companies (100 from the U.S.). It is possible to see that June, July, and August are the months with most trades, probably due to an increasing number of PTO/vacation days. This means that these 3 months make up 37% of the shift trades during the whole year. One interesting fact is that employees request three shift trades a month on average. If a company has many employees, this could be very frustrating for managers, especially if they approve/reject such trades manually for each employee. 600 Number of trades JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC WHEN IT COMES TO COVERING SHIFTS THE NUMBER OF THESE REQUESTS IS ON AVERAGE 9 REQUESTS PER EMPLOYEE. Based on employees (1.065 from the US) in 263 companies (77 were U.S. companies). 4.40% of all the requests are partial covers which typically last for an average 3.5 hours. This is almost one half of a regular shift. This means that one employee is working almost 150% of his capacity due to covering some other employee who requested a shift cover. Another interesting fact is that a manager/supervisor approves 85% of shift covers after employees have already agreed to cover for each other. SIMILAR TO SHIFT TRADES, SHIFT DROPS ALSO TEND TO OCCUR PRETTY FREQUENTLY. Based on last year's records, the average number of shift drops per employee per month was approximately 5 shift drops (1.532 employees of which were from the U.S., and 138 companies - 43 of which were from the U.S.). However, there are no specific months when drops tend to occur more frequently.