Transforming Retail from Silos to Omni-Channel

Transcription

1 We Know Technology. We Know Retail. Transforming Retail from Silos to Omni-Channel MOBILITY ecommerce DIGITAL/ MULTI-CHANNEL IN-STORE EXPERIENCE SUPPLY CHAIN & LOGISTICS MERCHANDISE PLANNING/BUYING SUPPLIER COLLABORATION ANALYTICS Retail Technology Expertise Enterprise Application Integration Q&A Testing Infrastructure The technology provider of choice for retailers worldwide. Retail Insight. Client Service. Delivery Excellence.

2 RETAIL INSIGHT CLIENT SERVICE DELIVERY EXCELLENCE SPI RETAIL PRODUCTS & SOLUTIONS Optimize Merchandise Performance Big Data Analytics, Actionable Insights Supplier Collaboration Simplified Your Branded Mobile App Next Generation Recovery Audit SPI RETAIL IT SERVICES Enterprise Application Integration Warehouse Management Services QA & Testing Prime Digital Retail Infrastructure For more information or to get a custom quote, visit or call today. ABOUT SPI Software Paradigms International (SPI), founded in 1994, is an award winning technology services and solutions provider for retailers and retail suppliers around the world. SPI is helping retailers and retail suppliers transform the retail value chain from silos to customer centric Omni-Channel agile organizations. SPI offers complete Retail IT solutions and services including mobility, ecommerce, integration, consulting, merchandising, analytics, vendor management, and infrastructure. info@spi.com Headquarters: 5 Concourse Pkwy, Suite 500, Atlanta, GA USA (Georgia, Arkansas, Pennsylvania) Australia Brazil Canada Nepal India Singapore Key Clients

3 We Know Technology. We Know Retail. Prime Digital Retail ecommerce Content Management mcommerce The road to retail success begins with omni-channel strategy. SPI s Prime Digital Retail Services offer retailers boutique consulting, design and implementation solutions to optimize their digital retail strategy and maximize omni-channel execution. Collaborative. SPI brings a collaborative spirit to every project, partnering closely with clients to ensure goals and objectives are fully addressed. Simple. Our retail services experts use efficient coding practices to keep projects streamlined and ensure quick development of solutions. Accessible. Every SPI team member assigned to a project is just a phone call away, ensuring clients are never limited to a single point of contact. Personalized. Our team can find just the right mix of process and personnel resources needed to meet your schedule and budget requirements. DIGITAL RETAIL SOLUTIONS Flexible Content Management Quickly address business needs with simple, comprehensive content management controls. True Mobility Transition from an ecommerce strategy and execution to a functional, relevant mcommerce environment. International Expansion Overcome challenges posed by the international marketplace, from language issues to platform compatibility and more. Real-World Scalability Prepare to accommodate changing data traffic and processing needs with optimized frameworks and accelerators. To learn more about our Digital Retail Services, visit us online at or call

4 RETAIL INSIGHT CLIENT SERVICE DELIVERY EXCELLENCE EXPERIENCE THE BENEFITS OF TRUE OMNI-CHANNEL. SPI s Prime Digital Retail services provide retailers with the power and flexibility to get sites on the market faster than their competition. Our open-source architecture makes adding and modifying features quick and easy, giving clients the agility to meet rapidly-changing demands. Our experts deliver tailored solutions for ecommerce/mcommerce Development, Software/Architecture Design and Testing, Infrastructure/Hardware Support Services, and much more. Fully customizable and developed to fit your specific needs Robust, easy-to-use admin tools Enhanced security through role-based permissions Fast, flexible page editing with virtually limitless content types Access to a vast library of modules, from SEO to social networking and more Services Offered ecommerce Platform & Consulting Mobile Commerce Development & Strategy Digital Services including Design, IA, Software Development, Project Management & QA Testing Services to support the Digital Software Development Methodologies Infrastructure/Hardware to support Digital Retail CUSTOMIZE YOUR INTEGRATED CONTENT MANAGEMENT SYSTEM OPTIMIZE PERFORMANCE WITH POWERFUL MODULES & ROBUST SECURITY RESPOND QUICKLY TO DEMANDS WITH FAST & FLEXIBLE EDITING For more information or to get a custom quote, visit or call today. ABOUT SPI Software Paradigms International (SPI), founded in 1994, is an award winning technology services and solutions provider for retailers and retail suppliers around the world. SPI is helping retailers and retail suppliers transform the retail value chain from silos to customer centric Omni-Channel agile organizations. SPI offers complete Retail IT solutions and services including mobility, ecommerce, integration, consulting, merchandising, analytics, vendor management, and infrastructure. info@spi.com Headquarters: 5 Concourse Pkwy, Suite 500, Atlanta, GA USA (Georgia, Arkansas, Pennsylvania) Australia Brazil Canada Nepal India Singapore

5 We Know Technology. We Know Retail. Warehouse Management Services Satisfy today s consumer demands and thrive in a dynamic marketplace. Today s retail environment requires fast, flexible order fulfillment. SPI s Warehouse Management Services (WMS) deliver solutions for transitioning to and optimizing a multi-channel platform, helping distributors and retailers meet the evolving needs of today s consumer. Experienced Resources. SPI s team of functional and technical WMS resources stand ready to tackle any deployment, evaluation or maintenance issue. Full Scope. Our consulting team provides expert guidance at multiple levels, from assistance with upgrades to complete WMS system configuration. Customized. SPI offers retailers a boutique IT service experience, delivering insights and solutions custom-tailored to their leading WMS system. Retail Specific. SPI serves retail clients with 3PL and 4PL providers to address sourcing consolidations and multi-channel order fulfillment. SPI WMS SERVICES Deployment Conceptual & Detail Design Phase Engagements Complex Project & Program Management WMS-ERP & WMS-MHE Interfaces Configuration, Testing & Reporting Custom Development Upgrade & Data Migration Process Flow & Documentation Training & SOP Evaluation WMS Product Evaluation RFP Preparation Support 24x7 Onsite/Offshore Production Support Models Level 2 & 3 Support Annual Maintenance Contracts To learn more about our WMS Services, visit us online at or call

6 RETAIL INSIGHT CLIENT SERVICE DELIVERY EXCELLENCE MEET CUSTOMER DEMAND ON EVERY LEVEL. SPI s Deployment, WMS Evaluation and Support/Maintenance services are designed to help you meet the challenges of today s marketplace. Our specialists are experienced in the design, planning, implementation and support of a wide range of packaged and legacy systems, including Manhattan s WMS. We offer a full range of services to optimize your supply chain, from sourcing and fulfillment solutions to system upgrades and process improvements. With SPI s vast experience and superior business acumen, clients can feel confident about meeting consumer demand on every level. Faster time to market through implementations and enhancements Reduced project risk with guidance from seasoned practioners Unique insights drawn from combined business and IT expertise Improved ROI via global delivery Vast knowlegebase from 20+ years of retail technology experience OPTIMIZE YOUR SUPPLY CHAIN NETWORKS FASTER TIME TO MARKET WITH EXPERIENCED RETAIL RESOURCES CUSTOM IMPLEMENTATION TO FIT YOUR UNIQUE ENVIRONMENT For more information or to get a custom quote, visit or call today. ABOUT SPI Software Paradigms International (SPI), founded in 1994, is an award winning technology services and solutions provider for retailers and retail suppliers around the world. Key Clients SPI is helping retailers and retail suppliers transform the retail value chain from silos to customer centric Omni-Channel agile organizations. SPI offers complete Retail IT solutions and services including mobility, ecommerce, integration, consulting, merchandising, analytics, vendor management, and infrastructure. info@spi.com Headquarters: 5 Concourse Pkwy, Suite 500, Atlanta, GA USA (Georgia, Arkansas, Pennsylvania) Australia Brazil Canada Nepal India Singapore

7 We Know Technology. We Know Retail. Enterprise Application Integration Retail Technology Expertise On-Demand To win the omni-channel game, you need a retail technology specialist. SPI s Enterprise Application Integration (EAI) services bring order to chaos, helping retailers harmonize disparate technologies, streamline business processes, and maximize productivity across the enterprise. Seasoned. SPI s integration specialists have considerable experience addressing similar needs across all sectors of the retail industry. Customized. Get focused solutions tailored to your needs, from production and maintenance workflows to process automation and more. Cost Effective. SPI drives down the cost of your integration efforts using frameworks and accelerators delivered in a Global Services model. Innovative. Our EAI Team employs fresh, innovative approaches to reduce risk, boost profits and maximize productivity for retail clients. INTEGRATION SERVICES FOR RETAIL Point-to-Point Integration Increasingly the format of choice for data exchange between applications and partner organizations. Hub & Spoke Architecture Uses a single integration server, the hub, that exchanges information among many servers, the spokes. Integration Brokers Built on messaging middleware, Integration Brokers provide a platform for addressing critical business components. Enterprise Service Bus Used for designing and implementing the interaction and communication between software applications in service-oriented architecture (SOA). To learn more about our EAI Services, visit us online at or call

8 RETAIL INSIGHT CLIENT SERVICE DELIVERY EXCELLENCE BRING IT ALL TOGETHER WITH ENTERPRISE APPLICATION INTEGRATION. As retailers increasingly rely on new systems and processes, EAI services have become essential for yielding maximum results. SPI is at the forefront of understanding the environment, systems and best practices required for successful EAI. We use an integrated approach to connect business applications, databases and services with key aspects of existing intranet and internet security, giving retailers the agility they need to meet changing market demands. Quickly deploy enhancements to standard applications Extend the use of legacy systems through web functionality Increase business process automation Stimulate growth and gain insight into business performance Gain access to SPI s expert resources, frameworks & processes EXPERIENCED RETAIL INDUSTRY RESOURCES FROM LEGACY SYSTEMS TO THE LATEST TECHNOLOGY REAL-TIME PROJECT STATUS TRANSPARENCY KICKSTART REVENUE GROWTH AND DRIVE DOWN COSTS For more information or to get a custom quote, visit or call today. ABOUT SPI Software Paradigms International (SPI), founded in 1994, is an award winning technology services and solutions provider for retailers and retail suppliers around the world. Key Clients SPI is helping retailers and retail suppliers transform the retail value chain from silos to customer centric Omni-Channel agile organizations. SPI offers complete Retail IT solutions and services including mobility, ecommerce, integration, consulting, merchandising, analytics, vendor management, and infrastructure. info@spi.com Headquarters: 5 Concourse Pkwy, Suite 500, Atlanta, GA USA (Georgia, Arkansas, Pennsylvania) Australia Brazil Canada Nepal India Singapore

9 We Know Technology. We Know Retail. Quality Assurance & Testing Ramp up quality, drive down costs and reach the market faster. Behind every quality product is an exceptional QA Team. With over 250 QA resources and years of collective retail industry experience, SPI s Quality Assurance team has the technical skill and practical know-how to maximize the quality of your end product. Smoother Launch. Our QA team can help detect and correct issues before they derail your project, giving you a smoother ride to market. Better Quality. SPI s metrics-driven test management consistently delivers faster, higherquality applications and fewer production defects. Lower Costs. We provide built-in protection for your bottom line through minimized test investments and lower testing costs. Higher Standards. SPI s Industry Certified Testers (ISTQB, CSTE, HP) adhere to strict protocols for test design, management and execution. THE TESTING CENTER OF EXCELLENCE SPI s Testing Center of Excellence (CoE) platform brings together multiple testing experts to share their QA testing knowledge, experiences and best practices. Individual teams maintain their core specialization, yet also engage in cross-team collaboration. This process gives SPI the operational efficiencies to deliver: Better Test Capability Maximize Productivity Shorter Time to Market Improved Quality Cost Efficiency Team/Load Balancing Faster Team Ramp-up Access to Specialists To learn more about SPI QA Testing, visit us online at or call

10 RETAIL INSIGHT CLIENT SERVICE DELIVERY EXCELLENCE HIGHER QUALITY YIELDS BETTER VALUE. SPI offers all forms of conventional and specialized QA testing services, including Mobility, Automation, Performance, Globalization, ecommerce and more. Our QA specialists work seamlessly with existing in-house teams, leveraging their retail industry experience, domain knowledge and tool expertise. SPI s Quality Assurance process adds significant value to your project through improved quality, cost effectiveness and faster time to market. Manual Testing Automation Testing Performance Testing SOA Testing DW/BI/ETL Testing Globalization Testing ecommerce Testing Mobility Testing KEEP PROJECTS ON TRACK AND RUNNING SMOOTHLY REDUCE DEFECTS AND GET TO MARKET FASTER ROI-BASED AUTOMATION DECISIONS For more information or to get a custom quote, visit or call today. ABOUT SPI Software Paradigms International (SPI), founded in 1994, is an award winning technology services and solutions provider for retailers and retail suppliers around the world. Key Clients SPI is helping retailers and retail suppliers transform the retail value chain from silos to customer centric Omni-Channel agile organizations. SPI offers complete Retail IT solutions and services including mobility, ecommerce, integration, consulting, merchandising, analytics, vendor management, and infrastructure. info@spi.com Headquarters: 5 Concourse Pkwy, Suite 500, Atlanta, GA USA (Georgia, Arkansas, Pennsylvania) Australia Brazil Canada Nepal India Singapore