10 REASONS FOR ARIS. ARIS Product Marketing July Software AG. All rights reserved.

Transcription

1 10 REASONS FOR ARIS ARIS Product Marketing July 2017

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3 10 REASONS FOR ARIS User Experience Social Collaboration Customer Experience Management Mobility & Cloud Internet of Things (IoT) Performance & Visual Analytics Risk & Compliance Integration Central Administration Architecture 3

4 USER EXPERIENCE BETTER USER ACCEPTANCE BY MATURE DESIGN 1 4

5 SIMPLICITY USER EXPERIENCE ARIS offers user-friendly interfaces, simplifying the understanding, description and improvement of processes ARIS is mature, modern and uses an aligned interface design for all ARIS 10 products 5

6 TAILORED PERSPECTIVES USER EXPERIENCE ARIS also enables customers to select a pre-defined working environment, a set of best-suited functionalities for several users ARIS permits all customers to define their specific topics that are important to fulfill their respective role and task 6

7 DEFINE PROFILE-BASED VIEWS FOR DIFFERENT USERS USER EXPERIENCE Adjust the view as needed to achieve, for example, a leaner interface with less functionality. The default tab can be the Steps tab, where the Tasks tab is hidden. With ARIS you can determine tailored profile-based views for different target groups. For example, for designers it makes sense to set the Diagram tab as default tab Software AG. All rights reserved. For internal use only

8 CLARITY REDUCES TRANSACTION COSTS USER EXPERIENCE ARIS focuses on customers needs by enabling them to focus on their processes and the relevant data ARIS increases end-user acceptance as a result of an enhanced clarity and distinctiveness 8

9 CHOOSE YOUR OWN STANDARD USER EXPERIENCE ARIS introduces EBPMN, a fully compliant and business-oriented BPMN model type that unites the strengths of EPC and BPMN ARIS equalizes multiple notifications by providing modeling, analysis, simulation and export in EPC and BPMN 2.0. Existing EPCs can be transformed into BPMN and vice versa 9

10 SMART TABLE-BASED PROCESS DESIGN USER EXPERIENCE ARIS speeds up process design, enables easy entry and maintenance of process data, and reduces mouse clicks at the same time ARIS introduces table-based modeling and Smart Design to simplify process design with an automated layout and predefined connections 10

11 GLOSSARY & TABLES USER EXPERIENCE ARIS provides easy paging to browse even very long lists by tables that can be custom- tailored to the enduser ARIS provides a glossary that displays major assets from a database and enables users to maintain them directly 11

12 SOCIAL COLLABORATION BENEFIT FROM THE WISDOM OF THE CROWD 2 12

13 CONNECT USERS WITHIN ARIS SOCIAL COLLABORATION ARIS offers a business-user-friendly overview of all relevant issues and current process news within an integrated collaboration area ARIS leverages the wisdom of the crowd by bringing users closer together, offering information in the collaboration timeline (e.g., processes or people users follow, discussion groups they are members of or workflow postings) and optional digests 13

14 FOR A BETTER EASE OF USE SOCIAL COLLABORATION ARIS designers are able to post changes or share documents with other users without leaving modeling ARIS provides a web-based user interface, enabling collaborations during several activities, such as modeling or viewing Any user can choose their favorites and access them on the landing page for quick access to the content 14

15 ARIS DOCUMENT STORAGE SOCIAL COLLABORATION ARIS Document Storage keeps users informed by offering direct access to images and documents and makes them retrievable by tagging and assigning. Multi-media assets (docs, images, videos ) can be linked within models and objects and embedded in fact sheets on the portal ARIS fully exploits its collaborative potential by enabling every user to trigger on improvements via uploading and editing process relevant documents 15

16 CONTRIBUTION SOCIAL COLLABORATION ARIS lets business users improve processes by creating and editing content via a contribution no expertise in methods and modeling required ARIS provides an edit mode that - based on predefined patterns - allows changing and adding of attributes, objects and relationships 16

17 CUSTOMER EXPERIENCE MANAGEMENT PUT YOUR CUSTOMERS FIRST 3 17

18 REFLECT BUSINESS FROM ANOTHER PERSPECTIVE CUSTOMER EXPERIENCE MANAGEMENT ARIS allows a company to depict customer segments and group clients according to specific key characteristics ARIS enables an outside-in approach to design and analyze processes from the customers perspective to recognize new business opportunities 18

19 IDENTIFY TOUCHPOINTS & MOMENTS OF TRUTH CUSTOMER EXPERIENCE MANAGEMENT ARIS provides enhancements of measures and KPIs, reduces brand risks, ensures customer loyalty and helps take advantage of new innovations ARIS ensures better customer interactions by identifying customer touchpoints and moments of truth 19

20 MOBILITY & CLOUD WORK FROM EVERYWHERE 4 20

21 ARIS MOBILE/API ACCESS FOR MOBILE APPS DEVELOPMENT ARIS Connect/Design Server ARIS Repository ARIS Document Storage API API ARIS Mobile/API Access Infrastructure EA GRC Strategy Analytics M2E ARIS User Management API BPM PD-SAP ARIS Connect Collaboration API BPA API 21 For internal use only

22 DEMO APP EXAMPLES MOBILE ACCESS With ARIS it is possible to take a picture of workshop s results and automatically fill them into the ARIS model with the Pictureto-Model App ARIS enables documenting ideas & requirements with the Idea Manager App. Context-related information can be checked on the go with the Process Guide App 22

23 DISCOVER SOFTWARE-AS-A-SERVICE CLOUD ARIS reduces participation barriers, provides high availability and renders elaborate IT involvement unnecessary. Start immediately, without investment ARIS Cloud is a full-scale BPA-as-a-Service providing the functionalities of ARIS 10 in a locationindependent solution 23

24 DECIDE BETWEEN THREE EDITIONS CLOUD ARIS Cloud Basic Basic modeling, analysis, admin & standard sharing Fast first project Public cloud 30-day free trial ONLY! ARIS Cloud Advanced Customized modeling & analysis, standard sharing, advanced administration Cross-departmental projects Public cloud ARIS Cloud Enterprise Expert modeling & analysis, customized sharing, full administration Full-scale BPA including processdriven SAP & M2E Private cloud 24

25 CAPABILITIES AT A GLANCE CLOUD Modeling features Sharing features Analysis features 25

26 CAPABILITIES AT A GLANCE II CLOUD Administration features 26

27 INTERNET OF THINGS (IOT) IOT-DRIVEN BUSINESS TRANSFORMATION 5 27

28 IOT-DRIVEN BUSINESS TRANSFORMATION WITH ARIS CONNECT IOT TO BUSINESS PROCESSES With ARIS you can plan IoT projects, design & manage IoT processes, and monitor progress & success ARIS provides IoT-enabled business processes. You can combine and extend business processes definition to IoT objects 28 For internal use only

29 DESIGN & MANAGE IOT OBJECTS WITH DEDICATED MODELS With ARIS you can transform & optimize your business, support successful IoT implementation, measure results & support better decisions ARIS provides IoT object context, including sensing and actuators components as well as risks, data, events and configuration 29 For internal use only

30 PERFORMANCE & VISUAL ANALYTICS IMPROVEMENT BASED ON KNOWLEDGE 6 30

31 PROCESS INTELLIGENCE PROCESS PERFORMANCE & ANALYTICS ARIS Process Performance Manager (PPM) enables intelligent insights into business processes and their dependencies in order to reduce costs and complexity ARIS PPM enables analyzing automatically measured historical process KPIs and dimensions by using the interactive filter panel 31

32 NEXT GENERATION OF ANALYTICS PROCESS PERFORMANCE & ANALYTICS ARIS was one of the first commercial process-mining tools on the market - it is ahead in process analytics & reporting ARIS allows connecting the real world to the planning world in order to continuously improve your business processes 32

33 NEXT GENERATION OF ANALYTICS INTERACTIVE CHARTS AND DASHBOARDS ARIS Aware offers innovative, context-sensitive and story-telling visualization of KPIs and data analysis seamlessly and fully integrated in ARIS Connect ARIS Aware mashes up arbitrary data and connects ARIS with external and operational non-aris data from a variety of sources 33

34 NEXT GENERATION OF ANALYTICS INTERACTIVE CHARTS AND DASHBOARDS Charts and dashboards react to the context, such as the selection of objects in a diagram. Drill-down into models and details with automatic data filtering considering the currently opened model and user rights ARIS Aware comes equipped with predefined chart solutions and templates and a bunch of best practice KPIs and dashboards, for example, for: - Center of Excellence, - Business Usage Monitoring, - Process Performance Management, - Customer Experience Management and - Enterprise Architecture Management. 34

35 SPREADSHEET-INTEGRATED DATA INPUT & OUTPUT ANALYSIS & REPORTS ARIS spreadsheets even support the maintenance of used objects, attributes and overall formula ARIS uses spreadsheets to report and analyze process information 35

36 QUERY-PREDEFINED PROCESS REPORTS ANALYSIS & REPORTS ARIS queries also support multi-object selection and the re-use of their structures through copy and paste ARIS queries give more in-depth understanding of dependencies between people, processes, data or IT applications 36

37 AD-HOC ANALYSIS ANALYSIS & REPORTS ARIS offers diverse process analyses at a click, whether automatically or step-by-step 37

38 SIMULATION ANALYSIS & REPORTS ARIS simulates different process setups and configurations to quickly show the likely impact of changes before costly changes are made ARIS Simulation helps to identify the best strategies to improve processes and prevent modeling errors, inefficiencies and process weaknesses 38

39 RISK & COMPLIANCE BETTER SAFE THAN SORRY 7 39

40 ENSURE COMPLIANCE INTERNAL CONTROL SYSTEM ARIS GRC helps to build and maintain an efficient internal control system that covers all laws and regulations and provides an up-to-date status overview ARIS GRC supports control execution, test management, policy management and regulatory changes 40

41 CONTROL AND MITIGATE RISK RISK MANAGEMENT ARIS GRC supports risk, incident and loss management activities. Take immediate measures to mitigate risks and implement the right controls ARIS GRC offers the definition of specific quotations for impact types and frequencies as well as the definition of client-specific colors of risk heat maps 41

42 PLAN AND EXECUTE YOUR AUDIT STEPS AUDIT MANAGEMENT ARIS GRC supports audit management activities, from planning, fine tuning and execution to reporting, to reduce paper work and save time and costs 42

43 GET READY FOR GDPR? GENERAL DATA PROTECTION REGULATION European Commission Strengthen and unify data protection for individuals within the European Union (EU) New unified regulation within the EU! Give EU residents back control of their personal data and simplify the regulatory environment for international business. Personal data Affecting All organizations processing data from EU residents Export of personal data outside the EU Policy procedures varying from one member state to another Effective May 25, 2018 It s time to react! 43 For internal use only

44 ENSURE COMPLIANCE BY MAY 2018 AND BEYOND A 'MILESTONE OF THE DIGITAL AGE' Who & What? Rights of EU-Citizens* Obligations for Processors* Right of access by the data subject Right to be forgotten Right to obtain consent 72h Accountability Privacy by design & default Report data breaches Extended definition of private data Protects data of all EU residents everywhere Data Controller & Data Processor Right to restriction of processing Right for data portability Assign Data Protection Officer Run privacy impact analysis Or else Penalties can amount to 20 million or 4% of global revenue 44 For internal use only * Selection

45 YOUR FIRST LINE DEFENSE FOR GDPR COMPLIANCE THE CAPABILITIES YOU NEED THE SOFTWARE AG GDPR FRAMEWORK Insight, Analysis & Planning Risk Mitigation & Governance Transparency into processes / data / IT Extensive documentation of processes and processing activities Information provision for EU subjects Evidence for GDPR compliancy GDPR impact assessment on projects Readiness surveys Policies and principles Roles and responsibilities Controls and audits Risk assessment and mitigation Issue and incident tracking Business and IT Transformation Strategy Planning and Execution 45 For internal use only

46 COMPLY WITH THE GDPR EFFECTIVELY AND EFFICIENTLY Data transparency 360-degree view of data, the processes that create/use it, the systems that process it, its movement between systems/processors/controllers/ countries Reporting efficiency Up-to-date, reliable information in variable formats immediately available for provision to subjects/authorities on current and planned processing and compliance activities Company-wide commitment Ensure policies, principles, roles and responsibilities are understood and enforced Data Risk transparency sensitivity Heightened risk awareness supported by impact analysis, risk assessment, issue and incident management Informed Reporting transformation efficiency Continued business and IT innovation with confidence of GDPR compliancy Customer intimacy Greater personalization of customer experience that includes personal data protection rights 46 For internal use only

47 INTEGRATION CHOOSE YOUR OWN STANDARDS 8 47

48 ONE SOURCE FOR ALL INTEGRATION Enterprise Architecture Process BPMS ESB Integrated Design 3rd-party systems Data Solution Manager NetWeaver BPM 48

49 ARIS-ALFABET INTEROPERABILITY REPOSITORY FEDERATION LAYER (IT) Risk any kind of information ARIS repository any kind of information (Business) Risk Business process Alfabet repository Data maintained in either ARIS or Alfabet can be re-used in the other application to ease data maintenance and prevent data inconsistencies between the different management tools. The interoperability allows for the regular synchronization of (risk) data between ARIS and Alfabet. 49 For internal use only

50 ARIS-ALFABET: BPA MEETS EA INTEGRATION AR I S Navigate to process Navigate to system AL FAB E T ARIS enables users to traverse easily to the UI of Alfabet for a complete view of business processes and their corresponding applications 50

51 ARIS-WEBMETHODS: MODEL-TO-EXECUTE INTEGRATION Business Blueprint (EPC) Solution Blueprint (BPMN) Solution Implementation ARIS in combination with webmethods enables collaboration from business to implementation and execution 51

52 ARIS FOR SAP SOLUTIONS: PROCESS-DRIVEN SAP INTEGRATION EVEN WITH SAP SOLUTION MANAGER 7.2 ARIS for SAP Solutions secures tight integration between business and SAP systems ARIS for SAP Solutions supports the complete SAP project lifecycle and all SAP project types Value chain Even-driven process chain BPMN 2.0 Full use case coverage for SAP Solution Manager 7.2 incl. testing and synchronization Improved wizard handling to manage synchronization with SAP Solution Manager 7.2 Update existing documents in SAP Solution Manager 7.2 directly in ARIS 52

53 CENTRAL ADMINISTRATION DEFINE YOUR INDIVIDUAL ENVIRONMENT 9 53

54 ONE FOR ALL CENTRAL ADMINISTRATION ARIS provides central administration for each administration level in one tool Central Administration User Configuration 1 tenant, all instances, stored on user Tenant Configuration 1 tenant, all instances, stored in elasticsearch Service Configuration 1 / all tenants, all instances, stored on ZooKeeper System Configuration all tenants, 1 instance, stored at runnable Default Configuration all tenants, 1 instance, hard-wired 54

55 UI-BASED CONFIGURATION AND USER MANAGEMENT CENTRAL ADMINISTRATION ARIS enables configuration of user and document management, process governance as well as system administration ARIS administration offers central and easy functionalities for administration in one user interface for all ARIS products 55

56 SERVER ANALYSIS CENTRAL ADMINISTRATION ARIS displays server information about user management, modeling and process governance as well as documents at a glance 56

57 DOCUMENT STORAGE & APPROVAL WORKFLOWS CENTRAL ADMINISTRATION ARIS lowers TCO by providing a standard integrated document storage that also preserve compatibility with other document systems, such as Microsoft SharePoint ARIS embedded approval workflows enable every user to improve documents while simultaneous monitored by the administration 57

58 ARCHITECTURE BUILD A HOUSE THAT GROWS WITH YOUR REQUIREMENTS 10 58

59 SCALABLE FAIL-SAFE SHARED INFRASTRUCTURE ARCHITECTURE Multi-tenancy Shared infrastructure with separated data Single tenant Multiple tenants Lower TCO by a shared infrastructure with other departments Start small but keep it scalable Single server Fail-safe & high availability shared infrastructure Increase number of users by keeping up performance and become failsafe Multiple servers Distributed installation Running ARIS across several computers ARIS offers a scalable product infrastructure to easily cover growing business needs 59

60 INNOVATION NEEDS TOTAL FLEXIBILITY ARCHITECTURE Flexible Capabilities Flexible module-based architecture match the customer requirements Customers choose their needed capabilities from the broadest BPA portfolio Scalable Infrastructure Distributed installation offers high availability and fail-safe operations Shared infrastructure with separated data lowers TCO The ARIS infrastructure grows with the requirements of the business Local Organization Separated data in logically independent tenants ensure data privacy Each ARIS tenant can be fully customized to the customer needs 60

61 DEPLOYMENT SCENARIOS ARCHITECTURE ARIS 10 Customers run ARIS on their hardware Highly flexible for scaling & performance Full-scale BPA & GRC capabilities ARIS Cloud Enterprise Each customer has access to an individual ARIS cloud instance Centrally hosted by Software AG Full-scale BPA & GRC capabilities ARIS Cloud Advanced All customers share one ARIS infrastructure hosted by Software AG Advanced BPA & administration capabilities On-Premises Private Cloud Public Cloud 61

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