The Value of Enterprise Meter Data Management Phyllis Batchelder Itron, The Netherlands

Transcription

1 The Value of Enterprise Meter Data Management Phyllis Batchelder Itron, The Netherlands

2 Topics The Evolution of the Value of Meter Data Business drivers for an Enterprise Meter Data Management Solution Role of an Enterprise MDM in SmartMetering & SmartGrid Benefits of Enterprise MDM Extending the value with MDM throughout the Enterprise and beyond

3 Evolution of the Value of Meter Data Costs Value Chain Cost per point Transformation Handheld Meter Reading Simple consumption read AMR Mobile Meter Reading Low Meter Reading Costs Operational Efficiency Revenue Cycle Improvement Security Interval Meter Data AMI Fixed Network Meter Reading Customer service improvements Revenue Protection External remote connect/disconnect Outage/Restoration Notification Voluntary TOU 3rd party load control Utility and Customer Benefits Open Standards Two-way Communications to a smart meter Smart Grid Distribution Reliability Smart Grid Mandatory Time Based Rates Remote Disconnect/prepayment Mass Market Demand Response Home Automation Distribution Management Distributed Generation Intelligence Grid Digitization Technology Integration Meter Shop Enterprise

4 End-to-end solutions provider Create Collect Manage Utilize Handhelds Electricity meters Revenue Protection Suite Concentrator IEE MDM Gas meters Energy Forecasting Water meters MDC SATURNE IEE Customer Care Heat & Cooling meters ACE Vantage ACE Vision Prepayment Managed Services Distribution Asset Optimization

5 New Challenges for Managing Meter Data What is Meter Data? Register data, profile data, events, service requests/commands How to manage the large volume of meter data? How to integrate MDM with existing and new systems/processes? Commercial and Industrial & Residential meter data processes Billing, settlements, work order management etc SmartGrid/DMS (distribution management) How to integrate with legacy, different and new collection systems? Conventional MDC (Handhelds) Profile (Continuous Measurement) MDC What Value-Added Services can be offered to your customers? What s the value of meter data within your organization?

6 Role of a Meter Data Management

7 MDM Business Process Flow Meter Readings Collect Validate Estimate Aggregate Distribute Events and Alarms Collect Filter Consolidate Distribute

8 Tsunami Effect for Meter Data? 1 register read per month 1 register read every 15 minutes 96 register read per day 2880 register read per month Plus Logbook (Events, Timestamp, Power Quality information

9 Integration to Back Office System Itron Enterprise Edition MDM Operational systems ERP AMI System 1 AMI System n AMI System Unification High Speed VEE and Aggregation Meter Data Management Event Handler Master Data Synchronization Enterprise Service Bus Meter & Energy Meter / Device Data Management Management Meter & Device CRM/CIS Management Marketing/Sales/ Asset ) Service Management Billing/Invoicing/ /C&C Intercompany Outage Management Meter & Device Work Order Management Analytical Systems Forecasting Command Manager Load Research Distribution Analysis

10 Benefits of Enterprise MDM Reduces the number of system interfaces Enables IT integration more quickly and with less risk Eliminates duplication of data Improves data quality and reliability Reduces IT and operational costs Enhance business intelligence - Easy access to data Better and Faster Outage Management Detection of non-technical losses Forecasting Additional value added services for your customers Improved utilisation of your distribution assets. Lowers AMR/AMI deployment risk Provides the foundation for Smart Grid Utility of the Future

11 Application Footprint Mobile AMR IEE Revenue Protection Suite IEE Mass Market Customer Care OpenWay AMI IEE MDM Hand Held Billing System CIS, WMS, OMS, DR DR Devices MV-90 xi Data Processes & Knowledge Applications Interfaces: Itron's OpenWay and others, SAP (CIS), OMS, WMS, DR, EAI. Data Management & Analysis Data Collection Business Objectives > California regulators mandated that utilities will need to implement AMI Demand response Encourage Energy Efficiency > Support AMI deployment with Demand Response/TOU/PTR > Validation, estimation and editing of residential hourly/interval meter data for 2.5 million gas and electric meters > Replace existing interval meter data management functionality with AMI/ MDMS and handle the current and future C&I interval data read and Solution billing requirements IEE MDM, IEE Mass Market Customer Care, IEE Revenue Protection Suite for automated collection of all meter data, automatic Turn On / Turn Off, OMS integration, Load Control, VEE, Billing Determinant Calculations Phase 2 deliverable includes data collection from Demand Response devices Menu

12 SDG&E Overall Solution Architecture Menu

13 IEE MDM Customers Globally

14 Extending the Value with MDM throughout the Enterprise and Beyond

15 Extending the value of MDM and AMI Custom and/or commercially off the shelf solutions can leverage and extend the value of MDM and AMI Customer energy management solutions Revenue, theft, and leak detection Transformer and feeder load management Data analytics for marketing and revenue forecasting

16 MDM and Customer Energy Management Solutions Make usage data available via web services Web based cost and energy usage portlets and analytics Price / usage tier alerts via web cell phone, text message Outage restoration via cell phone, text message Actual emissions calculators Benchmarking against neighbors

17 For your home For your business Existing customer - ebilling login How can we help you? Features < Go Back Usage (kwh) Electric Usage 2007 Jan Mar May Jul Sep N ov U s a ge (T h er m Gas Usage 2007 J an M ar Ma y J u l S e p N ov Total Energy Bill ( ) Energy Cost Summary Jan Mar May Jul Sep Nov Electric Gas R ate ( /k W Electric Rate Summary B as eline 3.79 <1 00% % % of Baseline % 3 00%+ Compare your electricity rate Rate ( /kw Gas Rate Summary B as eline 3.79 < 100 % % % of Bas eline % 300% + See how your gas rate compares Your 2007 Peak Time Savings *9 critical peak events were called during *You reduced usage an average of 5% at those times. *Total savings was 3.72

18 MDM: Revenue Assurance, Theft and Leak Detection Identify and report administrative losses zero usage on active account, usage on inactive accounts Correlate usage patterns with tamper flags and other field events Develop baseline usage model to compare customer s actual usage to expected usage Identify leaks and abnormal usage by using interval data validation rules Aggregate customer usage up to the transformer level and compare to actual metered transformer usage

19 Revenue Protection IEE RPS

20 Change slide for demand response Aggregate customer usage to generate hourly profiles for each transformer For each transformer calculate and report on peak load and overload levels, # of overload events and hours Use results to establish pro-active replacement program

21 AMI & MDM: Network forecasting Improve the accuracy of monthly usage and revenue forecasts with more timely and actual usage data

22 Experience Itron Strengths Industry leader in END to END solutions for metering, data collection, data management, knowledge applications and data scale Over 8000 customers globally. (Water, Electricity and Gas) Strong Customer Base and Local Presence in the Middle East. Offices in Saudi Arabia, Dubai and Qatar. Manufacturing Plant in Saudi Arabia Itron has an end-to-end solution which covers Complete Portfolio for Water, Electric, Gas, Heating and Cooling Residential, Commercial and Industrial meters for the Middle East Meter Data Collection for Residential and Commercial & Industrial Extensive experience leveraging meter data to deliver business benefits including billing, demand response, distribution planning / distribution asset management, load forecasting, reporting and analysis, etc. Solid and Financial Partner Financially viable and growing organization with revenues that exceed 1.5 billion with significant development and support resources available Itron purchased Actaris in April As of 20 April 2009, we are one Itron.

23 The Value of Enterprise Meter Data Management Phyllis Batchelder Itron, The Netherlands