TCS Experience of Maximo upgrade for an Automobile Manufacturing Company. IBM Maximo Mondays 12 May 2008

Transcription

1 TCS Experience of Maximo upgrade for an Automobile Manufacturing Company IBM Maximo Mondays 12 May 2008

2 Agenda About the Customer 2 Minutes Major Drivers for Upgrade 3 Minutes Project Overview 5 Minutes Major Challenges 10 Minutes Major Achievements 10 Minutes Best Practices 5 Minutes Benefits 5 Minutes Q&A 20 Minutes 2

3 About the Customer One of the leading Japanese automobile manufacturers in the world Brands span diverse products like automobiles and SUVs, motorcycles and ATVs, power equipments, engines and marines State-of-the-art manufacturing unit in Canada Current plant production capacity : 1600 units per day (Canada) Current employee strength : employees CMMS System since 2001 : Maximo Number of users of Maximo : 478 Maximo user base with approx concurrent users 3

4 Major Drivers for Maximo Upgrade Drivers Priority Continue with best-of-breed product (Preserve investment) High Enhancement required for existing mobile application High Provide seamless interface with Peoplesoft using MEA High Ensure compatibility with LDAP to comply organizational IT security policy High Provide robust workflow design and user-friendly GUI High Change in Technology, expect benefits from New Technology Medium Take advantage of enhancement of Maximo features Medium Develop centralized and powerful reporting system Medium Build multi-site functionality to support future expansion Low 4

5 Project Overview Maximo Environment Crystal SQR MS Access Actuate Cleaned Data MAXIMO Mobile MS Active Directory Robust Interface using MEA Peoplesoft 8.9 Peoplesoft 8.9 Report Consolidation Data Cleansing Data MAXIMO Maximo Environment Simplified Architecture Simplified Work flow No installation on Client M/C MAXIMO MAXIMO Enhanced Mobile Functionality 3 Party Mobile. rd 5

6 Moving to Maximo 6 - Elements demanding consideration Master Data IBM Upgrade Transaction Data Data Multi staged Utility Upgrade? Configuration Data Maximo Maximo Maximo Migrate? Maximo 4.1.1Custom Business Logic Reports Process and GUI Screens / GUI Mix of Upgrade and Migrate? Other customizations Consideration for Peripheral Solutions/Add-ons 6

7 TCS Approach and Methodology 1 AS-IS Analysis Information gathering through interviews of 22 Subject Matter Experts Analysis of 59 As-Is business processes across 12 departments 87 Maximo areas of improvements identified based on AS-IS workshop 2 To-Be Analysis Mapping of 40 To-Be business processes Organized Workshop to discuss the probable solution for business gaps and mapping issues 3 GAP Analysis N Configure and Construct Identified application gaps for Maximo Suggested innovative workarounds for the gaps avoiding many possible customizations and bought agreement on the final solution Defined strategy for Data Migration, Interface and Testing. Construct code for identified gaps and interface Production Go-live and Post implementation Support 7

8 Major Challenges Multi-stage OEM upgrade utility for database upgrade Heavily customized Maximo Compatibility of LDAP with Actuate Non availability of standard adapter for Peoplesoft for Maximo Implementing Maximo Mobile, a relatively new add-on Performance issues w.r.t Maximo application and Maximo mobile (Slow response) To comply with organization security policy 8

9 Major Achievements Successful 100% data upgrade of Maximo using IBM upgrade utility tool Proof of Concept Multiple iteration done for upgrade to ensure Data Quality and eliminate surprises 70% reduction in customizations (Triggers, Maxcust.dll, Screens) Advantage of enhanced and new functionality available in Maximo Simplified Business Processes & Workflow Standardization of Reports Got rid of multiple reporting platforms Consolidated similar reports into a single one Developed 70 new reports 9

10 Major Achievements Cont. Enhancement of Mobile application for error-free transactions with barcode scanning Data refresh removed and used real time lookup to avoid inconsistent data Configured additional field validation Development of Interfaces with Peoplesoft in crunching timelines Newly designed work flow for more effectiveness Look for simplification, wherever possible Removed the hard coded logics Synchronization of MS Active Directory with Maximo, Actuate and Maximo Mobile Configured WebSphere Global Security Modified configuration files 10

11 Maximo Mobile-Architecture Application Server. HTTP TCP:80 HTTP TCP:8080 Websphere IBM Http Server (IHS) textapplication Server (WAS) HTTP TCP:18010 Maximo Database.. Intermec CK61. Extends Maximo Application to remote workers Hardware: Intermec CK 61 as PDA OS(PDA): Windows Mobile 5.0 Firmware: J9 JVM (must be obtained separately from IBM) 11

12 Interface with Peoplesoft Maximo PeopleSoft 8.9 Maximo PeopleSoft 8.9 MRO adapter for Peoplesoft No standard adapter available. Developed new one. Used http protocol for data transformation. 1.Item 2. Vendor 3. PR 4. PO 5. Receipts 6. GL Peoplesoft Peoplesoft Maximo Peoplesoft Peoplesoft Peoplesoft Maximo Maximo Peoplesoft Maximo Maximo Maximo Retained all the existing touch points in addition: 7. Unit of Measure Peoplesoft Maximo All the triggering events were based on Database triggers. Triggering events are MBO based (through MEA) B2B server used as transaction server Use of JMS queues, no B2B server required 12

13 Best Practices PoC and Multiple iteration were done for upgrade to ensure Data Quality and performance Product orientation to users during requirement and analysis phase Discourage customization Role based training Testing at various stages Testing for Maximo mobile connectivity to avoid any blind spots 13

14 Benefits Availability of Maximo application on any client Low system administration cost Enhanced security and improved audit trail Real time Inventory transactions with the use of Maximo Mobile with zero error Improved role based workflow with use of notification, delegation and assignments Real time integration with Peoplesoft Availability of Online Reports and KPI s Single Report server Administration 14

15 Maximo: Points to Ponder Data Upgrade Errors occurred during Validation of data, data manipulation required and org site setup done Interface No standard MEA for PeopleSoft, need to write Java user exits LDAP authentication To enable LDAP authentication, configuration files needs to modified. IDE tool kit (Mobile) Extended software IDE tool kit from must be downloaded and installed Real time look up (Mobile) Real time look up is useful provided network connectivity between Maximo application server and PDA is robust. Customization Screen or business logic customizations must meet business requirements Reporting Version of reports should be compatible with Actuate encyclopedia 15

16 Q&A 16