Banks & Acquirers solutions. When payment enables business digital transformation

Transcription

1 Banks & Acquirers solutions When payment enables business digital transformation

2 In just under 40 years, Ingenico Group has become the undisputed main partner to banks, acquirers and traders of all sizes. Ingenico has demonstrated its ability to constantly anticipate technological evolutions & trends and has shifted its model towards services, across the entire value chain: on terminals (estate management solutions, data analytics, value-added services ), in-store, online, full-service, as well as omnichannel payment services. Who are we? Ingenico Group at a glance We are your undisputed partner in the shifting to services model, while ensuring value and security on a global scale. Our long-term plan is to accompany our customers to ensure their digital transformation is a seamless one, helping them to leapfrog their competitors in terms of offer, to provide merchants with more than just payment solutions. To make this a reality, the Ingenico Banks & Acquirers offer is evolving from payment solutions to become integrated business enablers, while creating a convergence of the platform, services & POS solutions. The company was originally founded upgrade), investment in new as an electronic POS provider technologies held by the startups in the 1980s. The transformation path Think&Go (for connected screens) started in 2006 with Axis, which was and JoinedApp (for chatbots), the first in-store payment gateway and the acquisition of Bambora Ingenico acquired. Since 2006, (online solutions for SMEs). further acquisitions have taken place Today, Ingenico has a clear position (namely Ogone, Global Collect, Tech as a commerce enabler supported process and, more recently, Bambora), by an organization with 2 business reinforcing the payment services units, Banks & Acquirers and Retail, profile of the group. to meet the varied expectations Since 2015, Ingenico has undertaken of banks and acquirers on the one a technological acceleration hand, and of physical and online (new TETRA range combining the merchants on the other. Telium payment OS and HTML5 web standards), substantial investment in online platforms (mobile first platform, full-service capabilities

3 40 years Installed base of of payments c. 30M terminals employees Expertise and Scale A solid partner to accompany acquirers & merchants towards digital transformation without compromising on security Ingenico Banks & Acquirers / Your dedicated partner Leader in payment acceptance, with a broad and highly competitive range of technology-led solutions for banks & acquirers Continuous innovation to maintain technological advantage (and protect margins) Global Network and Reach >1 000 acquirers 141 countries for terminals 131 countries for services Technology and Innovation >2 000 payment applications 10% of revenue invested in R&D every year

4 Over the past few years the dynamics of the payments landscape have undergone substantial evolutions, which can be summarized as follows: We are your undisputed partner in the shifting to services model, while ensuring value and security on a global scale. Our strategy Acquiring businesses facing new challenges as a result of the combination of regulation changes and the availability of new payment methods Undisputed leadership through value and services shift New POS hardware vision New platform New services New consumer habits resulting from new ways to pay, including QR codes and digital wallets Investments What do we see on the market? Design & launch of the new AXIUM ecosystem in 2018/2019 Merchant service consolidation through deep integrations combined with financial services New technologies enabling payment and business service convergence through the introduction of business apps, APIs and cloud software combining payment & business services, including Cloud Services Centre Core technology for the future roadmap, cornerstone for Ingenico 2020 offering Skills & Technologies Engineers specialized in Android and dedicated to AXIUM Engineers dedicated to Cloud technologies Strong security background (PCI PTS/ DSS/ Android Secured/ Apps Secured) The combination of these driving forces means acquirers need to constantly innovate to meet merchants evolving expectations, expand their acquisition business and optimize costs. At the same time, merchants themselves are facing fast-changing shopping habits. As the leading provider of secure payments solutions to the world s largest acquirers and merchant organizations, Ingenico has gained unique experience in delivering transaction acceptance technology, across both physical and virtual merchant channels, and is able to assist acquirers and merchants in addressing these challenges. Ecosystem & Partnerships Collaboration with best-in-class technology providers (Qualcomm, Quectel ) Dedicated team to raise partners awareness Strong knowledge of the commerce ecosystem Our response to challenges

5 The Estate Manager Connectivity/Manager Gateway Cross-Channel The Merchant Service Hub The Marketplace Cloud Services Centre: a solution-as-a-service platform A single & scalable ecosystem covering all merchant segments Helping our customers Inspired by Telium TETRA A range of payment acceptance solutions tailored for each vertical

6 By delivering a complete POS ecosystem with a global footprint & global value, Ingenico provides a unified customer experience with: Multi-payment acceptance services Backed by a strong history in value-added services on POS, Ingenico already relies on a proven VAS-enabled POS portfolio, covering most of the use cases. Ingenico platform highlights Open APIs to connect all services A secure & centralized cloud-based services platform, offering a broad set of services, from merchant boarding, connectivity, POS monitoring and e-receipts to business analytics and checkout A complete POS ecosystem for everyone An extended & proven VAS-enabled POS portfolio (Android, HTML5 ) Single & Scalable Future Proof Open thanks to API s Backward compliancy to merchants & payment services and Full Android support Ingenico continuously invests in cutting-edge technologies while capitalizing on its core expertise. This results in a unified platform approach merging payment and business services to optimize value gains for all. Cross-channel capabilities A n answer to all needs & segments, from pure secure payment to payment & business. A scalability from proprietary Telium to open & secure Android, Peace of mind with hardware services: to access the Apps ecosystem easily but securely. We deliver unrivalled expertise & support, wherever you are, A wide scope of usages from mpos, to smartpos and ECR POS. throughout the POS life. M aximize your investment and focus on your core business. Benefit from a customized services package, meeting your specific business needs for unrivalled support. K eep your investment up-to-date throughout the POS life cycle without any additional cost. With its unique geographic footprint, you can count on Ingenico to provide a comprehensive suite of services, backed by an unrivalled expertise and network of qualified experts. Our Customer Care Program covers all needs, from Startup to Standard and Total care. D eveloped with efficiency in mind, leveraging our existing payment apps portfolio for shortened time to market and investment protection. No compromise on security for risk mitigation and business continuity. Rely on Ingenico to manage complexity and focus on retaining your customers. that extends beyond simple and efficient payment

7 AXIUM ecosystem Converging business & payment. The rise of a new in-store digital commerce. End-to-end solution for merchants with enriched business content In a world where consumers are adopting new shopping habits, regulations are changing and technology is moving fast with the rise of smart devices, Ingenico is introducing Axium, a next-generation commerce POS platform. Designed for merchants, Axium is paving the way for digital connected stores by offering the full capabilities of a native open Android operating environment, combined with the security and stability of its proven Telium TETRA operating system.

8 Cloud Services Centre Acquirers Merchants Creating unified customer journeys, from merchant boarding to checkout and business analysis Management & Reporting Portal Cloud Services Centre Experience the highest level of services ever achieved The Estate Manager Connectivity/ Manager Gateway Cross-Channel The Merchant Service Hub The Marketplace Single Service Point Auto-initialization, activity reports & updates As the economics of the payments business change, it is crucial for acquirers & estate owners to better manage their estate in order to improve efficiency, speed up deployment of new payment methods and streamline investments. At the same time, they have a need to differentiate, develop new service models and deliver more services and more convenience to merchants, in a more instantaneous way. AXIUM D7 The Integrated POS Desk/series Move/series POS for all business needs Link/series With the Cloud Services Centre, Ingenico adopts a cloud-native approach to truly modernize the estate owners IT capability with scalable service components that are able to be combined in a way that increases performance, security & service quality.

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