New Products Defining the World of Car Wash Technology

Transcription

1 New Products 2017 Defining the World of Car Wash Technology

2 Our History Is Your Car Wash Future ICS Headquarters, Wind Gap, PA Innovative Control Systems is the industry leading provider of technology solutions for the car wash industry. It is our mission to help car wash operators build successful businesses through advanced control, payment, and management solutions. Kevin Detrick, founder and President of ICS, was not satisfied with the computerized management and control systems that were available for his own car wash. Convinced that better tools could improve profitability he founded ICS in 1988 and developed Tunnel Master, an integrated tunnel controller with a point-of-sale management system, in order to meet the needs of the professional car wash operator. Kevin s original goal was, and still is today, to provide true cash control for the operator through advanced tunnel control, payment, and management solutions. ICS serves all segments of the car wash industry: Tunnel Conveyors In-bay/In-bay Fuel Indicates countries where ICS products are deployed S elf-serve The ICS corporate headquarters in Pennsylvania offers complete design, development, manufacturing, and support. INVESTING IN THE FUTURE OF CAR WASHING

3 WashConnect Unleash the Full Power of the ICS Multi-site Management and Point-of-Sale System WashConnect is the industry s most robust multi-site car wash management solution. It is your key to connecting all of your ICS car wash components to leverage the full power of the ICS system. Benefit from a wealth of real-time financial, operational, and performance data to measure and manage the effectiveness, efficiency, and profitability of your organization. Point-of-Sale Integrated time clock provides real-time labor statistics Total control over finances know where every dollar is and how it has been earned Provides control over labor to determine the best staffing solution - track and analyze each employee Touch screen point-of-sale application is designed for fast and efficient sales processing Sell anywhere on the property; tunnel entrance, lobby, portable device, and hand finished services area New Washpad for presell and wash entrance control Web Help Your Answer is Just a Click Away Look for the of Every WashConnect Page Page specific step-by-step instructions at the Top Detailed answers to any question, on any page, to tell you exactly what you need to know Web Help Use Web Help to unleash the full power of WashConnect, ICS s multi-site management and Point-Of-Sale system. Washpad Multiple points-of-sale: tunnel entrance, lobby, and portable device INDUSTRY FIRSTS AS THE MARKET LEADER

4 Connect with Your Performance Data See information about your wash via smart phone with the WashConnect app Monitor employee productivity, equipment performance, and payment for services Choose what s important for you to see on your customizable single screen dashboard As your business grows, expandable WashConnect grows with you Task-centric Reporting Financial Overview Report is ideally suited for the controller level of your organization WashConnect Dashboard Vehicle Statistical Report provides full information for your operations manager Cash management reporting allows you to manage all of the site s cash in real time Maintenance Supervisor has visibility into the status, statistics and event history of every device, at every site Site and Alert Monitoring Improve up-time performance across all of your sites with real-time device monitoring Monitor and track component performance with comprehensive event logs Alerts and site monitoring s or text messages are sent to key individuals in your organization informing them of component failures, service notifications, and issues before they interrupt your business Many Ways to Configure and View Your Information and Analyze Data Reporting levels - structure up to 10 custom reporting levels - corporate, region, state, site, etc. CORPORATE Control what level and type of information employees have access to Monitor real-time operational and financial data for your entire business REGION REGION STATE STATE STATE STATE Hierarchy of WashConnect reporting levels INVESTING IN THE FUTURE OF CAR WASHING

5 Auto Sentry flex and Auto Passport Get the Advantage of the Auto Passport System! The combination of the ultimate selling tool and RFID technology identifies customers in a club, fleet, or special promotion. Auto Sentry flex Monitor, Manage, and Market Your Car Wash Make a great first impression on new customers and continue to wow current customers with the Auto Sentry flex. This outdoor, unattended, point-of-sale terminal welcomes customers to your wash, provides clear and inviting upsell opportunities, and increases your customer throughput and sales. Build profits Improve customer experience Enter the new world of Chip and PIN credit cards, and PCI compliance Save on labor costs with efficient, consistent, unattended functionality Auto Passport Open a world of customer relationships and profit building opportunities with RFID technology Enable Wash Club Programs Offset weather-related down time by creating a predictable revenue stream Build customer loyalty and retain customers with easy-to-use Wash Clubs Easy for customers to remain in your Wash Club with recurring billing Ensures fleet programs are tied to vehicle INDUSTRY FIRSTS AS THE MARKET LEADER

6 Auto Sentry CPT Central Payment Terminal for Self-service Wash Locations CPT Activate bays and vacs from central location Cost effective path to EMV in harsh self serve environment A ccepts multiple forms of payment: cash, coin, credit/debit cards, gift cards, and Apple Pay/Android Pay M obile application for buying and redeeming time Convenient bill breaker Auto Sentry Petro ALL Petroleum Car Wash Payment Solution Credit Card Clearing EMV with Mobile Wallet, PCI Compliant Fuel interface for wash code generation ALL Petro Optional RFID, Bar Code Scanner and Card Dispenser capabilities Full data network connectivity with system alerts Codax Smart Pay Get In the Car Wash Game with the Industry s Most Cost-Effective Payment Terminal S ecure, cashless option ideally suited to C-store operations A ccepts multiple forms of payment: C redit/debit Loyalty cards A pple Pay/Android Pay G ift cards Codes generated at pump and in C-store Easy to use customer interface simplifies transactions M ultiple EMV solutions to choose from INVESTING IN THE FUTURE OF CAR WASHING Codax Smart Pay

7 High Resolution 10.4 Color Display Tunnel Master wbc The Ultimate Car Wash Tunnel Controller Puts You in Total Control From full entrance management to safe tunnel exit and every car wash process in between the Tunnel Master wbc is your best choice. Benefit from the most versatile, expandable, and affordable web-based controller. Gain the power to control every aspect of your tunnel, reduce water, chemical, and power consumption, and safely operate your tunnel with maximum efficiency. Embedded design delivers reliability that PC-based solutions cannot match Change the timing of tunnel equipment with wireless devices Expandable to 192 Ethernet or relay outputs with 10 profiles each 48 programmable inputs provide real-time equipment response and send alerts Tunnel Master Jr First introduced in 1998, the ICS Tunnel Master Jr. is the industry s hardest working, most affordable controller. Simple, versatile and dependable INDUSTRY FIRSTS AS THE MARKET LEADER

8 Washview Digital Menu Washview Digital Menu Outdoor menu sign 4 6 sunlight-readable display S upports graphics, animations, and full video B uilt in temperature and humidity controls I ncrease extra-service sales A utomate time-sensitive promotions Entrance and Exit Management System Keep your customers informed, engaged and safe Entrance Management D ifferentiate your wash from the competition with Entrance Management digital displays. LCD touch screen display units provide customer instructions and service confirmations Top Brus.II Retract Wr p Rotr.ict. F ocus your attendant on the customer while managing the stack with the touch of a finger, add retracts, and other benefits Tiro St11no Rc I LHaRetract Exit Management ubtot I $10.00 so.oo $10.00 Stack Management Screen K eep the customer focused on exiting the tunnel using a count down timer so they know exactly when to drive away R educe the amount of conveyor stops to improve the customer experience Entrance Sign INVESTING IN THE FUTURE OF CAR WASHING Washview Digital Menu

9 Side Blaster Too High Leak or Bad Seal Optimal Too Low Leak or Bad Seal 3,555 2, HMI Screen Variable Frequency Drive Panel (VFD) Reduce operating costs and improve wash results with a custom-built VFD for your site Cut Maintenance Expenses Ramp up/ramp down rpm s to operate motors at optimal speeds Extends life of hydraulic motors and pumps Reduce Operating Expenses Cut utility consumption by up to 33% Computer control of pressure, washer rpm, and dryer motor speed Protect Internal Components Improve the Customer Experience Targeting pressure results in a better wash Quieter, more gentle tunnel wash Take Advantage of Ethernet Connectivity Facilitates control via HMI Enables remote access by Customer Support Real-time feedback ensures that equipment is operating optimally Keeps dirt out with an airtight enclosure Air conditioned to control temperature and humidity INDUSTRY FIRSTS AS THE MARKET LEADER

10 Marketing Grow Your Brand with ICS Marketing and Promotional Tools The ICS Marketing and Custom Design staff offers a full range of sophisticated, compelling, and effective custom graphics, video, and promotional packages. These tools help you attract new customers, build loyalty with existing customers, and connect with your community. Display your logo, color schemes, signage and brand image throughout your site and on marketing materials to consistently promote your car wash. Custom Graphics Transform your artwork into powerful branding ideas and tools. Work with ICS design professionals for logo creation, decals, menu designs, branded gift cards, and more Custom Videos Engage customers at your Auto Sentry kiosks with customized welcome videos and guide them through wash package purchases, upgrades, and special promotions RFID Tag Design Gift Card Designs Custom Videos Logo Designs epos Capture online sales E-commerce solution integrates into your existing website Market all of your site s services online; washes, gift cards, wash clubs, etc. Customized with your branding elearning Car Wash Training System Streamline Your Car Wash Training Program ICS s elearning system provides a guided walkthrough of ICS technologies including WashConnect, the industry s most effective multi-site management system. Owners and Managers can see employees progress in real time Training is accessible from multiple platforms; computer, tablet, and smart phone All levels can benefit from elearning, from beginners to experts epos elearning epos elearning Screen INVESTING IN THE FUTURE OF CAR WASHING

11 Experienced, Dedicated Global Support World class customer support is more than just a slogan, it is part of the ICS culture and a commitment that drives everything that we do. Being operators ourselves, we understand what it takes to run a car wash and how critical our products and support are to the success of your business. You can rely on the global network of customer service and support technicians located in our call centers in Pennsylvania, California, England, and Germany. ICS call centers utilize the Information Technology Infrastructure Library (ITIL) which defines the three-tier organizational structure, skill requirements, and management practices necessary to successfully manage the technology built into every ICS component. Each member of our support staff is rigorously trained on our products, their underlying technologies, and industry-specific problem solving strategies to provide best-in-class support for your car wash. Bristol, UK n Sales n Parts n Support Cologne, DE n S upport Wind Gap, PA n Corporate Office n Sales n Support Easton, PA nm anufacturing Facility Irvine, CA n Sales n Parts n Support Sydney, AU n Parts ICS facilities worldwide Melbourne, AU n Parts EMV Credit Card Processing Take advantage of secure, affordable, fully integrated payment card solutions for your business. C hoose from multiple EMV solutions P CI Compliance program A void lengthy contract terms S ave money with low processing rates and no hidden fees INDUSTRY FIRSTS AS THE MARKET LEADER

12 Mission Statement: It is our passion to leverage our experience as car wash operators, our position as a Market Leader, and our ability to incorporate advanced technology into Visionary products, which enables our Customers to differentiate their operations, achieve a distinct competitive advantage, and maximize their earnings Corporate Office: 1349 Jacobsburg Road, Wind Gap, PA Production Facility: 3370 Fox Hill Road, Easton, PA Sales: sales@icscarwashsystems.com icscarwashsystems.com