you need it? John O. Wambaugh Chief Solution Architect - emeter Corporation California, USA Metering, Billing/CIS America 2008, San Diego, CA

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1 Title MDM of - What presentation is it? Why do you need it? John O. Wambaugh Chief Solution Architect - emeter Corporation California, USA

2 emeter Introduction Company Background & Qualifications Founded in Silicon Valley in 1999 by original Cellnet executive group with nearly two decades experience in advanced meters Leader in Advanced Metering Information Systems (AMIS) Meter Data Management (MDM) AMI-related Business Process Management (BPM) Integration platform linking AMI systems to utility legacy systems Vendor-neutral technology and business strategy Business Focus on Software & Services Supporting AMI EnergyIP software License Implementation services Software support and maintenance services Software commercially available and in production Strategic consulting on AMI and mass market demand response

3 AMI and MDM over the years

4 It s not simple anymore! AMI Connect/Disconnect Demand Response OMS Manage Outages MDMS Meter Reading CIS Process, Analyze, Collect the data Calculate the bill Normalize, Distribute HAN Communicate & Control CDP Present Data Load Research Analyze Data

5 The challenge of AMI Managing the AMI business processes and the data: Deployment Planning and Scheduling AMI Provisioning and Activation Data Collection Problem Detection and Resolution Data Synchronization Data Processing and Distribution Outage Management By the numbers (1,000,000 meter utility) Every DAY the information systems and personnel must support: >2,000 meter exchanges per day >1,000 customer moves per day (25% yearly turnover) 10,000 missing reads per day (99% daily read success) 20 meter failures per day (0.5% annual failure rate) 10,000 data changes per day >30,000,000 meter reads per day

6 MDM - What people think it is ❿ is an enterprise-wide data management solution for interval, register and event data for residential and C&I customers. manages data from many different collection systems and provides secure, accurate, reliable data to a wide array of billing and analysis systems ❿ receives data in many forms, and from a growing diversity of sources, including meters and, eventually, transformer connections and switches. It validates, edits, and formats the data for use by different applications, passes formatted data to those applications, and archives a complete set of data for future reference. ❿ supports utility mass market and commercial/industrial (C&I) advanced metering applications. It enables process automation and delivers unparalleled accuracy, end-to-end visibility, and realtime control over utility business processes related to advanced metering. Capture AMI Reads Store Read Data Validate Estimate Edit Deliver Determinants for Billing

7 MDM is more than read & bill ❿ Cover all MDM billing functions ❿ Add AMI Business Process Management Provisioning Exception handling Aggregation and virtual metering Command/control ❿ Add Analytics and Reporting AMI performance and trends Usage anomalies Meter and data problems and issues ❿ Now, integrate with the enterprise Real-time Standards based (IEC 61968) Flexible Distribution of data

8 What should MDM do? ❿ Single interface to all AMI systems (provision, read, control) ❿ Process and store valid and complete interval and billing determinant data ❿ Present billing determinants (scheduled and adhoc) to the billing system ❿ Support the AMI operations ❿ Analyze meter reading data and identify issues ❿ Identify events and automatically forward work or information to enterprise systems ❿ Aggregate and/or transform metering data into information for enterprise systems and users ❿ Proactively and on-request send data to enterprise systems and web

9 Where does MDMS fit? Meter Billing reads Provisioning meter determinants Synchronization, billing determinants, work orders Meter reads reads events Meter reads Events, Power status Work order

10 Business process questions raised by MDMS ❿ Where do you? Monitor/troubleshoot meter reading problems Monitor/troubleshoot meter installation/provisioning issues Monitor AMI network performance Manage AMI network installation and maintenance What happens if the AMI network element IS a meter? Issue trouble tickets and work orders Track service history Resolve billing issues ❿ What does the organization look like? Who owns MDMS? MDMS operations vs. AMI operations ❿ Which information system is the SOR? ❿ What is the role of asset management?

11 Where is MDMS going? More focus on interval data handling Summarization and Aggregation for the various users Customer presentation and other systems need complete data every day (NOT, just on billing cycle) Billing based on usage rather than register reads More business process management rather than data management More business process automation More users of AMI data Web presentation Outage Load research Distribution Demand response and home area network (HAN) Tracking of devices, programs and security by participant Asset management

12 Supporting Demand Response Dynamic load situations will drive more real-time needs: Interval data collected, validated and displayed every interval Real-time update of AMI system or mass on-demand reads Scale and performance drivers Customer owned and managed energy resources Support for distribution grid operators Support for settlement process Flexibility to meet demands of time-variable pricing HAN vision Smart appliances can trade load curtailment in the market This means: More energy data available to make near real-time decisions

13 Now, What is MDM? An MDM will: ❿ Collect, Store, Process and Deliver Reads ❿ Provision and Configure AMI and HAN ❿ Analyze Meter Reading and Meter Data ❿ Collect, Store, Analyze and Forward Events ❿ Distribute read and event data ❿ Identify and resolve exceptions ❿ Issue and track AMI control operations ❿ Synchronize with other systems ❿ And, someone/some system still has to: Plan, manage, track AMI installation Advanced data analysis Manage the meter, AMI network and HAN assets Aggregation and processing for settlement Presentation of data - internally and externally Reporting - dashboard and detail

14 Why do you need MDM? Simplify AMI to the enterprise Reduce load on CIS Scale! Analyze the large amounts of data provided by AMI Automation of data handling and business processes Manage all the new processes related to AMI Meet the future changes enabled by AMI

15 Questions? John O. Wambaugh Chief Solution Architect