Targeting future financial challenges through modern online tools

Transcription

1 Targeting future financial challenges through modern online tools Geoffroy de Visscher Head of Online Channel Evolution Business Brussels, 31th of May 2017

2 2 The world is getting digital

3 76 % of Belgian citizens made online purchases in 2016, for a total amount of 9 billion euros 3

4 In 2016, e- commerce grew by 13,4% in Belgium (highest growth rate in Europe)

5 50 % of Belgian seniors made an online purchase in 2016

6 6 25 % of the Belgians use their smartphone for online purchases

7 7 It is time to adapt!

8

9 9 Source:

10 12 Are YOU ready for the Digital disruption in your domain of activities?

11 13 ING also has to adapt

12 ING is serving Business clients digitally for a long time ING Smart Banking for smartphone ING Smart Banking for Tablet Business Bank Telelink@Isabel

13 Payments Reporting Administration Beyond Banking

14 Payments Reporting Administration Beyond Banking

15 ING Smart Banking app For ios and Android For smartphone and tablet For private (Home Bank) and Business (Business Bank) needs Main functionalities Account and transaction overview SEPA payments Second signature for payments 17

16 ING Smart Banking app: 2nd signature 18

17 Upload of payment files What s that? Payment files generated via an ERP can be uploaded and signed at once in Business Bank easy for large number of transactions Technical aspects Supported formats: SEPA XML (S-ECT, M-ECT, SEPA Direct Debit) Maximum size: 10 Mb One signature is required per envelop (Might require some adaptations in the way XML files are build ) Possibility to differentiate encoding from signature Sign by 2 is possible Channels limits are not applicable (but mandates are respected of course) 2 steps: upload, then sign. Tip: Excel to XML convertor free of charge!

18 TIP: Excel to XML convertor Free of charge! Up to 50 payments with one single signature Very easy to use Download it on:

19 Payments Reporting Administration Beyond Banking

20 Mandates management 22

21 23

22 Contracting & activation 24

23 Payments Reporting Administration Beyond Banking

24 e-statements Available for all clients Activation via Business Bank or Telelink Online (Signing powers are required) Request, download & duplicate's (Real time treatment (up to transactions)) Free of charge

25 File based reporting - CODA files What s that? Transactions are compiled in a standard format, allowing automatic reading and reconciliation by an accounting software easy for large number of transactions Technical aspects Required: Premium option Must first be activated in Business Bank Select the frequency (daily, weekly, monthly) One file per account or consolidated CODA files remain available for 1 month

26 Payments Reporting Administration Beyond Banking

27 ING Invoice solutions Your invoices 100% online Create offers and invoices Sending invoices (PDF via e- mail or letter) Easy management and follow-up of your invoices Share invoicing data with your accountant Possibility to finance invoices Where and when you want! Request your free trial access : 29

28 15 ING VIP Services

29 ING VIP Expat financial Services(3) Before an on arrival Account, rental guarantee & home insurance, debit and credit cards are ready on arrival During the stay in Belgium Direct debits & automatic transfers International Internet Banking (PC, Tablet, Smart Phone) Car financing and insurance Free International Tax check + optimal financial services Free home purchase assistance Free pension check Free insurance check: are you properly insured? Before an on return Which services can you keep, which have to be stopped International Mobility checklist Free International Tax check + arbitrage of financial services? Non-resident financial services 11

30 ING Expat and Non resident Services ING local branch Make an appointment via ING Expat Contact Centre Open from 8:00 to 22:00 on weekdays + 9:00 to 17:00 on Saturdays EN: FR: DE: NL: mailto:expat@ing.be ing expat ING Expat Managers Rudy Scheepmans, Brussels Dave Deruytter, National 16

31 Coming to work in a country with 200 days of rain is your choice We will do our utmost to guide you financially. Call us on or surf to ing.be/expat 17

32 Coming to work in a country with 200 days of rain is your choice Thank you Thank you feel free to ask your questions 17