Migrate with Altiris.

Transcription

1 Migrate with Altiris.

2 ARE YOU PREPARED? Migrating to a new operating system may seem like a daunting task. You want to take advantage of the improved security and reliability of Windows Vista, but how do you get from point A to point B in a way that is efficient, cost-effective, and doesn t disrupt end-user productivity? While the migration task may be a challenge, it also presents an opportunity. A migration is the perfect time to wipe the slate clean; to implement standard configurations and structured change management procedures that will help ensure the long-term rewards that come from a manageable, sustainable environment.

3 The Cost of Moving to Point B Windows Vista promises business value through improved ease of use, security, and reliability. However, organizations also need to consider the other side of the ROI equation. What will Vista migration cost in terms of hardware and software investment, IT efforts, and end-user productivity loss? Gartner estimates the total cost of manual PC deployment at $298 per PC. 1 Multiply that by the hundreds or thousands of PCs in your enterprise, and it quickly becomes difficult to justify the investment. In order to achieve an acceptable ROI, these deployment costs must be dramatically reduced through processes and automated tools. Deploying a new operating system to more than 9,000 desktops is an enormous task by any stretch of the imagination. Doing it without the right automated tool was simply not an option. We found the right tool in Altiris. MARK BARRETT, Air Force Pentagon Communications Agency contractor Migration Challenges As you consider the best approach for Vista migration, a number of specific challenges may come to mind. Hardware readiness. If the Vista migration plan involves the upgrade of existing PCs, how can you be sure those PCs are Vista-ready? Which PCs have sufficient memory, processor performance, and graphics adapters for achieving the optimal Vista experience? Should you upgrade existing computers that don t meet the requirements, or wait for a hardware refresh cycle to deploy Vista to these users?

4 Application readiness. Will your existing applications both commercial off-the-shelf and internally developed work correctly on Vista? Is there an opportunity to rationalize your application portfolio? How can you package and deploy applications to ensure manageability and conformance to standards? Image management. With so many different departments and many different hardware platforms, how can you minimize the number of standard images that need to be created and maintained? Which applications should be part of the standard image and which should be installed post-deployment? End-user issues. How can you minimize end-user downtime during the migration process without your IT staff working weekends and midnights? Can you ensure that user data and settings are maintained in order to minimize help desk calls and lost productivity due to users re-personalizing their computers? Our users don t like change. They want to open up their computer and see what they have always seen. Altiris helped us accomplish exactly that. We were able to transfer all the settings without users noticing any difference. The background was the same, the desktop the same, their files looked the same. And they could find their data in the default directories they were used to. They loved it. MICHAEL DIMAGGIO, global field and technology team, DaimlerChrysler IT resource issues. Your IT staff is already stretched too thin. Can you take on a major migration project with existing staff, or will you need to outsource? How will you handle remote offices? Ongoing manageability. Your company is making a significant investment in Vista. How can you make the most of it by implementing solid processes and standards? How can you keep what is needed from the old environment while losing the bad habits, including lack of standards, lack of control over the IT environment, and a lack of processes for ongoing change management?

5 THE ALTIRIS SOLUTION As the experts in OS migration, Altiris is able to offer so much more than a set of tools. By leveraging our years of OS migration experience, Altiris can provide the resources, knowledge and expertise to help with planning, along with the most advanced, integrated solution for flawless execution of your migration plan.

6 Automate the Migration Process By automating the key processes involved in a migration, including personality capture, imaging, application deployment, and personality restoration, Altiris significantly reduces the IT effort, time and overall cost of migration. Gartner estimates that IT will typically spend 4.2 hours deploying a PC manually and only 1.28 hours using automated tools such as Altiris. 2 For an organization with 1,000 PCs, that equates to a savings of 2,920 person-hours. In addition to automating manual migration tasks, Altiris also helps to streamline project management through the entire process, from pre-migration readiness and cost assessment to status tracking and comprehensive, Web-based reporting. Integration is the key that allows Altiris to automate more of the migration process than any other solution. By providing a cohesive, integrated solution with a built-in workflow engine, Altiris can effectively streamline the migration process from start to finish. With Altiris, we did a virtually hands free migration across the network. It took less than one hour per machine, one-fourth the manual time, and that included upgrading other software at the same time. The same standard process is used to migrate each machine, which provides consistency and predictability across the network. JIM HARINGS, global administration analyst, Rockwell Automation Eliminate End-User Downtime End users experience downtime during an OS migration due to a number of factors, including time spent waiting for re-imaging, time for deploying applications, time to customize the PC to a user s specific preferences, and also downtime due to issues that weren t caught during testing. By automating the personality migration and software delivery process, Altiris significantly reduces the time end users spend configuring their own computers.

7 Gartner estimates that an end user will typically lose 5.25 hours of productivity during a manual migration (1.25 hours configuring their computer and another 4 hours of downtime). 3 This can be reduced to 1.25 hours by automating the migration with tools like Altiris. For an organization with 1,000 end users, the result is 4,000 hours of productivity that can be saved. Standardize Systems An OS migration is the perfect time to standardize desktop PCs and systems management processes. By wiping the slate clean, organizations can start from a solid, accurate inventory and put in place the tools needed to keep inventories and PCs up-to-date and in compliance with standards. Altiris made our deployment a reality. Best of all, we ve only scratched the surface of Altiris capabilities...with a reliable systems management client like Altiris on each of our systems, we can press forward with changing the way we manage all aspects of our standardized desktop environment. MARK BARRETT, Air Force Pentagon Communications Agency contractor Altiris Client Management Suite software provides all of the capabilities needed to build and maintain standardized systems, and to implement and enforce a structured change management approach. Included are tools such as Wise Package Studio, which can be used to automate the installation of software according to corporate standards. Policy-based software delivery and patch management are used to maintain the desired state configuration of computers. And Deployment Solution software can be used to create and manage standard images that can be used across a variety of hardware platforms.

8 ALTIRIS MIGRATION PRODUCTS Whether you need help with one specific aspect of your migration, the entire migration process, or you re ready to adopt a comprehensive systems management approach, Altiris has a solution that is right for you. Altiris not only provides best-of-breed product offerings, but also invaluable resources and information based on years of experience helping thousands of companies migrate.

9 Altiris: Integrated Solutions Altiris will help you manage your IT environment through migration and beyond. IMAGE BUILD PROCESS SOFTWARE PACKAGING SOFTWARE DELIVERY DATA & SETTINGS PRESERVATION POST-MIGRATION REPORTING AUTOMATED PRE-MIGRATION READINESS ASSESSMENT INTEGRATED COMMON CMDB XP 2000 NT 98 ONGOING MANAGEMENT WITH ALTIRIS CMS VISTA

10 Altiris Capabilities Altiris provides a broad array of capabilities to help manage desktops and notebooks through the migration process and beyond. Pre-migration readiness assessment. Migration starts with knowing what is in your environment. Altiris provides customizable hardware and software inventory and usage tracking to understand which computers meet Vista hardware requirements, which computers need to be updated or replaced, and which applications are required for deployment. Data and settings preservation. Migrating a computer with its unique computer name, IP address (or DHCP settings), user profile account, network and sharing rights, printer drivers, and personalities is an involved process. Plus, you don t have time to help each user re-create their once-familiar desktop. Altiris simplifies these issues, allowing you to migrate one, 10, 100s, or even 1,000s of computers while retaining their unique personalities. Image build and deployment. Imaging can be the most efficient way to configure PCs during a rollout or migration. However, deploying a computer image without properly preparing it can cause problems and even failure if the source computer does not match the destination hardware. Altiris provides hardware-independent imaging capabilities to overcome the major obstacles in creating a standard image.

11 Software packaging. Preparing and testing applications for the new operating system is one of the most commonly overlooked tasks in the migration process. Applications must be thoroughly validated in the new operating environment and packaged for automated deployment. Altiris provides complete enterprise software packaging to guide your organization through this process, from capturing legacy applications, automating and customizing the installation, through to validation, testing, and conflict resolution, ensuring reliable, error-free deployment. Software delivery. OS deployment is only part of the battle. Once a computer has been provisioned with Vista, you also need to deploy applications not included in the base image, drivers and software updates. Altiris allows you to easily install and configure departmentspecific software as part of the migration process, and also provides policy-based software delivery capabilities for ongoing software management. VISTA MIGRATION RESOURCE CENTER Altiris not only provides products and services to help with your migration, it also provides a central location for knowledge and information on Vista deployment and migration. To view a collection of the best Vista migration white papers, best practice guides, webcasts and more, both from Altiris and external sources, visit the resource center at Post-migration reporting. Visibility into your organization s migration is key, not only during the migration process but also after the migration is complete for cost tracking, executive reporting, and organizational learning. Altiris provides executive-ready, post-migration reports to help monitor the status of upgrades, detect missed computers, and highlight actual costs.

12 Beyond Migration Migration represents just the beginning of the PC lifecycle. To minimize the total cost of owning PCs, you need to enforce standards through the implementation of structured change control and desktop management processes. Altiris provides a complete solution for client systems management from initial deployment through to retirement, including: Policy-based software delivery and application state management Automated patch management to keep operating environments secure and up-to-date Automatic backup and recovery of data, either to a local hidden partition or across the network Application usage monitoring and software license management tools to ensure compliance and reduced license costs Security vulnerability assessment and remediation capabilities to ensure a safe, reliable computing environment Powerful incident management capabilities to ensure availability and improved service levels while reducing overall IT costs. Integration is the Key You have several alternatives for tools to help with various aspects of your migration, some of which are even free. The problem is that these solutions lack integration and require significant manual efforts. Altiris migration solutions are all built on a common, integrated architecture and work from a common configuration management database (CMDB). This makes it possible to automate across the entire migration process, minimizing deskside visits and inefficient data redundancy. ALTIRIS GLOBAL SERVICES Need assistance with your migration? Altiris Global Services puts the power of Altiris technologies and the expertise of professionals to work for you, optimizing, empowering and protecting your business to address your unique challenges. See what each area of Altiris Global Services can do for you. CONSULTING SERVICES Consulting Services will optimize your infrastructure to deploy the best possible Altiris solutions in the most efficient manner. EDUCATION SERVICES Education Services will empower your staff to hit the ground running once a solution is deployed and successfully manage the solution in the future. SUPPORT SERVICES Support Services will protect your Altiris investment against unexpected technical issues and help you reduce downtime.

13 Flexible Solutions By utilizing industry-standard technologies for storing, processing, and presenting data across distributed networks and the Internet, the Altiris extensible management architecture provides the ultimate in flexibility. Whether you need a tool to solve a specific problem, a solution for your migration needs, or a complete systems management solution for the enterprise, Altiris makes it easy with modular solutions that snap in to the underlying architecture.

14 Altiris Migration Products Altiris offers a variety of point solutions and suites to help with Vista migration as well as ongoing management of your IT environment. Altiris MIGRATION Suite Altiris CLIENT MANAGEMENT Suite Altiris TOTAL MANAGEMENT Suite Imaging & deployment Data & settings migration Software packaging & testing Inventory Policy-based software delivery Application management Software virtualization Patch management Backup & recovery Security vulnerability audit Application usage monitoring Remote control Server & infrastructure management Asset management & CMDB Security & compliance management Service desk

15 Be Prepared with Altiris Whether your Vista migration plans call for a major project or a gradual hardware refresh effort, making the move can seem like a daunting and expensive prospect. With proper planning, resources and automated migration tools from Altiris, migration can be a seamless process. Altiris can help you minimize IT costs and effort, reduce end-user downtime, and implement standard systems and processes that reduce the total cost of owning desktops and notebooks throughout their entire lifecycle. 1 Gartner, Saving Money on PC Deployment, Michael A. Silver, 8 Dec ALTIRIS ADVANTAGES Cohesive, integrated solution for start-to-finish migration based on a common CMDB Completely automated, zero-touch migration Industry-leading software packaging, personality migration, and imaging capabilities Hardware-independent imaging for greater standardization and simplified management Extended solution for complete client systems management Years of expertise helping thousands of companies migrate 2 Gartner, Saving Money on PC Deployment, Michael A. Silver, 8 Dec The 4.2 hour number includes all IT-related variable costs from Table 2 (Traditional Fat Image, Manual PC Deployment Costs). The 1.27 hour number includes all IT-related variable costs from Table 3 (Automated Thin Image PC Deployment Costs). 3 Gartner, Saving Money on PC Deployment, Michael A. Silver, 8 Dec The 5.25 hour number includes all end user-related variable costs from Table 2 (Traditional Fat Image, Manual PC Deployment Costs). The 1.25 hour number includes all end user-related variable costs from Table 3 (Automated Thin Image PC Deployment Costs).

16 T F E ALTIRIS AMERICAS CORPORATE OFFICES 588 W. 400 S. Lindon UT USA salesinfo@altiris.com T F E ALTIRIS EMEA Ernst Gnoss Str 24 Duesseldorf Germany de.sales@altiris.com T F E ALTIRIS ASIA PACIFIC Level 13, NCR House 8-20 Napier Street North Sydney NSW 2060 Australia salesinfo@altiris.com