IBM United States Software Announcement , dated October 25, 2016

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1 IBM United States Software Announcement , dated October 25, 2016 IBM Cloud Brokerage, formerly known as IBM cloudmatrix, can enable enterprises to adopt a new operating model in order to personalize IT service consumption Table of contents 1 Overview 5 Publications 2 Key prerequisites 5 Technical information 2 Planned availability date 6 Ordering information 2 Description 7 Terms and conditions 4 Product positioning 9 Prices 4 Program number 10 Order now At a glance IBM (R) Cloud Brokerage, formerly known as IBM cloudmatrix, is a software as a service (SaaS) model that helps enterprises maximize the value of the cloud as it provides a path to becoming an IT as a service provider supporting the complete IT value chain. Capabilities: Cloud Brokerage is accessed through a single point-of-entry called a portal to help enable businesses optimize cloud consumption across public, private, and hybrid clouds. Four solutions are available for purchase: IBM Cloud Brokerage Planning, shared or dedicated SaaS provides application screener and cloud compare capabilities. IBM Cloud Brokerage, shared or dedicated SaaS includes planning capabilities, plus buy and manage capabilities. -- Buy: Service store, custom solution designer, order approval workflow -- Manage: Users and roles, access dashboards, access bill charges, access and change provisioned services, budgets, configure policies All subscriptions require an implementation service. Overview IBM Cloud Brokerage products enable IT organizations to more easily procure and provision software and computing resources from multiple suppliers and cloud service providers from a single pane of glass. Organizations can capitalize on the choice and agility that the cloud provides, without sacrificing control or abandoning existing investments, resulting in reduced risk, increased speed and agility, and lower operating costs, all at the same time. IBM Cloud Brokerage offerings include: IBM Cloud Brokerage Planning, available in both a shared SaaS and a dedicated SaaS model, provides application screening and cloud compare capabilities for businesses accessing applications and workload readiness for IBM United States Software Announcement IBM is a registered trademark of International Business Machines Corporation 1

2 the cloud. Clients can compare an application's price, performance and feature coverage across multiple public and private cloud providers. IBM Cloud Brokerage, available in both a shared SaaS and dedicated SaaS model, includes all of the above Cloud Brokerage Planning capabilities, plus it adds buy and manage capabilities which provide clients with access to a fully managed IT service broker platform available as software as a service (SaaS), enabling clients to compare, buy, and manage cloud-based services from multiple vendors via a common services catalog. Cloud Brokerage users have a single place to go to evaluate their options. IT can aid in the selection of the right offering by giving users access to the Cloud Brokerage decision analytics tools. These tools highlight the capability and price differences between providers, helping users to make informed choices. The IT as a service catalog comes preloaded with public cloud providers and the APIs required to keep the pricing up-to-date. IT administration can easily augment the catalog, adding vendors' specific contract terms and pricing rules to give users and IT an accurate view of costs. Users can then utilize any existing on-premises or off-premises solution, creating a single dynamic marketplace for all services. The service can standardize and automate the entire IT value chain -- Plan (assess, compare, and design), Buy (source, procure, and deliver), and Manage (govern, bill, and analyze) -- to deliver a unified IT consumption and delivery experience for your users, all within IT compliance and control. New features of Cloud Brokerage: Enhanced data encryption for improved security Tools to simplify the provider onboard process Platform hardening and stabilization Enhanced support for Microsoft TM ARM Azure provisioning, and automated billing Enhanced screen and compare functions to enable custom questions and weightage to make recommendations Expansion to enable additional service provider support for enterprise through IBM services Key prerequisites Browser Internet connection Planned availability date October 25, 2016 Description IBM Cloud Brokerage supports the entire IT value chain. While other providers are focused on the provisioning, management, and reporting, Cloud Brokerage offers you an improved experience with the added support to plan, assess, compare, and design a solution that best fits your needs. Cloud Brokerage capabilities: Seamless user experience. If you have a web-based catalog with ordering capabilities, Cloud Brokerage can make it a better experience. Cloud Brokerage provides a unified view and purchasing experience for services, including public, private, virtual, hosted, on premises, or off premises, helping the user identify the right target infrastructure for their unique needs. IBM United States Software Announcement IBM is a registered trademark of International Business Machines Corporation 2

3 Dynamic marketplace powered by an IT as a service catalog. The IT as a service catalog features many public cloud providers and includes API integration to help ensure that pricing and services stay up to date. Additionally, if you have previously negotiated contract terms and pricing, you can load these into Cloud Brokerage and help ensure that Cloud Brokerage continuously reflects your organization's contract pricing. User access. Since giving access to users comes with risks, Cloud Brokerage enables you to restrict access to services by role and build solution blueprints that have been designed and vetted by IT. This approach can reduce time to deployment, control access to services, and mitigate risk. Governance without delays. organization wants to have to pick speed over security and governance. The ideal is that users should have access to choices that come with the appropriate governance, controls, and policies without any burden or time added to the process. IBM Cloud Brokerage enables IT to build preconfigured solution blueprints from pre-approved vendors and technologies. Since IT has defined the solution, they can ensure it meets all specifications up front. IBM Cloud Brokerage Planning SaaS Cloud Brokerage Planning SaaS available in both a dedicated (single tenant) and shared (multi-tenant) versions are designed for business CIOs and IT architects who are in the initial stages of determining a cloud strategy and examining workloads for fit and feasibility readiness. Cloud Brokerage Planning SaaS capabilities: Application screener provides metrics and recommendations for businesses transitioning to the cloud. The key features include viewing a portfolio of apps side by side, screening a new application, viewing reports for already screened applications, downloading reports, and capability to export the screened application data into a YAML formatted file. Cloud compare enables organizations to compare an application's price, performance, and feature coverage across multiple public and private cloud providers. The key features include using predefined workload templates for comparison, customizing the configuration and feature requirements for the application, importing application data from a YAML file, exporting reports of comparison results, and exporting bill of materials for specific cloud providers or locations. IBM Cloud Brokerage SaaS Cloud Brokerage SaaS is available in both a dedicated (single tenant) and a shred (multi-tenant) versions are for businesses undergoing significant IT transformation or renovation with a CIO seeking a means to enable enterprise IT with a customizable, self-service user experience. This offering provides a dedicated Cloud Brokerage environment, includes all of the planning capabilities in Cloud Brokerage Planning, and adds the following buy and manage capabilities: Buy capabilities: Service store enables users to choose a prepackaged solution from the cloud services marketplace through a user-friendly, self-service store interface. Users can browse, search, configure, order, and access provisioned services. Custom solution designer enables users to design virtual data centers with configurable virtual machines with CPUs, memory, storage, and networking options; then associate the resources with applications and other services. Service store key features are architecture visualization as part of design, service aggregation across infrastructure as a service (IaaS), managed services, and other stand-alone services, estimated bill of materials across providers, application, and data center views, export and import of solution prints (design templates), virtual data centers order consolidation, and submit orders. Order approval workflow enables order approval workflow across technical, legal, and financial approvals with multiple approver roles, while tracking IBM United States Software Announcement IBM is a registered trademark of International Business Machines Corporation 3

4 progress and providing milestone updates. The approval steps can be configured through policies (for example, auto-approval, spend based approvals, and approvals by specific users). Manage capabilities: Manage users and roles enables administrators to create user accounts for their organization and assign specific roles to these user accounts. Access dashboards enables users to track cost and capacity from standard dashboards. Access bill charges enables users to view and download monthly consolidated charges, across providers, for each customer account. Access and change provisioned services enables users to manage change orders for provisioned services. Manage budgets enables budget managers to define budgets for specific time periods, set budget alert thresholds, and receive monthly reports on budget spending. Configure policies supports multiple types of policies that can be customize to meet the business needs of each account or global configuration across all accounts in a single enterprise. IBM Cloud Brokerage Implementation Service Cloud Brokerage Implementation Service provides professional services to assist organizations with defining their environment, documenting specific requirements, and assessing their readiness to implement the solution and provide three remote user training sessions. Implementation is performed remotely between the hours of 8:00 AM to 5:00 PM, Monday through Friday in organization's time zone, excluding national holidays. Section 508 of the US Rehabilitation Act IBM makes no representation about the Section 508 status of the third-party electronic and information technology product in this offering. Contact the vendor for specific, current information on the Section 508 status of this product. Product positioning IBM transforms the cloud with enhanced brokerage capability, helping enterprises make informed decisions and become more agile by balancing choice and economics. IBM Cloud Brokerage brings cloud service brokerage capabilities to help companies plan, buy, and manage services in a multicloud environment from a single screen instead of sourcing from multiple providers. Availability of national languages Translation information, if available, can be found at the Translation Reports website. Program number Program number Program name 5725-Z77 IBM Cloud Brokerage Planning, Shared SaaS 5737-B97 IBM Cloud Brokerage Planning, Dedicated SaaS 5725-Z78 IBM Cloud Brokerage, Shared SaaS 5725-Z75 IBM Cloud Brokerage, Dedicated SaaS Education support IBM United States Software Announcement IBM is a registered trademark of International Business Machines Corporation 4

5 IBM Cloud Brokerage education is provided as part of the implementation services. IBM training provides education to support many IBM offerings. Descriptions of courses for IT professionals and managers can be found on IBM authorized training website. Call IBM training at 800-IBM-TEACH ( ) for catalogs, schedules, and enrollments. Offering Information Product information is available on the IBM Offering Information website. More information is also available on the Passport Advantage (R) and Passport Advantage Express (R) website. Publications publications are shipped with this program. Services Software Services IBM Software Services has the breadth, depth, and reach to manage your services needs. You can leverage the deep technical skills of our lab-based, software services team and the business consulting, project management, and infrastructure expertise of our IBM Global Services team. Together, we provide the global reach, intellectual capital, industry insight, and technology leadership to support a wide range of critical business needs. To learn more about IBM Software Services or to contact a Software Services sales specialist, go to the IBM Software Services website. Technical information Specified operating environment Hardware requirements IBM Cloud Brokerage is accessed through the internet. customer-maintained servers are required beyond the user desktop machines used to access the service. Software requirements Internet connection with the following minimum system requirements: One of the following internet browsers Internet Explorer Google Chrome Mozilla Firefox Safari The minimum system requirements for memory, processor speed, and hard drive space must meet or exceed the minimum requirements for your installed browser. IBM United States Software Announcement IBM is a registered trademark of International Business Machines Corporation 5

6 The program's specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a readme file, or other information published by IBM, such as an announcement letter. Documentation and other program content may be supplied only in the English language. Planning information Packaging This program is accessed through the internet. There are no physical or electronic deliverables. Security, auditability, and control IBM-provided security for each dedicated customer includes private virtual LAN (VLAN) on Softlayer. All clients are protected by Brocade Vyatta vrouter comprehensive networking and security solution and Fortigate Intrusion Prevention System (IPS)/Intrusion Detection System (IDS) appliance. Ordering information This product is only available through Passport Advantage. It is not available as shrinkwrap. Product group: Hybrid Cloud Product category: IBM Cloud Brokerage Products: Product number Product name 5725-Z77 IBM Cloud Brokerage Planning, Shared SaaS 5737-B97 IBM Cloud Brokerage Planning, Dedicated SaaS 5725-Z78 IBM Cloud Brokerage, Shared SaaS 5725-Z75 IBM Cloud Brokerage, Dedicated SaaS Product name: IBM Cloud Brokerage Planning, Shared SaaS Product number: 5725-Z77 Part number D1MT9LL D1MTALL D1MTCLL Part number description IBM Cloud Brokerage Planning, Shared SaaS - Application per Month IBM Cloud Brokerage Planning, Shared SaaS - Application Overage IBM Cloud Brokerage Planning, Shared SaaS - Engagement Set Up Product name: IBM Cloud Brokerage Planning, Dedicated SaaS Product number 5737-B97 Part number D1QTDLL D1QTELL D1QTFLL Part number description IBM Cloud Brokerage Planning, Dedicated SaaS - Application per Month IBM Cloud Brokerage Planning, Dedicated SaaS - Application Overage IBM Cloud Brokerage Planning, Dedicated SaaS - Engagement Set Up IBM United States Software Announcement IBM is a registered trademark of International Business Machines Corporation 6

7 Product name: IBM Cloud Brokerage, Shared SaaS Product number: 5725-Z78 Part number Part number description D1MTDLL IBM Cloud Brokerage, Shared SaaS - Virtual Server per Month D1MTELL IBM Cloud Brokerage, Shared SaaS - Virtual Server Overage D1MTFLL IBM Cloud Brokerage, Shared SaaS - Engagement Set Up Product name: IBM Cloud Brokerage, Dedicated SaaS Product number: 5725-Z75 Part number Part number description D1MTHLL IBM Cloud Brokerage Dedicated SaaS - Virtual Server per Month D1MTILL IBM Cloud Brokerage Dedicated SaaS - Virtual Server Overage D1MTJLL IBM Cloud Brokerage, Dedicated SaaS - Engagement Set Up Charge metric Program name Product number Charge metric IBM Cloud Brokerage Planning, Shared SaaS IBM Cloud Brokerage Planning, Dedicated SaaS IBM Cloud Brokerage, Shared SaaS IBM Cloud Brokerage, Dedicated SaaS Application 5725-Z77 Per Application, Per Engagement 5737-B97 Per Application, Per Engagement 5725-Z78 Per Virtual Server, Per Engagement 5725-Z75 Per Virtual Server, Per Engagement Application is a unit of measure by which the IBM SaaS can be obtained. An Application is a uniquely named software program. Sufficient entitlements must be obtained for each Application developed by the IBM SaaS or made available to access and use during the measurement period specified in Customer's PoE or Transaction Document. Virtual Server Virtual Server is a unit of measure by which the IBM SaaS can be obtained. A Virtual Server is comprised of processing units, memory and input/output capabilities and that executes requested procedures, commands, or applications. Sufficient entitlements must be obtained to cover every Virtual Server made available to the IBM SaaS during the measurement period specified in Client's PoE or Transaction Document. Per Engagement Per Engagement is a unit of measure by which the services can be obtained. An Engagement consists of professional and/or training services related to the IBM SaaS. Sufficient entitlements must be obtained to cover each Engagement. Terms and conditions The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Passport Advantage Agreement, the International Passport Advantage IBM United States Software Announcement IBM is a registered trademark of International Business Machines Corporation 7

8 Express Agreement, the Cloud Services Agreement and associated Service Descriptions, or the IBM SaaS Terms of Use. This product is only available through Passport Advantage. It is not available as shrinkwrap. Subscription The IBM International Passport Advantage Agreement and the IBM SaaS Terms of Use or the IBM Cloud Services Agreement (CSA) and the Service Description govern your use of this offering. Technical support Technical support is provided for IBM SaaS and enabling software, as applicable, during the subscription period. Any enhancements, updates, and other materials provided by IBM as part of any such technical support are considered to be part of IBM SaaS or enabling software, as applicable, and therefore governed by the SaaS Terms of Use or the CSA and associated Service Description. Technical support is included with IBM SaaS and is not available as a separate offering. Terms of Use The program's Terms of Use and CSA Service Description document is available on the Software as a Service terms website. Limited warranty If warranted, refer to the warranty as stated in the Terms of Use document or the Cloud Services Agreement for this offering. Money-back guarantee Volume orders (IVO) Passport Advantage applies Yes, information is available on the Passport Advantage and Passport Advantage Express website. Usage restriction Yes See the License Information documents page on the IBM Software License Agreement website for more information. Software Subscription and Support applies IBM Operational Support Services - SoftwareXcel IBM United States Software Announcement IBM is a registered trademark of International Business Machines Corporation 8

9 System i Software Maintenance applies Variable charges apply Educational allowance available t applicable. Statement of good security practices IT system security involves protecting systems and information through prevention, detection, and response to improper access from within and outside your enterprise. Improper access can result in information being altered, destroyed, or misappropriated or can result in misuse of your systems to attack others. Without a comprehensive approach to security, no IT system or product should be considered completely secure and no single product or security measure can be completely effective in preventing improper access. IBM systems and products are designed to be part of a lawful, comprehensive security approach, which will necessarily involve additional operational procedures, and may require other systems, products, or services to be most effective. Important: IBM does not warrant that any systems, products, or services are immune from, or will make your enterprise immune from, the malicious or illegal conduct of any party. Prices Passport Advantage For Passport Advantage information and charges, contact your IBM representative. Additional information is also available on the Passport Advantage and Passport Advantage Express website. IBM Global Financing IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, from both IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or go to the IBM Global Financing website for more information. IBM Global Financing offerings are provided through IBM Credit LLC in the United States, and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer's credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice. Financing from IBM Global Financing helps you preserve cash and credit lines, enables more technology acquisition within current budget limits, permits accelerated implementation of economically attractive new technologies, offers payment and term flexibility, and can help match project costs to projected benefits. Financing is available worldwide for credit-qualified customers. IBM United States Software Announcement IBM is a registered trademark of International Business Machines Corporation 9

10 Order now To order, contact the Americas Call Centers or your local IBM representative. To identify your local IBM representative, call 800-IBM-4YOU ( ). For more information, contact the Americas Call Centers. Phone: 800-IBM-CALL ( ) Fax: 800-2IBM-FAX ( ) For IBM representative: Mail: IBM Teleweb Customer Support ibm.com (R) Sales Execution Center, Americas rth 3500 Steeles Ave. East, Tower 3/4 Markham, Ontario Canada L3R 2Z1 Reference: YE001 The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products. Trademarks IBM, Passport Advantage, System i, Express and ibm.com are registered trademarks of IBM Corporation in the United States, other countries, or both. Microsoft is a trademark of Microsoft Corporation in the United States, other countries, or both. Other company, product, and service names may be trademarks or service marks of others. Terms of use IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only.additional terms of use are located at Terms of use For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page IBM United States IBM United States Software Announcement IBM is a registered trademark of International Business Machines Corporation 10