Business Transformation Using The BlackBerry Enterprise Platform

Transcription

1 Hong Kong 2018

2 Hong Kong 2018 Business Transformation Using The BlackBerry Enterprise Platform David Arnold Principal Enterprise Solutions Manager, EMEA

3 Session Objectives Gain insight on trends in Digital Transformation Learn why BlackBerry the right platform to use and build on 2017 BlackBerry. All Rights Reserved. 3

4 Drivers Behind Transformation Drivers for digital and/or business transformation? Regulatory Compliance Competitive Advantage Need for a Compelling Customer (and employee) Experience Operational Efficiency 42% of CEO s have begun Digital Transformation Gartner What happens if you don t? Netflix, Uber, AirBnB 2017 BlackBerry. All Rights Reserved. 4

5 Opportunity to Extend the Enterprise is Growing Embedded & EoT Consumerization of IT Shadow IT Applications Applications Professional Services Professional Services MDM EMM EMM UEM COMPUTER WEARABLES SMARTPHONE SMARTPHONE TABLET Device Management (Circa 2012) Market was BlackBerry only Secure Hardware/ Mobility Management ( ) Evolution of cross platform Focus on BYOD Enterprise Management ( ) Tablets=>Laptops=>Weara bles Enterprise Applications 5 Extending the Enterprise (2017+) Enterprise of Things Seamless Workflow Device Management 2017 BlackBerry. All Rights Reserved. 5

6 Opportunities for Transformation Legacy Processes and Systems Locked Away Corporate Data Constrained Business Processes Inflexible Business Workflows End User Expectation of Anytime Anyplace Availability 2017 BlackBerry. All Rights Reserved. 6

7 Enterprise Transformation Lifecycle - AppFactory Agile Plan Business Development Execute IT has become more than just operational - SysOps Where do ideas come from? Must Include the Business Discovery Workshops Enterprise IT How does the business determine which ideas to invest in? Analyze 2017 BlackBerry. All Rights Reserved. 7

8 Components of Transformation People Technology Sustainable Transformation Process People who understand the domain(s) in which you want to innovate Processes on which to baseline the associated operations and from which to innovate Technology allowing for the automation and institutionalization of best practices 2017 BlackBerry. All Rights Reserved. 8

9 Discovery Sessions: What IT can build with LOB BlackBerry. All Rights Reserved. 9

10 Use Cases in Focus Low STRATEGIC VALUE OF THE PRODUCT High Patient Care Communication 2 Rescheduling App. If PSW Not Available (Critically) 3 Stop Treatment VIA + Text + WhatsAPP 4 Work As a Group (Want to be less in the office) 5 Intake Paper Based 6 Medicines To Patients Mobile Cart Paper Process 7 Inconvenient Access To System (Citrix) 8 2 Factor Authentication for Patient Access 9 Onsite Access to EMR + Medicine History 10 Readiness For Crisis Low FEASIBILITY High 11 Managing Events At Patient Site Enhance Patient Care Improve Employee Productivity 2017 BlackBerry. All Rights Reserved. 10

11 Enterprise IT

12 Managing Diverse Endpoint Environments Form Factors Ownership Models Operating Systems Containers/Frameworks Applications Content BYOD (Bring Your Own Device) BYOL (Bring Your Own Laptop) COPE (Corporate Owned, Personally Enabled) Android Enterprise COBO (Corporate Owned, Business Only) Managed Apps Windows Store for Business Line of Business 12 ECM Repositories 2017 BlackBerry. All Rights Reserved. 12

13 Enterprise Mobility Involves Heavy Lifting Device Management Application Management Application Configuration Cryptography Secure Storage Secure Connectivity Scalability High Availability Identity and Authentication Management Enterprise Single Sign On Middle Tier Enterprise Services Software Development Lifecycle Solution is BlackBerry UEM and Dynamics 2017 BlackBerry. All Rights Reserved. 13

14 BlackBerry Connectivity Removes Burden from Developers BlackBerry UEM No Inbound Connections Massive Scale for App connections All connections validated and authenticated 2017 BlackBerry. All Rights Reserved. 14

15 Enterprise IT Transformation q Build a Platform for Innovation q Focus on Security q Protect Your Physical Assets q Design for Scalability and Growth q Standardize Processes and Technology q Improve Collaboration between IT and the Line of Business 2017 BlackBerry. All Rights Reserved. 15

16 Development

17 BlackBerry Secure EoT Platform 2.0 Unleash distributed business network to externalize services, secure and connect EoT BlackBerry Apps Communication Collaboration Work Management EFSS ISV Apps & Ecosystem Custom Apps END-TO-END SECURITY Development Platform BlackBerry UEM Integration SDK BlackBerry Web Services BlackBerry 2FA REST API BlackBerry Enterprise Identity SAML Interface BlackBerry Dynamics SDK BlackBerry Dynamics Launcher SDK BlackBerry Analytics SDK* BlackBerry Dynamics Shared Services BlackBerry Workspaces JAVA SDK BlackBerry Workspaces REST API BlackBerry Workspaces.NET BBM Enterprise SDK CLOUD RICH USER EXPERIENCE Enterprise Mobility Management End-to-End Platform Services Secure Containers Workspaces/DRM Messaging ON-PREM Security and Scalability Core Foundation Secure Communications Global NOCs Identity & Access Connectors Complete Cross-Platform Secure Enterprise Mobility Solution 2017 BlackBerry. All Rights Reserved. 17

18 Dynamics: More Agility, Less Stakeholder Conflict Maintain security while speeding delivery Seamlessly integrate without compromise Maintain cross-app consistency and control Stakeholders can focus on what they do best Functional APIs across platforms Consistent security controls Faster time to value at lower cost App Deployment Secure Storage Identity & Access Management Application Configuration Single Sign-On Directory Lookup Lifecycle Management Secure Communication App Level Policy Controls Secure Inter-App Communications Multi-Factor Authentication File and Data Transfer Push Notifications 18 DR/HA Services 2017 BlackBerry. All Rights Reserved. 18

19 Application Models Multiple Platforms Web-based Apps Browser based rendering and APIs Web development skills Responsive Design Extend Desktop Apps Ubiquitous distribution as URL/Bookmark Hybrid-Cordova HTML5, JavaScript, CSS Common UI, non-native Frameworks (Angular, Ionic, etc.) Access to native platform (plug-ins) App Store distribution Varying Performance Xamarin C#,.Net, Native APIs Native UI C# wrappers to native platform Common UI - Xamarin forms App Store distribution Native Performance Capability Native Obj-C, Swift, Java, C# Platform Tools & APIs Native UI All native features App Store distribution Best possible performance 2017 BlackBerry. All Rights Reserved. 19

20 What type of mobile apps are being developed? 20 Source: Gartner, Survey Analysis: The Mobile App Development Trends That Will Impact Your Enterprise in 2017, April BlackBerry. All Rights Reserved. 20

21 Development Transformation q Understand Business s Vision q Focus on End User Experience q Implement Agile and DevOps q Build an AppFactory q Engage in Iterative Development q Leverage Your Application Platforms q Improve Collaboration with Business and IT 2017 BlackBerry. All Rights Reserved. 21

22 Summary

23 Enterprise Transformation q Focus on Continuous Improvement q Engage & Encourage Key Sponsors and Stakeholders q Create Multi Disciplinary Teams q User Experience is Paramount q Handle and Test Edge Cases q Build Centres of Excellence q Learn from Mistakes q Demonstrate Success and ROI 2017 BlackBerry. All Rights Reserved. 23

24 Partner with BlackBerry for Success Account Team Support Partner Professional Services 24 BlackBerry is the Platform for the Digital Enterprise 2017 BlackBerry. All Rights Reserved. 24

25 2017 BlackBerry. All rights reserved.