Outage Management (OMS) and AMR the perfect synergy. CGI Public Utility Solutions

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1 Outage Management (OMS) and AMR the perfect synergy CGI Public Utility Solutions

2 Leveraging AMR for Improved Outage & Network Management

3 Distribution Utilities Key Challenges Customer Expectations Demanding Customers and Media Real-time Status Service Quality & Reliability Proactivity Resources Efficiency and Productivity Aging/Retiring Workforce Change Management vs Union Pressures Asset Management Aging Assets Lifecycle Restrictions Maintenance Costs Infrastructure Commissions Governing Authorities Reliability Reports Penalities Regulators Shareholders Overall Profitability Reduction of Capital Invmts Energy Supply Costs Operational Budget Pressures

4 Being Effective to Becoming Proactive Evolving from OMS to DMS CGI s strategy is network monitoring pro-activity. Real time information applied to a context (historical, current or future) Enabled by technology to acquire and leverage information, efficiently (FA, SCADA, DMS, ODS, and AMR) Enable the utility to introduce risk management Use the network to its fullest capacity (Optimize Network Configuration, Pro-active & Predictive Maintenance) Extend the useful life of the network (Enterprise Asset Management) Optimize restoration scenarios (Regulators, Customer Service targets) Meet customer expectations (Service Quality, Reliability, event-driven notifications, real-time status updates)

5 Leveraging Additional Meter Information CGI s OMS and WFMS offerings capitalize on AMR s informational wealth potential Mechanical Phone Wireless Power Frequency MANUAL READING PHONE MGMT WALK-BY DRIVE-BY FIXED-RF NET Power Line Carrier Broadband over PL DATA ACQUISITION CALCULATIONS SCHEDULING REPORTING INTERFACES Billing CIS W M S Asset Inv. Netw. Planning Settlement CRM MWFM Outage & Network Management Predict. Maint.

6 Meter pinging Cornerstone of AMR-OMS ROI Meters can be polled for consumption data (a full reading) Meter on-demand reads for a specific parameter (such as current voltage level) can also be used to Ping meters for outage management: On-demand reads can be initiated by dispatchers or mobileenabled field personnel, for near-real time query of meter data. Meter AMR system Consumption Pinging Asynchronous, message-based request OMS History of meter contacts Individual meter ping Meter Group ping Asynchronous, event-driven message; ID-correlated response

7 Strategic Meter location Strategically located meters with premises associated with first and last transformer of each branch fuse; or with key C&I customers; etc. Based on mapping the metered points onto the electrical network topology Improves services reliability by: Detecting outages early Optimizing restoration of smaller fault locations within larger outage area Dynamically detecting service calls from outage groups Localizing areas for damage assessment in storm situation

8 Strategic Meter Location for Load & Network Management Load Management For enhanced load profiles To improve power analysis of planned switching To improve decision-making in the energy market (optimize capital investment) For Short term load forecasting To optimize network configuration and prevent events Network Management Device monitoring capabilities in the meter can make them a low-cost alternative to massive deployment of SCADA equipment in distribution

9 Leveraging AMR to improve Data Quality Efficient outage management relies on high levels of data quality e.g. customer to transformer linkage, etc. Validation of data accuracy thru comparison of AMR customer-meter configuration and OMS customer premise-meter-transformer A self-healing outage analysis engine which tracks all grouping hits and misses. Historical outage reports validation with AMR meter read reports (time, duration, meter).

10 Leveraging AMR for Predictive Maintenance Smart meters can proactively extend infrastructure lifetime, and reduce maintenance costs. Blink count data, to produce and generate (MAIFI) statistics. WFMS is used to dispatch crews based on availability and proximity for precisely directed inspections Applications Mobile Inspections

11 Potential for AMR - DMS Synergy is Everywhere! Trouble call verification to reduce unnecessary dispatch Meter verification algorithms for outage restoration Meter configuration data supplementing the OMS network model build Smart meters pinging for inexpensive network monitoring Network health-checking through pro-active background algorithms More precise customer load profiles for better simulations PQ information leveraged for predictive maintenance, which would include fault localization benefits for the OMS Feed momentary interruption statistics to maintenance (Asset Management) Short Term Availability Forecasting - STAF and more.

12 CGI Utility Solutions Sector Peter A. Barnes Product Manager, Network Solutions Phone (514) ext Tom Somers Regional Business Development Phone (205)