Enterprise Cloud Transformation: Measurable Business Value and Pathway to Success

Transcription

1 Enterprise Cloud Transformation: Measurable Business Value and Pathway to Success IPMA Professional Development Brian Anderson, Practice Manager State and Local Government - AWS Professional Services June 21, 2017

2 INTRODUCTION TO AWS

3 AWS provides broad and deep services to support any cloud workload Deployment & Administration Application Services Compute Storage Database Networking AWS Global Infrastructure

4 AWS Pace of Innovation New Service Announcements & Updates

5 AWS Global Infrastructure 11 Regions 30 Availability Zones 54 Edge Locations Region Edge Location

6 Trusted by Enterprises Around the World

7 Used by Government Agencies & Educational Institutions Worldwide

8 Announcing the 2014 Premier Tier Partners

9 BENEFITS OF USING AWS

10 Architected for Enterprise Security Requirements Certifications and accreditations for workloads that matter AWS CloudTrail - AWS API call logging for governance & compliance Log and review user activity Stores data in S3, or archive to Glacier

11 Lower Costs with AWS Up-Front and Increase Savings as Your Usage Grows Replace up-front capital expense with low variable cost Economies of scale allow us to continually lower costs Pricing model choice to support variable & stable workloads Save more money as you grow bigger Average of 400 servers replaced per customer 40 Price Reductions On-demand Reserved Tiered Pricing Volume Discounts Spot Custom Pricing Source: IDC Whitepaper, sponsored by Amazon, The Business Value of Amazon Web Services Accelerates Over Time. July 2012

12 Many Purchase Options to Support Different Needs Free Tier On-Demand Reserved Spot Dedicated Get Started on AWS with free usage & no commitment Pay for compute capacity by the hour with no long-term commitments Make a low, one-time payment and receive a significant discount on the hourly charge Bid for unused capacity, charged at a Spot Price which fluctuates based on supply and demand Launch instances within Amazon VPC that run on hardware dedicated to a single customer Good for Initial evaluation Ideal for Development & Test Ideal for baseline workloads Ideal for Test scenarios, Simulations For highly sensitive or compliance related workloads

13 Increased agility has become the #1 reason businesses use the AWS cloud

14 Companies Can t Afford to be Slow Old World: AWS: Infrastructure in Weeks Infrastructure in Minutes Add New Dev Environment Add New Prod Environment Add New Environment in Japan Add 1,000 Servers Remove 1,000 Servers Deploy 1 PB Data Warehouse Shut down 1 PB Data Warehouse Everything changes with this kind of agility

15 A culture of Innovation: Experiment Often & Fail without Risk $ Millions On-Premises Experiment Infrequently Nearly $0 Experiment Often Failure is expensive Fail quickly at a low cost Less Innovation More Innovation

16 All change, even a change for the better, is always accompanied by drawbacks and discomforts. - Arnold Bennett

17 This session is focused on minimalizing those drawbacks and discomforts so you can rapidly transform your business with cloud.

18 What is the AWS Cloud Adoption Framework?

19 The AWS Cloud Adoption Framework (CAF) helps organizations understand how cloud adoption transforms the way they work. It leverages our experiences assisting organizations from every segment and every geography with their Cloud Adoption Journey.

20 AWS CAF is not specific to any one cloud provider, but heavily leverages AWS experiences. AWS CAF is not restricted to AWS use. It can be directly used by customers or directly used by AWS Partner Network partners. AWS CAF contains no secret sauce what we know we are willing to share. AWS CAF helps you create an Action Plan tailored to your organization s needs.

21 Action Plan: Summary Dependencies <Insert Process> <Insert Skill> <Action> <Action> <Action> <Action> <Action> <Action> <Action> Dependencies <Action> <Action> <Action> <Action> <Action> <Action> <Action> Dependencies The Action Plan Dependencies <Action> <Action> <Action> <Action> <Action> <Action> <Action> <Action> <Action> <Action> <Action> <Action> <Action> <Action> Dependencies <Action> <Action> <Action> <Action> <Action> <Action> <Action> Dependencies <Action> <Action> <Action> <Action> <Action> <Action> <Action> Dependencies

22 CAF begins by identifying the stakeholders that are critical to cloud adoption. It groups related stakeholders into 6 Perspectives. The Perspectives allow us to understand Cloud Adoption from the view of those stakeholders.

23 The Six CAF Perspectives

24 Each Perspective identifies a set the stakeholder s capabilities that transform with cloud adoption.

25 With each capability we identify what skills and what processes will transform with cloud adoption. And most important, how to create a plan to address gaps.

26 Business Common Roles: Business Managers Finance Managers Budget Owners Strategy Stakeholders

27 People Common Roles: Human Resources Staffing People Managers

28 Governance Common Roles: CIO Program Managers Project Managers Enterprise Architects Business Analysts Portfolio Managers

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30 Platform Common Roles: CTO IT Managers Solution Architects

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32 Security Common Roles: CISO IT Security Managers IT Security Analysts Compliance Leaders

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34 Operations Common Roles: IT Operations Managers IT Support Managers

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36 The Action Plan

37 Dependencies Process Skills Dependencies Learn about reporting services for billing Brad X Learn about to variable cost models for IT John A Establish a process for billing enquiries Brad X Establish process to review Cloud funding options within IT Finance John A Identify Roles, skills and capabilities for Cloud-based IT Review current support model and identify skills gaps and training plans Establish skills matrix and track Cloud certifications Engage training partner to identify suitable training plans Identify Communication Strategy for cloud adoption Establish process to create Cloud Evangelists Dependencies Helen A Bob Z Helen A Bill G Mark A Helen A Review how cloud governance will integrate into current Governance Team Review RACI Model for Cloud Managed Services and align to wider Support RACI Agree priorities for Interim Governance Dashboard Map out timelines and adoption process for initial cloud projects Dependencies Bruce C George F Bruce C James H Establish patterns and standardization for the cloud Review patterns for shared services / Retail Integration components Review stack delivery mechanism requirements for AWS- MS Review and investigate networking architecture designs Review SecOps and Service Management integration patterns Undertake Service Catalog Immersion Day Dependencies Julie B Julie B Bryan N Jim W (Cross) Tim A Geoff M Review security operations skills and capabilities and identify gaps Create and agree a RACI model around security operations Undertake a Security Assessment to determine control framework Review end to end authentication mechanisms Dependencies Tim A Alice H Eve E Barb L Identify BANK service operations processes and align to current operations Identify Interim and Target Operating Model requirements Review existing operational multi-party processes that cloud will touch Dependencies Dan N Bob B Dan N

38 Step 1. Identify your challenge and desired outcome

39 Step 2. Use the Common Roles and Capabilities to identify the stakeholders

40 Step 3. Determine the questions, challenges and concerns from the stakeholders. Write them down.

41 Step 4. Determine if the concern is remediated via the development of new skills or via the creation, update or integration of processes.

42 Step 5. Document those activities and the stakeholder in the action plan.

43 Step 6. Prioritize the actions you will undertake in the next 2-4 weeks.

44 For more details on the AWS CAF: Download the AWS CAF Whitepaper from:

45 Q&A