The Red RepoRT: Finding the perfect mix of Flexibility and stability. operating systems. Business Benefits Configuration Services

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1 The Red RepoRT: operating systems VOL 08 Interoperability OS Considerations Business Benefits Configuration Services Finding the perfect mix of Flexibility and stability.

2 MulTiplaTfoRM, MulTivendoR, MulTiTasking operating system. your infrastructure is evolving. your operating system needs to keep up. We get it. and we ve helped many businesses get their multiplatform environments running efficiently with the right operating system (os). Computing environments are more complex than ever. With the growth in distributed workforces, multivendor hardware architectures have become the norm in IT infrastructures. If that isn t complicated enough, business applications run by mobile devices are adding another layer to the chaos. And everything needs to be secure, because hackers are becoming more sophisticated. solved. As your business continues to grow, you need to make sure your operating systems still fit your needs. By implementing the right technology, you can rest assured work will continue flowing without interruption. to learn more about how we ve solved it before, call your cdw account manager or

3 02 Interoperability conflicting platforms can cause conflict. points of conflict incompatibility As your company expands, newer PCs and OS versions are added to the network, increasing compatibility issues with older versions. This slows down the network and brings end-user productivity to a halt. Without interoperability, simple updates become daunting and productivity and profits could suffer significantly. To maintain high performance across your infrastructure, interoperability of operating systems is critical. Your operating systems must be able to run across disparate hardware platforms and enable applications to run seamlessly from physical servers, hosted virtual environments or the cloud. By upgrading your technology, you ll be better positioned to avoid downtime. instability With applications like e-commerce software or enterprise-wide database applications, an unstable operating system is not an option. Because even a few minutes of downtime can stop business and damage profits and your reputation. inefficiencies Installing software patches, updates and new OS releases takes longer with an outdated OS. This leads to overall inefficiencies not to mention your phone ringing off the hook. $1.7 Billion Estimated amount of lost profits from network outages in U.S. businesses last year. Source: CDW Business Continuity Straw Poll

4 04 OS Considerations analyze this. debate that. When determining the right OS for your business, there are many things to consider. From security to openness to deployment, we can help you find the one that s right for you. Flexibility & openness The more flexible the OS, the easier it is to make upgrades or add components. Open operating systems are ideal for high-performing, highly scalable networks. Flexibility and openness also offer a high modularity of control for administrators over the system. security Without a strong security plan in place, flaws in your OS environment can put your entire business at risk. A secure OS environment allows for desktop/client installations to be finely tailored and protected. It also implements a layered defense mechanism to provide more secure applications, keeping you protected from commonly exploited flaws. deployment As virtualization and the cloud continue to grow, it s increasingly important for deployment to be consistent throughout the entire infrastructure. A comprehensive OS allows for transportable support for deployment across physical servers, virtual servers and the cloud vulnerabilities The number of new operating system discovered in Source: Symantec Internet Security Threat Report: Trends for 2010, April 2011

5 06 Business Benefits operating system enlightenment. Wider application access In a mixed and interoperable OS environment, you can have access to applications written in different operating systems. Interoperability of any two operating systems allows customers to use independent software vendor applications for one OS that are not yet available on another. more uptime The more reliable your OS environment is, the greater stayingon power it has between reboots and the more upgrades it can withstand without taking the server down. 59% of Fortune 500-company workers experience, on average, 1.6 hours of downtime a week 1. Multiply that by the number of employees within your company, and a considerable amount of time is being wasted due to inefficient operating systems. With the right operating system in place, you ll keep productivity up, and the full range of benefits will be actualized. increased productivity Move from server to server without any downtime with interoperability of operating systems in a heterogeneous environment. Improves end-user functions like navigation, PC performance, desktop search, battery life and connectivity. This overall leads to fewer help desk calls to you. $46 Million per year Estimated amount of labor costs lost due to downtime at Fortune 500 companies April 26, 2010

6 08 Configuration Services Featured partners Featured service: software configuration services Let our Configuration Services do all of the heavy lifting. We ll install your operating system software and applications all in one OS solution at our state-of-the-art ISO 9001:2000 certified configuration center where you can configure PCs, laptops, PDAs, servers and more. Our Configuration Services include client/ server, peer-to-peer, RAID clustering and router configuration setup and testing. Our solution architects will work closely with you to take the following steps: 1. review current environment. 2. remediate inefficiencies. 3. determine the best operating system for your business. a simpler way to deploy software: We ll cross one thing off your to-do list by installing your operating system software and applications. Plus, we ll configure the settings to your exact requirements all prior to shipping. Why people Who get it need people Who get it. microsoft integrated os solutions for greater productivity Get the fastest, most reliable Windows operating systems. From Windows 7 to Windows Server 2008 R2, Microsoft can help your business get more done, safeguard your work and benefit from virtualization tools. When you combine Windows 7 with Windows Server 2008 R2, you will have even more opportunities to work the way you want, within a safe environment so you can focus on your business. The reliability of enterprise-ready it solutions When it comes to choosing the right operating Thousands of medium and large enterprises depend on Red Hat for secure, The people system for your business, there are a lot of reliable and cost-effective IT solutions. From the Your desktop to the data dedicated CDWcenter, account things towe consider. That s why we offer you offer an extensive list of benefits including: innovative open source manager is backed by a team more than just the products. We offer you technology, a keen understanding of customer goals, stability of a true of operating-system and the people and the plan to turn them intoservices real and support and a broad enterprise-class platform, robust configuration experts with a ecosystem of partners. Together, and Red Hat bring flexibility to IT solutions. The breadth and depth of our CDW product host of certifications. infrastructures. and service offerings are extensive. And with decades of experience, our solution architects The products can helphelping you develop plan that s in both Our wide-ranging managea complexity computing networks manageable anditpractical. It s more than just partnerships give you access Today s environments are complex with virtually endless combinations of finding platforms, systems,that s applicationstoand patches.ofadd in the thousands technology boxes. It s thedirectories, operating system threats posed viruses and the complicationsproducts involvedin with supporting every area the perfect match forby your business. Solved. mobile users, and the need to manage these environments is obvious. including operating systems, What s historically been a bit more unclear, however, is exactly how security, to go business continuity, to learn more about how we ve solved it before, about managing them in a way that doesn t overwhelm IT staffand or increase virtualization more. or to speak with a solution architect about costs to unsustainable levels. Novell ZENworks Configuration Management technologies forayour business, your provides complete range contact of advanced systemsthe management capabilities plan cdw account managerrequired or call that previously you to purchase, install, learn and maintain We offer a variety ofa multitude of point products. services that make the most of your investment or, visit and make your job easier. The terms and conditions of product sales are limited to those contained on CDW s website at CDW.com; notice of objection to and rejection of any additional or different terms in any form delivered by customer is hereby given; CDW, CDW G and PEOPLE WHO GET IT are trademarks of CDW LLC; all other trademarks and registered trademarks are the sole property of their respective owners

7 Featured partners microsoft integrated os solutions for greater productivity Get the fastest, most reliable Windows operating systems. From Windows 7 to Windows Server 2008 R2, Microsoft can help your business get more done, safeguard your work and benefit from virtualization tools. When you combine Windows 7 with Windows Server 2008 R2, you will have even more opportunities to work the way you want, within a safe environment so you can focus on your business. The reliability of enterprise-ready it solutions Thousands of medium and large enterprises depend on Red Hat for secure, reliable and cost-effective IT solutions. From the desktop to the data center, we offer an extensive list of benefits including: innovative open source technology, a keen understanding of customer goals, stability of a true enterprise-class platform, robust services and support and a broad ecosystem of partners. Together, CDW and Red Hat bring flexibility to IT infrastructures. partnerships, certifications & awards Certified Novell Administrators (CNA) Certified Novell Engineer (CNE) Master Certified Novell Engineer Microsoft Certified Systems Administrator (MCSA) Microsoft Certified Systems Engineers (MCSE) 2011 Microsoft Volume Licensing Partner of the Year 2011 Novell Alliance Partner helping manage complexity in computing networks Today s IT environments are complex with virtually endless combinations of platforms, directories, systems, applications and patches. Add in the threats posed by viruses and the complications involved with supporting mobile users, and the need to manage these environments is obvious. What s historically been a bit more unclear, however, is exactly how to go about managing them in a way that doesn t overwhelm IT staff or increase costs to unsustainable levels. Novell ZENworks Configuration Management provides a complete range of advanced systems management capabilities that previously required you to purchase, install, learn and maintain a multitude of point products. to see how we can help you find and configure the right os, contact your cdw account manager or call or, for more information, visit The terms and conditions of product sales are limited to those contained on CDW s website at CDW.com; notice of objection to and rejection of any additional or different terms in any form delivered by customer is hereby given; CDW, CDW G and PEOPLE WHO GET IT are trademarks of CDW LLC; all other trademarks and registered trademarks are the sole property of their respective owners