Configuring FDMS North (Cardnet) Check Processing

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1 One Blue Hill Plaza, 16th Floor, PO Box 1546 Pearl River, NY PC-AMERICA, (Voice) (Fax) Configuring FDMS North (Cardnet) Check Processing The following documentation will provide instructions for configuring the FDMS North (Cardnet) platform, with CRE/RPE for processing Check transactions. Be sure that you have your merchant information prior to setup. You can receive your information directly from FDMS North (Cardnet). Note: To use the FDMS North (Cardnet) Platform you must be using version 12.5 or above. 1 P a g e

2 Overview When using FDMS North (Cardnet) to process checks the transactions are processed via Terminal Capture* (see below) and the following steps should be completed: *Terminal Capture All of the transaction information is stored in the CRE/RPE database. At the end of the day, each station must run a settlement, if no settlement is performed the funds will not be transferred to the bank. If the check transaction information is removed from the database BEFORE settling (via Clear Database), the funds will not be transferred to the bank and the information will be lost. Installing and Configuring a Check Reader for Processing Check transactions Configuring CRE/RPE for Check transactions with the FDMS North (Cardnet) Platform Paying with Checks Checks: Processed as Paper Manually processing a Check If MICR Information has not been read Check Reporting Transaction Settlement Transaction Settlement: On EOD Transaction Settlement: Auto Settlement 2 P a g e

3 Installing and Configuring a Check Reader for Processing Check transactions To process Check transactions a Check Reader must be installed. For instructions on installing a supported Check Reader please see below: 1. Select the Manager or Options button. 2. Enter the administrator password (default: admin) where applicable. 3. Select Setup then, Friendly Printer Screen. 3 P a g e

4 After the printer has been installed it must be configured in CRE/RPE. 4. At the Friendly Printer Setup window, select Slip under Select Friendly Printer. 5. Select the installed check reader under Select Local Windows Printer. 6. Select the type of installed printer under Printer Type. 7. At the Friendly Printer Setup window, select Endorse under Select Friendly Printer. 8. Select the installed check reader under Select Local Windows Printer. 9. Select the type of installed printer under Printer Type. 10. Select Save & Exit. 4 P a g e

5 Configuring CRE/RPE for Check transactions with the FDMS North (Cardnet) Platform 1. Select the Manager or Options button. 2. Enter the administrator password (default: admin) where applicable. 3. Select Setup then, Setup Screen. 4. At the setup screen select the Payment Processing tab. 5. Select Check. 6. Select FDMS North/Cardnet as the Payment Processor. 7. Use the dropdown under Check Company to select TELECHECK. 8. Check the Primary and Secondary URLs: Primary URL: Secondary URL: 9. The following information should be provided from FDMS North (Cardnet): Merchant Number and Terminal Number Note: The Account setup information may be the same information used for Credit and Debit Card transactions (provided the account has been provisioned, accordingly). 10. The following options must be selected and are required for checks to be processed through FDMS North (Cardnet): Drivers License (required) This option will prompt for the drivers license number details. Full MICR Check Number (required) This option will have the check reader read the full check number. 11. Optionally select Phone Number. This option will require that the phone number be entered when processing checks. 12. Select Update to save your changes. At this point you will need to exit completely from CRE and re open it. 5 P a g e

6 Paying with Checks 1. On the invoice screen of Cash Register Express/Restaurant Pro Express, ring up a few items on the invoice that the customer would like to purchase. 2. Select the Pay button and select Check. 6 P a g e

7 3. After selecting Check you will need to enter the check into the check reader. Insert the check into the installed Check Reader. This is the point where the check reader will try and read the MICR Information from the check. 7 P a g e

8 4. If the MICR Information has been read correctly you should receive a prompt for the type of check that it is. 5. Selecting a Corporate Check Type will then process the check and ask that it be validated (see step 8). If the MICR Information has not been read correctly then proceeded to the section: Manually processing a Check If MICR Information has not been read. 6. When selecting a Personal Check you will then be prompted for a drivers license number, please enter the number without dashes. 7. Enter the two letter license state code (i.e. NY). 8 P a g e

9 8. Re-insert check (MICR side down) and the check will then be printed with VOID CHECK numerous times on the back. At this point the check has been processed electronically and can be returned to the person who wrote the check. 9 P a g e

10 Checks: Processed as Paper 1. On the invoice screen of Cash Register Express/Restaurant Pro Express, ring up a few items on the invoice that the customer would like to purchase. 2. Select the Pay button and select Check. 10 P a g e

11 3. After selecting Check you will need to enter the check into the check reader (following the instructions in the next step). Insert the check into the installed Check Reader. This is the point where the check reader will try and read the MICR Information from the check. 11 P a g e

12 4. When selecting a Personal Check you will then be prompted for a drivers license number, please enter the number without dashes. 5. Enter the two letter license state code (i.e. NY). 12 P a g e

13 6. You will then be prompted that the check has been processed as paper. At this point the check will need to be filled out by the customer and then put the check in the cash drawer. The check will then need to be manually deposited at the bank. Note: The check may be processed as paper as a result of the bank or processor not allowing the e-check transaction. 13 P a g e

14 Manually processing a Check If MICR Information has not been read If when processing a check you receive this message then you can optionally try and read the MICR information by selecting Yes. If you select No then you will be prompted to enter the check information. 14 P a g e

15 Check Reporting There are reports you can run to display the check transaction information. 1. To print the check reports, you first have to go to your Options screen as pictured left. Note: You can also select the Manager screen from the top of the login screen. 2. Select Administrative (5) and then Reporting (L). 3. Under the Sales Category scroll down until you see the following report. Check Listing Check Detail Report Check Batch Detail Report There are two options to view/display the report: Select Display (if that option is available) to show the report on the screen. Select Print to print the report (provided you have a full size printer installed). 15 P a g e

16 Transaction Settlement 1. Select the Manager or Options button. 2. Enter the administrator password (default: admin) where applicable. 3. Select Administrative then, Credit Card Settlement. 4. Select Settle. You should receive notification that the transactions settled successfully. 16 P a g e

17 Transaction Settlement: On EOD CRE/RPE can settle the transactions when the end of day is run. To configure this feature please see below: 1. Select the Manager or Options button. 2. Enter the administrator password (default: admin) where applicable. 3. Select Setup then, Setup Screen. 4. At the Setup Screen select the Payment Processing tab then, select the Other Options tab underneath that. 5. Select the option Perform Batch Settlement On EndofDay. 6. When finished configuring your options select Update. When running the End of Day by one of the two ways below, the credit card transactions will be settled. Selecting File from the login screen, then selecting End of Day. Or Selecting End of Day from the Tools menu of the Manager/Options screen. 17 P a g e

18 Transaction Settlement: Auto Settlement CRE/RPE can settle the transactions automatically at a specific time. This feature will also send an to a specified address when the settlement is complete. To configure this feature please see below: 1. Select the Manager or Options button. 2. Enter the administrator password (default: admin) where applicable. 3. Select Setup then, Setup Screen. 4. At the Setup Screen select the Payment Processing tab then, select the Other Options tab underneath that. 5. Select the option Perform Auto Settlement then: Enter a Settlement Time. It is recommended to have the settlement run after the business closes. Enter an Address. This will send an with the status to the specified address. 6. When finished configuring your options select Update. Note: If a manual transaction settlement is performed before the scheduled auto-settlement, then the auto-settlement will not occur until the next scheduled time. The auto-settlement feature runs on a 24 hour clock, meaning the auto-settlement will only run if 24 hours have passed and no manual settlement has been performed. For example: If the auto-settlement is configured for 10:00 pm and a manual settlement is performed on Monday at 9:00pm, the auto-settlement will not run until Tuesday at 10:00 pm. 18 P a g e