The future of financial technologies

Transcription

1 The future of financial technologies World Financial Symposium 2014 World Financial Symposium 2016

2 FinTech the need to build a high performing organization Noel Connolly VP of Sales, CellPoint Mobile World Financial Symposium 2014 World Financial Symposium 2016

3 Fintech and High-Performing Airlines THE CFO as the Change Agent Noel Connolly VP Sales-MEA CellPoint Mobile

4 TODAY S AGENDA The CFO as the Change Agent : New Roles, New Responsibilities, & New Expectations Why CFO-Led Change is Important Revenue Opportunities Seamless, Omnichannel Operations Mobility & Technology Airline Modernization Competitive Advantage Passenger Satisfaction

5 FINTECH & THE AIRLINE MARKET FINTECH: Fintech refers to new applications, processes, products or business models in the financial services industry. (Definition: Wikipedia) INDUSTRY DISRUPTOR REVENUE OPPORTUNITY CUSTOMER ENGAGEMENT TOOL

6 FINTECH S GROWTH & INFLUENCE 38% of 2015 fintech investments involved PAYMENTS (Venture Scanner) $5 Billion invested in Fintech in Q % YOY Q1 growth (Accenture/CBInsights) Estimated $762 Billion (USD) In global digital travel sales by 2019 (emarketer) -$220 B in U.S. -$185 B in western Europe -$14 Billion in Central- Eastern Europe 75%+ of airline passengers travel with mobile devices and want to pay via mobile (SITA) 19 private fintech companies valued globally at $58.7 billion (USD) -14 handle payments or lending (Accenture/CBInsights)

7 FINTECH: CHALLENGES FOR AIRLINES Lengthy Time to Market for Solutions Disconnected Data in Divisional Silos Disconnected Sales Channels Legacy Systems & Operations Mobile-Centric and Mobile-First Passengers, Technologies & Devices Security concerns

8 CFOs MUST RE-IMAGINE FINANCIAL OPERATIONS Move Out of Traditional CFO Accounting/Finance Zones to: Ride Innovation Waves Fueled by Fintech Innovators Digitalize Business Operations Create End-to-End, Passenger-Centric Data & Operations Integrate Data For End-to-End View of the Passenger Explore Blockchain Capabilities for Open Architecture Strategies Capture Mobile-Centric Direct & Ancillary Revenues Meet Passengers Mobile Behaviors & Expectations Position Airlines for Resilience Maintain a Competitive Advantage

9 IN AN AGE OF TREMENDOUS CHANGE AIRLINE CFOs MUST EMERGE AS AGENTS OF CHANGE

10 AIRLINE CFOs MUST BUILD BRIDGES TO C-SUITE Turn Payments into Revenue Generators Launch mobile payments and advocate other fintech initiatives IT & Customer Service Streamline Data, Projects & Timelines Create and Integrate Passenger-Centric Data Into All Airline Operations Speed Time-to- Market for New Solutions E-Commerce Support omnichannel sales/transactions Create More Paths to Purchase Turn Lookers into Bookers Engage & Satisfy Passengers

11 FINTECH AND CFOS IN 2020: PREDICTIONS Perhaps chief technology evangelizer, chief strategic engineer or chief operations partner should share the billing with the finance title. CFOs today are expected to fill all of these roles. Forbes.com 2015, The Future of the CFO

12 Questions? United States 1111 Brickell Avenue, 11th Floor, Miami FL Phone: +1 (305) Singapore 51 Changi Business Park Central 2 The Signature level Singapore Phone: United Kingdom The Broadgate Tower, Level 12, 20 Primrose Street EC2A 2EW London Phone: +44 (0) UAE 34th Floor, Swiss Tower, Jumeirah Lakes Tower, Dubai, United Arab Emirates PO Box Phone: Fax: Denmark Arne Jacobsens Allé 7, 5th Floor, DK-2300 Copenhagen Phone: India 8th Floor, Regus World Trade Center, Kharadi, Pune Maharashtra Noel Connolly, VP Sales CellPoint Mobile noel@cellpointmobile.com

13 Deep dive into the potential of Blockchain Technology Moderator: Thierry Stucker, Director Industry Financial Programs, IATA Panelists: Marcelo Garcia Casil, Co-Founder and CEO, DXMarkets Robert Moerland, Executive Vice President, Loyyal Corporation Derek Quek, Technology Evangelist, SITAn Lab World Financial Symposium 2014 World Financial Symposium 2016

14 Industry cryptocurrency Juan Ivan Martin Head of Innovation, IATA World Financial Symposium 2014 World Financial Symposium 2016

15 IATA Coin An industry cryptocurrency FDS Transf - innovation WFS - September 22 nd Singapore Juan Iván Martín Head of innovation FDS - Transformation 106

16 IATA Coin Disclaimer This is not an announcement of the IATA-Coin, but only a visualization of what it might look like FDS Transf - innovation 107

17 IATA Coin WHY FDS Transf - innovation 108

18 IATA Coin Why Cost Risk Speed Info FDS Transf - innovation 109

19 IATA Coin HOW FDS Transf - innovation 110

20 Blockchain FDS Transf - innovation 111

21 IATA Coin WHAT FDS Transf - innovation 112

22 IATA Coin what FDS Transf - innovation 113

23 FDS Transf - innovation 114

24 FDS Transf - innovation Juan Iván Martín martinj@iata.org 115

25 FinTech Impact on the CFO and the finance team World Financial Symposium 2014 World Financial Symposium 2016

26 FinTech - Impact on the CFO and the finance team Moderator: Tom Grosser, Head of Digital Transformation, IATA Panelists: Gautam Jain, Global Head, Digitisation & Client Access, Transaction Banking, Standard Chartered Bank Marcel Koppes, VP Airlines & Travel, Adyen Natasha Lala, Managing Director Solutions for Business, Oanda Richard Olsen, Professor, Zurich University and founder of Lykke World Financial Symposium 2014 World Financial Symposium 2016

27 Role of Finance Performance Reporting Compliance Master Data Cash and Ext Trans ns Create financial accounts - external Create financial stat nts - internal Analyse Current Performa nce Internal Controls Statut. and Legal Complian ce Manage Supplier / Customr Manage Assets Manage Cash Payment s Empl / Suppliers Revenue M ment Debt Coll n Low Low Low High Low Low Low High Medium Medium Potential FinTech Impact: World Financial Symposium 2014 World Financial Symposium 2016

28 Who do we need Data Science Traditional Profile : Accounting Degree 3 yrs at a Big 5 Audit Chartered Accountant Programmi ng Innovation In Depth Technology Risk Adverse Profile Tech = Good Excel Other World Financial Symposium 2014 World Financial Symposium 2016

29 FinTech - Impact on the CFO and the finance team Moderator: Tom Grosser, Head of Digital Transformation, IATA Panelists: Gautam Jain, Global Head, Digitisation & Client Access, Transaction Banking, Standard Chartered Bank Marcel Koppes, VP Airlines & Travel, Adyen Natasha Lala, Managing Director Solutions for Business, Oanda Richard Olsen, Professor, Zurich University and founder of Lykke World Financial Symposium 2014 World Financial Symposium 2016

30 Gala Dinner World Financial Symposium 2014 World Financial Symposium 2016

31 THANK YOU TO OUR SPONSORS PLATINUM SPONSOR STRATEGY SUMMIT PRINCIPAL SPONSOR INDUSTRY MEETING PLATINUM SPONSOR GOLD SILVER BRONZE SUPPORTING AIRLINES World Financial Symposium 2014 World Financial Symposium 2016