EWM - Customer Returns with Quality Inspection. Process Diagram

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1 EWM - ustomer Returns with Quality Inspection Process Diagram

2 EWM - ustomer Returns with Quality Inspection 1/3 SAP ERP Sales lerk System SAP SM EWM Warehouse lerk / Quality Inspector (EY1) - Outbound to ustomer from Narrow Aisle Storage / Mezzanine A reate ustomer Return reate an ustomer Returns Delivery 1 reate an ustomer Returns Delivery Returned Products arrived B Locate the ustomer Returns Delivery in SAP EWM Move Returned Products to Inspection Area lassify Products by to be restored / to be scrapped Update ustomer Returns Delivery 3 Receipt Receipts at QI and create HU(s) Page Link 2015 SAP SE. All rights reserved. 2

3 EWM - ustomer Returns with Quality Inspection 2/3 SAP ERP System System SAP SM EWM Warehouse lerk / Quality Inspector Page Link Enter the Usage Decision Post Stock from Storage Location ROD to Storage Location AFS 2 hange of Availability Group Putaway D Issue for the scrapped Products Issue for scrapped Products 3 Issue for scrapped Products Remove products physically from scrapping zone 2015 SAP SE. All rights reserved. 3

4 EWM - ustomer Returns with Quality Inspection 3/3 Icon Legend Icon A B D Name reate ustomer Return [VA01]; SAP ERP Menu: Logistics Sales and Distribution Sales Order reate Locate the ustomer Returns Delivery in SAP EWM [SWM/MON]; SAP ERP Menu: Extended Warehouse Management Monitor Warehouse Management Monitor Receipts at the QI Work enter [/SWM/RFUI]; SAP SM Menu: SM Extended Warehouse Management Extended Warehouse Management Execution Log On to RF Environment Enter the Usage Decision [/SWM/RFUI]; SAP SM Menu: SM Extended Warehouse Management Extended Warehouse Management Execution Log On to RF Environment Putaway [/SWM/MON]; SAP SM Menu: SM Extended Warehouse Management Extended Warehouse Management Monitoring Warehouse Management Monitor Issue for the scrapped Products [/SWM/ADGI]; SAP SM Menu: SM Extended Warehouse Management Extended Warehouse Management Execution Post Unplanned Goods Issue Interfaces /SWM/INB_DLV_SAVEREPLIA; qrf; Replication of manually created inbound deliveries in SAP ERP to EWM /SPE/INB_DELIVERY_SAVEREPLIA; qrf; Replication of inbound deliveries EWM to SAP ERP /SPE/GOODSMVT_REATE; The system communicates goods movements of delivery-related stock (for example, in the inbound process, posting change from a stock type of an availability group to another) to SAP ERP by means of a goods movement message 2015 SAP SE. All rights reserved. 4

5 Integration with Other SAP Best Practice Processes and Scope Items The process diagram might contain links to preceding, succeeding, or other related SAP Best Practice processes or scope items. Note that these scope items may or may not be part of the solution package. Refer to the Prerequisite Matrix for the definition which scope items are part of the solution package SAP SE. All rights reserved. 5

6 2013 SAP AG. All rights reserved. No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP AG. The information contained herein may be changed without prior notice. Some software products marketed by SAP AG and its distributors contain proprietary software components of other software vendors. National product specifications may vary. These materials are provided by SAP AG and its affiliated companies ("SAP Group") for informational purposes only, without representation or warranty of any kind, and SAP Group shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP Group products and services are those that are set forth in the express warranty statements accompanying such products and services, if any. Nothing herein should be construed as constituting an additional warranty. SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP AG in Germany and other countries. Please see for additional trademark information and notices SAP SE. All rights reserved. 8