WING Mobile Money and Technology October 2011

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1 WING Mobile Money and Technology October 2011

2 Overview First and most comprehensive mobile payments company in Cambodia Launched in early January 2009 Universally accessible handsets, networks, currency Processes more than 400,000 revenue generating transactions a month Bank-led, consumer protection based regulation High governance standards including AML, KYC, CTF and privacy processes Operates on a standalone basis and expandable into other markets

3 Multiple access options and excellent coverage is available to customers WING is connected to 6 of the 7 GSM mobile network operators in Cambodia This represents an estimated 70% of all mobile phone users and 100% of geographical coverage Smart and Starcell merged under Smart brand

4 A nationwide direct sales model Acquires customers through commission-based agents Innovative customer acquisition strategy through commission-based sales agents (15 teams nationwide) Sign-up meets international standards (KYC, AML, CTF and privacy) Reduced customer activation time from days to minutes Un-personalised debit cards in pre-packed starter kits work in all ANZ Royal ATMs Instantaneous activation can be made using a mobile device that connects directly into the core system via GPRS Serves customers via a network of fee-based agents WING s reach is as broad as the merchant network and mobile network coverage Low cost model no branch network to support

5 WING has a large and country wide WCX Network As at 31 August 2011

6 WING has a comprehensive range of retail service offerings Retail Services (in KHR and USD) Cash-In (at merchant) Cash-Out (at merchant) ATM Withdrawal Send Money to WING Send Money to Non- WING Balance Enquiry Phone Top-Up Receive Payments (e.g. Payroll) Bill Payments

7 Cash-In at WING Cash Xpress

8 Cash-Out at WING Cash Xpress

9 WING provides innovative business payment solutions Business Services (in KHR and USD) Bulk Payments Cash Management Bill Collection Cash Collection Loan Disbursement and Collection Social Payments Real-time Payment Interface Community Savings Management Merchant Management Ticketing International Remittances Merchant to Merchant Reconciliation Current Offering Future Offering

10 All deposits are held with ANZ Royal Dual Currency WING Technology The Bank KHR50m WING Stock WING Pool (KHR) KHR80m KHR20m US$50,000 Us$30,000 KHR10m MNOs ATM Suspense WING Fee Income WING Customers WING Corporate Customers Accounts WING Pool (USD) WING Current Account Comments: US$80,000 Balance in the WING system must always match balance in the WING pool account with ANZ Royal WING funds reside in ANZ Royal s balance sheet not in WING s KHR80m & US$80,000

11 There are many sizable opportunities within Cambodia MFIs Connection to MFIs for deposit management, loan disbursement and loan collection Aid Disbursement Cambodia still relies on large disbursements of aid to supplement income and activity WING is in discussions with WFP, UNICEF and ILO to distribute payment nationally Bank Connectivity WING was designed to be able to have separate floats in separate institutions Regulation in Cambodia allows for WING to connect to more than one bank or MFI Book Online / Pay Offline WING can be used to pay for goods or services where the customer has booked online but have no methods of payment (e.g. bus ticket, delivery goods or deposits) International Remittances WING has been approached by companies where there are large Cambodian diasporas to be the receiver of international payments (e.g. Malaysia, US and France)

12 Mobiquity Overview

13 Product Developments Selection of Roadmap Items Bulk Disbursements Real-time Payment Receipting B2B Reconciliation MFI Loan Disbursement and Collection OTC Transactions Cross MNO Phone Topups Online transaction history Allows payers to disburse regular payments other than payroll. Such as accounts payable, commissions, wholesaler to supplier, aid distribution For businesses and customers that need to receipt payments immediately and disburse goods or services Such as online gaming, fast food delivery, ticket sales Allow business to reconcile directly with each other where access to a bank is not available (within transaction limits) Such as wholesaler to distributor, distributor to retailer Allow MFI to disburse and collect loans via WING WING can also support micro savings products for MFI s via the WING Bill Pay functionality Such as wholesaler to distributor, distributor to retailer Cash to cash transactions via a merchant Such as domestic remittance, retailer- supplier payments, bill payments Allow top-ups to be performed across networks Allows one WING account (regardless of logon network) to purchase credit on any other WING network Billers able to login remotely and view a transaction history of payments made to their WING account Such as fast food delivery orders, ticketing, POS payments