OCLC as a Global Enterprise

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1 OCLC as a Global Enterprise Jim Michalko VP, ARL Leadership Fellows 31 October 2007 michalkj@oclc.org

2 Overview Orienteering The emerging global perspective OCLC internal and organization The Enterprise Product Strategy 2

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4 Cataloging & Metadata Transition Spies OCLC Enterprise Jay Jordan Global Organization Finance, Human Resources, Member Services, WebJunction, IT, Operations, Legal OCLC Americas De Rosa Sales Customer support Regional Marketing Programs & Research OCLC EMEA VanCharldorp Sales Digital Collection Management Customer support EMEA Operations Regional Marketing OCLC Asia/ANZ Wang Sales Enterprise Development and Engineering Teets Customer support Regional Marketing Dempsey Michalko Enterprise Product Management Murray Calhoun Zick Finance HR Member Services WebJunction Schwieterman Spayde Needham Business Development Nilges IT Preservation Services Houk Strategic Partnerships Business Development Innovation Mergers & Acquisitions Special Projects Legal Houfek First Search Third Party Global Marketing De Rosa 4

5 Percentage of Total Revenue, By Product Category, % 80% Other Digital 60% 3rd Party Content End User 40% Mgmt. Systems Delivery 20% Metadata 0% (b) 2009 (p) 2010 (p) b = budgeted p = projected 5

6 Percentage of Total Revenue, By Region, % 80% 60% 40% Asia Pacific Europe, ME, Africa Americas 20% 0% (b) 2009 (p) 2010 (p) 6 b = budgeted p = projected

7 Market Coverage, By Region and Library Type: June % 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% US US ARLs ARLs 100% 100% US US Top Top % 97% US US Top Top % 98% All Types Academics Publics Schools Specials Americas Europe, ME, Africa Asia Pacific World 7

8 World Billings by Library Type: Millions of Dollars Academics Publics Schools Specials Year Note: Special Libraries include association/foundation libraries; federal/state/local government libraries; corporation/business libraries; and state/national libraries. Includes the Library of Congress and a number of national libraries, such as the British Library, National Library of Poland, National Library of the Czech Republic, etc. 8

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11 Reduce unnecessary fragmentation and redundancies Increase the impact of libraries Create Web Scale Make the network work for libraries Put libraries at the point of need Create system-wide efficiencies 11

12 Overview From Strategy to Execution The enterprise product architecture How we are organized to deliver The fly-wheel business strategy Concrete product initiatives against the fly-wheel 12

13 Enterprise product architecture Global Group WorldCat Grid Local 13

14 Network level OCLC s unique strategic advantage is the ability to deliver local, group, and global solutions that simultaneously leverage the value of the network, and add value to the network. Web-scale 14

15 Enterprise Product Architecture Product Lines The specific product lines which provide access to services and automate business processes. Grid Services Content & Metadata Services The network interfaces & common components that share services across nodes and product lines The content & Metadata that underpins all our services 15

16 Enterprise Product Architecture : Organizing to deliver 3 rd rd Party Content Portfolio End-user Environment Portfolio Delivery Portfolio Management Systems Portfolio Digital Repository Portfolio Grid Services Portfolio Metadata Services Portfolio Digital Repository CONTENTdm Management Systems ILS/Circulation Union Cat ERM Business Intel. QuestionPoint Delivery WCRS VDX 1CATE ILL`IIAD End User Environment WorldCat.org EU Platform Portals Picarta Social Stuff 3rd Party Content NetLibrary FirstSearch Grid Services Data utilities Network services Standards Developer Network Common Components Registry Infrastructure Content & Metadata Services WorldCat Cataloguing Registry Content Batch Loading Data Expertise 16

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23 Provide the most compelling Web-Scale presence for libraries FY 08 initiatives WorldCat.org : Focus on what users do Keep it simple Add social networking features Reviews & rating improvements Personal lists, recommendations Tagging Build community Add features WorldCat Identities Search Engine Optimization Maximize efficiency of Search-engine access URL structures Motivate linking Every library should realize they NEED to be represented on worldcat.org 23 Build ARL Leadership Web Fellows Scale 31 Oct 2007

24 Leverage the value of Web-Scale into end-user solutions for Libraries FY 08 initiatives Discovery Launch and widely deploy WorldCat Local Add features Article metadata, Delivery options Integrate WorldCat into End User Environments Delivery Worldcat.org / Local as the entry point Comprehensive & intelligent delivery options Electronic resource resolution Consortial borrowing Buy-it Home delivery from pilot to product Leverage the value of Web-Scale into end-user solutions for Libraries 24 Create Local Value

25 Syndicate Grid services through partner programs FY 08 initiatives Make data work harder xisbn, Audience-level, Integration components ILS Service integration Authentication / identity management Build community Developer network Making it easier to participate & build webscale Syndicate Grid services through partner programs 25 Maximize ARL Leadership Uptake Fellows 31 Oct 2007

26 Reduce the cost of library management through Grid-enabled systems & services FY 08 initiatives Cataloging Move record capture upstream Generate efficiencies in cataloging, selection & acquisitions Radically improve batch-load Digital Repository Link local, group and global nodes Integrate physical and digital metadata Electronic Resource Management Investigate potential for network-based ERM Physical Repository Investigate potential for network-based circulation/acquisitions 26 Increase ARL Leadership Efficiency Fellows 31 Oct 2007

27 Enrich the WorldCat Grid through greater data & service coverage FY 08 initiatives Greater data acquisition Global coverage (national library loads) Increase participation Add local data with global significance New data types Registries, Policy Directory Make the network work Fuller integration of existing services Search Services, Circ Services, Authentication, IFM 27 Move to ARL the Leadership Network Fellows 31 Oct 2007

28 Enterprise Product Roadmap Development Schedule Principles Move products into the strategic flow Spin the fly-wheel 28

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