Infor Ming.le 11.1 Customer Story DISI-0400C

Transcription

1 Infor Ming.le 11.1 Customer Story DISI-0400C Chris Weaver Development Manager Mingledorff s Inc. 1

2 Full disclaimer This presentation reflects the direction Infor may take with regard to the products or services described herein, all of which is subject to change without notice. This presentation is not a commitment to you in any way and you should not rely on any content herein in making any decision. Infor is not committing to develop or deliver any specified enhancement, upgrade, product, service or functionality, even if such is described herein. Many factors can affect Infor s product development plans and the nature, content and timing of future product releases, all of which remain in the sole discretion of Infor. This presentation, in whole or in part, may not be incorporated into any agreement. Infor expressly disclaims any liability with respect to this presentation. 2

3 Overview Mingledorff's core business is as a wholesale distributor to air conditioning contractors and industrial accounts. Mingledorff s is privately held and is the Southeast's largest HVAC wholesale distributor. Solution Profile SX.e ION Process ION 3 rd Party Connect ION Business Vault Infor Ming.le Workflow Using ION Mingledorff s has set up workflows for our business process to get better auditability and control. Context Enablement Using Infor s context framework the team at Mingledorff s has built our own contextual applications for 3 rd party applications Collaboration Would like to enable the supplier network to interact with employees inside of Ming.le to capture how decisions are made. 3

4 Mingledorff s HVAC wholesale distribution Residential and Commercial 34 Locations in 5 southeastern states 425 Employees 335M annual sales ~ 2000 orders / day 10% 15% 75% Phone Online Walk In 4

5 Since ION/Infor Ming.le Go Live 425 Users 3.8M BODs Processed 8 Connected Systems 5

6 6

7 All powered by ION BlueDot POD OAGIS BOD OAGIS BOD ERP (SX) OAGIS BOD OAGIS BOD PIM OAGIS BOD OAGIS BOD TM Business Vault JasperSoft Dashboards

8 Workflow and Streams Low Margin Notifications Order Holds Product Information Management Shipment Notifications External Users: Community, , SMS w/ Twilio Manually Initiated Warehouse Product Setup Workflow IT projects Stream Employee Onboarding Hybrid Workflow and Stream Integrated Billtrust Online Billpay Short payment notes create Alerts in Credit Dept feed for quicker notification and resolution 8

9 Automated Workflows Initiated with Policies Used for User Task assignment or plain old notifications PO Availability Monitor vendor PO s for items ordered that are currently in stock Send to order entry clerk and operations manager 9

10 Automated Workflows Initiated with Policies Used for User Task assignment or plain old notifications Low Margins Monitor Line Items for low margins Typically indicates a problem with vendor rebates or customer pricing 10

11 Manual Workflows Initiated with Infor Ming.le User/Group Security 11

12 Document Routing Analyze document to perform multiple actions Merge multiple data sources into one document SalesOrder IsShipStage 12

13 Context Enablement Standard Infor Messages - JSON Rapid development and deployment 13

14 Infor Ming.le Collaboration Capture conversations Get (and stay) engaged in conversations Customers Aged order resolution Warranty Issues Vendors New product setup Gather images, descriptions and attributes Purchase order resolution 14

15 15

16 16

17 An Unexpected Use Information Technology Outage Reports Better than . Yes, really. Capture discussions for everyone to see Posts are searchable for future reference Automatically Tweet post to Mingledorff s IT Twitter feed 17

18 Custom Integration MailChimp Capture and aggregate purchase data Send campaigns targeting sales levels and or regions Twilio Send and receive SMS (MMS soon) from Infor Ming.le and ION BlueDot Mobile Proof of Delivery Route shipments via Ming.le for locations with more than 1 truck Send shipment document to BlueDot servers with ION 18

19 Infor Ming.le Roadmap Emily Williams Senior Product Manager 19

20 Deployment Options Infor Ming.le Enterprise On-premises SharePoint GA May 2013 Multi-tenant AWS GA October

21 Infor Ming.le Planned: August 11 th, 2014 Application Studio prompt (In-Context BI) New product plug-ins JavaScript fixes 21

22 Infor Ming.le Planned: October 31 st, 2014 MP3 & MP4 attachment support Polish Support Support UNC paths Display in progress Streams on default 22

23 Infor Ming.le Planned: December 31 st, 2014 The ability for admins to delete any post Voting Streams widget Dynamic Streams tile bar Support for Windows 2012 R2 / SQL 2012 R2 ION notifications to the task column Unified distribution groups Support a frameless configuration 23

24 Infor Ming.le Planned: April 31 st, 2015 Glide Search (Phase 1) Streams APIs Added ION APIs Workflow Progress Indicator for active Tasks & Alerts 24

25 25

26 26