BPM 2020: Outlook for the Next 3-4 Years

Transcription

1 Welcome to

2 BPM 2020: Outlook for the Next 3-4 Years

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4 Just one word, PROCESS!

5 Just one word, PROCESS!

6 Plastics transformed the 20 th Century economy, allowing design-centric innovation and ushering in an explosive consumer market. In the 21 st Century, software Process drives the has the means of delivering innovation shifts physical to digital.

7 The world s most successful auto manufacturer is a software company

8 4/18/17 Market Caps $51B - GM $48B - Tesla $45B - Ford

9 Digital Disruptors Have Built Their Business on BPM Uber, the world s largest taxi company, owns no vehicles. Facebook, the world s most popular media owner, creates no content. Alibaba, the most valuable retailer, has no inventory. And Airbnb, the world s largest accommodation provider, owns no real estate...

10 What Was 2016 s Big Prediction? (and did it hold up?)

11 The Three R s Will Define BPM in 2016 and Beyond Robots and smart things Rules and decisioning Relationships (not relational per se but relationship data)

12 Source: Google Trends

13 Source: Google Trends

14 Source: Google Trends

15 Source: Google Trends

16 Source: Google Trends

17 Source: Google Trends

18 Source: Google Trends

19 Source: Google Trends

20 Source: Google Trends

21 Source: Google Trends

22 See See Robots By Any Other Name

23 The Interface is Things not a Thing Digital Disruption Represents a Cambrian Explosion of New Interface Types, Forever Changing Customer Expectations for Access and Interaction

24 The future of software and the charter for BPM requires re-envisioning the structure of the task See to be not a single, discrete unit of work, and to remove the distinction between what supports a task and the task itself. See

25 Re-envisioning the Application Interface 3-TIER ARCHITECTURE Earlier BPM Platforms and Presentation Tier (typically an Web browser) Application Tier (typically an App Server) Data Tier (typically a tightly coupled database) Event-Driven Applications Follow a Model View Controller (MVC) Software Architecture and Present Tasks via Worklist Metaphor; Focus is on Horizontal Scalability.

26 Re-envisioning the Application Interface Client Tier and Delivery Tier are Separate to Allow Data and Application Capabilities to be Delivered Specific the Client-side Environment The Data Tier and Aggregation Tier Replace More Tightlycoupled Data and Application Containers With SOA Services Microservices 4-TIER ARCHITECTURE Client Tier (native to each platform)?? Delivery Tier (optimizes delivery for platform) Aggregation Tier (integrates services and data) Services Tier (pulls data from both internal and external sources) BPM architecture is being transformed into separate tiers moving away from the Worklist paradigm and fundamentally rethink the architecture of tasks be a collection methods and capabilities to perform work

27 Why You Need Decisions + Automation See viv.ai

28 What Does the Robotenabled Intelligent BPM Platform Look Like?

29 The Modern BPMS Framework (guaranteed future-proof to at least 2020) Goal-Seeking Optimization Event Processing Decision Management Process Management Data-driven Resource Optimization Processing Mining, Pattern Detection & Correlation Business Rules, Alerts and Actions Model-Driven Workflows & Task Management Event Capture and Delivery Pipe Transactions and Reports Things and Sensors Devices and People APIs & Cloud Services Event Cloud

30 The Modern BPMS Framework (guaranteed future-proof to at least 2020) Automation Machine Learning Decision Management Process Management RPA Cognitive Agents Processing Mining, Pattern Detection & Correlation Business Rules, Alerts and Actions Task Management Service Orchestration Event Processing Transactions and Reports Things and Sensors Devices and People APIs & Cloud Services Event Cloud

31 What Does the Next Four Years Have in Store for BPM?

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34 Contact Info: Nathaniel Palmer +1 (781) mobile twitter.com/nathanielpalmer