An introduction. Denis Gagné, CEO & CTO. Where strategies come to life!

Transcription

1 Denis Gagné, CEO & CTO An introduction Where strategies come to life! Chair BPMN MIWG at OMG BPMN 2.1 Member at OMG CMMN 1.1 Member at OMG DMN 1.1 Member at OMG Chair BPSWG at WfMC XPDL Co-Editor at WfMC

2 BPMN, CMMN, DMN: An intro to the triple crown of process improvement standards Presented by one of the foremost experts in BPM standards, this session will introduce the three leading business modeling standards produced by the Object Management Group (OMG) in recent years. This fast pace session will introduce the core concepts, differentiation and business value of the Business Process Model and Notation (BPMN), the Case Management Model and Notation (CMMN) and the Decision Model Notation (DMN). Explained and demonstrated will be both general methods and best practices, as well as the specific roles and usage of these dominant business modeling notations in the context of business innovation and transformation. Learning Objectives What exactly are BPMN, CMMN and DMN Why even bother with these standards When one of these standards is best suited for the purpose What are the best practices for these standards

3 The Digital Enterprise Innovation Centricity Knowledge Centricity Process Centricity Customer Centricity Mobile Cloud Social IoT Big Data & Analytics Semantic Technology

4 Enterprise Architects Business Architects LOB Managers Stakeholders perspectives Business Executives Business Analysts Process Analysts

5 Types of Work Efforts

6 Improving Work Efforts t Quality Unstructured Workflow Effectiveness Doing things right Time Value Efficiency Doing the right things Structured Workflow Lean Cost

7 What are BPMN, CMMN and DMN DMN Business Process Model & Notation Case Management Model & Notation Decision Model & Notation Languages for describing operations Means to Ends Tools not Solutions

8 Why use BPMN, CMMN or DMN DMN Unambiguous format for modeling processes, cases and decisions Can be interchanged between different vendors products Provide common and readily-transferable skills that are learned by analysts

9 When to use BPMN, CMMN or DMN DMN is a about Processing is a about Managing is a about Deciding

10 When to use BPMN, CMMN or DMN Variable Every work effort instance looks slightly different DMN Unpredictable Emergent The exact course of action is unknown and highly situation specific The exact course of action only emerges during process execution when more information becomes available

11 What is BPMN What is BPMN? Business Process Model and Notation BPMN is a standard published by the Object Management Group (OMG). Why BPMN matters? Universal graphical notation for drawing business processes Readily understandable by business stakeholders Aim to bridge the gap from modeling to subsequent implementation Current Status BPMN 2.0 is the current version

12 BPMN Basic Elements Event Activity Gateway Flow

13 Basic Elements

14 What is CMMN What is CMMN? Case Management Model and Notation CMMN is a standard published by the Object Management Group (OMG). Why CMMN matters? A common meta-model and notation for modeling and graphically expressing a Case Aim to model activities that depends on evolving circumstances and ad hoc decisions by knowledge workers Provides flexibility via planning at run time Current Status CMMN 1.0 released May

15 CMMN Basic Elements Stage! Event Listener Task Case File Item Discretionary Milestone E C A

16 Basic Elements

17 What is DMN DMN What is DMN? Decision Model and Notation DMN is a standard published by the Object Management Group (OMG). Why DMN matters? A common meta-model and notation for describing and modeling repeatable Business Decisions Enables various groups to effectively collaborate in defining a Decision Model Provides a standard notation for Decision Tables Current Status DMN 1.0 released Sep

18 DMN Basic Elements DMN Decision Business Knowledge Model Input Knowledge Source Information Requirement Knowledge Requirement Authority Requirement

19 Basic Elements DMN

20 DMN Processes Cases Decisions Activities Events Rules Transitional Contextual Applied Data Information Knowledge Procedural Declarative Functional Token Event Condition Action (ECA) First Order Logic (FOL)

21 Best Practices + Gateways DMN + Events + Adhoc +!!!! Task Interdependencies!!

22 NextGen BPM DMN Agile Adaptive Leveraging Knowledge Workers Smart/Intelligent Knowledge focused Leveraging Business Goals, Business Rules Contextual Information focused Leveraging Business Events

23 Where strategies come to life! Come do a trial of the future