Information Services and Technology. All Hands Meeting. June 17, 2010

Transcription

1 Information Services and Technology All Hands Meeting June 17,

2 Agenda Welcome and Agenda Reduction in Force New Organization Organization Details Q&A 2

3 Reduction in Force 3

4 IS&T Organization 4

5 Principles of the New Organization Customer Focus Service Delivery One IS&T 5

6 Drivers and Feedback for Organizational Change IS&T services are important Governance and organizational structures need to be streamlined IS&T needs to provide simpler, user-centric systems with lower maintenance costs 6

7 Drivers and Feedback for Organizational Change How IS&T works to support the community translates into quality service IS&T staff take pride in working in IT at MIT and are dedicated to advancing MIT s mission. Develop innovative new uses of IT that might provide long-term strategic advantage to the Institute 7

8 Information Services and Technology Customer Support Administrative Systems Education Systems Systems Engineering Data Management HR Finance Communication Administration Project & Process Mgmt Operations and Infrastructure

9 Information Services and Technology Marilyn Smith Administrative Systems Bart Dahlstrom Customer Support Barbara Goguen Education Systems Eamon Kearns Operations & Infrastructure Mark Silis Data Management Mary Weisse Administrative Officer New Systems Engineering Steve Buckley

10 Administrative Systems Bart Dahlstrom Roadmaps Veronica DuLong Enterprise Learning Bill Jones * Architecture & Design Hao Wen Fin, EHS, Sourcing, Facilities Open Integration & Project Mgmt Shridhar Kulkarni * Consultant HR-Payroll Julie Block

11 Education Systems Eamon Kearns Project Mgmt Lori Singer Course Management Derek Jaeger Business System Analysis JoAnne Stevenson Tech Architect & Framework Mgr. Ryan Jones Software Dev. & Operations Leo Larson

12 Data Management Mary Weisse Task Force & Energy Initiatives Laxmi Rao Business Intelligence Amon Horne Data Architect Scott Thorne SAP Administration Ron Parker Data Warehouse Open Database Administration Team Robert Grenier

13 Systems Engineering Steve Buckley Systems Integration New Software Release Mgmt Patrick McNeal Quality Assurance Wendy Bastos Kerberos & Authentication Thomas Hardjono Development Services Kevin Lyons Interface Design Joanna Proulx Mobile Platform Open Training & Documentation Mark Wiklund

14 Customer Support Barbara Goguen Accessibility & Usability Mary Ziegler RT Project Manager Irina Vainstock Liaison to the Faculty & Students Oliver Thomas Help Desk Chris Gresham Project Support Elaine Aufiero

15 Operations & Infrastructure Mark Silis Network Ops Paul Acosta Program Mgmt Research/HPCC Taeminn Song Network Installation & Projects Andrew Bonvie Security Systems & Services Tim McGovern Project Support Marion Bagley Distributed IT Support Anne Silvester Server & System Administration Garry Zacheiss

16 Administration Administrative Officer New Finance Allen Wallace Administration David Segaloff Human Resources Steve Filipiak Project & Process Mgmt. Pat Sheppard Communications Christine Fitzgerald

17 Evolutionary Change 17

18 IS&T s Strategic Plan Making IT Easy! IS&T Values Respect Responsibility Teamwork Transparency IS&T Mission Advance MIT s mission by providing foundational IT services that make it easy for the MIT community to do its work: communicate, collaborate, and interact with MIT and beyond. IS&T Vision IT is easy: dynamic solutions are available anytime, anywhere to every member of the MIT community. IS&T s Strategic Priorities Keep IT Up and Running Deliver Services that are reliable, costeffective, and constantly evolving to support innovation and future technology. Strengthen Customer Connections and expand partnerships. Help MIT interact and make sense of its Data. Develop IS&T s Capabilities through broadening of skills and implementation of simple, clear, consistent processes that make it easy to follow-through and get things done. Help our People grow. Improve collaboration, responsiveness, and accountability across the organization. Support cost-effective Research Computing. 18

19 Next Steps/Communications Article on MIT Campus News and IS&T Headline (6/18) to Customers (6/21) Transition to the new organization (effective July 1) o Revisit the Leadership Working Group s role and membership Complete IS&T plan (target end of July)

20 Q&A 20