Agile Transformation Reaches Beyond Just Process. Zubin Irani September 7, 2016

Transcription

1 Agile Transformation Reaches Beyond Just Process Zubin Irani September 7, 2016

2 A few questions What is your role? In your organization, what is the biggest impediment to agile adoption?

3 Agenda slide 1 Symptoms of Troubles 2 Leading Contributors 3 Root Cause 4 What is SSLM 5 The Solution 3

4 cprime Overview Based in Bay Area, national service reach, major national accounts Started 12 years ago to change the way technology was built through project management & PMO best practices In 2009 created Agile & Training practice In 2012 discovered a gap in Agile adoption; the Technology Component, and created our Atlassian practice In 2014 became part of an European-based Global Consulting Organization Looking to help advance how software services can provide more strategic value through a new industry approach: Software Services Lifecycle Management

5 Zubin Irani, CEO, cprime Zubin s background includes a Bachelor Degree from USC, and a MBA from Columbia & Berkeley. He started his professional career at Deloitte implementing large complex IT Projects before becoming the youngest Director at DirecTV. After a successful tenure, he left to start and cprime, and as CEO led the Company to 6 consecutive years on the Top 50 fastest growing companies list in the Silicon Valley and one of the Best Companies to work for.

6 Laszlo Szalvay, VP Agile Services cprime In August 2000, Laszlo co-founded Danube Technologies, Inc. Danube introduced ScrumWorks into the market. The product achieved success and was adopted by over 125,000 active users. Danube also trained over 11,000 CSMs/CSPOs worldwide until being acquired by CollabNet. Currently, Laszlo serves as Vice President of Agile Services at cprime. In this role, he drives the company s Agile practice area. Laszlo graduated from the University of Puget Sound in 2000, where he studied economics and earned departmental honors. He lives in Washington State with his wife, Alison, and their daughters.

7 Industry Mega Trends Agile Reaches Beyond Dev: successful Agile initiatives require crossfunctional team participation from the start; Agile is spreading to other business groups, i.e., HR, marketing, sales and operations DevOps Takes Center Stage: removes roadblocks to Agile success, driven by larger enterprises and market players that see more revenue and IT control opportunities, also driving automation across the enterprise Every Company is a Software Company: nearly every business and institution now relies on software to differentiate and succeed in the digital economy Era of Digital Transformation: at the heart of the digital transformation social, mobile, analytics and cloud lies the need for quality software that connects customers to organizations Talent Crunch: from a shortage of developers and engineers to an aging workforce coupled with a growing knowledge-based economy, the success and failure the software-driven companies now hinges on the quality of its people Scaling Agile: as executives try to get control of all their initiatives and spend and as products and enterprise initiatives span hundreds and sometimes thousands of people the need to scale has become monumental

8 Agile is Popular There has been a huge wave of Agile Adoption across every industry Why? Organizations need to build great Software with speed and quality so they can survive/innovate/grow/compete and keep up with Global Competition at a Scale and Pace that has never been experienced in history

9 Symptoms of Troubles Teams adopting Agile stop, slow down or backtracks We are kinda doing Agile is a common description from team members Businesses and Mgmt aren t seeing Results Reversion is the kiss of death Lack of success allows resistance to grow Following Scrum Ceremonies doesn t mean your Agile Saying and Being are two different things Features aren t being built or released much faster Quality isn t improving Agile Champions start leaving Interviewees and new hires figure this out quickly Collaboration isn t occurring

10 Leading Contributors Agile Coaching isn t working The Agile Industry hasn t evolved There is a fear of Technology Seen as lightweight and ineffective Investments have been made, but the returns are lacking Ironic, yes. Still talking about facilitation, and teams Agile Coaches can t talk about Tech Teams want tangible solutions not theoretical Everyone calls themself a Coach Same Consultants talking about the same topics at Agile Conferences Key initiatives are run separately

11 Root Cause Executive Buy-in Process + Technology No unified approach Using Old Tools Change Mgmt Mgmt is planning and looking at waterfall (old) metrics QA & Dev do not come together as a team, and is Ops is rarely even discussed

12 A few more questions What do you think of Agile Tools, like JIRA or Rally? Would you say that your Agile Maturity is supported or matched by your Agile tools? How knowledgeable are you about DevOps? 12

13 We believe that software services must contain a unique blend of teams, process and technology that align to support the overall effectiveness of the software delivery lifecycle.

14 Software Services Lifecycle Management (SSLM) Software Services Lifecycle Management (SSLM) addresses the fragmented way software AND services are used in support of Agile, DevOps and ALM initiatives.

15 Basically, it is the union between process and technology for faster delivery and more fulfilled teams.

16 Bringing Alignment to Agile, DevOps and ALM initiatives

17 Primary Groups Business Service Management Agile Application Lifecycle Management DevOps B2B or B2C Portfolio Management Scaling Solutions CI/CD/ Automation Business Teams Team Tooling Infra/ Cloud Compliance Program Management Test Mgmt Micro Services / Architecture 17

18 cprime and SSLM Currently raising awareness around disconnected services through SSLM definition and education Current customers particularly senior executives have fully embraced the SSLM approach as a first step in aligning teams, tools and processes to business value as a single initiative cprime is currently developing a unified services architecture process to help enterprises maximize all software services across all tools and processes Stay tuned!

19 Q&A Thank you for attending Zubin Irani September 7,