Business Analysis: Concepts, Tools and Techniques

Transcription

1 Cmmitment / Visin / Results SM Office: (919) inf@cvr-it.cm Web site: Business Analysis: Cncepts, Tls and Techniques Curse Overview Business Analysis: Cncepts, Tls and Techniques prvides an in-depth examinatin f current Business Analysis practices. After reviewing cre cncepts, including thse underlying capacities and best practices that supprt their wrk, participants engage in numerus hands-n exercises in rder t learn cmmnly used tls and techniques. Tpics include analysis in supprt f strategic planning; techniques used t define prpsed prjects; an effective apprach t business prcess analysis; prject requirements develpment, validatin, management and cmmunicatin; and numerus additinal ways that Business Analysts cmmnly supprt a prject. Althugh the fcus is largely n waterfall style prjects, the BA rle in bth waterfall and agile prjects is discussed. Tpics include: The value f Business Analysis Rles f the Business Analyst The Business Analysis Prfessinal BA cmpetencies Enterprise Analysis Business Prcess Analysis Types f prject requirements Planning fr the requirements engagement Requirements Elicitatin: Tls and Techniques Analyzing and dcumenting requirements Verifying and Validating Requirements Requirements management Slutin validatin Effective stakehlder cmmunicatin Pst-Prject Slutin Assessment Wh shuld attend This curse is f particular value t business analysts, prject managers and ther prject staff with direct r indirect respnsibility fr requirements definitin and analysis; Prject Management Office staff; and managers f business analysts. Prerequisites This curse assumes that participants have participated in sme prjects and have sme understanding f ne r mre business analyst rles. Class Infrmatin Duratin: 4 days. Can be custmized by request. Typical class size: 6 t 20 attendees Participants receive: Tp Quality Instructin frm a Highly Experienced BA Cpyright 2015 CVR/IT Cnsulting LLC

2 Business Analysis: Cncepts, Tls and Techniques Cmprehensive Participant Guide Certificate f Participatin 28 PDUs / CDUs Curse I.D. Number: 4035 Curse Outline Part 1 Sectin 1: Intrductin t Business Analysis Nature f Business Analysis Reasns rganizatins perfrm prjects Rles f the Business Analyst Value f Business Analysis Business Analysis supprts prject success Sectin 2: The Business Analysis Prfessinal IIBA : BABOK Guide PMI : Business Analysis fr Practitiners: A Practice Guide Certificatin prgrams BA Cmpetencies Sectin 3: Stakehlder cllabratin skills Stakehlder identificatin and analysis Expectatins Management Building Rapprt Cnflict Management Sectin 4: Enterprise Analysis Develpment f Strategy Slutin Definitin Rt cause analysis Defining Business need Establishing Scpe Bundaries Business Prcess Analysis Prject Selectin Business Case Visin and Scpe Dcument Sectin 5: Business Prcess Analysis (BPA) Prcess quality characteristics Factrs that affect prcess quality Nature f BPA When BPA is needed Gals f BPA BPA rles and tls Mdeling standards: UML and BPMN As-is versus T-be mdels BPA Lifecycle Prcess imprvement implementatin Cpyright 2015 CVR/IT Cnsulting LLC Page 2 f 5

3 Business Analysis: Cncepts, Tls and Techniques Part 2 Sectin 6: Understanding Prject Requirements Definitin f requirement Fur Requirement types Frmat f Dcumented Requirements Business rules Assumptins and cnstraints Requirements Lifecycle Requirements timing Cntext fr Requirements Business Case Rt Cause Stakehlder Identificatin and Analysis Visin and Scpe Dcument Requirements Develpment Requirements Lifecycle Benefits f Gd Requirements Sectin 7: Requirements Planning Plan First - Then D Drivers f Requirements Planning Elements f Planning Business Analysis Plan Requirements Engagement Plan Planning Benefits Rles and Respnsibilities BA PM Partnership Sectin 8: Requirements Elicitatin: Tls and Techniques Requirements Elicitatin Requirements Lifecycle BA Skills that Supprt Elicitatin Elicitatin versus Gathering Stages f Elicitatin Elicitatin Techniques Asking Gd Questins Facilitatin skills Active listening Requirements Versus Design Chse the Best Elicitatin Technique Sectin 9: Analyzing Requirements Requirements Analysis Activities Structure the Requirements Identifying features Requirements Analysis Mdels Review Mdels with Stakehlders Other Aspects f Analysis Transitin Requirements Priritizing requirements Cpyright 2015 CVR/IT Cnsulting LLC Page 3 f 5

4 Business Analysis: Cncepts, Tls and Techniques Part 3 Sectin 10: Dcumenting Requirements Requirements Dcumentatin Optins Methds fr recrding individual requirements Functinal Requirements Nn-Functinal Requirements Transitin Requirements Requirements Quality Characteristics Cnsequences f Pr Requirements Quality The Use Case Mdel: Diagrams and Scenaris Writing the Requirements Dcument Technical Writing Tips Cnsequences f Pr Requirements Dcument Quality Sectin 11: Verifying and Validating Requirements Verifying and Validating Requirements Using Requirements Traceability Validating the Requirements Dcument Desk Checking Peer Review Walkthrugh Requirements Apprval Sectin 13: Additinal BA Functins Prject functins Participatin in Design Rles in Requirements Management Using RTM tls Requirements re-use Requirements Cmmunicatin 7 Cs f Cmmunicatin Slutin Validatin Creating the Right Slutin BA rle in testing UAT Supprt Pst-Prject Slutin Assessment Assessing Business Value Final Curse Review Learning Apprach A highly qualified instructr will use interactive lecture frmat, numerus hands-n exercises, team activities, grup discussins, and ther techniques t drive hme the essential pints f this material We will build n yur prir experience in this tpic, while prviding yu with a structure and vcabulary t use in all f yur future prjects. If yu have mdest understanding f the Business Analyst rle, yu will find that the clarity f the material and direct presentatin style f the instructr will make the subject matter easy t understand. Cpyright 2015 CVR/IT Cnsulting LLC Page 4 f 5

5 Business Analysis: Cncepts, Tls and Techniques Yu will receive a Participant Guide which will help yu fllw the material, take ntes and retain what yu learned s that yu can apply it n yur jb. Why shuld I take this curse? Experienced Business Analysts will acquire a brader understanding f the many rles pssible in their prfessin. If yu are new t Business Analysis, the exercises in this curse will give insights int essential cncepts and techniques. All participants take hme a set f tls and techniques t help them deal with all aspects f Business Analysis. Take this curse and learn hw t avid many f the prblems that Business Analysts mst ften encunter. Cst and Availability We can arrange nsite training t suit yur requirements. See ur website fr the latest pricing infrmatin: Licensing This curse is available under license t qualified Training Prviders. We deliver a full set f curseware materials including instructr slides, instructr manual and student guide. Train the Trainer instructin is available t ensure that all prviders adhere t the same high level f curse delivery. Fr mre infrmatin, cntact us at inf@cvr-it.cm Cpyright 2015 CVR/IT Cnsulting LLC Page 5 f 5