Recent LX enhancements

Transcription

1 Recent LX enhancements Lynn Hickey Project Manager 1

2 Full disclaimer This presentation reflects the direction Infor may take with regard to the products or services described herein, all of which is subject to change without notice. This presentation is not a commitment to you in any way and you should not rely on any content herein in making any decision. Infor is not committing to develop or deliver any specified enhancement, upgrade, product, service or functionality, even if such is described herein. Many factors can affect Infor s product development plans and the nature, content and timing of future product releases, all of which remain in the sole discretion of Infor. This presentation, in whole or in part, may not be incorporated into any agreement. Infor expressly disclaims any liability with respect to this presentation. 2

3 Agenda Recent LX Enhancements Recent LX Enhancements Infor Ming.le TM IDF Enhancements Integrations More Information 3

4 Recent LX Enhancements 4

5 Recent LX Enhancements Intercompany Automation Additional Notes and Multi-language capabilities UK VAT notice LX Supply Chain Enhancements LX Manufacturing Enhancements LX Financial Enhancements Infor LX with Infor Webtop for IBM i 4.6 5

6 Intercompany Automation 6

7 Intercompany Automation Enhancement Overview Customer orders can be shipped from warehouses that are owned by different companies than the order transaction company Intercompany Automation provides the accounting entries that reconcile intercompany transactions when the line warehouse company differs 7

8 Intercompany Automation Enhancement Summary If the order line warehouse company differs from the order transaction company: Transactions are automatically generated to create a purchase order so the transaction company buys the stock from the warehouse company This gives the payables accounting entries that normally result from creating, receiving, costing and invoicing a purchase order Transactions are automatically generated to create a warehouse order so the warehouse company sells the stock to the transaction company This gives the receivables accounting entries that normally result from creating, shipping and invoicing a customer order 8

9 Intercompany Automation Enhancement Application This customer order sales model is popular in Europe Ship from closest or optimal warehouse, regardless of its country or company Ship from warehouse with stock available, regardless of its country or company Ship from a centralized distribution warehouse or master warehouse located in any country or owned by any company Eliminates duplicate steps, manual reconciliations, month-end adjustments 9

10 Intercompany Automation Supported Transactions Customer order lines shipped from regular LX warehouses Customers located in any country or company, using any transaction currency Users, customers and warehouses using any supported language Warehouses located in any country or company, using any base currency Regular, Lot controlled, Container controlled, Serialized items 10

11 Intercompany Automation Impact Screen change: New action 42=Intercompany Automation added to Order Line Entry (ORD700D2) Validation change: Pick Release Selection (ORD553B) was modified to check the credit hold, user hold and other hold statuses of the original customer order instead of the warehouse order Processing change: Pick Confirm calls new Web Services to automatically generate Intercompany Automation transactions End user document changes: Shipping documents modified to use address, language, notes defined for original ordering customer 11

12 Intercompany Automation Data Setup New reserved base order class for Intercompany Automation Tailor print options to produce desired shipping documents, invoices Recommended: new user order type / no effect on sales history amounts Intercompany Automation definition Applicable company / warehouse combinations Internal vendor and warehouse to use for the Intercompany Automation purchase Warehouse customer to use for the Intercompany Automation sale Applicable pricing / costs for Intercompany Automation transfer values Optional override inventory reason codes for recognition of intercompany in CEA / EGLi 12

13 Intercompany Automation Processing Intercompany Automation processing is automatic and behind the scenes If an order line qualifies for intercompany automation, you still allocate, pick and ship the warehouse order line as you normally would If an order line does not qualify for intercompany automation, you still allocate, pick and ship the customer order line as you normally would The ordering customer s experience should be the same 13

14 Intercompany Automation Order Entry Customer order entered as usual New Order Class 030 (ORD170) Lines that are not Intercompany are processed as usual If Intercompany, automatically generates a Warehouse Order Warehouse Order provides the receivable transactions to sell the stock to the Transaction Company Warehouse Order is allocated, picked, shipped to the customer All configured documents printed in the applicable language as usual Automatically generates a Purchase Order PO provides the payable transactions to buy the stock from the Warehouse Company User option to ship directly from the warehouse without Intercompany Automation 14

15 Intercompany Automation Pick Confirm Pick Confirm as usual Allocations, inventory transactions, inventory updates as usual Prints all shipping documents in applicable language as usual Recognizes Intercompany Automation transaction Automatically receives and costs the purchase order (PUR550, ACP500) Automatically invoices the Warehouse Order (BIL500) Customer order is Ready for Invoicing as usual All standard customer Billing options apply Invoice Consolidation Billing Frequency Invoice Print options Customer Terms UK VAT Notice, Portugal digital signature 15

16 Intercompany Automation Inventory Transactions When a warehouse order line is confirmed in Pick Confirm (ORD570), four types of Inventory Transaction History (ITH) records are produced B transaction for the warehouse order shipment DS transaction to receive the drop shipment purchase order line B transaction for the customer order line C transaction for the intercompany vendor invoice Always at least four ITH records Additional ITH transactions if the order line is allocated from more than one lot or location Intercompany automation inventory transactions are uploaded to general ledger through INV920 16

17 Intercompany Automation Taxes Some countries require standard VAT taxes for intercompany transactions Other countries require or allow intercompany transactions without taxes All standard customer and vendor tax setups and options are supported Recommendations: Define Customer Tax Code and Item Tax Code combinations that result in the tax rates that apply to your warehouse orders Set that as the default Customer Tax Code for your warehouse customer Define Vendor Tax Code and Item Tax Code combinations that result in the tax rates that apply to your warehouse orders Set that as the default Vendor Tax Code for your drop shipment vendor If transactions are tax-free, it is best to define a Customer Tax Code and Vendor Tax Code that yield tax calculations of zero 17

18 Intercompany Automation Auto invoicing of warehouse order BIL500 web service and process instructions are called Executes standard BIL500 selection and validation logic Invoicing may not yet be available for this transaction Billing Frequency, other customer setup applies for the warehouse customer The OLM load may not yet be dispatched Manual invoicing is available if desired BIL660 Shipped But Uninvoiced Orders report available for temporary accounting adjustments at month end 18

19 Intercompany Automation Accounting Company controls timing of payment ACR, Cartera or both CEA or EGLi Standard PO, payable invoice Standard customer order, receivable invoice 19

20 Additional Notes and Multi-language Capabilities 20

21 Additional Note Processing Configured Items Existing Traditional Item and Routing Notes, as well as Routing Operation Descriptions defined for a configurable item are copied to any newly configured items based on the configurable item Process expanded to include existing MLS Item Notes, MLS Routing Notes, and MLS Routing Operation Description 21

22 Supported Note Types Note Types Traditional Item Notes Traditional Routing Operation Notes Item Notes Routing Notes MPN type I MPN type R IIM FRT 22

23 Benefits Expanded note capabilities, including multi-language version of notes are automatically created for configured items when a customer order is placed for them Printed on outbound documents sent to customer MLS routing operation descriptions will be created for newly configured items 23

24 Additional Note Processing Final Assembly Schedule Shop Orders Shop orders created for Final Assembly Schedule Items (FAS) have the same notes available as regular shop orders All notes are printed on the Shop Packet for a Final Assembly Schedule (FAS) items 24

25 Supported Note Types Note Types Traditional (SFC190) LX Notes (SYS555) Shop Order Header Shop Order Material Shop Order Operations/Routing Shop Order Header Shop Order Material Shop Order Operations/Routing ESN type S ESN type M ESN type S FSO FMA FOD 25

26 Benefits Shop Orders for FAS items will have the same notes as regular shop orders Notes are automatically created and printed on shop packet Multi-Language (MLS) notes are available for the Shop Order Header (FSO), Material (FMA) and Operations (FOD) note types 26

27 UK VAT Notice 27

28 UK VAT Notice Overview Print UK VAT Notice on qualifying customer invoices HMRC regulation makes customer responsible for not applying for too large of a VAT refund if they received a financial discount for early payment 28

29 UK VAT Notice Details New Terms Code Method 4 (ACR110) Prints VAT Notice required on UK invoices Prints on base LX invoice documents (BIL550B, BIL552B, BIL555B) Can be printed on custom invoices Delivered with initial English version of required VAT Notice text VAT Notice can be printed in multiple languages if Invoice-To Customer is in another country Not applicable if no financial discount per Customer Terms Code Not applicable for pricing discounts, promotional discounts Not applicable if invoice amount is zero or order type does not affect A/R 29

30 LX Supply Chain Enhancements 30

31 Additional Supply Chain Enhancements ORD, BIL Automatic Dynamic Weights and Measure Maintenance (skip ORD727) ECM628 supports Pick/Ship Confirm (Order Class 015) Portugal Digital Signature (BIL550B, BIL552B, BIL555B) 31

32 Additional Supply Chain Enhancements PUR Reset Purchase Order in Use (PUR940) Purchase Order Receive All Processing (PUR550) Purchase Order Print Security Validation (PUR520) Enhanced validation for Commodity Unit of Measure (PUR500, PUR550) 32

33 Additional Exit Points for Infor LX Programs Program Exit Point(s) Description ORD710B ORDEXTVD Additional validation for the Order header and order line values ORD700D1 ORDEXPHW Allow override of LX defaults on Order Header ORD702B ORD700D2 ORD700D9 PUR500D4 ORD701B ORDEXPHW ORDEXPLW EXIT01 EXIT02 EXIT01 EXIT01 SLSORDUPD Allow override of LX defaults on Order Header and Line fields Allow update of customer order line items before and after pricing Triggered during order creation, maintenance and copy when user presses F6, before the ECHW record is created Add exit point to allow custom processing at the end of each PO/Req line detail data entry Modified exit point to accept action codes 3=Copy and 4=Delete 33

34 LX Manufacturing Enhancements 34

35 Additional Serialization Types Added to existing support for FDA serial numbers (Type 1) and Medical Device serial numbers (Type 2) Type 3: Full serial number tracking but without FDA pedigree and cloud Type 4: Partial serial number tracking: in stock, but warehouse/location not important Type 5: Out tracking only: tracked on customer order shipments and returns and shop order component issues Variable control by item for when serial numbers are assigned and how inventory is received, stored, used and shipped New types do not require FDA-related tracking or pedigrees 35

36 Resupply Intransit Resupply Intransit processing redesigned Pick Confirm checks DRP100 intransit setup, generates IR intransit receipt if applicable (current logic) Redesign Resupply Receiving checks whether intransit receipt was done at Pick Confirm DRP550, INV500, WHM510 skips II intransit issue if no IR intransit receipt If IR intransit receipt, DRP550 does II intransit issue for same warehouse, location and quantity Ensures that intransit balances are properly reconciled Avoids out-of-balance intransit if DRP100 setup is changed 36

37 Additional Manufacturing Enhancements Limit Item Class and Item Type in CST600 Additional Variance Calculation Facility Period Close Shelf Life Days and Retest Days Optional Authority to Maintain Reason Codes Receipt of Outside Operations Inventory Transfers for Outside Operations Facility Security Ranges 37

38 Additional Manufacturing Enhancements continued Multi-level Shop Order Release Due Dates Lot Expiration Date enhancement Partial Search in Item Description List Vendor Quotes for Outside Operations Vendor Contracts for Outside Operations Item Delete Validation: INV100 allows delete if Sales History Amount = 0 Prompt for Manufacturer added to INV130 Lot Master Maintenance 38

39 Additional Exit Points for Infor LX Programs Program Exit Point(s) Description BOM900B2 MBMREORG INV650B EXIT02 INV650B EXIT03 INV500B1 EXIT03 Triggered at the completion of the MBM reorganization Triggered when the ITH record is written during physical inventory close Exit Point after the creation of the ITH record Inventory Adjustments for non-qms items 39

40 LX Financial Enhancements 40

41 Financial Enhancements ACP Prevent Voiding of Selected Invoices Vendor Self Billing for Individual Vendor (ACP540) Pass Vendor Numbers Vendor Maintenance Security Option for Company and Program Retain G/L Reason Code when finalizing preliminary invoices (ACP530) Override Exchange Rate updates Realized Gain/Loss (ACP650/700) Credit memo using advice notes (ACP500) 41

42 Financial Enhancements CEA Optional roll forward of cumulative balances to Year End Balance sheets Skip zero balance during Transfer Opening Balance 42

43 Financial Enhancements - Integration EAM Cost Code Provided new macros from Inventory Transaction extension file (ITX) for CEA journal resolution of cost code from EAM integration 43

44 Financial Enhancements Regulatory Italy Pack: Euro Tax Reporting Italy Pack: Special Country Tax Report (REI272) Italy Pack: Significant VAT Report Extraction (REI274) Intrastat 2016 enhancement Expand Tax ID Number (TIN) for China regulatory enhancement 44

45 Additional Exit Points for Infor LX Programs Program Exit Point(s) Description ACR500D2 EXIT01 Allow override to Item Tax Value at complete of Initialization CST500B EXIT02 Triggered at the completion of cost roll-up CST600B EXIT02 Triggered at the completion of the load standard cost from the routing ACP525B INVOICE Triggered at the completion of Recurring Payables posting ACP660B AMHRECORD Modified to include Invoice Number and Invoice Date ACP500D4 ACPGEN Modified to include the Invoice Date ACR500B4 EXIT01 Modified to include the Bank Code GGH01V EXIT02 Modified to include Date and Time Parameters GGH01VG EXIT02 Modified to include Date and Time Parameters 45

46 Infor LX with Infor Webtop for IBM i

47 Infor LX with Infor Webtop for IBMi 4.6 Webtop enhancements Improved performance Multiple Browser Support IE 10 / IE 11 / Chrome Adding Bookmark in Chrome 47

48 Infor Ming.le TM 48

49 Infor Ming.le TM Webtop Window pop-out in Ming.le/SiW Infor Business Context 49

50 Webtop Window pop-out in Ming.le/ SiW 50

51 Webtop Window pop-out in Ming.le/SiW Provide option to "pop out" of the Ming.le/SiW frame Multiple Webtop windows open Compare side by side Move to a second monitor Right click on menu option to select Open in Popup Window 51

52 Webtop Window pop-out in Ming.le/SiW Move to second monitor 52

53 Webtop Window pop-out in Ming.le/SiW Compare side by side 53

54 Infor Business Context 54

55 IBC Messages Additional support for IBC messages to additional LX screens ACP500 Invoice Entry ACP600 Payment Selection ACR500 Cash and Memo Posting BIL500 Invoice Release BOM600 Planning Bill Processing DRP510 Planned Order Maintenance DRP550 Resupply Order Receipt INV500 Inventory Transactions INV540 Cycle Count Entry INV600 Physical Inventory Tag Entry/Update JIT600 Production Reporting MRP510 MRP Maintenance OLM575 Dispatch ORD550 Pick Release ORD570 Pick Confirm ORD573 Pick/Ship Confirm SFC600 Shop Order Labor Posting SFC650 Shop Floor Posting 55

56 IBC Messages Share icon Purple icon for drill backs Click on Share 56

57 In-Context Reporting 27x132 panels support In-Context Reporting User-defined in-context reports Examples For Customer, Order Entry displays customer sales for last 3 months For Item, Order Entry displays on-hand inventory in the top 3 warehouses 57

58 In-Context Reporting 58

59 In-Context Reporting 59

60 IDF Enhancements 60

61 IDF Enhancements Inventory Period Balance Freeze Graphical presentation through IDF IDF Multi-language Capabilities Enterprise Item to Serial Number Relationship 61

62 Inventory Period Balance Freeze 62

63 Inventory Period Balance Freeze Stores the Opening/Ending on hand balance for each Inventory period at multiple levels Item (IIM), Warehouse/Item (IWI), Lot/Location (ILI) Ending balance for Period 1 = Opening balance for Period 2 Terms ending balance, opening balance, period balance are synonymous Run at month/period end when all transactions are final Can be re-run if additional back dated transactions occur 63

64 Inventory Period Balance Freeze Graphical representation through IDF panels Information can then be used for Inventory tracking and valuation purposes Provide insight into levels of inventory at various levels Ad hoc financial and audit reporting requirements Trend Analysis 64

65 Enterprise Item Period Summary 65

66 Item Warehouse Period Summary 66

67 Inventory Period Balance Freeze IDF business object on Materials Management Menu Enterprise Item Period Summary Item Warehouse Period Summary Item Location Period Summary 67

68 Inventory Period Balance Freeze IDF Relationships Enterprise Item Period On-Hand Summary Warehouses Item Warehouse Period On-Hand Summary Item Locations Period On-Hand Summary 68

69 IDF Multi-language 69

70 Multi Language capabilities (MLS) Item Description Warehouse Description Customer Name Vendor Name Vendor Accounting Type Company Name Currency Description Country Description General Ledger Account Description General Ledger Segment Value Description 70

71 Vendor Name MLS Vendor Name in French 71

72 Customer Name and Currency - MLS Customer Name in French Currency in French 72

73 Enterprise Item to Serial Number 73

74 Enterprise Item to Serial Number relationship By Serial Numbers By Warehouse By Warehouse Location By Lot 74

75 Integrations 75

76 ION Integrations LX Extension 2.2 / Infor LX & Infor Supplier Exchange Infor Customer Relationship Management (CRM) Infor ecommerce (IEC) Inforce (Salesforce) Infor Motion Road Warrior (RW) Infor Supply Chain Execution (SCE) Infor Enterprise Asset Management (EAM) Infor ION Business Vault (BV) for support of: Infor Reporting (IR) and Infor Business Intelligence (BI) and Infor Business Analytics Manufacturing Foundation (BAMF) 76

77 LX Extension 2.2 Functionality LX Extension 2.2 reacts to business events in LX by creating BODs and placing them in an outbox where ION can retrieve and forward them to whichever applications subscribe to those BODs. All outbound BODs use BOD Schema Version LX Extension 2.2 executes LX programs to post transactions based on BODs read from an inbox where ION placed those BODs (sent from other applications) to which LX subscribes. 77

78 LX Extension ION Flow LX LX Program LX Database Trigger LX Database BOD LX Extension 2.2 PI Outbox Inbox ION Connect BOD BOD BOD BOD Business Vault - for Reporting, Analytics SCE-WM, EAM, IEC, Supplier Exchange, CRM, etc. ION Proxy BOD Inforce, Road Warrior 78

79 Infor LX Integration with Infor Supplier Exchange 79

80 Infor Supplier Exchange Supplier Exchange is a supplier relationship management product used by both automotive and non-automotive manufacturers to exchange information between Customers and Suppliers Supplier Exchange acts as a joint intermediary between LX (in the Customer role) and LX Vendors (in the Supplier role) This initial integration facilitates the purchasing and receiving of parts between LX and Supplier Exchange, specifically using Discrete Purchase Order and Supplier Managed Inventory models Data is exchanged for Vendors, Parts, Purchase Orders, Shipments, Purchase Order Receipts, and Inventory balances LX is the System of Record for all BODs 80

81 Supplier Exchange relationships Owners, Customers and Suppliers have different logins to Supplier Exchange and different data access within Supplier Exchange Typically a company would own both Supplier Exchange and LX and grant access to Supplier Exchange to their suppliers LX LX Supplier Supplier Exchange Exchange Suppliers Suppliers 81

82 Supplier Exchange Part Master 82

83 Supplier Exchange Discrete PO s 83

84 Supplier Exchange ASN History 84

85 Supplier Exchange SMI Console 85

86 Infor LX Integration with Customer Relationship Management 86

87 Infor Customer Relationship Management Additional support from LX to CRM PayFromPartyMaster Person (Salesperson) Location (Warehouse) 87

88 Infor LX Integration with e-commerce 88

89 Infor e-commerce Integrates Infor s e-commerce web ordering capabilities with LX Order Entry Provides real-time LX list pricing for e-commerce catalog Provides real-time LX Available To Promise for e-commerce availability Provides real-time LX net prices, taxes and order totals during e-commerce shopping cart and order checkout e-commerce order is fulfilled by LX ORD, OLM, BIL and accounting Order, shipment, invoice transactions communicated through ION BODs LX order, shipment history and invoice details are available in e-commerce 89

90 Web Services LX Web Services LX Web Services are used for synchronous requests to LX from another product to allow real time retrieval of information from LX LX Web Services are installed as an optional component to the LX Extension The following Web Services are currently enabled GetCatalogPrice GetOrderLinePrice GetOrderTotal GetOrderPromise Web Services are currently used with the IEC integration and use the Infor standard WSDL format allowing any other product to use them as well 90

91 Infor e-commerce Item List Catalog Prices 91

92 Infor e-commerce Item List Available To Promise 92

93 Infor e-commerce Shopping Cart 93

94 Infor e-commerce Checkout Net Price and Order Total Amount 94

95 Infor e-commerce Customer PO, Shipping Details 95

96 Infor e-commerce 96

97 Infor e-commerce Sales Order Integration e-commerce Checkout sends Order Request to LX LX creates order Defaults all fields, creates order lines Performs pricing, tax calculations, credit check, stores the order LX sends AcknowledgeSalesOrder BOD to e-commerce LX publishes SyncSalesOrder BOD to all parties The order is processed in LX Allocations, Pick Release, Pick Confirm OLM Billing 97

98 More Information 98

99 More Information: LX Infor LX Release Notes V8.3.5 Infor LX Release Notes V8.3.5 Post GA Infor LX Multi-language Support User Guide Infor LX Extension 2.2 Release Notes Infor LX Exit Point Reference Infor LX BOD Mapping Guide READ ME documentation for individual enhancements Documentation on Infor Xtreme 99

100 More Information: Webtop & Ming.le Infor WebTop for IBM i Installation Details and Release 4.6 Notes Infor LX Configuration Guide for Infor Ming.le Documentation on Infor Xtreme 100

101 More Information: ION Infor ION (11.1) Download Infor ION Connect Foundation 3P Edition or Grid 3P Edition Download Infor ION Process Foundation Edition or Grid Edition Download Infor ION Patch Documentation Infor LX Configuration Guide for Infor ION Infor ION Installation Guide Infor ION Connect Administration Guide Infor ION Process Administration Guide Infor ION Technical Reference Guide 101

102 More Information: BV and BDS Infor ION Business Vault (BV 11.2) and Infor ION BV Base Data Store (BV BDS ) Download Infor ION Business Vault Download Infor ION Business Vault Base Data Store Documentation Infor LX Configuration Guide for Infor ION Business Vault Infor ION Business Vault Installation Guide Infor ION Business Vault Installation Guide for the Base Data Store Infor ION Business Vault Administration Guide 102

103 More Information: Reporting Infor Reporting (10.3.1) and Infor Reporting Reports for the Base Data Store ( ) Download Platform = Infor Reporting Download Content = Infor Reporting Reports for the Base Data Store Documentation Infor LX Configuration Guide for Infor ION Business Vault Infor Reporting Installation Guide Infor Reporting Installation Guide for the Base Data Store Reports Infor Reporting Administration Guide 103

104 More Information: BI and BAMF Infor Business Intelligence (BI ) and Infor Business Analytics Manufacturing Foundation (BAMF ) Download Platform = Infor ION Business Intelligence Download Content = Infor ION Business Analytics Manufacturing Foundation Documentation Infor LX Configuration Guide for Infor ION Business Vault Infor ION Business Intelligence Installation Guide Infor ION Business Analytics Installation Guide Note: BAMF requires older version of Technology Stack BDS version BI Reporting Reports for BDS

105 More Information: Inforce Inforce (10.7.2) Download from KB Documentation Infor LX Integration Guide for Inforce Inforce Administration Guide Inforce User Guide 105

106 More Information: SCE-WM Infor Supply Chain Execution - Warehouse Management (SCE WM ) Download iso image of Infor SCE Installer Documentation Infor LX Integration Guide for Infor SCE-WM Infor SCE Deployment and Installation Guide Infor SCE Extension User Guide Infor SCE Extension Administration Guide 106

107 More Information: EAM Infor Enterprise Asset Maintenance (EAM 11.0) Download EAM software from Global Download Center Documentation Infor LX Integration Guide for Infor EAM Infor EAM Integrating with Infor ION Guide Infor EAM Databridge System Administrator s Guide Infor EAM System Administrator s Guide Infor EAM User s Guide 107

108 More Information: RW Infor Motion Road Warrior 10.2 Infor Cloud application that runs on smart phones and tablets Downloaded from the Apple App Store and Google Play Documentation Infor LX Integration Guide for Infor Motion Road Warrior Infor Motion Road Warrior User Guide Infor Motion Road Warrior User Guide for Mobile Device Infor Motion App Manager User Guide Infor Motion App Manager Administration Guide 108

109 More Information: IEC Infor e-commerce ( with Fix Pack for LX Integration re: KB ) Infor B2B application for web-based Order Entry Download e-commerce software from Global Download Center Documentation Infor LX Integration for Infor e-commerce Infor e-commerce Installation Guide Infor e-commerce Administration Guide Infor e-commerce Developer's Guide Infor e-commerce ION Connector Installation and Configuration Guide 109

110 More Information: CRM Infor Customer Relationship Management (CRM 8.2) and Back Office Extension (CRM BOE 1.0.2) Download CRM and CRM BOE software from Global Download Center Download from KB articles and Documentation Infor LX Integration Guide for Infor CRM Infor CRM Back Office Extension Installation Guide Infor CRM Back Office Extension Configuration Guide for Infor ION 110

111 More Information: Supplier Exchange Infor Supplier Exchange Download Supplier Exchange software from Global Download Center Documentation Infor LX Integration Guide for Infor Supplier Exchange Infor Supplier Exchange Installation and Configuration Guide Infor Supplier Exchange ION Configuration Guide 111

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