Use of ICT Indicators in regulation

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1 Use of ICT Indicators in regulation Capacity Building Workshop on Information Society Statistics Bangkok Nov 8, 2007 Ashish Narayan ITU Regional Office for Asia-Pacific

2 Overview Key elements of regulatory framework Use of ICT Statistics to track broad trends Interpreting ICT Statistics for decision making Regulatory Statistics for decision making Challenges Conclusion

3 Key elements of Regulatory framework

4 Key Elements of Regulatory Framework USO / Rural Connectivity Interconnection General conditions of license Access to scarce resources (Spectrum, Numbering, Right of Way) Entry rules Competition issues Security issues Consumer issues

5 Use of ICT Statistics (Non exhaustive list) Examples Use of ICT Statistics to track broad trends Growth of various services Affordability of services Revenue streams Availability of services Performance Monitoring / QoS Interpreting ICT Statistics for decision making Tariffs Universal Service / Coverage Cost Data Institutional Trends Regulatory Statistics for decision making Market entry rules Regulating new services Interconnection

6 Use of ICT Statistics to track broad trends

7 ICT Growth Trend [1] Growth in fixed lines, mobile & Internet, in billions, Fixed lines Mobile phones Internet connections Source: ITU World /ICT Indicators Database

8 ICT Growth Trend [2] Source: digital. Life, ITU Internet Report 2006

9 ICT Growth Trend [3]

10 How affordable are services? Mobile Broadband Source: ITU, Measuring the Information Society 2007 and ITU UNCTAD World Information Society Report 2007: Beyond WSIS

11 Distribution of revenue Source: ITU World Indicators Database

12 Availability of Services Waiting list Number Waiting time (in years) Percentage population covered by mobile telephony Source: ITU World Regulatory Database

13 Interpreting ICT Statistics for decision making Implementation of regulatory initiatives (Examples)

14 Impact of competition on tariffs & subscriber growth in India Effective charge (in Rs. per min.) Fixed (Rs./min.) Limited Mobile (Rs./Min) Mobile growth and effective charge per minute Steps taken for increasing growth NTP '99 Telecom Tariff Order Full Mobile (Rs./min) Mobile Subscriber base (Millions) Lowering of ADC from 30% to 10% of sector revenue 3rd & 4th cellular operator WLL introduce CPP introduced Mar-98 Mar-99 Mar-00 Mar-01 Mar-02 Mar-03 Mar-04 Mar Mobile subscriber base (in Million)

15 Performance Monitoring & Quality of Service Quality of Service Example Regulators specify QoS indicators and benchmarks These benchmarks are reported periodically by service providers Regulatory compliance monitored

16 Coverage & Universal Service Indicators Coverage obligated in licenses No. of villages / islands to be covered No. of districts covered Percentage of population covered Availability of Services Number of towns / cities having broadband services Number of villages / rural areas having payphones

17 Use of interconnection rates for benchmarking Often regulators use benchmarking to fix the interconnection rates in the country as use of cost models to do the same is constrained by High cost of modeling Absence of data Lack of time

18 Regulatory Statistics for decision making Benchmarking & best practices (Examples)

19 Institutional Trends [1] Examples of Converged and Multi-Sector Regulators Converged Regulators: Australia, Austria, India, Malaysia Multi-sector Regulators: Costa Rica, Gambia, Germany

20 Institutional Trends [2]: Who monitors and sets the Quality of Service? Source: ITU World Regulatory Database

21 Spam Regulation Source: ITU World Regulatory Database

22 Market entry: Is introducing competition a best practice? Source: ITU World Regulatory Database Competition is authorized in more than 60% of the countries in Basic and leased line services Competition is authorized in more than 80% of the countries in Broadband and Mobile services

23 Market entry: Deciding on market rules Source: Sources: ITU World Regulatory Database; various regulator websites; Cellular News; press reports; EMC database. experiences and best practices often used by regulators to set market rules

24 New technologies [regulatory practices]

25 Challenges Variation in regulatory requirements pose challenge for data agencies Availability of data through commercial agencies often unaffordable for developing countries Variation in measurement procedure and periods at local level Variation in local scenario pose difficulties in benchmarking using regulatory data

26 Conclusion ICT Statistics is a very important tool for regulatory decision making Key use of ICT statistics by Regulators in Broad industry trend analysis Laying down and monitoring compliance of Regulations Benchmarking and Best practices Some statistics are collected and used at national level while others require international collaboration UN Agencies have the responsibility to make available ICT Statistics for regulatory use at affordable price. Key challenges necessitate consistency in collection and dissemination

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28 Regulatory Trend Publication b/d-reg-ttr ITU Publication Research Resource ICT EYE One Stop Shop Spectrum fee Spectrum Fees Databank D/icteye/Default.aspx D/study_groups/SGP_ /SF- Database/index.asp WTDR /en Various Handbooks on topical issues covering ICT Statistics and Regulation

29 8th GSR! Pattaya, Thailand, March 2008 Six degrees of sharing: Innovative infrastructure sharing and open access strategies to promote affordable access for all Thank You