Critical Engineering Risk Management Bridging the FM gap in high performance building management

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1 Critical Engineering Risk Management Bridging the FM gap in high performance building management

2 Hurley Palmer Flatt Engineering Risk Management Our knowledge of critical facilities provides the professional confidence required by most clients and facilities management teams, an effective solution, one which saves on costs. Critical sites need resilience engineers who understand detail beyond the fabric, experts who can pre-empt change and implement solutions. The table below demonstrates Hurley Palmer Flatt s service capabilities across the range of site categories. Facilities Management outsourcing solutions have left owner/occupier property managers of mission critical sites with a dilemma The management of risk and associated risk vs. cost decisions must remain with the owner/occupier property manager as the consequences are Mission Critical to his company. Engineering Building services Safety Energy Security Building Fabric Management oversight ü ü ü ü ü ü The continual pressure to outsource has significantly affected the property manager s ability to professionally validate and interpret the data provided by the FM provider, leading to a weakness in risk management. At mission critical sites it is not appropriate to purely rely on the threat of contractual remedies to mitigate the consequences of non-performance. The property manager needs to audit, identify and rectify non-performance before critical failures occur. Our solution With 40 years experience in bringing mission critical sites to life and keeping them operational, Hurley Palmer Flatt can bridge the risk gap by providing independent oversight to your mission critical facilities. The peace of mind of having the industry's best residence specialists pro-actively managing the operational and statutory risks on your site. Critical planning and change management ü ü ü ü ü ü Service delivery ü ü ü ü ü ü Vendor management ü ü ü ü ü ü Budget management ü ü ü ü ü ü A partnership between client, the facilities team and our mission critical specialists, allowing the client to focus on property strategies knowing his business is protected from site failure. Our service offer is simple, we keep your business running by seamlessly applying our expertise and knowledge in mission critical sites and support the on-going functionality and resilience of the site.

3 Protecting your asset We can help you maximise the resilience of your asset, providing you visible value by implementing specific management and service strategies that you can quantify. We provide a full suite of management services so you can rest assured we have the resources, know how and capability to deliver exactly what you require. Management Oversight Critical Planning and Change Management Site Evaluations Lease Negotiations Consolidation and Relocation Studies Plant Replacement Strategies Soft Landings Virtual Oversight BIM Stewardship Thermal Modelling / Virtual Data Halls Load and Resilience Monitoring Watchdog System Overview Physical Oversight Operational Risk Reviews Standards and Procedures (Engineering) Accreditation Stewardship (LEED / BREEAM) Environmental Management Sustainable Implementation Plans Business Continuity Planning / Disaster Recovery Fire and OSH Management Security / Access Control Service Delivery Project Management Document Control Building Integrity Testing Turn Key Design Solutions Completion Management Embedded First Line Management Pro-Active Site Advise Statutory Inspection And Testing PPM and Reactive Repairs Help Desk Cleaning / Waste Management Reception / Meeting Room Management Mail Room / Photocopying Space Planning Car Parking Pest Control FCA Conditioning Audits Asset Schedule Condition Survey - Fabric - MEP - Cost to Rectify - Priority to Business - Maintenance Gap Analysis Against Design Standards Risk Analysis Fire Phased Building Documentation Quality Energy Surveys, Tariffs, Metering, Data, Demand - Property Measurements - Security - PPM Performance and Standards - FM Issues Hurley Plamer Flatt Optional FM contractor Budget Management Independent Supply Chain Advice Mission Critical Cost Models Life Cycle Planning Vendor Management Contract Administration Vendor Benchmarking Design and Maintenance Compliance KVD and KPI Stewardship trusted advisors: engineering high performance buildings

4 Senior critical engineering solutions team We are very proud to deploy what we believe to be the very best management team. Not only do we have highly skilled people, we have developed Specialists who have niche knowledge of sector specific critical environments. Our originality allows us to add real value and achieve the very best service in the industry. As trusted advisors we can actively collaborate with clients and devise fine-tuned turnkey solutions, supporting businesses in many different ways. Working with you, we can strive to make client and FM teams more effective and generate savings, transferable to shareholders funds. David Fox Director, UK MIET Andrew Tate MIET Technical Facilities Director Paul Roche BEng (Hons) CEng MIET Head of Facilities Systems and tools To enable us to deliver service and technical excellence and seamlessly integrate with client systems, we deploy a range of industry standard software under our high performance platform, which includes a fully structured Facilities Management solution that features contract management capability. Project control The project control software product is a system developed by ourselves using standard Windows applications (ensuring the client avoids unnecessary costs for licencing fees), which sits on a designated server allowing access by your project teams within the building or via remote access over the web. Each gateway on the process is a hyperlink to a predetermined template for project documentation (set up by our people). As well as driving the projects the system also acts as a depository for all project information. Hyperlinks at each gateway lead to each project document. The setting up of the system is fairy straight forward, once we have a defined project methodology/process. The creation of the bespoke software, the templates that sits behind each gateway and loading the software system on the designated server (provided by the client) can be undertaken in approximately six weeks. David Fox, Director with Hurley Palmer Flatt, is a member of the Sales Board and heads the development of our CAD and software platforms. He maintains a hands on approach to major projects and is actively involved in developing concepts and strategy with our clients and their stakeholders. david.fox@hurleypalmerflatt.com Andrew has over 30 years experience in building services engineering design, with considerable experience working with high profile clients on landmark projects. Andrew has experience of all project disciplines and is accomplished in working in a multi-disciplinary project environment, andrew.tate@hurleypalmerflatt.com Paul Roche leads Hurley Palmer Flatt s facilities capabilities for the group. Paul is an acknowledged expert in engineering management, specialising in providing strategic advice and management for major property projects and for blue chip clients. paul.roche@hurleypalmerflatt.com We also ensure that the access protocols are working alongside the whole system and train a designated number of users to ensure that it is working as anticipated. BIM strategy The project control software product is a system developed by ourselves using standard Windows applications (ensuring the client avoids unnecessary costs for licencing fees), which sits on a designated server allowing access by your project teams within the building or via remote access over the web. Our undivided attention and responsiveness will be evident whatever the challenge or task. We pride ourselves on fully appreciating the client s objectives. From day one our BIM Manager will employ a six step BIM strategy, starting with a full appraisal briefing session to understand what our client s goals really are. Each milestone is manageable and our BIM Technicians will ensure a seamless stepped approach to building implementation. Once the project goes live, we provide visibility through our monitoring and feedback to ensure that our client s aspirations are fully met for the lifecycle of the facility.

5 We are committed to supporting our clients worldwide. Our network of offices arm us with the London City Broken Wharf House 2 Broken Wharf London EC4V 3DT t: +44 (0) Purley NWS House 1E High Street Purley, Surrey CR8 2AF t: +44 (0) Glasgow 204 West George Street Glasgow G2 2PQ t: +44 (0) scope and knowledge to manage local compliance, procurement and cultural differences. Through these relationships, we enforce the highest international standards to guarantee quality. Manchester Hannans I Hurley Palmer Flatt Beta House Alphagate Drive Manchester Road, Denton M34 3SH t: +44 (0) Singapore 545 Orchard Road #13-06 Singapore t: Dubai EMC/ Alfa Building EIB 5, Office 210 Dubai Knowledge Village Dubai, UAE PO BOX t: Sydney Level Pitt Street Sydney NSW 2000 Australia t: +61 (0) Mumbai L2, 294 CST Rd Off Bandra-Kurla Complex Kalina, Santacruz (E) Mumbai India t: New York RDA I Hurley Palmer Flatt 19 West 44th Street New York NY USA t: BUILDING SERVICES ENGINEERING ENERGY AND SUSTAINABILITY BUILDING STRUCTURES AND SURVEYING IT, SECURITY AND TECHNOLOGY CRITICAL ENGINEERING FM